Tsis yog txhua lub xov tooj siv tau nrog Shared Call Appearance. Txhua hom xov tooj uas tsis muaj kev txhawb nqa tag nrho (xws li Cisco 7940/7960 series lossis Grandstream xov tooj) yuav tsis ua haujlwm. Qhov no yog qhov teeb meem nyuaj rau kev daws teeb meem ntawm koj tus kheej, peb xav kom koj hu rau ib tus tswv cuab ntawm Pab Pawg Pab Txhawb Nextiva los ntawm kev sib tham, email, los yog xa daim pib. Thaum xa koj daim pib, thov suav nrog tus tsim thiab qauv ntawm lub xov tooj.
Los daws teeb meem One-Way Audio Issues:
Ib-txoj kev lossis tsis-txoj kev suab feem ntau yuav tshwm sim los ntawm ob NAT or SIB ALG ntawm koj lub network ntiag tug.
Manually configured xov tooj yuav muaj qhov chaw nres nkoj hloov nyob rau hauv lub Chaw ntawv qhia zaub mov ntawm lub xov tooj kom bypass tau SIP ALG. Auto-configured xov tooj yuav tsum muaj qhov chaw nres nkoj hloov nyob rau hauv lub configuration file nyob rau tom qab kawg los ntawm Nextiva Support Technician.
Txhawm rau hla SIP ALG ntawm koj daim ntawv thov mobile lossis khoos phis tawj (xws li 3CX lossis Bria), thawj zaug rub tawm Chaw zaub mov.
- Hauv qab Account tab, input ib: 5062 thaum kawg ntawm tus sau. Example: prod.voipdnsservers.com: 5062
Txuag cov kev hloov pauv hauv qab los ntawm nias OK.
Txhawm rau daws qhov poob hu:
Kev hu xov tooj poob thaum siv Kev Sib Tham Sib Tham feem ntau yog ua nrog cov txheej txheem siv. Los ntawm lub neej ntawd, UDP raws tu qauv siv rau Nextiva VoIP kev sib txuas. Rau Kev Sib Tham Sib Tham ua haujlwm yam tsis muaj teeb meem, TCP raws tu qauv yuav tsum tau siv.
- Sib koom hu Appearance tsuas yog ua haujlwm zoo thaum lub xov tooj siv TCP raws tu qauv. Rau cov xov tooj uas nws pib muab, cov txheej txheem no yuav tsum tau hloov pauv hauv kev teeb tsa file nyob rau tom qab kawg los ntawm tus neeg sawv cev txhawb nqa Nextiva.
- Hauv koj lub computer lossis mobile thov, qhov no tuaj yeem hloov pauv hauv qhov Chaw zaub mov. Xaiv tus Kev thauj mus los kev xaiv ntawm koj lub computer softphone lossis mobile thov. Hauv cov ntawv qhia zaub mov, xaiv TCP thiab nias OK.
Cov Sib Koom Kev Pom Zoo feature yog siv los teeb liab ntau yam khoom siv ntawm ib lub xov tooj inbound hu. A Hu rau Pawg yog siv los hu rau ntau tus neeg siv ntawm ib lub xov tooj inbound. Thaum cov neeg siv hauv a Hu rau Pawg muaj Qhia hu xovtooj tuaj teeb tsa rau lwm yam khoom siv, qhov no tuaj yeem ua rau muaj teeb meem kev lag luam los ntawm kev xa ib qho kev hu mus rau ib lub cuab yeej ntau zaus.
Txhawm rau kho qhov teeb meem no, ib qho ntawm ob yam yuav tsum tau ua.
- Hloov txoj cai hu rau Distribution Policy ntawm Pab Pawg Hu (Saib hauv qab)
- Tshem tawm Cov Kev Sib Tham Sib Tham (Nyem qhov no)
Hloov Txoj Cai Sib Txuas Hu Xov Tooj ntawm Pawg Hu rau lwm yam uas tsis yog Simultanoue Ring:
Los ntawm Nextiva Voice Admin Dashboard, yuj koj tus cursor hla Advanced Routing thiab xaiv Hu rau Pawg.
Xaiv qhov chaw hu rau pab pawg los ntawm txhaj rau lub xub-down thiab nyem qhov chaw.
Hover koj tus cursor hla lub npe ntawm Pawg Hu koj xav hloov kho thiab xaiv tus cwj mem icon.
Xyuas cov Hu Txoj Cai Faib thiab txheeb xyuas tias nws tau teeb tsa kom raug.
- Xyuas kom tseeb tias cov Ib txhij xov tooj cua khawm TSIS xaiv thiab xaiv Tsis tu ncua, Lub voj voog, Hnav khaub ncaws, los yog Weighted Hu Distribution.
- Tsis tu ncua, voj voog, Uniform, thiab Weighted Call Distribution yuav ua rau cov xov tooj hu tuaj rau lub xov tooj sib txawv raws li koj lub tuam txhab xav tau (Saib Yuav Ua Li Cas Kauj Ruam ntawm no).
Hauv Muaj Cov Neeg Siv ntu, txheeb xyuas qhov kev txiav txim ntawm cov neeg siv raug. Txhawm rau txav tus neeg siv, nyem thiab tuav tus neeg siv, thiab txav tus neeg siv mus rau qhov chaw xaj kom raug.
Nyem Txuag siv cov kev hloov pauv.
Qhov chaw thiab tau txais ib qho kev xeem hu kom paub meej tias Kev Sib Tham Sib Tham tau ua haujlwm raws li qhov xav tau.
Txhawm rau daws qhov "Account Failed to Enable" Cov Lus Qhia yuam kev:
Cov lus "Account failed to enable" feem ntau txhais tau hais tias cov ntaub ntawv pov thawj nkag rau hauv lub xov tooj tsis raug. Qhov no tuaj yeem tshwm sim thaum cov ntaub ntawv pov thawj hauv tus account rau thawj lub xov tooj tau rov tsim dua thiab cov ntaub ntawv tshiab tsis tau nkag mus rau hauv lub cuab yeej.
Los ntawm Nextiva Voice Admin Dashboard, yuj koj tus cursor hla Cov neeg siv thiab xaiv Tswj Cov Neeg Siv.
Hover koj tus cursor hla tus neeg siv uas koj xav hloov kho Kev Hu Xov Tooj Sib Tham Cov Lus Qhia kom paub tseeb rau, thiab nyem rau ntawm cwj mem icon kho.
Scroll cia thiab xaiv qhov Ntaus ntawv ntu kom nthuav dav.
Nyem qhov Hloov Password checkbox, ces nias lub ntsuab Tsim nyees khawm hauv qab Lub Npe Pov Thawj thiab Hloov Password teb.
Sau cov ntsiab lus ntawm kev lees paub, raws li lawv yuav xav tau yav tom ntej.
Nyem qhov ntsuab Txuag khawm.
Reboot lub cuab yeej los ntawm kev tshem tawm lub hwj chim rau 10 vib nas this, tom qab ntawd ntsaws lub cuab yeej rov qab rau hauv.
Lub cuab yeej yuav rov qab los hauv online thiab tuaj yeem rov pib dua dua rau nruab cov ntsiab lus teeb tsa tshiab.
Qhov chaw thiab tau txais ib qho kev xeem hu kom paub meej tias Kev Sib Tham Sib Tham tau ua haujlwm raws li qhov xav tau.
