CISCO 14 Unity Networking Connection User Guide

Ib Inbox

• Hais txog Ib Inbox, ntawm nplooj 1
• Unified Messaging Services thiab Unified Messaging Accounts, nyob rau nplooj 2
• Associating Exchange/Office 365 Email chaw nyob nrog cov neeg siv, ntawm nplooj 3
• Deploying Single Inbox, ntawm nplooj 4
• Ib qho Inbox cuam tshuam rau Scalability, ntawm nplooj 4
• Network Considerations for Single Inbox, ntawm nplooj 5
•  Microsoft Exchange Considerations for Single Inbox, ntawm nplooj 8
• Google Workspace Considerations for Single Inbox, ntawm nplooj 11
• Active Directory Considerations for Single Inbox, ntawm nplooj 11
• Siv Kev Ruaj Ntseg Sib Tham nrog Ib Inbox, ntawm nplooj 13
• Client Access to Voice Messages in Exchange Mailboxes, ntawm nplooj 13
• Client Access to Voice Messages for Google Workspace, nyob rau nplooj 16
• Cisco Voicemail rau Gmail, ntawm nplooj 16

Hais txog Ib Inbox

Ib qho Inbox, ib qho ntawm cov kev sib koom ua ke hauv kev sib txuas lus sib koom ua ke, synchronizes suab lus hauv Unity Connection thiab mailboxes ntawm cov neeg xa ntawv txhawb nqa Cov hauv qab no yog cov mailservers txhawb nqa uas koj tuaj yeem koom ua ke Kev Sib Txuas Sib Koom kom pab txhawb kev sib koom ua ke:

• Microsoft Exchange Servers
• Microsoft Office 365
• Gmail Server

Thaum tus neeg siv tau qhib rau ib lub inbox, tag nrho cov kev sib txuas lus sib txuas lus lub suab xa mus rau tus neeg siv, suav nrog cov xa los ntawm Cisco Unity Connection ViewXa ntawv rau Microsoft Outlook, yog thawj zaug khaws cia hauv Kev Sib Txuas Sib Txuas thiab tau rov ua dua tam sim ntawd rau tus neeg siv khoom sib txuas sib txuas / O365 mailbox.

Unity Connection 14 thiab tom qab ntawd muab txoj hauv kev tshiab rau cov neeg siv nkag mus rau lub suab lus ntawm lawv Gmail
tus account. Rau qhov no, koj yuav tsum teeb tsa kev sib txuas lus nrog Google Workspace los synchronize lub suab lus ntawm Unity Connection thiab Gmail server.

Yog tias koj tau teeb tsa ib qho Inbox nrog Google Workspace, tag nrho cov kev sib txuas lus sib txuas lus lub suab uas xa mus rau tus neeg siv, yog thawj zaug khaws cia hauv Unity Connection thiab ces synchronized rau tus neeg siv Gmail account.

Rau cov lus piav qhia ntxaws thiab teeb tsa ntawm Ib Inbox, saib "Configuring Unified Messaging" tshooj nyob rau hauv Unified Messaging Guide for Cisco Unity Connection, Release 14, muaj nyob rau ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14ccumgx.html.

Rau Kev Sib Koom Sib Koom Tes uas yuav tsum tau ua rau Ib Lub Inbox, saib "Kev Sib Koom Tes Sib Tham: Synchronizing Unity Connection thiab Exchange Mailboxes (Single Inbox)" ntu ntawm Qhov Kev Xav Tau rau Cisco Unity Connection Release 14, muaj nyob rau ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.html.

Lub synchronization ntawm lub suab lus nyob rau hauv Unity Connection thiab mail servers (ib leeg inbox) txhawb ob qho tib si IPv4 thiab IPv6 chaw nyob. Txawm li cas los xij, IPv6 chaw nyob ua haujlwm tsuas yog thaum Unity Connection platform tau teeb tsa hauv dual (IPv4 / IPv6) hom.

