CISCO Kubatana Kubatana kune Yakabatana Messaging Mushandisi Yekushandisa

Overview

Iyo yakabatana meseji yemeseji inopa chengetedzo yemhando dzakasiyana dzemeseji, senge voicemail uye maemail anowanikwa kubva kune akasiyana midziyo. For exampuye, mushandisi anogona kuwana voicemail kungave kubva kuemail inbox achishandisa masipika ekombuta kana zvakananga kubva parunhare.

Izvi zvinotevera sevha inotsigirwa yetsamba iyo iwe yaunogona kubatanidza Unity Connection kugonesa mameseji akabatana:

• Microsoft Exchange (2010, 2013, 2016 uye 2019) maseva
• Microsoft Office 365
• Cisco Unified MeetingPlace
• Gmail Server

Kubatanidza Kubatana Kwekubatana neKuchinjana kana Hofisi 365 server inopa zvinotevera zvinoshanda:

• Kuwiriranisa mavoicemail pakati peUnity Connection uye Exchange/Hofisi 365 mabhokisi etsamba.
• Chinyorwa-ku-kutaura (TTS) kuwana kune Exchange / Hofisi 365 email.
• Kuwana Kuchinjana/ Hofisi 365 makarenda anobvumira vashandisi kuita mabasa ane chekuita nemusangano nerunhare, senge, kunzwa runyoro rwemisangano iri kuuya uye kugamuchira kana kuramba kukoka kumisangano.
• Kuwanikwa kweKuchinjana / Hofisi 365 yekufonera iyo inobvumira vashandisi kuunza Exchange / Hofisi 365 yekufonera uye kushandisa ruzivo rwekufonera mumitemo yekufambisa yekufona uye kana uchiisa mafoni anobuda uchishandisa mirairo yezwi.
• Chinyorwa cheUnity Connection voicemail.

Kubatanidza Unity Connection neCisco Unified MeetingPlace inopa zvinotevera zvinoshanda:

• Joinha musangano uri kuenderera mberi.
• Inzwa runyoro rwevakapinda musangano.
• Tumira meseji kumurongi wemusangano nevatori vechikamu.
• Ronga misangano yekukurumidza.
• Kanzura musangano (unoshandiswa kune vanoronga musangano chete).

Kubatanidza Unity Connection neGmail Server inopa zvinotevera zvinoshanda:

• Kuwiriranisa mavoicemail pakati peUnity Connection neGmailboxes.
• Mavara-ku-kutaura (TTS) kupinda kuGmail.
• Kuwanikwa kumakarenda eGmail anobvumira vashandisi kuita mabasa ane chekuita nemisangano parunhare, sekunzwa runyoro rwemisangano iri kuuya uye kugamuchira kana kuramba kukoka kumisangano.
• Kusvikirwa neGmail inobvumira vashandisi kupinza ma Gmail mazita uye kushandisa iwo ekuonana nawo mumitemo yekutumira mafoni uye kana uchiisa mafoni anobuda uchishandisa mirairo yezwi.
• Chinyorwa cheUnity Connection voicemail.

Product Information

Iyo yakabatana meseji yemeseji inopa chengetedzo imwe chete yemhando dzakasiyana dzemeseji, senge voicemail uye maemail, ayo anowanikwa kubva kune akasiyana michina. Inobvumira vashandisi kuwana mavoicemails kungave kubva kuemail inbox vachishandisa matauri emakombuta kana zvakananga kubva kunharembozha. Unity Connection inogona kusanganiswa neakasiyana mail maseva kugonesa mameseji akabatana.

Anotsigirwa Mail Servers

• Cisco Unified MeetingPlace
• Google Workspace
• Exchange/Hofisi 365

Yakabatana Messaging neGoogle Workspace
Unity Connection 14 uye gare gare inopa nzira itsva yekuti vashandisi vawane mameseji ezwi paakaundi yavo yeGmail. Kuti uite izvi, unofanirwa kugadzirisa mameseji akabatana neGoogle Workspace kuti uwiriranise mameseji ezwi pakati peUnity Connection neGmail server.

Kubatanidza Unity Connection neGmail server inopa zvinotevera zvinoshanda:

• Kuwiriranisa mavoicemail pakati peUnity Connection nemabhokisi etsamba
• Chinyorwa cheUnity Connection voicemail.

Imwe Inbox Yekuchinjana/Hofisi 365
Iko kuwiriraniswa kwemameseji emushandisi pakati peUnity Connection nemasevha etsamba anotsigirwa inozivikanwa seIni Inbox. Kana iyo Single Inbox ficha ikagoneswa paUnity Connection, tsamba dzezwi dzinotanga kuendeswa kubhokisi retsamba remushandisi muUnity Connection dzozodzokororwa kubhokisi retsamba remushandisi pamaseva etsamba anotsigirwa. Iko kuwiriraniswa kwemameseji emushandisi pakati peUnity Connection nemasevha etsamba anotsigirwa inozivikanwa seIni Inbox. Kana iyo imwe inbox ficha ikagoneswa paUnity Connection, tsamba dzezwi dzinotanga kuendeswa kubhokisi retsamba remushandisi muUnity Connection uyezve mameseji anodzokororwa kubhokisi retsamba remushandisi pamaseva etsamba anotsigirwa. Kuti uwane ruzivo rwekugadzirisa iyo Imwe Inbox muUnity Connection, tarisa "Kugadzira Yakabatana Messaging" chitsauko.

Cherechedza

• Iyo imwe inbox chimiro chinotsigirwa nezvose zviri zviviri IPv4 uye IPv6 kero.
• Kana iyo imwe inbox ficha ikagoneswa kumushandisi, iyo Outlook mitemo inogona kusashanda kune imwechete inbox meseji.
• Kuti uone huwandu hwehuwandu hwevashandisi vanotsigirwa neSchange uye Office 365 server, ona chikamu "Kutsanangurwa kweVirtual Platform Overlays" yeCisco Unity Connection 14 Inotsigirwa Platform Rondedzero pa. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/supported_platforms/b_14cucspl.html.

