ISikhokelo seDesika sangaphambili seVirtual saMaqela eMicrosoft
Ihlaziywe ngoNovemba 2023
Isakhelo esicocekileyo
Isikhokelo seDesika sangaphambili seVirtual saMaqela eMicrosoft
Idesika yangaphambili yeVirtual
I-Virtual Front Desk (VFD) luphawu kwizixhobo zokubonisa amaQela ezenza isixhobo sisebenze njengomamkeli wenyani. I-VFD ivumela iingcali ukuba zilungelelanise imisebenzi yolwamkelo. Bulisa kwaye uzibandakanye nabathengi, abathengi, okanye izigulana nokuba zikwindawo okanye zikude. Yandisa imveliso, gcina iindleko, kwaye wenze imbonakalo yokuqala ehlala ihleli. Nceda uqaphele, ufuna ilayisensi yesiXhobo eKwabelwana ngaso saMaqela eMicrosoft ukuze usebenzise iVFD.
Ukuseta iDesika yangaphambili ebonakalayo
Xa ungena kwiSakhelo esicocekileyo ngeakhawunti enelayisensi eKwabelwana ngayo ngamaqela eMicrosoft, iSakhelo siya kuhlala sisebenza kwidesika eshushu yamaQela. Ukutshintsha i-UI ukuya kwiDesika ePhambili yeQela, landela la manyathelo angezantsi. 
Cwangcisa iDesika yangaphambili yeVirtual
Iinkcukacha ezongezelelweyo
Iinketho zoqhagamshelwano eziqwalaselweyo:
Umfowunelwa oqwalaselweyo uchaza apho umnxeba uya khona xa iqhosha le-VFD licinezelwe. Olona cwangciso lulula (kunye noseto oluluncedo lokuqinisekisa ukuseta kokuqala kuyasebenza) kukukhetha umsebenzisi ngamnye weQela ukuba asebenze njengearhente yenyani, ke xa iqhosha licinezelwa, loo msebenzisi uya kufumana umnxeba. Kukho iindlela ezintathu zoqhagamshelwano zizonke:
- Umsebenzisi weqela elinye - umnxeba uya kubhekiswa kulo msebenzisi kuphela. 2. I-akhawunti yezibonelelo eyabelwe i-MSFT Teams kumgca wokufowuna – umgca wokufowuna unokukhokelela iminxeba kubasebenzisi beQela elinikwe amandla amaninzi. 3. I-akhawunti ye-Resource account eyabelwe i-MSFT Teams auto attendant - auto attendant iya kubonelela ngokhetho lomthi wemenyu (okt: khetha u-1 wolwamkelo, u-2 wedesika yoncedo, njl.njl.) aze emva koko alandele indlela aye kumsebenzisi welizwi weTeams okanye kumgca wokufowuna.
Ukulungiselela abasebenzisi kumgca wokufowuna (okanye umlindi ozenzekelayo):
Kwiimeko apho kufuneka ii-arhente ezininzi ezikude, umgca wokufowuna uyafuneka. Umgca wokufowuna sisixhobo sokuthumela ilizwi leQela kwaye ufuna ukusetwa okuthe ngqo komgca wokufowuna kunye nokunikezelwa kweelayisensi kubasebenzisi abayinxalenye yomgca.
Ngokukodwa, bonke abasebenzisi abongezwe kumgca wokufowuna baya kufuna ukusetwa njengabasebenzisi belizwi leQela elinenombolo yefowuni ye-PSTN eyabelwe. Zininzi iindlela zokuseta iQela lelizwi kubasebenzisi, nangona kunjalo eyona ngcebiso icacileyo kwimibutho engenalo ilizwi leQela elimiselweyo, kukongeza iFowuni yeQela elinelayisensi yeSicwangciso sokuFowuna ukubiza abasebenzisi bemigca. Nje ukuba iphepha-mvume linikezelwe, iinombolo zefowuni ziya kufuneka zifunyanwe kwaye zabelwe aba basebenzisi.
