CISCO hais lusView Unity Connection User Guide

Txhawb Platforms: Cisco Unity Connection unified messaging solution
Transcription Services: Txhawb kev tshaj lij kev sau ntawv suav nrog kev hloov pauv tsis siv neeg thiab kev lees paub tseeb los ntawm tib neeg tus neeg teb xov tooj

Cim Cim Teeb Encoding: UTF-8
Kev sib haum xeeb: Kev Sib Txuas Sib Koom 12.5(1) thiab tom qab ntawd

Tshajview
Lus HaisView feature enables transcription ntawm lub suab lus mus rau hauv cov ntawv nyeem hom ntawv, tso cai rau cov neeg siv tau txais voicemails raws li cov ntawv nyeem. Cov ntawv xa tawm suab tuaj yeem nkag tau siv cov neeg siv email. Tsis tas li ntawd, lub suab ntawm txhua lub suab lus kuj muaj rau cov neeg siv.

Nco tseg:

Thaum lub suab lus xa los ntawm Web Inbox rau ViewXa ntawv rau Outlook, lub suab lus raug xa mus rau tus neeg txais ntawv lub thawv nrog rau cov ntawv sau rau hauv ob qho tib si cov ntawv sau. view lub thawv thiab lub cev xa ntawv.
Yog Tsis Hais LusView feature, lub suab lus xa mus rau tus neeg siv lub mailbox yuav muaj ib tug dawb paug ntawv txuas. Qhov no feature yuav tsum tau siv ib tug thib peb-tog transcription kev pab cuam los hloov lub suab lus rau cov ntawv nyeem. Yog li ntawd, cov ntawv txuas dawb paug tau hloov kho nrog cov ntawv sau lossis cov lus yuam kev yog tias muaj teeb meem nrog kev sau ntawv.

Cov lus qhia siv khoom

Configuring Transcription Delivery
Txhawm rau teeb tsa Unity Connection kom xa cov ntawv sau

Nkag mus rau SMTP thiab SMS ceeb toom Device nplooj ntawv uas koj teeb tsa cov lus ceeb toom.

Tig rau kev xa ntawv xa mus siv cov chaw muab.
Yog xav paub ntxiv txog cov khoom siv ceeb toom, saib rau ntu Configuring Notification Devices hauv cov neeg siv phau ntawv.

Kev txiav txim siab rau kev xa ntawv xa mus zoo
Txhawm rau kom siv tau zoo ntawm kev xa ntawv xa mus, xav txog cov hauv qab no

Xyuas kom paub tseeb tias kev siv cov khoom siv tau tshaj SMS lossis SMTP chaw nyob rau kev xa khoom xa tuaj.

Tsis txhob siv cov cuab yeej cuam tshuam xws li Email Scanners, vim tias lawv tuaj yeem hloov kho cov ntsiab lus ntawm cov ntaub ntawv sib pauv nrog cov neeg siv hloov pauv, ua rau kev hloov pauv tsis tiav.
Yog tias muaj cov ntawv xov tooj sib txuas nrog lub xov tooj, cov neeg siv tuaj yeem pib hu rov qab thaum tus hu ID suav nrog cov ntawv sau.

Hais lusView Kev xav txog kev nyab xeeb
Unity Connection 12.5(1) thiab cov versions tom qab tso cai xa lwm hom lus nrog rau cov lus ua ntej mus rau nuance server rau transcription. Txhawm rau pab kom qhov no, ua raws li cov lus txib CLI nram qab no: khiav cuc dbquery unitydirdb hloov tshiab tbl _configuration set valuebool ='1' qhov twg fullname = 'System.Conversations.ConfigParamForAlternateTranscriptionLanguage'

Kev txiav txim siab rau kev siv Cov Lus QhiaView

Tsim lub Unity Connection server nrog qis hu ntim raws li tus neeg rau zaub mov npe rau cov ntawv sau. Qhov no tuaj yeem pab daws cov teeb meem kev hloov pauv, taug qab kev siv, thiab saib xyuas lub network thauj khoom.
Yog tias tsis siv lub npe neeg rau zaub mov, xyuas kom txhua tus neeg rau zaub mov lossis pawg hauv lub network muaj qhov chaw nyob sab nraud SMTP cais.