Kuchengeta maVoicemail eSingle Inbox Configuration
All Unity Connection voicemails, kusanganisira ayo akatumirwa kubva kuCisco ViewTsamba yeMicrosoft Outlook, inotanga kuchengetwa muUnity Connection uye inobva yadzokororwa kuExchange/Hofisi 365 bhokisi retsamba remugamuchiri.

Single Inbox with ViewTsamba yeOutlook
Funga nezvemapoinzi anotevera kana iwe uchida kushandisa Outlook kutumira, kupindura, uye kutumira mazwi ezwi uye kuwiriranisa mameseji neUnity Connection:

• Install ViewTsamba yeOutlook pane nzvimbo dzevashandisi. Kana ViewTsamba yeOutlook haina kuiswa, mavoicemail anotumirwa neOutlook anotorwa se .wav file zvakabatanidzwa neUnity Connection. Kuti uwane mamwe mashoko pamusoro pekuisa ViewTsamba yeOutlook, ona Zvinyorwa Zvekuburitswa zveCisco ViewTsamba yeMicrosoft Outlook yekuburitswa kwazvino pa http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.
• Ita shuwa yekuwedzera SMTP proxy kero kune vakabatana meseji vashandisi muUnity Connection. Kero yemumiriri yeSMTP yemushandisi yakatsanangurwa muCisco Unity Connection Administration inofanira kuenderana nekero yeemail yeExchange/Office 365 yakataurwa muakaundi yemessage yakabatana umo inbox imwe chete inogoneswa.
• Batanidza email account yemushandisi wega wega musangano neUnity Connection server domain.

Iyo Outlook Inbox folda ine ese mameseji uye mamwe mameseji akachengetwa muKuchinjana/Hofisi 365. Mazwi ezwi anowanikwawo mu Web Inbox yemushandisi. Mushandisi mubhokisi remukati ane Voice Outbox folda yakawedzerwa kubhokisi retsamba reOutlook. Unity Connection voicemails anotumirwa kubva kuOutlook haaoneki muSent Items forodha.

Cherechedza Mameseji epachivande haakwanise kuendeswa mberi.

Imwe Inbox isina ViewTsamba yeOutlook kana neVamwe Email Clients
Kana usina kuisa ViewTumira tsamba yeOutlook kana kushandisa imwe email mutengi kuti uwane Unity Connection voicemails muKuchinjana/ Hofisi 365:

• Mutengi weemail anobata mavoicemail semaemail ane .wav file attachments.
• Kana mushandisi akapindura kana kutumira voicemail, mhinduro kana kutumira zvakare inotorwa seemail kunyangwe mushandisi akabatanidza .wav file. Kuendesa meseji kunoitwa neKuchinjana/ Hofisi 365, kwete neUnity Connection, saka meseji haimbotumirwa kubhokisi retsamba reUnity Connection kune anenge atambira.
• Vashandisi havagone kuteerera kune mavoicemail akachengeteka.
• Zvinogona kugoneka kutumira ma voicemail ega ega. (ViewTsamba yeOutlook inodzivirira yakavanzika mameseji kuendeswa mberi).

Kuwana Akachengeteka Voicemails muKutsinhana/Hofisi 365 Mailbox
Kuridza mavoicemail akachengeteka mubhokisi retsamba reExchange/ Office 365, vashandisi vanofanirwa kushandisa Microsoft Outlook neCisco ViewTsamba yeMicrosoft Outlook. Kana ViewTsamba yeOutlook haina kuisirwa, vashandisi vanowana mameseji akachengeteka vanongoona mavara chete mumuviri wemeseji yekunyepedzera inotsanangura muchidimbu mameseji akachengeteka.

Mirayiridzo Yekushandiswa Kwechigadzirwa

Kugadzirisa Messaging Akabatana neGoogle Workspace
Kugadzirisa mameseji akabatana neGoogle Workspace, tevera matanho aya:

1. Svika iyo Unity Connection yekutonga interface.
2. Enda kune Unified Messaging kumisikidza marongero.
3. Sarudza Google Workspace sevhavha yetsamba.
4. Isa iyo inodiwa Gmail server ruzivo.
5. Sevha zvigadziriso zvekugadzirisa.

Kugadzirisa Single Inbox
Kugadzirisa Imwe Inbox muUnity Connection, tarisa kune "Kugadzira Yakabatana Messaging" chitsauko chiri mubhuku remushandisi.

Kushandisa Outlook yeSingle Inbox Configuration
Kana iwe uchida kushandisa Outlook kutumira, kupindura, uye kutumira mazwi ezwi uye kuwiriranisa mameseji neUnity Connection, funga zvinotevera mapoinzi:

• Iyo Outlook Inbox folda ine ese mavoicemail uye mamwe mameseji akachengetwa muExchange/Office 365.
• Iwo ma voicemail anowanikwawo mu Web Inbox yemushandisi.
• Mushandisi mubhokisi remukati ane Voice Outbox folda yakawedzerwa kune iyo
• Outlook mailbox. Unity Connection voicemails anotumirwa kubva kuOutlook haaoneki muSent Items forodha.
• Mameseji epachivande haakwanise kuendeswa mberi.

Kuwana Akachengeteka Voicemails muKuchinjana/Hofisi 365
Kuti utambe mavoicemail akachengeteka mubhokisi retsamba reExchange/Office 365, vashandisi vanofanirwa kushandisa Microsoft Outlook neCisco ViewTsamba yeMicrosoft Outlook. Kana ViewTsamba yeOutlook haina kuisirwa, vashandisi vanowana mameseji akachengeteka vanongoona mameseji mumuviri wemeseji yekunyepedzera inotsanangura muchidimbu mameseji akachengeteka.