Cwangcisa umgca wokufowuna wamaqela
Emva kokulungiselela abasebenzisi bemigca yokufowuna, umgca wokufowuna unokusetwa ukuze usetyenziswe ngeSakhelo esicocekileyo kwimowudi yeDesika yaMaqela ePhambili. I-akhawunti yesixhobo eyabelwe lo mgca wokufowuna kuya kufuneka yongezwe kwicandelo loQhagamshelwano oluMiselweyo lwezicwangciso ze-VFD. Akukho mfuneko yokwabela inombolo yefowuni kwi-akhawunti yesixhobo soncedo lokufowuna.
Ulwazi olongezelelweyo kunye namakhonkco aluncedo
Cwangcisa i-Voice Voice Auto Attendant
Ukuba ungathanda ukunika iinketho ezininzi kumsebenzisi onxibelelana neDesika yangaphambili yeVirtual, usebenzisa iQela lokuSebenza ngokuzenzekela kuyacetyiswa. Kwiimeko apho iAuto Attendant isetyenzisiwe, emva kokuba iqhosha leVFD licinezelwe ukuqalisa umnxeba, umsebenzisi uya kunikwa iinketho zemenyu ezinje: cinezela 1 umamkeli, cofa u-2 ngenkxaso yomthengi, njl. KwiSakhelo esicocekileyo, i Iphedi yokucofa iyakufuna ukuboniswa ukwenza olu khetho. Iindawo ekufikelelwa kuzo ezi nombolo zikhethiweyo inokuba ngumsebenzisi omnye, umgca wokufowuna, umlindi ozisebenzelayo, njl.njl. I-akhawunti yesixhobo eyabelwe lo mncedi we-auto kuya kufuneka yongezwe kwicandelo loQhagamshelwano oluMiselweyo lwesethingi ye-VFD. Awuyi kufuna ukuba unikeze inombolo yefowuni kwi-akhawunti yesixhobo soMmeli we-Auto.
Amakhonkco aluncedo
- Ukuthenga iziCwangciso zokuFowuna: https://learn.microsoft.com/en-us/microsoftteams/callingplans-for-office-365#how-to-buy-calling-plans
- Ukwabela amaQela ngeFowuni eneCebo lokuFowuna iilayisensi ezongezelelekileyo kubasebenzisi: https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/assignteams-add-on-licenses#using-the-microsoft-365-admin-center
- Fumana iinombolo zefowuni zabasebenzisi bakho: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#get-new-phone-numbersfor-your-users
- Yongeza indawo kaxakeka (umsebenzisi ngamnye kufuneka abe nendawo kaxakeka eyabelwe): https://learn.microsoft.com/en-us/microsoftteams/add-change-remove-emergencylocation-organization#using-the-microsoft-teams-admin-center
- Yabela iinombolo zefowuni kubasebenzisi: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#assign-phone-numbers-tousers
- Uwuseta njani umgca wokufowuna wamaqela: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-call-queue?tabs=general-info
Phawula: Qinisekisa ukuseta "Imo yeNkomfa" ukwenza yonke iFowuni yeFowuni isetyenziswe kwiDesika ePhambili yeVirtual. - Useta njani uMlindi ozenzekelayo weQela: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-auto-attendant?tabs=general-info
Isakhelo esicocekileyo-Isikhokelo seDesika sangaphambili seVirtual saMaqela eMicrosoft
Amaxwebhu / Izibonelelo
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icocekile iSakhelo seSikhokelo seDesika sangaphambili saMaqela eMicrosoft [pdf] Isikhokelo somsebenzisi ISikhokelo seDesika eNgaphambi kweSakhelo seMicrosoft yaMaqela eMicrosoft, iSakhelo esiNeat, iSikhokelo seDesika sangaphambili saMaqela eMicrosoft, iSikhokelo seDesika yangaphambili yaMaqela eMicrosoft, iSikhokelo saMaqela eMicrosoft, Amaqela eMicrosoft, Amaqela. |