FAQ

Q: Dab tsi ua cim teeb encoding puas Unity Connection txhawb rau kev sau ntawv?
A: Kev sib koom ua ke tsuas yog txhawb nqa UTF-8 cim teeb tsa encoding rau kev sau ntawv.

Q: tuaj yeem cuam tshuam cov cuab yeej xws li Email Scanners siv nrog Kev Hais LusView feature?
A: Nws raug nquahu kom tsis txhob siv cov khoom cuam tshuam xws li Email Scanners nrog Kev Hais LusView feature, raws li lawv tuaj yeem hloov kho cov ntsiab lus ntawm cov ntaub ntawv sib pauv nrog nuance server, ua rau kev hloov pauv tsis tiav.

Tshajview

Lus HaisView feature enables transcription ntawm lub suab lus kom cov neeg siv tau txais lub voicemails nyob rau hauv daim ntawv ntawm cov ntawv nyeem. Cov neeg siv tuaj yeem nkag mus rau cov ntawv sau suab uas siv cov neeg siv email. Hais lusView yog ib qho ntawm Cisco Unity Connection unified messaging solution. Yog li ntawd, lub suab ntawm txhua lub suab lus kuj muaj rau cov neeg siv.

Nco tseg
Thaum lub suab lus xa los ntawm Web Inbox rau ViewXa ntawv rau Outlook, lub suab lus xa mus rau lub mailbox ntawm tus neeg tau txais kev pab nrog rau cov ntawv luam tawm ob qho tib si hauv cov ntawv sau. view box thiab nyob rau hauv lub mail lub cev.

Yog tsis muaj qhov tshwj xeeb no, lub suab lus xa mus rau tus neeg siv mailbox muaj ib daim ntawv txuas dawb. Qhov no feature yuav tsum tau siv ib tug thib peb tog transcription kev pab cuam los hloov lub suab lus rau cov ntawv nyeem. Yog li ntawd, cov ntawv txuas dawb paug tau hloov kho nrog cov ntawv sau tseg lossis cov lus yuam kev yog tias muaj teeb meem nrog kev sau ntawv.

Lus HaisView feature txhawb cov nram qab no cov kev pab cuam transcription
- Standard Transcription Service: Cov kev pabcuam kev hloov pauv tus qauv cia li hloov cov suab lus rau cov ntawv nyeem thiab cov ntawv sau tau txais raug xa mus rau tus neeg siv dhau email.
- Professional Transcription Service: Cov ntawv sau los yog Hais LusView Pro kev pabcuam cia li hloov cov suab lus rau cov ntawv nyeem thiab tom qab ntawd lees paub qhov tseeb ntawm kev sau ntawv. Yog hais tias qhov tseeb ntawm transcript yog tsawg ntawm ib feem, ib feem ntawm transcript ntawv yog xa mus rau ib tug tib neeg tus neeg teb xov tooj uas reviews lub suab thiab txhim kho qhov zoo ntawm transcription.
Raws li tus kws tshaj lij kev sau ntawv suav nrog ob qho tib si tsis siv neeg hloov pauv thiab kev lees paub tseeb los ntawm tib neeg tus neeg teb xov tooj, nws xa cov ntawv sau tau raug dua ntawm cov suab lus.

Nco tseg
Kev sib koom ua ke txhawb nqa nkaus xwb (Universal Transformation Format) UTF-8 cim teeb encoding rau transcription.

Cov lus hauv qab no yeej tsis muab luam tawm

Cov lus ntiag tug
Tshaj tawm cov lus
Xa cov lus
Cov lus ruaj ntseg
Cov lus tsis muaj neeg txais

Nco tseg
Hais lusview feature, nws raug nquahu kom tsis txhob siv cov cuab yeej cuam tshuam, xws li Email Scanner raws li lub cuab yeej tuaj yeem hloov kho cov ntsiab lus ntawm cov ntaub ntawv raug pauv nrog nuance server. Kev siv cov khoom siv zoo li no tuaj yeem ua rau tsis ua haujlwm ntawm cov lus sau suab.