Unified Messaging Services thiab Unified Messaging Accounts

Thaum koj teeb tsa kev xa xov sib koom ua ke, suav nrog ib qho inbox, koj ntxiv ib lossis ntau qhov kev pabcuam sib koom ua ke ntawm txhua tus neeg siv kev sib koom ua ke. Txhua qhov kev pabcuam xa xov sib koom ua ke qhia meej:

• Qhov twg txhawb nqa mail servers koj xav nkag mus
• Qhov kev sib koom ua ke kev xa xov uas koj xav kom pab tau

Nrog Txauv / Chaw Haujlwm 365 Servers

Thaum koj ntxiv cov kev pabcuam sib koom ua ke nrog Exchnage/Office 365, xav txog cov hauv qab no:

• Kev teeb tsa rau cov kev pabcuam xa xov sib koom ua ke tso cai rau koj los teeb tsa Kev Sib Txuas Kev Sib Tham los sib txuas lus nrog ib tus neeg siv khoom sib pauv tshwj xeeb, lossis teeb tsa Kev Sib Txuas Sib Koom los tshawb nrhiav Exchange servers. Yog tias koj muaj ntau tshaj li ob peb lub Exchange servers, koj yuav tsum siv qhov kev xaiv los tshawb nrhiav Exchange servers. Yog tias koj teeb tsa Unity Connection los sib txuas lus nrog cov kev hloov pauv tshwj xeeb, koj yuav tsum ua cov hauv qab no:
  • Ntxiv lwm qhov kev pabcuam xa ntawv sib koom ua ke thaum twg koj ntxiv lwm tus Exchange server.
  • Hloov Unity Connection cov neeg siv kev teeb tsa thaum twg koj tsiv lub thawv xa ntawv los ntawm ib tus neeg rau zaub mov pauv mus rau lwm qhov.
• Tsis muaj kev txwv nyuaj ntawm cov kev pabcuam sib koom ua ke uas koj tuaj yeem tsim tau, tab sis kev saib xyuas yuav siv sijhawm ntev thaum koj tsim ntau tshaj li ob peb lub kaum os.
• Txhawm rau ua kom muaj kev sib koom ua ke kev sib txuas lus rau cov neeg siv kev sib koom ua ke, koj ntxiv ib lossis ntau qhov kev sib txuas lus sib koom ua ke rau txhua tus neeg siv. Rau txhua tus lej xa xov sib koom ua ke, koj qhia qhov kev pabcuam xa xov sib koom ua ke, uas txiav txim siab qhov kev sib txuas lus twg uas tus neeg siv tuaj yeem siv.
• Yog tias koj tsis xav kom txhua tus neeg siv nkag mus rau txhua qhov kev sib txuas lus sib koom ua ke, koj tuaj yeem tsim ntau cov kev pabcuam sib koom ua ke uas ua kom muaj cov yam ntxwv sib txawv lossis sib txawv ua ke ntawm cov yam ntxwv. Rau
  example, koj tuaj yeem teeb tsa ib qho kev pabcuam sib koom ua ke uas tso cai rau cov ntawv hais lus (TTS), lwm qhov
  uas tso cai rau nkag mus rau Exchange daim ntawv qhia hnub thiab cov neeg sib cuag, thiab ib feem peb uas ua rau tib lub inbox. Nrog rau qhov kev tsim no, yog tias koj xav kom tus neeg siv nkag mus rau tag nrho peb cov yam ntxwv, koj yuav tsim peb tus lej xa ntawv sib koom ua ke rau tus neeg siv, ib qho rau txhua qhov ntawm peb qhov kev pabcuam sib koom ua ke.

Koj tsis tuaj yeem tsim ob qho kev sib txuas lus sib koom ua ke uas ua rau tib lub luag haujlwm rau tib tus neeg siv.For example, xav tias koj ntxiv ob qhov kev pabcuam xa ntawv sib koom ua ke:

• Ib qho ua rau TTS thiab nkag mus rau Exchange daim ntawv qhia hnub thiab kev sib cuag.
• Lwm qhov enables TTS thiab ib lub inbox.