Kudhindwa kweMazwi Akawiriraniswa Pakati peKubatana Kwekubatanidza uye Kuchinjana/Hofisi 365
A system maneja anogona kugonesa iyo imwechete inbox transcript kuita nekugadzirisa akabatana mameseji masevhisi uye Kutaura.View masevhisi ekunyora paUnity Connection. "Kuwiriranisa kweakawanda kumberi mameseji" sevhisi haitsigirwe neUnity Connection, kana yakagadziriswa neIngle Inbox. Kuti uwane ruzivo rwekugadzirisa akabatana mameseji masevhisi muUnity Connection, tarisa chitsauko "Kugadzira Yakabatana Messaging". Kuti uwane ruzivo rwekugadzirisa SpeechView sevhisi yekunyora, ona “KutauraView” chitsauko cheSystem Administration Guide yeCisco Unity Connection, Release 14, inowanikwa pa https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

1. Mubhokisi reInbox Rimwechete, kunyorwa kwemavoicemail kunowiriraniswa neKuchinjana nenzira dzinotevera:
   • Kana mutumi anotumira voicemail kumushandisi kuburikidza Web Inbox kana touchtone hurukuro mushandisi interface uye mushandisi views voicemail kuburikidza neakasiyana maemail vatengi, ipapo kunyorwa kwemavoicemail kunowiriraniswa sezvakaratidzwa muTafura 1.
   • Kana Sender Inotumira Voice Mail kuburikidza Web Inbox kana Touchtone Conversation User Interface
   • Kana anotumira anotumira voicemail kune Unity Connection mushandisi kuburikidza ViewTsamba yeOutlook uye iyo Unity Connection mushandisi views voicemail kuburikidza neakasiyana macustomer e-mail, ipapo kudhindwa kwemavoicemail kunowiriraniswa, sezvakaratidzwa muTafura 2:
   • Kana Sender Inotumira Voicemail kuburikidza ViewTsamba yeOutlook

Cherechedza
Iyo meseji miviri yemavoicemail inogadzirwa uchishandisa ViewTsamba yeOutlook uye inotambirwa neUnity Connection ingave isina chinhu kana ine mavara.

• Kana munhu anotumira anotumira izwi kuUnity Connection kuburikidza nevechitatu bato email vatengi, anogamuchira anogona view iyo voicemail kuburikidza nevatengi vakasiyana-siyana mushure mekufananidza kunyorwa kwemavoicemail.

Ita matanho anotevera kuwiriranisa mavoicemail matsva pakati peUnity Connection nemabhokisi etsamba emushandisi wemeseji akabatana neKutaura.View sevhisi yekunyora:

• Enda kuCisco Personal Communications Mubatsiri uye sarudza Messaging Mubatsiri.
• MuMessaging Mubatsiri tebhu, sarudza Sarudzo dzeMunhu uye wogonesa iyo Bata kusvika kunyoreswa kwagamuchirwa sarudzo.
  Cherechedza Nekumisikidza, iyo Bata kusvika kunyoreswa kwagashirwa sarudzo yakadzimwa kune Exchange/Hofisi 365.
• Sarudzo yeKubata kusvika kunyorwa yagamuchirwa inogonesa kuwiriranisa kwevoicemail pakati peUnity Connection uye mail server chete kana Unity Connection inogamuchira nguva-yekunze/ yekutadza kunyorwa mhinduro kubva kune yechitatu bato rekunze sevhisi.

Kudhindwa kweVoicemails mune Yakachengeteka uye Yakavanzika Message

• Chengetedza Mharidzo: Iwo mameseji akachengeteka anochengetwa chete paUnity Connection server. Mameseji akachengeteka anonyorwa chete kana mushandisi ari wekirasi yebasa iyo iyo Inobvumira Zvinyorwa zveSecurity Messages sarudzo inogoneswa. Sarudzo iyi, zvisinei, haitenderi kuwiriraniswa kweakanyorwa akachengeteka mameseji paExchange server akabatanidzwa neUnity Connection server.
• Yakavanzika Mharidzo: Kunyorwa kwemameseji akavanzika hakutsigirwe.

Kuwiriranisa neOutlook Folders
Mazwi emushandisi anoonekwa muOutlook Inbox folda. Unity Connection inowiriranisa ma voicemail mune anotevera Outlook maforodha ane Unity Connection Inbox folda yemushandisi:

• Subfolders pasi peOutlook Inbox folda
• Subfolders pasi peOutlook Deleted Items folda
• Iyo Outlook Junk Email folda

Mameseji ari muOutlook Deleted Items forodha anooneka muUnity Connection Deleted Items forodha. Kana mushandisi akafambisa mazwi ezwi (kunze kwemavoicemail akachengeteka) mumafolda eOutlook asiri pasi peInbox folda, iwo mameseji anoendeswa kune zvakadzimwa zvinhu folda muUnity Connection. Nekudaro, mameseji anogona kuridzwa pachishandiswa ViewTsamba yeOutlook nekuti kopi yemeseji ichiripo muOutlook folda. Kana mushandisi akadzosa mameseji muOutlook Inbox folda kana muOutlook folda inowiriraniswa neiyo Unity Connection Inbox folda, uye:

• Kana iyo meseji iri mufolda yezvinhu zvakadzimwa muUnity Connection, meseji yacho inowiriraniswa zvakare muUnity Connection Inbox yemushandisi iyeye.
• Kana iyo meseji isiri muiyo yakadzimwa zvinhu folda muUnity Connection, meseji ichiri kuridzwa muOutlook asi haina kuwiriraniswa muUnity Connection.