Kev sib koom ua ke tuaj yeem raug teeb tsa kom xa cov ntawv sau rau hauv SMS raws li cov ntawv xov xwm lossis mus rau SMTP chaw nyob raws li email. Cov teb kom qhib cov ntawv xa tawm yog nyob rau ntawm SMTP thiab SMS Ceeb Toom Ntaus nplooj ntawv uas koj teeb tsa cov lus ceeb toom. Yog xav paub ntxiv txog cov khoom siv ceeb toom, saib qhov Configuring Notification Devices section.
Hauv qab no yog cov kev txiav txim siab rau kev siv tau zoo ntawm kev xa khoom xa tuaj:
- Nyob rau ntawm qhov chaw, nkag mus rau cov neeg siv xov tooj hu mus cuag Unity Connection thaum lawv tsis hu xov tooj los ntawm lawv lub rooj xov tooj. Yog tias cov neeg siv muaj lub xov tooj sib txuas nrog cov ntawv nyeem, lawv tuaj yeem pib hu rov qab mus rau Unity Connection yog tias lawv xav mloog cov lus.
- Kos qhov suav nrog Cov Lus Qhia hauv Message Text kos lub thawv kom suav nrog cov ntaub ntawv hu xov tooj xws li tus neeg hu lub npe thiab tus hu ID (yog tias muaj) thiab lub sijhawm uas tau txais cov lus. Txwv tsis pub, tsis muaj qhov qhia tau hais tias nyob rau hauv cov lus ntawm thaum twg nws tau txais.
Tsis tas li ntawd, yog tias lawv muaj lub xov tooj sib txuas nrog cov ntawv nyeem, lawv tuaj yeem pib hu rov qab thaum tus hu ID suav nrog cov ntawv sau.
- Hauv ntu Ceeb Toom Kuv Ntawm, yog tias koj qhib kev ceeb toom rau lub suab lossis xa cov lus, cov neeg siv tau ceeb toom thaum cov lus tuaj txog. Cov ntaub ntawv rov qab sai sai no. Yog tias koj tsis xav tau kev ceeb toom ua ntej qhov kev hloov pauv tuaj txog, tsis txhob xaiv lub suab lossis xa cov lus xaiv.
- Cov ntawv email uas muaj cov ntawv sau muaj cov kab lus uas zoo ib yam rau cov lus ceeb toom. Yog li yog tias koj muaj kev ceeb toom rau lub suab lossis xa cov lus qhib, cov neeg siv yuav tsum qhib cov lus los txiav txim seb qhov twg muaj cov ntawv sau.

Nco tseg

Nuance neeg rau zaub mov hloov lub suab lus rau cov ntawv nyeem rau hauv cov lus hauv xov tooj uas Unity Connection plays system prompts rau cov neeg siv thiab hu. Yog hais tias lub xov tooj lus tsis txaus siab los ntawm nuance, nws paub lub suab ntawm cov lus thiab hloov mus rau hauv cov lus ntawm lub suab. Koj tuaj yeem teeb tsa cov lus hauv xov tooj rau cov hauv qab no Kev Sib Txuas Sib Txuas: cov neeg siv nyiaj, cov cai tswj kev, hu rau tus tuav, interview handlers, thiab directory handlers. Yog xav paub txog cov lus txhawb rau Kev Hais LusView, saib Available Languages for Unity
Connection Cheebtsam ntawm Qhov Kev Xav Tau Rau Cisco Unity Connection Release 14 muaj nyob rau ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.html .

Unity Connection 12.5(1) thiab tom qab ntawd tso cai rau koj xa lwm hom lus nrog rau cov lus qub rau nuance server rau kev sau ntawv. Rau qhov no, khiav cuc dbquery unitydirdb hloov tshiab tbl_configuration teeb valuebool = '1' qhov twg fullname = 'System.Conversations.ConfigParamForAlternateTranscriptionLanguage' CLI hais kom ua.

Hais lusView Kev xav txog kev nyab xeeb

S/MIME (Secure/Multipurpose Internet Mail Extensions), tus qauv rau pej xeem key encryption, ruaj ntseg kev sib txuas lus ntawm Unity Connection thiab peb tog transcription kev pab cuam. Tus yuam sij ntiag tug thiab tus yuam sij pej xeem raug tsim tawm txhua lub sijhawm Unity Connection sau npe nrog cov kev pabcuam thib peb.
Tus khub ntawm tus kheej thiab pej xeem cov yuam sij kom ntseeg tau tias txhua zaus cov lus xa mus rau qhov kev pabcuam transcription, tus neeg siv cov ntaub ntawv tsis dhau nrog cov lus. Yog li ntawd, qhov kev pab cuam transcription tsis paub txog tus neeg siv tshwj xeeb uas lub suab lus belongs rau.

