Ukusetyenziswa koMsebenzi woMntu ukuPhucula uYilo lweManuwali yoMsebenzisi
ABANTU ABASEBENZISAYO
Umsebenzisi persona ngumzekeliso weenjongo kunye nokuziphatha kweqela labasebenzisi abacingelwayo. Abantu ngokuqhelekileyo benziwa kusetyenziswa ulwazi oluqokelelwe kubasebenzisiviews okanye uphando. Ukuze udale i-persona ekholelekayo, zichazwe kwi-1-2 izishwankathelo zephepha ezibandakanya iipatheni zokuziphatha, amabhongo, izakhono, izimo zengqondo, kunye nolwazi olumbalwa olwenziweyo. Abantu bahlala besetyenziselwa ukuthengisa, intengiso, ukuthengisa, kunye noyilo lwenkqubo ukongeza kunxibelelwano lwekhompyuter yomntu (HCI). Abantu bachaza izimo zengqondo eziqhelekileyo, ukuziphatha, kunye nokuchasa okunokwenzeka kwabantu abahambelana nomntu othile.
Ukunceda ukwazisa izigqibo malunga nenkonzo, imveliso, okanye indawo yonxibelelwano, efana neempawu, unxibelelwano, kunye noyilo olubonakalayo lwe website, personas zibalulekile ekuthatheleni ingqalelo iinjongo, iminqweno, kunye nemida yabathengi brand kunye nabasebenzisi. Personas sisixhobo esinokusetyenziswa kwinkqubo yoyilo lwesoftware egxile kumsebenzisi. Ngenxa yokuba bezisetyenziswa kuyilo lwemizi-mveliso kwaye kutsha nje ekuthengisweni kwe-intanethi, zikwathathwa njengenxalenye yoyilo lonxibelelwano (IxD).
KUTHENI ABANTU BABASEBENZISAYO KUBALULEKILE
Abantu babasebenzisi babalulekile ekuphuhliseni izisombululo ezibonelela ngexabiso kwimakethi yakho ekujoliswe kuyo kunye nokujongana neengxaki zokwenyani. Unokufunda ngakumbi malunga neminqweno, ukucaphuka, kunye nolindelo lwabathengi bakho ngokuphuhlisa abantu abasebenzisi. Iingqikelelo zakho ziya kuqinisekiswa, imarike yakho iya kwahlulwa, iimpawu zakho ziya kubekwa phambili, isiphakamiso sakho sexabiso kunye nemiyalezo iya kwaziswa, uya kukwazi ukwakha ujongano olusebenziseka lula kunye nengqiqo, kwaye uya kukwazi ukubeka esweni ukusebenza kwemveliso yakho kunye nokwaneliseka kwabathengi bakho.
YENZA ABANTU ABASEBENZISI
Inkqubo yophando, ukuhlalutya, kunye nokuqinisekisa abantu babasebenzisi iyaqhubeka. Yenza iinjongo zophando kunye neengqikelelo zokufumana ukuziphatha komsebenzisi, iimfuno kunye nezinto ozikhethayo. Qokelela ulwazi oluvela kwimithombo eyahlukeneyo, kubandakanywa ii-polls, phakathiviews, uhlalutyo, izimvo, reviews, kunye nemidiya yoluntu. Phonononga kwaye udibanise idatha ukukhangela iintsingiselo, iipateni, kunye nokuqonda. Yenza 3-5 umsebenzisi persona profiles ngamagama, iifoto, amanani abantu, imvelaphi, kunye nobuntu ngokuxhomekeke kuhlalutyo. Kunye neemeko zabo, imisebenzi, kunye nolindelo lwemveliso yakho, kubandakanya iimfuno zabo, iinjongo, iindawo zentlungu, kunye nokuziphatha. Okokugqibela, vavanya abantu bakho ngabasebenzisi bokwenyani emva kokuqinisekisa kunye nokuphucula kunye neqela lakho kunye nabanye abachaphazelekayo. Njengoko ufumana ulwazi oluninzi malunga nentengiso yakho kunye nemveliso yakho, zihlaziye.
