Virtual Front Desk Guide Kwa Magulu a Microsoft
Zasinthidwa Novembala 2023
Mwaukhondo Frame
Chitsogozo cha Virtual Front Desk cha Ma Timu a Microsoft
Virtual Front Desk
Virtual Front Desk (VFD) ndi mawonekedwe pazida za Teams Display zomwe zimathandiza kuti chipangizochi chizigwira ntchito ngati cholandirira alendo. VFD imalola akatswiri kuwongolera ntchito zolandirira alendo. Moni ndi kucheza ndi makasitomala, makasitomala, kapena odwala kaya ali pamalo kapena kutali. Wonjezerani zokolola, sungani ndalama, ndipo pangani chithunzithunzi choyambirira. Chonde dziwani, mukufunikira chilolezo cha Microsoft Teams Shared Chipangizo kuti mugwiritse ntchito VFD.
Kukhazikitsa Virtual Front Desk
Mukalowa ku Neat Frame ndi akaunti yomwe ili ndi layisensi ya Microsoft Teams Shared, Frame idzakhala yosasinthika ku mawonekedwe a tebulo lotentha la Teams. Kuti musinthe UI kukhala Teams Virtual Front Desk, tsatirani izi. 
Kukhazikitsa Virtual Front Desk
Zina Zowonjezera
Zosintha zolumikizana nazo:
Kulumikizana kokhazikitsidwa kumawonetsa komwe kuyimbako kudzapita pomwe batani la VFD likakanizidwa. Kukhazikitsa kosavuta kwambiri (ndi kukhazikitsa kothandiza kuonetsetsa kuti kukhazikitsidwa koyambirira kukugwira ntchito) ndikusankha wogwiritsa ntchito ma Teams kuti akhale ngati wothandizira, ndiye kuti batani likakanikizidwa, wogwiritsa ntchitoyo alandila foni. Pali njira zitatu zolumikizirana:
- Wogwiritsa ntchito gulu limodzi - kuyimba kudzaperekedwa kwa wogwiritsa ntchito uyu yekha. 2. Akaunti yothandizira yoperekedwa ku mzere woyimba Magulu a MSFT - mzere woyimba utha kuyimba mafoni kwa ogwiritsa ntchito a Teams angapo omwe amathandizidwa ndi mawu. 3. Akaunti yothandizira yopatsidwa kwa MSFT Teams auto attendant - auto attendant ipereka njira yamtengo wa menyu (ie: sankhani 1 polandirira, 2 pa desiki lothandizira, ndi zina zotero) ndipo amatha kupita kwa wogwiritsa ntchito mawu a Teams kapena pamzere woyimba.
Kukonzekeretsa ogwiritsa ntchito pamzere woyimbira foni (kapena womuthandizira okha):
Pazochitika zomwe othandizira angapo akutali amafunikira, mzere woyimba foni umafunika. Mzere woyimba ndi chinthu chowongolera mawu a Teams ndipo umafunika kukhazikitsidwa kwamtundu wamtundu wakuyimbira komanso kupereka zilolezo kwa ogwiritsa ntchito omwe ali pamzere.
Makamaka, ogwiritsa ntchito onse omwe adawonjezedwa pamzere woyimba adzafunika kukhazikitsidwa ngati Ogwiritsa ntchito mawu a Teams omwe ali ndi nambala yafoni ya PSTN. Pali njira zingapo zokhazikitsira mawu a Teams kwa ogwiritsa ntchito, komabe malingaliro athu owongoka kwambiri kwa mabungwe omwe sanakhazikitsidwe mawu a Teams, ndikuwonjezera Mafoni a Teams okhala ndi chilolezo cha Calling Plan kuti ayimbire ogwiritsa ntchito pamzere. Chiphasochi chikaperekedwa, manambala a foni adzafunika kupezedwa ndikuperekedwa kwa ogwiritsa ntchitowa.
Konzani mzere woyimba ma Teams
Pambuyo pokonzekeretsa ogwiritsa ntchito pamzere woyimbira, mzere woyimba ukhoza kukhazikitsidwa kuti ugwiritsidwe ntchito ndi Neat Frame mu Teams Virtual Front Desk mode. Akaunti yothandiza yomwe yapatsidwa pamzere woyimbayi ifunika kuwonjezedwa ku gawo la Configured contact la zochunira za VFD. Palibe chifukwa choperekera nambala yafoni ku akaunti yopangira mafoni.
Zowonjezera ndi maulalo othandiza
Konzani Teams Voice Auto Attendant
Ngati mungafune kupatsa zosankha zingapo kwa wogwiritsa ntchito Virtual Front Desk, kugwiritsa ntchito Teams Auto Attendant ndikulimbikitsidwa. Muzochitika zomwe Auto Attendant imagwiritsidwa ntchito, batani la VFD likakanikizidwa kuti ayambitse kuyimba, wogwiritsa ntchitoyo adzapatsidwa zosankha monga: dinani 1 kwa wolandira, dinani 2 kuti muthandizidwe ndi makasitomala, ndi zina zotero. Pa Neat Frame, the dial pad iyenera kuwonetsedwa kuti mupange chisankho ichi. Malo osankhidwa a manambalawa atha kukhala munthu aliyense payekha, pamzere woyimbira mafoni, wogwira ntchito pawokha, ndi zina zotero. Akaunti yothandiza yomwe yaperekedwa kwa woyendetsa galimotoyi iyenera kuwonjezeredwa ku gawo la Configured contact la zochunira za VFD. Simudzafunikira kupereka nambala yafoni ku akaunti yachidziwitso cha Auto Attendant.
Maulalo othandiza
- Kugula Mapulani Oyimba: https://learn.microsoft.com/en-us/microsoftteams/callingplans-for-office-365#how-to-buy-calling-plans
- Kupatsa Ma Teams Phone yokhala ndi Calling Plan add-on ziphaso kwa ogwiritsa ntchito: https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/assignteams-add-on-licenses#using-the-microsoft-365-admin-center
- Pezani manambala a foni a ogwiritsa ntchito anu: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#get-new-phone-numbersfor-your-users
- Onjezani malo adzidzidzi (wogwiritsa ntchito aliyense ayenera kukhala ndi malo adzidzidzi): https://learn.microsoft.com/en-us/microsoftteams/add-change-remove-emergencylocation-organization#using-the-microsoft-teams-admin-center
- Perekani manambala a foni kwa ogwiritsa ntchito: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#assign-phone-numbers-tousers
- Momwe mungakhazikitsire Mzere Woyimba Magulu: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-call-queue?tabs=general-info
Zindikirani: Onetsetsani kuti mwakhazikitsa "Conferencing Mode" kuti mutsegule Mafoni Onse Ogwiritsidwa Ntchito ndi Virtual Front Desk. - Momwe mungakhazikitsire Teams Auto Attendant: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-auto-attendant?tabs=general-info
Chimango Choyera - Chitsogozo cha Virtual Front Desk cha Magulu a Microsoft
Zolemba / Zothandizira
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