Yog tias tib neeg tus neeg teb xov tooj koom nrog thaum lub sijhawm sau ntawv, tus neeg siv lossis lub koom haum uas cov lus tsim tawm tsis tuaj yeem txiav txim siab. Ntxiv rau qhov no, lub suab ib feem ntawm lub suab lus tsis tau muab khaws cia rau hauv qhov chaw ua haujlwm ntawm tus neeg ua cov kev pabcuam transcription. Tom qab xa cov ntaub ntawv sau tseg mus rau Unity Connection server, daim ntawv theej hauv qhov kev pabcuam transcription raug purged.

Cov lus qhia rau kev siv cov lusView

Xav txog cov hauv qab no thaum siv Cov Lus QhiaView feature:
- Txhawm rau kom hais lusView Hauv kev xa tawm digital network, xav txog kev teeb tsa ib qho ntawm Unity Connection servers hauv lub network raws li tus neeg siv npe npe uas sau npe nrog cov kev pabcuam thib peb.
Qhov no tuaj yeem ua rau nws yooj yim dua los daws cov teeb meem nrog cov ntawv sau, taug qab koj qhov kev siv cov ntawv sau tseg thiab saib xyuas cov khoom uas nws qhia rau koj lub network. Yog tias ib qho ntawm koj qhov Unity Connection servers muaj qhov hu xov tooj qis dua li lwm tus hauv lub network, xav txog kev xaiv nws ua tus neeg rau zaub mov rau kev sau ntawv. Yog tias koj tsis siv lub npe neeg rau zaub mov rau kev sau npe, koj xav tau ib qho chaw nyob sab nraud SMTP rau txhua tus neeg rau zaub mov (lossis pawg) hauv lub network.
Mus txuas ntxiv hais lusView functionality, cov neeg siv uas xav sau cov suab lus tshuav ntawm lawv tus kheej tus lej yuav tsum teeb tsa lawv tus kheej lub xov tooj kom xa xov mus rau

Kev sib koom ua ke thaum tus neeg hu xov tooj xav tawm lub suab. Qhov no tso cai rau sau tag nrho cov lus nyob rau hauv ib lub thawv ntawv uas lawv tau sau tseg. Txhawm rau teeb tsa lub xov tooj ntawm tes rau kev hu xov tooj xa mus, saib "Cov Ntawv Teev Npe Ua Haujlwm txhawm rau txhawm rau txhawm rau txhawm rau koj lub suab xa los ntawm ntau lub xov tooj rau hauv ib lub thawv ntawv" ntawm ntu "Hloov koj tus neeg siv nyiam" tshooj ntawm Cov Neeg Siv Qhia rau Cisco Kev Sib Koom Tes Sib Txuas Sib Tham Sib Tham Web Tool, Tso Tawm 14, muaj nyob ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/user/guide/assistant/b_14cucugasst.html .

Nco tseg
Thaum cov xov tooj ntawm tus kheej raug teeb tsa los xa cov neeg hu mus rau Unity Connection kom tawm suab lus, cov neeg hu tuaj yeem hnov ntau lub suab nrov ua ntej mus txog tus neeg siv khoom xa ntawv. Txhawm rau zam qhov teeb meem no, koj tuaj yeem hloov pauv lub xov tooj ntawm tes mus rau tus lej tshwj xeeb uas tsis hu xov tooj thiab xa ncaj qha mus rau lub mailbox ntawm tus neeg siv. Qhov no tuaj yeem ua tiav los ntawm kev ntxiv tus lej tshwj xeeb ua lwm qhov txuas ntxiv rau tus neeg siv.

Txhawm rau tso cai rau ob qho tib si transcription thiab relay ntawm lub suab lus, teeb tsa Message Action hauv Cisco Unity Connection Administration> Cov neeg siv los txais thiab xa cov lus. Yog xav paub ntxiv, mus saib tshooj Message Actions.

Koj tuaj yeem teeb tsa SMTP cov ntawv ceeb toom kom xa cov ntawv xa mus rau qhov chaw nyob SMTP. Qhov no txhais tau tias cov neeg siv tau txais ob emails ntawm qhov chaw nyob SMTP, thawj ib qho yog cov ntawv xa rov qab ntawm cov lus.WAV file thiab qhov thib ob yog qhov kev ceeb toom nrog cov ntawv sau. Yog xav paub ntxiv txog kev teeb tsa SMTP cov ntawv ceeb toom, mus saib ntawm Kev Teeb tsa SMTP Message ceeb toom seem.