Yog tias koj tsim ob qho kev sib koom ua ke xa nyiaj rau tus neeg siv nrog lub hom phiaj ntawm kev muab cov neeg siv nkag mus rau tag nrho peb cov nta, koj yuav tsum lov tes taw TTS hauv ib qho ntawm cov kev sib txuas lus sib koom.

Nrog Google Workspace lossis Gmail Server

Thaum koj ntxiv cov kev pabcuam sib koom ua ke nrog Google Workspace, xav txog cov hauv qab no:

• Unified MessagingService nqis tso cai rau cov thawj coj los teeb tsa Kev Sib Txuas Sib Tham tom qab sib txuas lus nrog Gmail Server.
• Tsis muaj kev txwv nyuaj ntawm cov kev pabcuam sib koom ua ke uas koj tuaj yeem tsim tau, tab sis kev saib xyuas yuav siv sijhawm ntev thaum koj tsim ntau tshaj li ob peb lub kaum os.
• Txhawm rau ua kom muaj kev sib koom ua ke kev sib txuas lus rau cov neeg siv kev sib koom ua ke, koj ntxiv ib lossis ntau qhov kev sib txuas lus sib koom ua ke rau txhua tus neeg siv. Rau txhua tus lej xa xov sib koom ua ke, koj qhia qhov kev pabcuam xa xov sib koom ua ke, uas txiav txim siab qhov kev sib txuas lus twg uas tus neeg siv tuaj yeem siv.

Nco tseg

Rau Google Workspace, 1400 kev xa xov sib koom ua ke tau txais kev txhawb nqa nrog kev pabcuam sib koom ua ke.

• Yog tias koj tsis xav kom txhua tus neeg siv nkag mus rau txhua qhov kev sib txuas lus sib koom ua ke, koj tuaj yeem tsim ntau cov kev pabcuam sib koom ua ke uas ua kom muaj cov yam ntxwv sib txawv lossis sib txawv ua ke ntawm cov yam ntxwv.

Koj tsis tuaj yeem tsim ob tus lej xa xov sib koom ua ke uas ua rau tib lub luag haujlwm rau tib tus neeg siv.

Koom Tes Sib Pauv / Chaw Haujlwm 365 Email Chaw Nyob nrog cov neeg siv

Unity Connection qhia seb leej twg yog tus xa thiab tus neeg tau txais kev pab rau Unity Connection lub suab lus uas yog
xa siv View Xa ntawv rau Outlook ua cov hauv qab no:

• Thaum koj nruab Cisco Unity Connection ViewXa ntawv rau Microsoft Outlook version 11.5 lossis tom qab ntawd, koj
  qhia meej txog Unity Connection server uas tus neeg siv lub Unity Connection mailbox khaws cia. View Xa ntawv rau Outlook ib txwm xa cov suab lus tshiab, xa mus, thiab teb rau tus neeg rau zaub mov Unity Connection ntawd.
• Thaum koj teeb tsa ib lub inbox rau tus neeg siv, koj qhia meej:
  • Tus neeg siv pauv email chaw nyob. Qhov no yog li cas Unity Connection paub qhov twg Exchange/Office 365 mailbox los synchronize nrog. Koj tuaj yeem xaiv kom muaj kev sib koom ua ke tuaj yeem tsim qhov chaw nyob SMTP npe rau tus neeg siv uas siv Chaw Nyob Email Chaw Nyob hauv Unity Connection Administration.
  • Ib qho chaw nyob SMTP npe rau tus neeg siv, uas feem ntau yog tus neeg siv khoom pauv email chaw nyob. Thaum tus neeg siv xa ib lub suab lus siv ViewXa ntawv rau Outlook, Los ntawm qhov chaw nyob yog tus xa ntawv pauv email chaw nyob, thiab qhov chaw nyob yog tus neeg txais kev pauv email chaw nyob. Unity Connection siv SMTP proxy chaw nyob los koom nrog qhov chaw nyob nrog Unity Connection tus neeg siv uas tau xa cov lus thiab mus rau qhov chaw nyob nrog tus neeg siv kev sib koom ua ke uas yog tus neeg tau txais.