SEBENZISA ABANTU ABASEBENZISAYO
Ukwenza i-user personas akwanelanga; kufuneka uzisebenzise kulo lonke uphuhliso lwemveliso yakho kwaye uzigcine zingoku. Lungelelanisa umbono wakho wemveliso kunye neenjongo kunye neemfuno kunye nolindelo lwabasebenzisi bakho njengendawo yokuqala yesicwangciso sakho semveliso kunye nemephu yendlela. Ngokusekelwe kwixabiso kunye neentlungu zamanqaku omsebenzisi wakho, beka phambili iimpawu kunye nokusebenza. Ukongeza, zisebenzise njengeplani yoyilo kunye nophuhliso lwemveliso yakho. Yenza isiphakamiso sakho sexabiso kunye nomyalezo osekwe kwiminqweno kunye nokucaphuka kwabantu bakho. Ngokusekwe kwiindlela zokuziphatha kunye nezinto ezikhethwa ngabantu bakho, yakha ujongano lwakho lomsebenzisi kunye namava omsebenzisi. Qinisekisa ukuyila kunye nezigqibo zophuhliso usebenzisa amabali omsebenzisi, ukuhamba komsebenzisi, kunye novavanyo lomsebenzisi. Okokugqibela, sebenzisa i-personas yabasebenzisi ukwahlula ithagethi yakho kwaye wenze ngokwezifiso amajelo akho okuthengisa kunye campIimpawu.
ABANTU BABASEBENZISAYO BAPHUCULA UYILO LWEMANCWADI YOMSEBENZI
- Chonga kwaye uchaze abantu abaSebenzisayo:
Qala ngokwenza abantu abasebenzisayo ngokusekwe kubaphulaphuli bakho ekujoliswe kubo. Abasebenzisi bomntu luphawu oluyintsomi lwabasebenzisi bakho abaqhelekileyo, kubandakanya ulwazi lwabantu, iinjongo, imisebenzi, ukhetho, kunye namanqaku entlungu. Cinga ngokwenza uphando lomsebenzisi, uphando, okanye phakathiviews ukuqokelela idatha kunye nokuqonda ukwazisa abantu bakho. - Hlalutya IiMfuno zoMsebenzisi:
Review Umsebenzisi kunye nokuchonga iimfuno eziqhelekileyo, iintlungu kunye nemingeni ejongene namaqela ahlukeneyo abasebenzisi. Olu hlalutyo luya kukunceda uqonde iindawo ezithile apho incwadi yakho yomsebenzisi inokubonelela ngelona xabiso kunye nenkxaso. - Lungiselela uMxholo kunye neSakhiwo:
Lungisa umxholo wakho wencwadana yomsebenzisi kunye nesakhiwo ukujongana neemfuno zomntu ngamnye. Qwalasela le miba ilandelayo: - Ulwimi nethoni:
Lungisa ulwimi kunye nethoni yencwadi yakho yomsebenzisi ukuze ihambelane neempawu kunye nokukhethwa komntu ngamnye. UmzekeloampLe, ukuba unomntu wobugcisa, sebenzisa imigaqo nengcaciso ethe ngqo kushishino. Kumsebenzisi oqalayo, gxininisa ekwenzeni lula iikhonsepthi kunye nokusebenzisa ulwimi olucacileyo, olungena-jargon. - Uyilo olubonakalayo:
Yenza ngokwezifiso izinto zoyilo olubonakalayo lwencwadana yakho yomsebenzisi ukulungelelanisa nezinto ezikhethwa ngumntu ngamnye. Abanye abantu banokukhetha ukucwangciswa okucocekileyo kunye nokuncinci, ngelixa abanye banokuphendula ngcono kuyilo olubandakanyekayo olubonakalayo ngemizobo okanye imizobo. - Uluhlu lolwazi:
Yakha ulwazi olukwincwadana yakho yomsebenzisi ngokusekelwe kwizinto eziphambili kunye neenjongo zomntu ngamnye. Gxininisa olona lwazi lubaluleke kakhulu kwaye unikeze iindlela ezicacileyo kubasebenzisi ukufumana oko bakufunayo ngokukhawuleza. Qwalasela ukusebenzisa izihloko, imixholwana, kunye nezikhokelo ezibonwayo ukuphucula ukufundeka kunye nokuhamba. - Indlela esekwe kuMsebenzi:
Lungiselela incwadi yakho yomsebenzisi malunga nemisebenzi eqhelekileyo yomsebenzisi okanye ukuhamba komsebenzi kumntu ngamnye. Nika imiyalelo yenyathelo ngenyathelo kwaye uqaqambise nayiphi na imiqobo yendlela enokubakho okanye iingcebiso zokusombulula ingxaki ezithe ngqo kwiimfuno zabo. - Faka ingxelo yomsebenzisi:
Ingxelo yomsebenzisi ixabiseke kakhulu ekusulungekiseni nasekuphuculeni uyilo lwakho lomsebenzisi. Yenza uvavanyo lokusebenziseka okanye uqokelele ingxelo ngophando ukuvavanya ukuba incwadi yomsebenzisi ihlangabezana njani neemfuno zomntu ngamnye. Phinda wenze uhlengahlengiso olusekelwe kwingxelo efunyenweyo. - Uvavanyo kwaye Uphindaphinde:
Vavanya rhoqo kwaye uphindaphinde uyilo lwakho lomsebenzisi olusekwe kwingxelo yomsebenzisi kunye nokuphuhla kweemfuno zabasebenzisi. Qhubeka ucokisa kwaye uphucule incwadi yomsebenzisi ukuqinisekisa ukuba ihlala ifanelekile kwaye iluncedo ekuhambeni kwexesha. - Umxholo ekujoliswe kuwo:
Abantu bomsebenzisi bakunceda ukuba uqonde iimfuno ezithile, izinto ozikhethayo, kunye namanqanaba ezakhono zamaqela ahlukeneyo abasebenzisi. Ngokulungelelanisa umxholo wakho wencwadana yomsebenzisi ukujongana neemfuno ezizodwa zomntu ngamnye, unokuqinisekisa ukuba ulwazi olunikiweyo lufanelekile, luluncedo, kwaye luyahambelana nabaphulaphuli ekujoliswe kubo.