Cov npe ua haujlwm rau kev teeb tsa kev hais lusView

Tshooj lus no muaj cov npe ntawm cov dej num los teeb tsa Kev Hais LusView feature hauv Unity Connection:

Xyuas kom meej tias kev sib koom ua ke tau sau npe nrog Cisco Smart Software Manager (CSSM) lossis Cisco Smart Software Manager satellite. Koj tau txais cov ntawv tso cai tsim nyog, Hais lusView los yog lusViewPro los ntawm Cisco siv qhov no. Yog xav paub ntxiv, saib "Managing Licenses" tshooj ntawm Kev Txhim Kho, Txhim Kho, thiab Kev Pabcuam Kev Pabcuam rau Cisco Unity Connection, Tso Tawm 14, muaj nyob rau ntawm
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/install_upgrade/guide/b_14cuciumg.html

Muab cov neeg siv rau hauv chav kawm ntawm kev pabcuam uas muab Kev Hais LusView transcription ntawm lub suab lus. Yog xav paub ntxiv, mus saib Enabling SpeechView Transcription of Voice Messages in Class of Service section.
Configure SMTP smart host kom txais cov lus los ntawm Unity Connection server. Yog xav paub ntxiv, saib cov ntaub ntawv rau daim ntawv thov SMTP server uas koj siv.
Configure Unity Connection server kom xa cov lus mus rau tus tswv tsev ntse. Yog xav paub ntxiv, saib Configuring Unity Connection to Relay Messages to a Smart Host section.

(Thaum Unity Connection tau teeb tsa kom tsis kam txais kev sib txuas los ntawm qhov tsis ntseeg IP chaw nyob) Configure Unity Connection kom tau txais cov lus los ntawm tus neeg siv email chaw nyob. Yog xav paub ntxiv, mus saib Configuring Unity Connection to Txais Cov Lus los ntawm Email System seem.
Configure tus neeg siv email system rau kev hais lus tuajView tsheb mus rau Unity Connection. Yog xav paub ntxiv, saib Configuring Email System to Route Incoming SpeechView seem kev tsheb.
Configure hais lusView kev pabcuam transcription. Yog xav paub ntxiv, mus saib Configuring SpeechView Kev Pabcuam Kev Hloov Hloov.

Teeb tsa SMS lossis SMTP cov ntawv ceeb toom rau cov neeg siv thiab cov qauv siv.

Kev hais lusView Transcription ntawm Lub Suab Lus hauv Chav Kawm Kev Pabcuam

Cov tswv cuab ntawm chav kawm kev pabcuam tuaj yeem ua tau view cov ntawv sau ntawm lub suab lus siv tus neeg siv IMAP teeb tsa kom nkag mus rau cov neeg siv cov lus.

Kauj ruam 1 Hauv Cisco Unity Connection Administration, nthuav Chav Kawm Kev Pabcuam thiab xaiv Chav Kawm Kev Pabcuam.

Kauj ruam 2 Hauv nplooj ntawv Tshawb Nrhiav Cov Kev Pabcuam, xaiv cov chav kawm ntawm cov kev pabcuam uas koj xav ua kom hais lusView transcription lossis tsim ib qho tshiab xaiv Ntxiv Tshiab.
Kauj ruam 3 Ntawm nplooj ntawv Kho Kom Zoo Nkauj ntawm Cov Kev Pabcuam, nyob rau hauv Daim Ntawv Tso Cai Ntais ntu, xaiv Siv Cov Lus QhiaView Transcription Service xaiv los pab kom tus txheej txheem transcription. Ib yam li ntawd, koj tuaj yeem xaiv Siv Hais LusView Pro Transcription Service kev xaiv los pab txhawb kev tshaj lij.
Nco tseg Cisco Unity Connection txhawb nqa tsuas yog Standard SpeechView Transcription Service nyob rau hauv HCS hom.
Kauj ruam 4 Xaiv cov kev xaiv uas siv tau nyob rau hauv ntu kev pabcuam transcription thiab xaiv Txuag. (Rau cov ntaub ntawv ntawm txhua daim teb, saib Pab>
Nplooj ntawv no).