Kev sib koom ua ke kev sib koom ua ke nrog Active Directory tuaj yeem yooj yim populating Unity Connection cov neeg siv cov ntaub ntawv nrog Txauv email chaw nyob. Yog xav paub ntxiv, mus saib Active Directory Considerations for Single Inbox, ntawm nplooj 11.

Deploying Single Inbox

Yuav ua li cas koj xa ib lub inbox nyob ntawm qhov kev sib txuas ntawm Unity Configuration. Saib cov seem uas siv tau:

Deploying Single Inbox rau Ib Lub Koom Haum Kev Sib Txuas Sib Txuas

Hauv kev xa tawm uas suav nrog ib qho kev sib koom ua ke server, tus neeg rau zaub mov txuas nrog ib lossis ob peb lub xa ntawv xa ntawv.
Rau example, koj tuaj yeem teeb tsa Unity Connection server kom nkag mus rau lub thawv xa ntawv ntawm Exchange 2016 thiab Exchange Server 2019 server.

Deploying Single Inbox rau kev sib koom ua ke sib koom ua ke

Koj siv lub Unity Connection pawg ntau tib yam li koj xa mus rau Unity Connection server.

Configuration data isreplicated nruab nrab ntawm ob lub servers hauv pawg, yog li koj tuaj yeem hloov qhov teeb tsa ntawm ob lub server.

Rau Exchange/Office 365, Unity Connection Mailbox Sync kev pabcuam, uas yuav tsum muaj rau ib lub inbox ua haujlwm, tsuas yog khiav ntawm lub server nquag thiab suav tias yog qhov kev pabcuam tseem ceeb. Yog tias koj tso tseg qhov kev pabcuam no, tus neeg rau zaub mov nquag ua haujlwm tsis dhau mus rau lwm tus neeg rau zaub mov, thiab Unity Connection Mailbox Sync kev pabcuam pib khiav ntawm tus thawj tswj hwm tshiab.

Rau Google Workspace, Unity Connection Google Workspace Sync kev pabcuam yog xav tau rau ib lub inbox ua haujlwm. Nws tsuas yog khiav ntawm lub active server thiab suav hais tias yog ib qho kev pabcuam tseem ceeb. Yog tias koj tso tseg qhov kev pabcuam no, tus neeg rau zaub mov nquag ua haujlwm tsis dhau mus rau lwm tus neeg rau zaub mov, thiab kev sib koom ua ke Google Workspace Sync kev pabcuam pib khiav ntawm tus thawj tswj hwm tshiab.

Yog tias muaj kev txwv IP ntawm lub network, xws li firewall, xav txog kev sib txuas ntawm ob qho tib si Unity Connection servers rau cov xa ntawv txhawb nqa.

Deploying Single Inbox rau kev sib koom ua ke Intrasite Network

Unified messaging cov kev pab cuam tsis yog replicated ntawm Unity Connection servers nyob rau hauv ib tug intrastate network, yog li ntawd lawv yuav tsum tau configured cais ntawm txhua tus neeg rau zaub mov hauv lub network.

Ib qho Inbox cuam tshuam rau Scalability

Ib qho Inbox tsis cuam tshuam rau tus lej ntawm cov neeg siv nyiaj uas tuaj yeem nyob hauv tsev ntawm Unity Connection server.

Tso cai Kev Sib Txuas Sib Txuas lossis Txauv cov thawv ntawv loj dua 2 GB tuaj yeem cuam tshuam kev sib koom ua ke thiab kev sib pauv kev ua haujlwm.