Unity Connection inowiriranisa mavoicemail muFolda yeZvinhu Zvakatumirwa zveOutlook neExchange/Hofisi 365 Yakatumirwa Zvinhu folda yemushandisi. Nekudaro, shanduko kumutsara wenyaya, iyo yekutanga, uye chimiro (yeexample, kubva kune isina kuverengerwa kuverenga) inodzokororwa kubva kuUnity Connection kuenda kune Exchange/ Hofisi 365 chete pane hourly base.Kana mushandisi akatumira voicemail kubva kuUnity Connection kuenda kuKuchinjana/Hofisi 365 kana zvakasiyana, voicemail iri muUnity Connection Sent Items folda inoramba isina kuverengwa uye voicemail iri muExchange/Hofisi 365 Sent Items forodha inomakwa kuti yaverengwa. Nekusagadzika, kuwiriraniswa kwemavoicemail muExchange/ Office 365 Sent Items folda ine Unity Connection Sent Items folda haigone.

Kugonesa iyo Sent Items Folder Synchronization
Mavoicemail akachengeteka anoita zvakasiyana. Kana Unity Connection inodzokorora voicemail yakachengeteka kune Exchange/Office 365 mailbox, inodzokorora chete meseji yekunyepedzera inotsanangura muchidimbu mameseji akachengeteka; kopi chete yevoicemail inosara paUnity Connection server. Kana mushandisi achiridza meseji yakachengeteka achishandisa ViewTsamba yeOutlook, ViewTsamba inotora meseji kubva kuUnity Connection server uye inoiridza isina kumbochengeta meseji muExchange/Hofisi 365 kana pakombuta yemushandisi. Kana mushandisi akaendesa meseji yakachengeteka kuOutlook forodha isina kuwiriraniswa neUnity Connection Inbox folda, iyo chete kopi yevoicemail inoendeswa kuDeleted Items folda muUnity Connection. Mameseji akachengeteka akadaro haagone kuridzwa muOutlook. Kana mushandisi akadzosera meseji muOutlook Inbox folda kana muOutlook folda inowiriraniswa neiyo Unity Connection Inbox folda, uye:

• Kana iyo meseji iripo muYakadzimwa zvinhu folda muUnity Connection, meseji inoyananiswa zvakare muUnity Connection Inbox yemushandisi uye meseji inotambwa zvakare muOutlook.
• Kana iyo meseji isipo muYakadzimwa zvinhu folda muUnity Connection, meseji haina kuwiriraniswa muUnity Connection uye haichakwanise kuridzwa muOutlook.

Step 1: MuCisco Unity Connection Administration, wedzera System Settings> Yepamberi, sarudza Messaging.
Step 2: PaMessaging Configuration peji, isa kukosha kukuru kupfuura zero muMashoko Akatumirwa: Nguva Yekuchengeta (muMazuva) munda.
Danho rechitatu: Sarudza Save.

Cherechedza
Kana mushandisi akatumira voicemail kuExchange/ Office 365 voicemail mailbox, voicemail haiwiriraniswe neSent Items folda muExchange/ Office 365 server. Voicemail inoramba iri muUnity Connection Sent Items forodha.

Kushanda kweMharidzo Routing Uchishandisa SMTP Domain Name
Unity Connection inoshandisa SMTP domain name kufambisa mameseji pakati pedigital networked Unity Connection maseva uye kugadzira kero yeSMTP yeanotumira pamashoko ari kubuda eSMTP. Kumushandisi wega wega, Unity Connection inogadzira kero yeSMTP ye @. Iyi kero yeSMTP inoratidzwa paPeji Yekugadziridza Mushandisi Yekutanga yemushandisi. Exampmameseji ari kubuda eSMTP anoshandisa iyi kero fomati anosanganisira mameseji anotumirwa nevashandisi pasevha ino kune vanoatambira pane mamwe maseva eUnity Connection ane digitally network uye mashoko anotumirwa kubva kuUnity Connection phone interface kana Messaging Inbox uye anotumirwa kune imwe server yekunze zvichienderana ne Message Actions marongero emugamuchiri. Unity Connection inoshandisawo iyo SMTP Domain kugadzira kero yeVPIM inotumira pane inobuda mameseji eVPIM, uye kugadzira iyo Kubva kukero yezviziviso zvinotumirwa kune SMTP ziviso zvishandiso. Kana Unity Connection ikatanga kuisirwa, iyo SMTP Domain inoiswa otomatiki kune inonyatso kwanisa zita reserver. Ita shuwa kuti iyo SMTP domain yeUnity Connection yakasiyana neiyo Corporate Email domain kudzivirira nyaya mumeseji routing yeUnity Connection.

Mamwe mascenario maungasangana nenyaya neiyo dhomeini akanyorwa pazasi:

• Kufambisa mameseji ezwi pakati pedhijitari networked Unity Connection maseva.
• Kutumira meseji.
• Kupindura uye Kutumira mameseji ezwi uchishandisa ViewTsamba yeOutlook.
• Kufambiswa KwekutauraView mameseji kuCisco Unity Connection server.
• Kutumira iyo SMTP meseji Notisi.
• Kufambisa mameseji eVPIM.

