Fa'ata'ita'iga Fa'asinoala i luma o Microsoft Teams
Fa'afou Novema 2023
Fa'avaa mama
Ta'iala mo Microsoft Teams
Fa'asinomaga Luma
Virtual Front Desk (VFD) o se fa'aaliga i masini Fa'aaliga Teams e mafai ai e le masini ona galue o se tagata fa'afoma'i fa'apitoa. VFD fa'ataga fa'apolofesa e fa'afaigofie galuega fa'afeiloa'i. Faʻafeiloaʻi ma faʻafesoʻotaʻi ma tagata faʻatau, tagata faʻatau, poʻo gasegase pe i luga ole nofoaga pe mamao. Faʻateleina le gaosiga, faʻapolopolo tau, ma fatuina se lagona muamua tumau. Faamolemole ia matau, e te mana'omia se laisene Microsoft Teams Shared Device e fa'aoga ai le VFD.
Fa'atonuga o le Itulau i luma
A e saini i le Neat Frame ma se tala o lo'o iai le laisene Microsoft Teams Shared ua tu'uina atu, o le a le mafai e le Frame ona fa'aogaina le kesi vevela a le Teams. Ina ia suia le UI i Teams Virtual Front Desk, mulimuli i laasaga o loʻo i lalo. 
Seti Lafoa'i Tulaga Laumua
Fa'amatalaga fa'aopoopo
Fa'atonu avanoa fa'afeso'ota'i:
O le feso'ota'iga fa'atulagaina e fa'ailoa ai le mea e alu i ai le vala'au pe a oomi le ki VFD. Ole seti sili ona faigofie (ma se seti aoga e faʻamautinoa ai o loʻo faʻaogaina le seti muamua) o le filifilia lea o se tagata taʻitoʻatasi Teams e galue e fai ma sui faʻapitoa, o lea a oomi le ki, o le a maua e lena tagata faʻaoga le telefoni. E tolu avanoa fa'afeso'ota'i atoa:
- E tasi le 'au e fa'aoga - ole a na'o le tagata lea e fa'aoga le telefoni. 2. Fa'amatalaga o punaoa ua atofa atu ile laina telefoni a MSFT Teams - e mafai e le laina telefoni ona fa'atonu telefoni ile tele o leo fa'aogaina Teams. 3. Fa'asoa tupe e tu'uina atu i le MSFT Teams auto attendant - o le a tu'uina atu e le au ta'avale se filifiliga la'au lisi (fa'atusa: filifili le 1 mo le fa'afeiloa'iga, 2 mo le kesi fesoasoani, ma isi) ona mafai lea ona alu atu i le 'au fa'aoga leo po'o le laina telefoni.
Saunia tagata fa'aoga mo le laina telefoni (po'o le tautua ta'avale):
I faʻataʻitaʻiga e manaʻomia ai le tele o sui mamao, e manaʻomia se laina telefoni. Ole laina telefoni ole vaega ole auala ole leo a Team ma e mana'omia le setiina ole laina ole telefoni ma laisene mo tagata fa'aoga o se vaega ole laina.
Aemaise lava, o tagata fa'aoga uma e fa'aopoopo i le laina telefoni e mana'omia ona fa'atūina e avea ma fa'aoga leo a Team ma se numera telefoni PSTN ua tofia. E tele auala e fa'atulaga ai le leo o Teams mo tagata fa'aoga, peita'i o le matou fautuaga sili ona tuusa'o mo fa'alapotopotoga e le'o fa'atulagaina le leo o Teams i le taimi nei, o le fa'aopoopoina lea o le laisene a le Teams Phone with Calling Plan e vala'au ai tagata fa'aoga laina. A mae'a ona tu'uina atu le laisene, e mana'omia ona maua numera telefoni ma tu'u atu mo nei tagata fa'aoga.