Network Considerations for Single Inbox

Firewalls

Yog tias Unity Connection server raug cais los ntawm firewall los ntawm Exchange servers, koj yuav tsum qhib cov chaw nres nkoj siv hauv firewall. Yog tias muaj kev sib koom ua ke kev sib koom ua ke, koj yuav tsum qhib tib qhov chaw nres nkoj hauv qhov hluav taws xob rau ob qho tib si Unity Connection servers.Yog xav paub ntxiv, mus saib "IP Kev Sib Txuas Lus Yuav Tsum Tau Los ntawm Cisco Unit Connection" tshooj ntawm Phau Ntawv Qhia Kev Ruaj Ntseg rau Cisco Kev Sib Koom Sib Koom Tes, Tso Tawm 14 ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/security/guide/b_14cucsecx.html

Bandwidth

Rau kev xav tau bandwidthforsingle inbox, saib "Unified Messaging Requirements: Synchronizing Unity Connection and Exchange Mailboxes" section of System Requirements for Cisco Unity Connection, Tso Tawm
14v ib https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.hm

Latency

Latency yog sib txuas nrog cov xov tooj sib txuas (tseem hu ua synchronization threads lossis threads) uas Unity Connection siv los synchronize Unity Connection thiab Exchange mailboxes. Nyob rau hauv ib puag ncig qis-latency, yuav tsum muaj kev sib txuas tsawg dua; conversely, nyob rau hauv ib tug high-latency ib puag ncig, ntau kev sib txuas yuav tsum tau ua raws li cov xov tooj ntawm kev khiav hauj lwm uas yuav tsum tau synchronized rau Exchange.

Yog tias koj tsis muaj kev sib txuas txaus, cov neeg siv tau ntsib qeeb hauv synchronizing cov lus thiab hauv synchronizing cov lus hloov pauv ntawm Kev Sib Txuas Sib Txuas thiab Txauv (rau example, tig cov lus ceeb toom tos tawm thaum lub suab lus kawg tau hnov). Txawm li cas los xij, kev teeb tsa kev sib txuas ntau dua tsis tas yuav zoo dua. Nyob rau hauv ib puag ncig qis-latency, tsis khoom Unity Connection server nrog ntau qhov kev sib txuas rau Txauv yuav ua rau kom cov processor load ntawm Exchange server.

Nco tseg

Rau cov neeg siv kev paub zoo dua, kev ncig mus ncig latency ntawm Unity Connection thiab Office 365 server yuav tsum tsis txhob
yuav ntau tshaj 250 ms.

Saib cov ntu hauv qab no rau kev suav cov lej txuas uas xav tau:

Xam tus naj npawb ntawm kev sib txuas rau ib qho kev sib koom ua ke Server

Yog tias koj muaj ib lub Unity Connection server nrog 2,000 lossis tsawg dua cov neeg siv, thiab yog tias kev ncig mus ncig latency ntawm Unity Connection thiab Exchange servers yog 80 milliseconds lossis tsawg dua, tsis txhob hloov cov kev sib txuas tshwj tsis yog tias koj ntsib synchronization qeeb. Lub neej ntawd teeb tsa ntawm plaub kev sib txuas yog txaus nyob rau hauv feem ntau ib puag ncig los xyuas kom meej zoo ib leeg-inbox synchronization kev ua tau zoo.

Yog tias koj muaj ib lub koom haum kev sib txuas nrog ntau dua 2,000 cov neeg siv lossis ntau dua 80 milliseconds ntawm kev mus ncig latency, siv cov qauv no los xam cov lej ntawm kev sib txuas:

Tus naj npawb ntawm cov kev sib txuas = (Number of Unity Connection single-inbox users * (latency in milliseconds + 15)) / 50,000

Yog tias koj muaj ntau tshaj ib lub thawv xa ntawv hloov pauv, tus naj npawb ntawm Unity Connection ib leeg-inbox cov neeg siv yog cov neeg siv ntau tshaj plaws ntawm ib tus neeg siv inbox uas raug xa mus rau ib lub mailbox server. Rau example, xav tias koj lub Unity Connection server muaj 4,000 tus neeg siv thiab lawv yog cov neeg siv inbox txhua tus. Koj muaj peb lub thawv xa ntawv hloov pauv, nrog 2,000 cov neeg siv ntawm ib lub mailbox server thiab 1,000 cov neeg siv ntawm txhua qhov ntawm ob lub mailbox servers. Rau qhov kev suav no, tus naj npawb ntawm Unity Connection ib leeg-inbox cov neeg siv yog 2,000.