Cherechedza
Unity Connection inoda yakasarudzika SMTP domain kune wese mushandisi, iyo yakasiyana neyekambani email domain. Nekuda kwekumisikidzwa kwezita remazita paMicrosoft Exchange uye Unity Connection, vashandisi vakagadzirirwa Unified Messaging vanogona kusangana nematambudziko pakuwedzera mugamuchiri panguva yekunyora, kupindura nekutumira mameseji. Kuti uwane rumwe ruzivo nezve kugadzirisa nyaya dzemazita edomasi, ona Kugadzirisa SMTP. Domain Name Configuration Issues chikamu

Nzvimbo yeMameseji Akadzimwa
Nekumisikidza, kana mushandisi adzima voicemail muUnity Connection, meseji inotumirwa kuUnity Connection yakadzimwa zvinhu folda uye inowiriraniswa neOutlook Deleted Items folda. Kana meseji yadzimwa kubva kuUnity Connection Deleted Items folda (unogona kuita izvi nemaoko kana kugadzirisa meseji kuchembera kuti uzviite otomatiki), inobviswawo kubva kuOutlook Deleted Items folda. Kana mushandisi akadzima voicemail kubva kune chero Outlook dhairekitori, meseji yacho haibviswe zvachose asi inoendeswa kune Yakabviswa Zvinhu folda. Hapana kushanda muOutlook kunoita kuti meseji ibviswe zvachose muUnity Connection. Kudzima zvachose mameseji uchishandisa Web Inbox kana Unity Connection foni interface, unofanirwa kugadzirisa Unity Connection kuti udzime zvachose mameseji pasina kuachengeta muDeleted Items forodha. Kana Unity Connection ichiwiriranisa neExchange/Hofisi 365, meseji inoendeswa kuUnity Connection Yakadzimwa zvinhu folda asi isingabviswe zvachose.

Cherechedza Isu tinogona zvakare kudzima zvachose mameseji kubva kuUnity Connection Deleted Items folda tichishandisa Web Inbox.

Kuti udzime zvachose mameseji kubva kuUnity Connection Deleted Items folda, ita chero kana ese ari maviri ematanho anotevera:

• Rongedza kuchembera meseji kuti udzime zvachose mameseji muUnity Connection Deleted Items folda.
• Gadzirisa mameseji quotas kuitira kuti Unity Connection iite kuti vashandisi vabvise mameseji kana mabhokisi etsamba asvika pakukura kwakatarwa.

Mhando dzeMharidzo Dzisina Kuwiriraniswa neKutsinhana/Hofisi 365
Aya marudzi anotevera eUnity Connection meseji haana kuwiriraniswa:

• Draft mameseji
• Mameseji akagadzirirwa kuti azotumirwa mune ramangwana asi asati atumirwa
• Nhepfenyuro mameseji
• Mameseji ekutumirwa asina kugamuchirwa

Cherechedza
Kana meseji yekutumira yagamuchirwa neanogamuchira, inova meseji yakajairika uye inowiriraniswa neKuchinjana/Hofisi 365 yemushandisi akaigamuchira uye akadzimwa kune vamwe vese vanogamuchira. Kusvikira mumwe munhu ari muchirongwa chekugovera agamuchira meseji yekutumirwa, chiratidzo chekumirira meseji kune wese ari murunyorwa rwekugovera chinoramba chiripo, kunyangwe vashandisi vasina mamwe mameseji asina kuverenga.

Mhedzisiro yeKudzima uye kugonesazve Single Inbox
Paunogadzirisa meseji yakabatana, unogona kugadzira imwe kana akawanda akabatana mameseji masevhisi. Imwe neimwe yakabatana meseji sevhisi ine seti yeakabatana mameseji maficha anogoneswa. Iwe unogona kugadzira imwe chete yakabatana mameseji account kumushandisi wega wega uye kuibatanidza neyekubatana meseji sevhisi.

Inbox imwe chete inogona kudzimwa nenzira nhatu dzinotevera:

• Dzima zvachose sevhisi yakabatana yekutumira mameseji umo inbox imwe chete inogoneswa. Izvi zvinodzima zvese zvakabatana zvekutumira mameseji maficha (kusanganisira imwe inbox) kune vese vashandisi vane hukama nesevhisi.
• Dzima chete inbox imwe chete yebasa rekutumira mameseji, iyo inodzima chete inbox imwe chete yevashandisi vane chekuita nesevhisi iyoyo.
• Dzima inbox imwe yeakaundi yemeseji meseji, iyo inodzima inbox imwe chete kumushandisi anobatanidzwa.

Kana ukadzima uye wozogonesa zvakare inbox imwe chete uchishandisa chero yeidzi nzira, Unity Connection inowiriranisa iyo Unity Connection uye Exchange/Hofisi 365 mabhokisi etsamba evashandisi vakakanganisika.

Cherechedza zvinotevera:

• Kana vashandisi vakadzima mameseji muKuchinjana/ Hofisi 365 asi vasingadzime mameseji anowirirana muUnity Connection nepo inbox imwe chete yakavharwa, mameseji acho anoyananiswazve mubhokisi retsamba reShanduro kana inbox imwe chete ikagoneswazve.
• Kana mameseji akaoma adzimwa kubva kuExchange/ Office 365 (yakadzimwa kubva kuDeleted Items forodha) bhokisi rekutumira risati ravharwa, mameseji anoenderana ayo achiri mufolda yezvinhu zvakadzimwa muUnity Connection kana inbox imwe chete ikagoneswa zvakare inoyananiswa muExchange. / Hofisi 365 Yakadzimwa Zvinhu folda.
• Kana vashandisi vakaomesesa kudzima meseji muUnity Connection asi vasingadzime mameseji anowirirana muKuchinjana/Hofisi 365 nepo inbox imwe chete yakavharwa, mameseji anoramba ari muExchange/Hofisi 365 kana inbox imwe chete ikabatidzwazve. Vashandisi vanofanira kudzima mameseji kubva kuShanduro/Hofisi 365 nemaoko.
• Kana vashandisi vakachinja chimiro chemeseji muShanduro/Hofisi 365 (yeexample, kubva pane isina kuverengwa kusvika pakuverenga) nepo inbox imwe chete yakavharwa, mamiriro eExchange/ Office 365 meseji anochinjirwa kuchimiro chazvino chemeseji inoenderana neUnity Connection kana inbox imwe chete ikabatidzwa zvakare.
• Paunogonesazve inbox imwe chete, zvichienderana nehuwandu hwevashandisi vane chekuita nesevhisi uye saizi yemabhokisi avo eUnity Connection uye Exchange/Hofisi 365, kuwiriranisazve kwemameseji aripo kunogona kukanganisa kuita kwekubatanidza mameseji matsva.
• Paunogonesazve inbox imwe chete, zvichienderana nehuwandu hwevashandisi vane chekuita nesevhisi uye saizi yemabhokisi avo eUnity Connection uye Exchange/Hofisi 365, kuwiriranisazve kwemameseji aripo kunogona kukanganisa kuita kwekubatanidza mameseji matsva.