Configuring Unity Connection to Relay Messages to a Smart Host
Txhawm rau pab kom Unity Connection xa cov lus mus rau qhov kev pabcuam thib peb, koj yuav tsum teeb tsa Unity Connection server kom xa cov lus los ntawm tus tswv tsev ntse.

Nco tseg
Yog peb configure hais lusView ntawm Kev Sib Txuas Kev Sib Koom nrog Exchange Server li Microsoft Office 365, tom qab ntawd ntawm Microsoft Exchange li Smart Host tsis yog qhov tseem ceeb.

Kauj ruam 1 Hauv Cisco Unity Connection Administration, nthuav qhov System Settings> SMTP Configuration thiab xaiv Smart Host.

Kauj ruam 2 Hauv nplooj ntawv Smart Host, hauv Smart Host teb, nkag mus rau IP chaw nyob lossis lub npe tsim nyog ntawm SMTP ntse
host server thiab xaiv Txuag. (Yog xav paub ntxiv ntawm txhua daim teb, saib Pab> Nplooj ntawv no).
Nco tseg Smart Host tuaj yeem muaj txog li 50 tus cim.

Configuring Unity Connection kom txais cov lus los ntawm Email System

Kauj ruam 1 Hauv Cisco Unity Connection Administration, nthuav qhov System Settings> SMTP Configuration thiab xaiv Server.

Kauj ruam 2 Hauv nplooj ntawv SMTP Server Configuration, nyob rau hauv Kho kom raug cov ntawv qhia zaub mov, xaiv Nrhiav IP chaw nyob Access List.
Step 3 Ntawm nplooj ntawv Nrhiav IP Chaw Nkag Nkag, xaiv Ntxiv Tshiab los ntxiv qhov chaw nyob IP tshiab rau daim ntawv.
Kauj ruam 4 Ntawm nplooj ntawv tshiab nkag IP chaw nyob, sau tus IP chaw nyob ntawm koj tus email server thiab xaiv Txuag.

Kauj ruam 5 Txhawm rau tso cai rau kev sib txuas los ntawm IP chaw nyob uas koj tau nkag rau hauv Kauj Ruam 4, khij lub Tso Cai Kev Sib Txuas Sib Tham thiab xaiv Txuag.
Kauj ruam 6 Yog tias koj muaj ntau tshaj ib tus email server hauv koj lub koom haum, rov ua Kauj Ruam 2 txog Kauj Ruam 6 ntxiv rau txhua qhov chaw nyob IP ntxiv rau cov npe nkag.

Configuring Email System rau Route Incoming SpeechView Tsheb khiav

Kauj ruam 1 Teeb tsa qhov chaw nyob sab nraud SMTP uas qhov kev pabcuam thib peb tuaj yeem siv los xa cov ntawv sau mus rau Kev Sib Txuas Sib Koom. Rau example ",sau ntawv @” Yog tias koj muaj ntau tshaj ib qho kev sib koom ua ke server lossis pawg, koj xav tau ib qho chaw nyob sab nraud SMTP rau txhua tus neeg rau zaub mov.
1. Xwb, koj tuaj yeem teeb tsa ib qho Unity Connection server lossis pawg los ua tus neeg sawv cev rau cov servers lossis pawg hauv lub network digital. Rau example, yog SMTP sau rau Unity Connection server yog "Unity Connectionserver1.cisco.com," email infrastructure yuav tsum tau teeb tsa rau txoj kev "transcriptions@cisco.com"rau"sttservice@connectionserver1.cisco.com”
2. Yog tias koj tab tom teeb tsa Kev Hais LusView ntawm kev sib koom ua ke sib koom ua ke, teeb tsa lub tswv yim ntse los daws qhov SMTP sau ntawm pawg rau ob tus tshaj tawm thiab cov neeg siv khoom siv txhawm rau txhawm rau nkag mus rau cov ntaub ntawv nkag mus rau pawg neeg rau npe hauv qhov xwm txheej uas tus tshaj tawm server poob qis.

Kauj ruam 2 Ntxiv “nuancevm.com ua"mus rau "cov neeg xa khoom nyab xeeb" cov npe hauv email infrastructure kom cov ntaub ntawv xa tuaj tsis tau
lim tawm raws li spam.
1. Hauv Kev Sib Koom Sib Koom Tes, kom tsis txhob ncua sijhawm lossis tsis ua tiav ntawm kev thov rau npe nrog Nuance server, nco ntsoov:
  1. Tshem tawm cov email tsis lees paub los ntawm cov lus inbound thiab outbound email ntawm Unity Connection thiab Nuance server.
  2. Khaws Hais LusView sau npe cov lus hauv S/MIME hom.