Nco tseg Qhov siab tshaj plaws ntawm kev sib txuas yog 64. Tsis txhob txo cov kev sib txuas kom tsawg dua plaub.

Rau example, yog tias koj lub Unity Connection server muaj 2,000 cov neeg siv thiab 10 milliseconds ntawm latency, thiab tag nrho cov mailboxes yog nyob rau ntawm ib tug Exchange server, koj yuav tsis hloov tus naj npawb ntawm kev sib txuas:

Tus naj npawb ntawm kev sib txuas = (2,000 * (10 + 15)) / 50,000 = 50,000 / 50,000 = 1 kev sib txuas (tsis muaj qhov hloov pauv mus rau tus nqi pib ntawm plaub qhov sib txuas)

Yog tias koj lub Unity Connection server muaj 2,000 Office 365 ib leeg-inbox cov neeg siv thiab 185 milliseconds ntawm latency, koj yuav tsum nce cov kev sib txuas mus rau 8:

Tus lej sib txuas = (2,000 * (185 + 15)) / 50,000 = 400,000 / 50,000 = 8 kev sib txuas

Nco tseg

Cov qauv no yog ua raws li kev xav tau ntawm cov neeg siv kev ua haujlwm, thiab hais txog kev sib koom ua ke thiab kev sib pauv lossis Office 365 kev ua tau zoo, tab sis cov kev xav yuav tsis muaj tseeb hauv txhua qhov chaw. Rau example, yog tias koj tab tom ntsib ib leeg-inbox synchronization qeeb tom qab teeb tsa tus naj npawb ntawm kev sib txuas rau tus nqi suav, thiab yog tias Exchange servers muaj CPU, koj tuaj yeem xav nce tus naj npawb ntawm cov kev sib txuas dhau ntawm tus nqi suav.

Xam cov naj npawb ntawm kev sib txuas rau kev sib koom ua ke sib koom ua ke

Yog tias ob qho tib si Unity Connection servers hauv ib pawg nyob hauv tib qhov chaw, yog li lawv muaj tib lub latency thaum
synchronizing nrog Txauv lossis Chaw Ua Haujlwm 365, koj tuaj yeem suav cov lej sib txuas tib yam li koj ua rau ib qho kev sib koom ua ke server.

Yog hais tias ib tus neeg rau zaub mov hauv ib pawg yog koom nrog Exchange lossis Office 365 servers thiab lwm qhov yog nyob rau hauv qhov chaw deb:

• Nruab lub publisher server nyob rau hauv qhov chaw nrog lub Exchange los yog Office 365. Lub publisher server yuav tsum
  ib txwm yog thawj tus neeg rau zaub mov tshwj tsis yog lub server yog offline rau kev saib xyuas lossis tsis muaj rau qee qhov laj thawj.
• Xam cov naj npawb ntawm kev sib txuas rau cov neeg siv khoom tshaj tawm, txhais tau tias Unity Connection server nrog qis latency. Yog tias koj xam rau tus neeg rau zaub mov nrog latency siab dua, thaum lub sij hawm siv siab tshaj, synchronization yuav ua rau cov processor load ntawm Exchange lossis Office 365 mus rau qib tsis txaus ntseeg.