Kuwiriranisa KwemaRisiti Akaverengwa/Akanzwikwa, Marisiti Ekutumira, uye Marisiti asiri ekutumira
Unity Connection inogona kutumira mareceipt ekuverenga / akanzwika, mareti ekutumira, uye asiri ekutumira risiti kune vashandisi veUnity Connection vanotumira mavoicemail. Kana mutumiri wevoicemail akagadzirirwa inbox imwe chete, risiti inoshanda inotumirwa kuUnity Connection mailbox yeanotumira. Risiti rinobva rawiriraniswa mubhokisi retsamba reExchange/Office 365 remutumi.

Cherechedza zvinotevera.

• Kuverenga/kunzwa marisiti: Pakutumira voicemail, mutumi anogona kukumbira kuverenga/kunzwa risiti.
  Ita matanho anotevera kudzivirira Unity Connection kupindura kune zvikumbiro zvekuverenga risiti:
  • MuUnity Connection Administration, wedzera Vashandisi uye sarudza Vashandisi, kana kuwedzera Matemplate uye sarudza Mushandisi Matemplate.
  • Kana iwe wakasarudza Vashandisi, wobva wasarudza mushandisi anoshanda uye vhura iyo Rongedza Mushandisi Basics peji. Kana wakasarudza Matemplate eMushandisi, wobva wasarudza template inoshanda uye wovhura iyo Rongedza Mushandisi Matemplate Basics peji.
  • PaKugadzirisa Mushandisi Peji peji kana kuti Rongedza Mushandisi Wetemplate Basics peji, sarudza Rongedza > Bhokisi reMairi.
  • PaPeji reBhokisi Retsamba, bvisa bhokisi rePindura kune Zvikumbiro zveKuverenga Receipts.
• Marisiti ekutumira: Munhu anotumira anogona kukumbira risiti yekutumira chete kana achitumira voicemail kubva ViewTsamba yeOutlook. Iwe haugone kudzivirira Unity Connection kubva pakupindura kune chikumbiro chekutumira risiti.
• Marisiti asiri ekutumira (NDR): Munhu anotumira anogamuchira NDR kana voicemail isingaunzwe.
  Ita matanho anotevera kudzivirira Unity Connection kutumira NDR kana meseji isina kuunzwa:
  • MuUnity Connection Administration, wedzera Vashandisi uye sarudza Vashandisi, kana kuwedzera Matemplate uye sarudza Mushandisi Matemplate.
  • Kana iwe wakasarudza Vashandisi, wobva wasarudza mushandisi anoshanda uye vhura iyo Rongedza Mushandisi Basics peji. Kana wakasarudza Matemplate eMushandisi, wobva wasarudza template inoshanda uye wovhura iyo Rongedza Mushandisi Matemplate Basics peji.
  • PaKugadzirisa Mushandisi Peji peji kana iyo Rongedza Mushandisi Chimiro Chekutanga peji, bvisa iyoTumira Isiri-Kuendesa Receipts yeMharidzo Yakundikana Kutumirwa cheki bhokisi uye sarudza Chengetedza.

Cherechedza

• Kana mutumwa asvika paUnity Connection achishandisa TUI, NDR inosanganisira voicemail yepakutanga inobvumira mutumiri kutumira meseji yacho pane imwe nguva kana kuti kune mumwe anogamuchira.
• Kana mutumiri awana Unity Connection achishandisa Web Inbox, iyo NDR inosanganisira yekutanga voicemail asi iye anotumira haakwanise kuitumira zvakare.
• Apo mutumiri anoshandisa ViewTsamba yeOutlook yekuwana Unity Connection voicemails akawiriraniswa muKuchinjana, iyo NDR irisiti ine chete kukanganisa kodhi, kwete yekutanga voicemail, saka mutumi haakwanise kutumira zvakare voicemail.
• Kana iye anotumira ari munhu anofona kunze, NDRs inotumirwa kune Unity Connection vashandisi pane iyo Undeliverable Messages kugovera runyorwa. Wona kuti iyo Undeliverable Messages yekugovera runyorwa inosanganisira mushandisi mumwechete kana vanopfuura vanogaro tarisa uye kudzoreredza mameseji asina kutumirwa.

Inbox Imwechete neGoogle Workspace
Iko kuwiriraniswa kwemameseji emushandisi pakati peUnity Connection neGmail mail server inozivikanwa seRimwe Inbox. Kana iyo imwe inbox ficha ikagoneswa paUnity Connection, tsamba dzezwi dzinotanga kuendeswa kubhokisi retsamba remushandisi muUnity Connection uyezve tsamba dzinodzokororwa kuGmail account yemushandisi. Kuti uwane ruzivo rwekugadzirisa iyo Imwe Inbox muUnity Connection, tarisa Configuring Unified Messaging "Kugadzira Yakabatana Messaging" chitsauko.