Seti se laina telefoni a Au
A maeʻa ona saunia tagata faʻaoga mo laina telefoni, e mafai ona faʻatulagaina le laina telefoni e faʻaoga i le Neat Frame i Teams Virtual Front Desk mode. E mana'omia le fa'aopoopoina o le tala fa'asoa o lo'o tu'uina atu i lenei laina telefoni i le vaega fa'afeso'ota'i Fa'atonu o fa'atulagaga VFD. E le mana'omia le tu'uina atu o se numera telefoni i le fa'amatalaga punaoa telefoni.
Fa'amatalaga fa'aopoopo ma feso'ota'iga fesoasoani
Seti se Tagata Ta'ita'i Ta'avale leo
Afai e te manaʻo e tuʻuina atu le tele o filifiliga i le tagata faʻaoga e fegalegaleai ma Virtual Front Desk, faʻaaoga Teams Auto Attendant e fautuaina. I faʻataʻitaʻiga o loʻo faʻaaogaina ai le Auto Attendant, pe a uma ona oomi le VFD ki e amata ai le valaau, o le a tuʻuina atu i le tagata faʻaoga filifiliga lisi e pei o le: lolomi le 1 mo le talifoni, lolomi le 2 mo le lagolago a tagata, ma isi. I luga o le Neat Frame, le e mana'omia le fa'aalia o le telefoni e fai ai lea filifiliga. O nofoaga mo nei filifiliga numera e mafai ona avea ma se tagata e faʻaaogaina, se laina telefoni, se taʻavale taʻavale, ma isi mea. O le punaoa o loʻo tuʻuina atu i lenei taʻavale taʻavale e manaʻomia ona faʻaopoopo i le vaega Faʻafesoʻotaʻi Configured o le VFD settings. E te le manaʻomia le tuʻuina atu o se numera telefoni i le Auto Attendant resource account.
So'oga fesoasoani
- Fa'atauga Valaauga Fuafuaga: https://learn.microsoft.com/en-us/microsoftteams/callingplans-for-office-365#how-to-buy-calling-plans
- Tuuina atu o le Telefoni a Vaega ma le Valaauga Fuafuaga faʻaopoopo laisene i tagata faʻaoga: https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/assignteams-add-on-licenses#using-the-microsoft-365-admin-center
- Maua numera telefoni mo au fa'aoga: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#get-new-phone-numbersfor-your-users
- Fa'aopoopo se nofoaga fa'afuase'i (e tatau i tagata ta'ito'atasi ona iai se nofoaga fa'afuase'i ua tofia): https://learn.microsoft.com/en-us/microsoftteams/add-change-remove-emergencylocation-organization#using-the-microsoft-teams-admin-center
- Tofi numera telefoni i tagata fa'aoga: https://learn.microsoft.com/enus/microsoftteams/getting-phone-numbers-for-your-users#assign-phone-numbers-tousers
- Fa'afefea ona fa'atulaga se Tulaga Va'a a 'Au: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-call-queue?tabs=general-info
Fa'aaliga: Ia mautinoa e setiina le "Conferencing Mode" ina ia mafai ai ona fa'aogaina uma Tu'i Valaau fa'atasi ma Virtual Front Desk. - Fa'afefea ona fa'atulaga se Au Ta'avale Ta'avale: https://learn.microsoft.com/enus/microsoftteams/create-a-phone-system-auto-attendant?tabs=general-info
Neat Frame - Ta'iala Fa'asinoala i luma mo Microsoft Teams
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Neat Frame Virtual Front Desk Guide Mo Microsoft Teams [pdf] Taiala mo Tagata Fa'aoga Ta'iala Fa'aigoa Fa'aigoa Fa'ata'atia Mo Microsoft Teams, Fa'amama lelei, Ta'iala Fa'asinomaga Fa'ata'ita'i Mo 'Au Microsoft, Ta'iala Fa'asinoala Mo 'Au a Microsoft, Ta'iala Mo 'Au a Microsoft, 'Au a Microsoft, 'Au. |