Thaum tus neeg rau zaub mov tej thaj chaw deb dhau los ua tus neeg rau zaub mov nquag, piv txwv liample, vim tias koj tab tom txhim kho Kev Sib Txuas Kev Sib Txuas, koj tuaj yeem ntsib teeb meem synchronization qeeb. Thaum koj xam tus naj npawb ntawm kev sib txuas rau Unity Connection server uas yog collocated nrog Txauv, koj tau optimizing rau lub server nrog qis latency.

Cov kev sib txuas no yuav tsis tuaj yeem ua raws li tus lej ntawm cov haujlwm uas yuav tsum tau synchronized rau Exchange lossis Office 365. Cov haujlwm saib xyuas uas yuav tsum tau ua kom cov neeg siv khoom.
neeg rau zaub mov yuav tsum tau ua thaum lub sij hawm tsis ua hauj lwm teev thiab koj yuav tsum txwv lub sij hawm uas tus neeg rau zaub mov yog lub active server.

Xam cov naj npawb ntawm kev sib txuas rau kev sib koom ua ke kev sib txuas Server Synchronizing nrog ib qho Exchange CAS Array

Kev sib koom ua ke feem ntau yuav xav tau ntau ntawm kev sib txuas nrog Exchange lossis Office 365 thaum
txuas nrog CAS array loj. Rau example, thaum Unity Connection server muaj 12,000 ib leeg-inbox cov neeg siv thiab latency yog 10 milliseconds, koj yuav nce tus naj npawb ntawm kev sib txuas mus rau rau:

Tus lej sib txuas = (12,000 * (10 + 15)) / 50,000 = 300,000 / 50,000 = 6 kev sib txuas

Yog tias koj qhov chaw pauv pauv suav nrog ob qho loj CAS array thiab ib lossis ntau qhov Txauv lossis Chaw Ua Haujlwm 365 servers uas tsis nyob hauv array, thiab yog tias tus lej suav ntawm kev sib txuas rau CAS array txawv ntawm tus lej ntawm kev sib txuas rau tus kheej Txauv lossis Chaw Haujlwm. 365 servers, tej zaum koj yuav xav txiav txim siab ntxiv Unity Connection servers uas tau mob siab rau kev sib cais sib cais lossis Office 365 servers.Setting tus naj npawb ntawm kev sib txuas mus rau tus nqi qis dua rau kev sib pauv hloov pauv lossis Office 365 server txhais tau tias synchronization qeeb rau CAS array, thaum. teeb tsa tus naj npawb ntawm kev sib txuas rau tus nqi siab dua rau CAS array txhais tau hais tias lub tshuab ua haujlwm siab dua ntawm kev sib pauv hloov pauv lossis Office 365 servers.

Nce tus naj npawb ntawm kev sib txuas

Yog tias koj muaj ntau dua 2000 cov neeg siv ntawm Unity Connection server lossis ntau dua 80 milliseconds ntawm latency, koj tuaj yeem nce tus naj npawb ntawm kev sib txuas los ntawm tus nqi pib ntawm plaub. Nco ntsoov cov hauv qab no:

• Qhov siab tshaj plaws ntawm kev sib txuas yog 64.
• Tsis txhob txo tus naj npawb ntawm kev sib txuas kom tsawg dua plaub.
• Tom qab koj hloov tus naj npawb ntawm kev sib txuas, koj yuav tsum rov pib dua Unity Connection MailboxSync kev pabcuam hauv Cisco Unity Connection Serviceability rau qhov kev hloov pauv kom muaj txiaj ntsig.
• Raws li kev sib koom ua ke tau ua kom zoo rau yav tom ntej, qhov zoo tshaj plaws ntawm kev sib txuas rau ib puag ncig tshwj xeeb yuav hloov pauv.
• Yog tias koj muaj ntau tshaj ib qho kev sib koom sib koom ua ke server synchronizing nrog tib lub Exchange server lossis CAS array, koj tuaj yeem ua kom cov processor thauj khoom ntawm Exchange CAS servers rau qib tsis txaus ntseeg.