Configuring lusView Transcription Service

Kauj ruam 1 Hauv Cisco Unity Connection Administration, nthuav Unified Messaging thiab xaiv Hais lusView Transcription Service.
Kauj Ruam 2 Hauv Kev Hais LusView Transcription Service nplooj ntawv, kos lub Enabled check box.

Kauj Ruam 3 Configure hais lusView kev pab cuam transcription (Yog xav paub ntxiv, saib Pab> Nplooj ntawv no):
1. Yog tias tus neeg rau zaub mov no nkag mus rau cov kev pabcuam transcription los ntawm lwm qhov Unity Connection qhov chaw uas yog digitally networked, xaiv qhov Access Transcription Services Through Unity Connection Proxy Location field. Xaiv lub npe ntawm Unity Connection qhov chaw los ntawm cov npe thiab xaiv Txuag. Hla mus rau Kauj Ruam 4.
2. Yog hais tias tus neeg rau zaub mov yuav nkag mus rau cov kev pab cuam transcript los ntawm lwm qhov chaw uas isdigital networked, ua qhov muab

cov kauj ruam

Xaiv Access Transcription Service Directly teb.
Hauv Chaw Nyob Hauv SMTP, nkag mus rau email chaw nyob lees paub los ntawm email system thiab xa mus rau "stt-service" alias ntawm Unity Connection server.

Hauv Cov Npe Sau Npe, sau ib lub npe uas qhia txog Kev Sib Txuas Sib Txuas server hauv koj lub koom haum.
Lub npe no yog siv los ntawm tus neeg thib peb qhov kev pabcuam transcription los txheeb xyuas tus neeg rau zaub mov no rau kev sau npe thiab kev thov rov qab los.
Yog tias koj xav kom tus neeg rau zaub mov no muab cov kev pabcuam transcription proxy rau lwm qhov chaw sib koom ua ke hauv lub network digital, khij lub npov tshaj tawm Cov Kev Pabcuam Hloov Npe rau Lwm Qhov Chaw Sib Koom Tes Sib Koom Tes. Xaiv Txuag thiab tom qab ntawd sau npe.

Lwm lub qhov rais uas pom cov txiaj ntsig qhib. Tos kom cov txheej txheem sau npe ua tiav ua ntej mus rau kauj ruam tom ntej. Yog tias kev tso npe tsis tiav hauv 5 feeb, tej zaum yuav muaj teeb meem kev teeb tsa. Cov txheej txheem sau npe ncua sij hawm tom qab 30 feeb.
Nco ntsoov txuag tag nrho cov kev teeb tsa ntawm Kev Hais Lus View Transcription Services ua ntej synchronizing daim ntawv tso cai cov ntaub ntawv.

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Kauj ruam 4 Xaiv Kev Xeem. Lwm lub qhov rais uas pom cov txiaj ntsig qhib. Qhov kev sim no feem ntau siv sijhawm ob peb feeb tab sis tuaj yeem siv sijhawm txog 30 feeb.

Hais lusView Tshaj tawm

Kev sib koom ua ke tuaj yeem tsim cov lus ceeb toom hauv qab no txog Kev Hais LusView kev siv:
- Hais lusView Daim Ntawv Qhia Txog Kev Ua Haujlwm los ntawm Tus Neeg Siv - Qhia tag nrho cov xov tooj ntawm cov ntawv sau tseg, cov ntawv sau tsis raug, thiab cov ntawv sau luv luv rau tus neeg siv lub sijhawm.
- Hais lusView Daim Ntawv Qhia Txog Kev Ua Si - Qhia tag nrho cov lus sau tseg, cov ntawv sau tsis raug, thiab cov ntawv sau luv luv rau tag nrho cov kab ke hauv lub sijhawm. Nco ntsoov tias thaum cov lus raug xa mus rau ntau tus neeg tau txais, cov lus tau muab luam tawm ib zaug xwb, yog li cov haujlwm sau ntawv suav tsuas yog ib zaug xwb.