Cherechedza

• Iyo imwe inbox inoenderana neGoogle Workspace inotsigirwa neese IPv4 uye IPv6 kero.
• Kuti uone huwandu hwevashandisi vanotsigirwa paGoogle Workspace, ona chikamu chakanzi “Specification for Virtual Platform Overlays” cheCisco Unity Connection 14 Supported Platform List pa.
  https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/supported_platforms/b_14cucspl.html.

Imwe Inbox ine Gmail Client
Kana usina kuisa ViewTumira tsamba yeOutlook kana kushandisa imwe email mutengi kuwana Unity Connection voicemails muKutsinhana/Hofisi 365/Gmail server:

• Mutengi weGmail anobata ma voicemail semaemail ane .wav file attachments.
• Kana mushandisi akapindura kana kutumira voicemail, mhinduro kana kutumira zvakare inotorwa seemail kunyangwe mushandisi akabatanidza .wav file. Kuendesa meseji kunoitwa neGmail server, kwete neUnity Connection, saka meseji yacho haimbotumirwa kubhokisi retsamba reUnity Connection kune anorigamuchira.
• Vashandisi havagone kuteerera kune mavoicemail akachengeteka.
• Zvinogona kugoneka kutumira ma voicemail ega ega.

Kuwana Akachengeteka Voicemails
Kuridza manzwi akachengeteka kana Google Worspace yakagadziriswa, vashandisi vanofanira kushandisa Telephony User Interface (TUI). Vashandisi vanowana mavoicemail akachengeteka paGmail account vanongoona meseji inoratidza kuti meseji yakachengetedzwa uye inogona kuteererwa kuburikidza neTUI.

Kudhindwa kweMazwi Akawiriraniswa Pakati peKubatana Kwekubatanidza uye Gmail Server
A system maneja anogona kugonesa iyo imwechete inbox transcript kuita nekugadzirisa akabatana mameseji masevhisi uye Kutaura.View masevhisi ekunyora paUnity Connection. "Kuwiriranisa kweakawanda kumberi mameseji" sevhisi haitsigirwe neUnity Connection, kana yakagadziriswa neIngle Inbox.
Kuti uwane ruzivo rwekugadzirisa akabatana mameseji masevhisi muUnity Connection, tarisa chitsauko "Kugadzira Yakabatana Messaging". Kuti uwane ruzivo rwekugadzirisa SpeechView sevhisi yekunyora, ona “KutauraView” chitsauko cheSystem Administration Guide yeCisco Unity Connection, Release 14, inowanikwa pa
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html. Mubhokisi reInbox Rimwechete, kunyorwa kwemavoicemail kunowiriraniswa neGmail server kana mutumi anotumira voicemail kumushandisi kuburikidza. Web Inbox kana touchtone hurukuro mushandisi interface uye mushandisi views voicemail kuburikidza neGmail mutengi, ipapo kunyorwa kwemavoicemail kunowiriraniswa sezviri pazasi:

• Kuti ubudirire kuburitsa mavoicemail, iwo mameseji echinyorwa anoratidzwa mune yekuverenga pane yeemail.
• Nekutadza kana nguva yekupindura, iyo "Kutadza kana Response Timeout" mameseji anoratidzwa mupane yekuverenga yeemail.

Ita zvinotevera kuti ubatanidze mavoicemail matsva pakati peUnity Connection neGoogle Workspace mabhokisi etsamba emushandisi wemessage akabatana ane Speech.View sevhisi yekunyora:

1. Enda kuCisco Personal Communications Mubatsiri uye sarudza Messaging Mubatsiri.
2. MuMessaging Mubatsiri tebhu, sarudza Sarudzo dzeMunhu uye wogonesa iyo Bata kusvika kunyoreswa kwagamuchirwa sarudzo.
   Cherechedza Nekumisikidza, iyo Bata kusvika chinyorwa chagashirwa sarudzo yakadzimwa.
3. Sarudzo yeHold till yagashirwa inogonesa kuwiriraniswa kwevoicemail pakati peUnity Connection neGoogle Workspace chete kana Unity Connection yawana mhinduro kubva kune vechitatu vekunze service.

Chinyorwa-ku-Kutaura
Iyo Text-to-Speech ficha inobvumira vashandisi vemeseji vakabatana kuti vateerere maemail avo kana vapinda muUnity Connection vachishandisa foni.

Unity Connection inotsigira mavara-kune-kutaura chimiro neanotevera bhokisi retsamba zvitoro:

• Hofisi 365
• Exchange 2016
• Exchange 2019

Cherechedza
Chinyorwa-ku-Kutaura pamusoro peHofisi 365, Shandura 2016, Shanduko 2019 inotsigira ese ari maviri IPv4 uye IPv6 kero. Nekudaro, iyo IPv6 kero inoshanda chete kana Unity Connection chikuva ichienderana uye chakagadzirirwa mune mbiri (IPv4/IPv6) modhi. Unity Connection inogona kugadzirwa kuti ibudise zvinyorwa kumudziyo weSMS semeseji kana kukero yeSMTP semeseji yeemail. Minda yekubatidza kutumira kwekunyora iri paSMTP uye SMS Notification Device mapeji kwaunoseta meseji yekuzivisa. Kuti uwane rumwe ruzivo nezvemidziyo yekuzivisa, ona chikamu che "Kugadzira Zviziviso Zvishandiso" muchikamu che "Notification" cheSystem Administration Guide yeCisco Unity Connection, Release 14, inowanikwa pa. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

Zvinotevera ndizvo zvinotariswa zvekushandisa zvine hungwaru kuendesa zvinyorwa:

• MuKubva kumunda, isa nhamba yaunofona kuti usvike Unity Connection kana usiri kufona kubva padesk foni. Kana iwe uine mameseji-inoenderana nharembozha, unogona kutanga kufona kuUnity Connection kana iwe uchida kuteerera meseji.
• Iwe unofanirwa kutarisa iyo Sanganisira Ruzivo rweMharidzo muMharidzo Ruzivo cheki bhokisi kuti ubatanidze ruzivo rwekufona, senge zita reanofona, ID yeanofona (kana iripo), uye nguva iyo meseji yakagamuchirwa. Kana bhokisi rekutarisa risina kuvharwa, meseji yakagamuchirwa hairatidze ruzivo rwekufona.