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- Ulwimi nethoni: Abantu abangabasebenzisi banokukhokela ukhetho lolwimi kunye nethoni esetyenziswe kwincwadi yomsebenzisi. UmzekeloampLe, ukuba i-personas yakho ibandakanya iingcali zobugcisa, ungasebenzisa isigama esithe ngqo kwishishini. Kwelinye icala, ukuba i-personas yakho ingabasebenzisi abangengobuchwephesha, ungafuna ukusebenzisa ulwimi olulula kwaye uphephe ijargon.
- Uyilo olubonakalayo: Abantu bomsebenzisi banokwazisa izinto zoyilo olubonakalayo lwencwadana yomsebenzisi. Qwalasela ukhetho lobuhle, imikhwa yokufunda, kunye nezimbo zokubonwayo ezikhethwa ngumntu ngamnye. Oku kuquka imiba efana nokhetho lwefonti, izikimu zemibala, uyilo, kunye nobuhle boyilo ngokubanzi, okwenza incwadi yesikhokelo ibe nomtsalane ngakumbi kwaye ibandakanye iqela elithile labasebenzisi.
- Uluhlu lwemigangatho yolwazi: Abantu bomsebenzisi banceda ukubeka phambili ulwazi kwincwadana yomsebenzisi ngokusekelwe kwiimfuno kunye neenjongo zeqela ngalinye. Chonga imisebenzi ephambili okanye iimpawu ezibaluleke kakhulu kumntu ngamnye kwaye uzibonise ngokucacileyo kwincwadana. Oku kuqinisekisa ukuba abasebenzisi banokufumana lula ulwazi abaludingayo kwaye baxhasa iimeko zabo zokusetyenziswa.
- Examples kunye neemeko:
Abantu bomsebenzisi bakuvumela ukuba wenze i-ex efanelekileyoamples kunye neemeko kwincwadana yomsebenzisi ehambelana neqela ngalinye lomsebenzisi ekujoliswe kulo. Ngokubonelela ngemizekeliso ethile okanye isifundo, unceda abasebenzisi baqonde indlela yokusebenzisa imiyalelo okanye iikhonsepthi kwiimeko zelizwe lokwenyani ezihambelana neemfuno zabo. - Iifomati ezilungele umsebenzisi:
Abantu abangabasebenzisi banokukhokela izigqibo kwifomathi yencwadana yomsebenzisi. Kubantu abakhetha imathiriyeli eprintiweyo, cinga ngokubonelela ngoguqulelo oluprintwayo lwePDF. Kubantu abakhetha ukufikelela kwidijithali, qinisekisa ukuba le ncwadana yemigaqo ifumaneka ngefomathi efikeleleka lula nenokuphendwa kwi-intanethi. Oku kuqinisekisa ukuba abasebenzisi banokufikelela kwimanyuwali kwifomathi elungele ukukhetha kwabo. - Uvavanyo lokusebenziseka:
Abantu abasebenzisayo banokusetyenziswa njengesakhelo sokuqhuba uvavanyo lokusebenziseka kwencwadana yomsebenzisi. Ngokukhetha abasebenzisi abamele kwiqela ngalinye lomntu, unokuvavanya ukusebenza kwencwadana ekuhlangabezaneni neemfuno zabo ezithile. Le ngxelo inceda ukucokisa le ncwadana ngakumbi kwaye iqinisekisa ukuba ihambelana nokulindelwe ngabasebenzisi ekujoliswe kubo.