Hais lusView Transcription yuam kev Codes

Thaum twg qhov kev hloov pauv tsis ua tiav, qhov kev pabcuam thib peb sab nraud xa cov lej yuam kev rau Unity Connection.
Cisco Unity Connection Administration interface qhia txog tsib txoj cai yuam kev uas tuaj yeem hloov kho lossis tshem tawm los ntawm tus thawj coj. Tsis tas li ntawd, tus neeg siv muaj cai ntxiv qhov yuam kev tshiab. Thaum twg tus lej yuam kev tshiab raug xa los ntawm tus thib peb sab nraud kev pabcuam kev hloov pauv, tus thawj coj yuav tsum tau ntxiv cov lej yuam kev tshiab nrog rau cov lus piav qhia tsim nyog.

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Qhov yuam kev code thiab cov lus piav qhia yuav tsum yog nyob rau hauv lub neej ntawd system lus.
Yog hais tias qhov kev ua yuam kev code tsis ua tiav, ces qhov yuam kev code tau txais los ntawm tus thib peb sab nraud transcription kev pab cuam yuav tshwm sim.

Cov lej yuam kev raug xa mus los ntawm tus thib peb sab nraud kev pabcuam transcription rau Kev Hais LusView neeg siv. Tus
Table 13-1 qhia cov lej yuam kev hauv Cisco Unity Connection Administration interface.

Default yuam kev Codes

yuam kev Code Lub npe	Kev piav qhia
txhaum	Thaum Unity Connection sim sau npe nrog tus thib peb sab nraud transcription kev pab cuam thiab kev sau npe tsis ua hauj lwm.
Tsis hnov	Thaum ib lub suab xa los ntawm Kev Hais LusView tus neeg siv yog inaudible ntawm tus thib peb sab nraud transcription site kev pab cuam thiab system tsis muaj peev xwm transcribe cov lus.
Tsis lees paub	Thaum qhov kev thov hloov dua siab tshiab muaj ntau tshaj ib lub suab file Symptoms, tus thib peb sab nraud transcription kev pab cuam tsis lees paub cov lus.
Sijhawm tawm	Thaum twg muaj lub sij hawm teb los ntawm tus thib peb sab nraud kev pab cuam transcription.
Hloov tsis tau	Thaum peb tus neeg sab nraud qhov kev pab cuam transcription tsis muaj peev xwm transcript lub suab xa xa los ntawm Kev Hais LusView neeg siv.

Configuring Transcription yuam kev Codes

Kauj ruam 1 Hauv Cisco Unity Connection Administration, nthuav Kev Sib Tham Sib Tham > Hais lusView Transcription, thiab xaiv yuam kev Codes.
Kauj ruam 2 Qhov Kev Tshawb Nrhiav Kev Tsis Txaus Siab Codes tshwm sim qhia cov lej yuam kev tam sim no.

Kauj ruam 3 Configure transcription yuam kev code (Yog xav paub ntxiv ntawm txhua daim teb, saib Pab> Nplooj ntawv no)

Txhawm rau ntxiv ib qho kev hloov pauv yuam kev, xaiv Ntxiv Tshiab.
- Nyob rau nplooj ntawv tshiab Transcription yuam kev Code, nkag mus rau qhov yuam kev code thiab qhov yuam kev code piav qhia los tsim ib tug tshiab yuam kev code. Xaiv Txuag.

Txhawm rau hloov kho qhov kev hloov pauv yuam kev, xaiv tus lej yuam kev uas koj xav tau
Ntawm nplooj ntawv Kho kom raug Transcription yuam kev Code (Fault) nplooj, hloov qhov yuam kev code los yog qhov yuam kev code piav, raws li muaj feem xyuam. Xaiv Txuag.
Txhawm rau rho tawm ib qho kev ua yuam kev tsis raug cai, khij lub npov uas nyob ib sab ntawm lub npe ntawm lub sijhawm koj xav rho tawm. Xaiv Rho tawm Xaiv thiab OK kom paub meej tias tshem tawm.

Cov ntaub ntawv / Cov ntaub ntawv

CISCO hais lusView Kev sib koom ua ke [ua pdf] Cov neeg siv phau ntawv qhia
Hais lusView Kev sib koom ua ke, kev sib koom ua ke, kev sib txuas

Cov ntaub ntawv

Cov neeg siv phau ntawv

CISCO hais lusView Kev sib koom ua ke

Cov ntaub ntawv khoom