Uye zvakare, kana uine mameseji-inoenderana mbozha nhare, unogona kutanga kufona kana ID yekufona ichisanganisirwa nerunyoro.

• Muchikamu cheNo Notify Me Of, kana ukabatidza chiziviso chezwi kana kutumira mameseji, unoziviswa kana meseji yasvika uye kunyorwa kunotevera. Kana iwe usingade chiziviso chinyorwa chisati chasvika, usasarudza izwi kana kutumira meseji sarudzo.
• Mameseji eemail ane zvinyorwa ane mutsara wenyaya wakafanana nemeseji yekuzivisa. Saka, kana iwe uine chiziviso chezwi kana kutumira mameseji akabatidzwa, unofanirwa kuvhura mameseji kuti uone kuti ndeipi ine zvinyorwa.

Cherechedza
Kuti uwane ruzivo rwekugadzirisa chinyorwa-ku-kutaura chimiro muUnity Connection, ona "Kugadzirisa Mavara-ku-Kutaura" chitsauko.

Karenda uye Bata Kubatanidza

Cherechedza
Kuti uwane ruzivo rwekugadzirisa karenda uye kusangana nekubatanidzwa muUnity Connection.

Nezve Kubatanidzwa Kwekarenda
Iyo kalendari yekubatanidza ficha inogonesa vashandisi vemeseji vakabatana kuita zvinotevera mabasa parunhare:

• Inzwa runyoro rwemisangano iri kuuya (Outlook misangano chete).
• Inzwa runyoro rwevakapinda musangano.
• Tumira meseji kumurongi wemusangano.
• Tumira meseji kuvatori vemusangano.
• Gamuchira kana kuramba kukoka kumisangano (Outlook misangano chete).
• Kanzura musangano (vanoronga misangano chete).

Unity Connection inotsigira makarenda maapplication kana akabatanidzwa neanotevera mail maseva:

• Hofisi 365
• Exchange 2016
• Exchange 2019

Kuti uwane mazita, kujoinha, uye kuronga misangano, ona "Cisco Unity Connection Phone Menus uye Voice Commands" chitsauko cheMushandisi Guide yeCisco Unity Connection Phone Interface, Release 14, inowanikwa pa. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/phone/b_14cucugphone.html. Nekushandisa Yega Yekufona Yekutamisa Mitemo, ona iyo Mushandisi Yekushandisa yeCisco Unity Yekubatanidza Yega Yekufona Kutumira Mitemo. Web Turusi, Kuburitswa 14, inowanikwa pa https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/pctr/b_14cucugpctr.html.

Kuti uwane zvirevo zvine chekuita nepuratifomu yakavharidzirwa yeCisco Unity Connection 14 inotsigirwa mapuratifomu, ndapota tarisa kune zvinyorwa zvepamutemo.

About Contact Integrations
Unity Connection inobvumira vashandisi kupinza maExchange contacts uye kushandisa ruzivo rwekutaurirana muPersonal Call Transfer Mitemo uye kana uchiisa nhare dzinobuda uchishandisa mirairo yezwi. Unity Connection inotsigira zvikumbiro zvekushandisa kana zvabatanidzwa neanotevera maseva etsamba:

• Hofisi 365
• Exchange 2016
• Exchange 2019

Nekupinza maExchange contacts, ona "Managing Your Contacts" chitsauko cheMushandisi Gwaro reCisco Unity Connection Messaging Assistant. Web Turusi, Kuburitswa 14, inowanikwa pa https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/assistant/b_14cucugasst.html.

FAQ

Mubvunzo: Ndeapi maseva eemail anotsigirwa kune akabatana meseji?
A: Unity Connection inotsigira kubatanidzwa neCisco Unified MeetingPlace, Google Workspace, uye Exchange/Office 365.

Mubvunzo: Ndingagadzirisa sei mameseji akabatana neGoogle Workspace?
A: Kugadzirisa mameseji akabatana neGoogle Workspace, tevera matanho akapihwa mubhuku remushandisi pasi pechitsauko che“Configuring Unified Messaging”.

Mubvunzo: Ndingashandisa Outlook kutumira uye kupindura kune voicemail?
A: Hongu, unogona kushandisa Outlook kutumira, kupindura, uye kutumira mavoicemail. Zvakadaro, ndapota cherechedza kuti mavoicemail eUnity Connection anotumirwa kubva kuOutlook haaoneki muSent Items forodha.

Mubvunzo: Ndingawana sei mavoicemail akachengeteka muKuchinjana/Hofisi 365?
A: Kuti uwane mazwi akachengeteka mubhokisi retsamba re Exchange/Office 365, vashandisi vanofanira kushandisa Microsoft Outlook neCisco. ViewTsamba yeMicrosoft Outlook. Kana ViewTsamba yeOutlook haina kuisirwa, vashandisi vanowana mavoicemail akachengeteka vanongoona meseji yekunyepedzera ine mavara anotsanangura mameseji akachengeteka.

Zvinyorwa / Zvishandiso

CISCO Kubatana Kwekubatanidza kune Yakabatana messaging [pdf] Bhuku reMushandisi Kubatana Kubatana kune Yakabatana messaging, yekubatanidza kune yakabatana messaging, yakabatana messaging, messaging.

References

• User Manual