INDLELA ASEBENZA NGAYO UMNTU WOMSEBENZI
- UPhando kunye nokuqokelelwa kweenkcukacha:
Abantu abasebenzisayo baphuhliswa ngokudityaniswa kweendlela zophando ezisemgangathweni kunye nobungakanani. Oku kunokubandakanya ukuqhuba phakathiviews, kunye nophando, kunye nokuhlalutya idatha yomsebenzisi ukuqokelela ukuqonda malunga nabaphulaphuli ekujoliswe kubo. Injongo kukuchonga iipatheni eziqhelekileyo, ukuziphatha, kunye neempawu phakathi kwesiseko somsebenzisi. - Indalo yomntu:
Nje ukuba uphando lugqityiwe, inyathelo elilandelayo kukudala i-persona yomsebenzisi. Umsebenzisi udla ngokumelwa ngumlinganiswa ongeyonyani onegama, ubudala, imvelaphi, kunye nolunye ulwazi olufanelekileyo lwedemografi. I-persona kufuneka isekelwe kwidatha yokwenyani kunye nokuqonda okuqokelelwe kuphando. Kubalulekile ukwenza abantu abaninzi ukugubungela amacandelo ahlukeneyo abaphulaphuli ekujoliswe kubo. - Umntu Profiles:
Abantu bomsebenzisi bachazwa ngokweenkcukacha nge-persona profiles. Ezi profiles ziquka ulwazi olunje ngeenjongo zomntu, inkuthazo, iimfuno, ukuphazamiseka, ukhetho kunye nokuziphatha. Iprofiles inokuquka iinkcukacha ezongezelelweyo ezifana nezinto zokuzonwabisa, izinto esinomdla kuzo, kunye nemvelaphi yobuqu ukwenza ubuntu kunye nokubenza banxulumane. - Uvelwano kunye nokuqonda:
Abasebenzisi bomntu banceda amaqela ukuba aphuhlise ukuqonda okunzulu ngabaphulaphuli abajolise kubo. Ngokuba ne-personas, amalungu eqela anovelwano nabasebenzisi kwaye afumane ukuqonda kwiimfuno zabo kunye namanqaku entlungu. Oku kuqonda kwenza amaqela enze izigqibo ezijoliswe kumsebenzisi kuyo yonke inkqubo yophuhliso lwemveliso. - Ukwenziwa kwezigqibo kunye neQhinga:
Abantu babasebenzisi basebenza njengendawo yesalathiso xa besenza izigqibo ezinxulumene noyilo lwemveliso, iimpawu, iindlela zokuthengisa, kunye nenkxaso yabathengi. Amaqela anokubuza imibuzo efana no "Ingaba u-Persona X angasabela njani kweli nqaku?" okanye “Leliphi ijelo lonxibelelwano anokulikhetha uPersona Y?” Abantu babasebenzisi banikezela ngesikhokelo kwaye bancede amaqela abeke phambili iinzame zawo ngokusekwe kwiimfuno kunye nokukhethwa kwabaphulaphuli ekujoliswe kubo. - Uyilo lwamava oMsebenzisi:
Abantu babasebenzisi badlala indima ebalulekileyo kumava omsebenzisi (UX) uyilo. Banceda amaqela ukuba enze ujongano olucacileyo nolusebenziseka lula ngokuthathela ingqalelo iimfuno ezithile kunye nolindelo lomntu ngamnye. Umsebenzisi wazisa izigqibo ezinxulumene nolwakhiwo lolwazi, uyilo lokusebenzisana, uyilo olubonwayo, kunye nesicwangciso somxholo, okukhokelela kumava asebenzayo kunye nokuzibandakanya kwabasebenzisi. - Ukuphindaphinda kunye noQinisekiso:
Abantu abasebenzisayo abamiselwanga ematyeni. Kufuneka rhoqo reviewyalungiswa, yahlaziywa, kwaye yaqinisekiswa ngokusekwe kuphando olutsha kunye nengxelo. Njengoko imveliso iguquka kwaye abaphulaphuli ekujoliswe kubo bayatshintsha, abantu bomsebenzisi banokufuna ukucokiswa ukuze bamele ngokuchanekileyo iimpawu zangoku zabasebenzisi kunye nokuziphatha.