Txhawm rau nce tus naj npawb ntawm kev sib txuas uas Unity Connection siv rau synchronizing nrog txhua tus neeg rau zaub mov txauv, khiav CLI cov lus txib hauv qab no (thaum lub koom haum sib koom sib koom ua ke, koj tuaj yeem khiav cov lus txib ntawm ob lub server): khiav cuc db query rotundity EXECUTE PROCEDURE cps_Configuration Modify Ntev (fullness = 'System. Messaging. Synchrony. Synchrony Thread Count Per MUS ervr', p Tus nqi =) qhov twg yog tus naj npawb ntawm kev sib txuas uas koj xav kom Kev Sib Txuas Sib Txuas siv. Txhawm rau txiav txim siab tam sim no tus naj npawb ntawm kev sib txuas uas Unity Connection tau teeb tsa los siv, khiav cov lus txib CLI hauv qab no: khiav cuc db lus nug rotundity xaiv lub npe tag nrho, tus nqi ntawm vw_configuration qhov twg lub npe puv = 'System. Kev xa xov. Mbx Sync. bx Synch Xov Count PerUM Server'

Load Balancing

Los ntawm lub neej ntawd, Unity Connection Mailbox Sync kev pabcuam siv plaub txoj xov (plaub HTTP lossis HTTPS kev sib txuas) rau txhua tus neeg rau zaub mov CAS lossis CAS array uas Kev Sib Txuas Sib Koom tau teeb tsa los ua ke nrog. Nco ntsoov cov hauv qab no:

• Cov xov raug rhuav tshem thiab rov tsim dua txhua 60 vib nas this.
• Txhua qhov kev thov yog los ntawm tib tus IP chaw nyob. Configure lub load balancer faib load los ntawm tib IP chaw nyob rau ntau lub servers hauv CAS array.
• Kev sib koom ua ke tsis muaj kev sib kho cov ncuav qab zib ntawm kev thov.
• Yog tias lub load balancer rau CAS array uas twb muaj lawm tsis tsim cov txiaj ntsig xav tau nrog cov load profile tias Unity Connection Mailbox Sync kev pabcuam muab tso rau ntawm nws, koj tuaj yeem teeb tsa lub CAS server lossis CAS array los tuav lub Unity Connection load

Nco tseg

Cisco Unity Connection tsis yog lub luag haujlwm rau kev daws teeb meem ntawm cov teeb meem load balancer vim nws yog lwm tus neeg sab nrauv software. Yog xav tau kev pab ntxiv, thov hu rau Load Balancer pab neeg txhawb nqa.

Microsoft Exchange Considerations for Single Inbox

Unified Messaging Services Account Accessing Exchange Mailboxes

Ib lub inbox thiab lwm yam kev sib txuas lus sib koom ua ke xav kom koj tsim ib tus account Active Directory (hu ua cov kev pabcuam xa xov sib koom ua ke thoob plaws hauv Unity Connection cov ntaub ntawv) thiab tso cai rau tus account cov cai tsim nyog rau Unity Connection los ua haujlwm sawv cev ntawm cov neeg siv. Tsis muaj cov ntaub ntawv pov thawj tus neeg siv khaws cia hauv Unity Connection database; Qhov no yog qhov hloov pauv los ntawm Kev Sib Txuas Sib Txuas 8.0, uas TTS nkag mus rau Txauv email thiab nkag mus rau Exchange daim ntawv qhia hnub thiab cov neeg xav tau kom koj nkag mus rau txhua tus neeg siv lub Active Directory alias thiab password.

Siv cov kev pabcuam xa xov sib koom ua ke kom nkag mus rau Exchange mailboxes yooj yim rau kev tswj hwm. Txawm li cas los xij, koj yuav tsum ruaj ntseg tus account kom tsis txhob muaj kev tso cai nkag mus rau Exchange mailboxes.

Cov haujlwm uas tus as-qhauj ua tau thiab cov kev tso cai uas tus account yuav tsum tau sau tseg hauv tshooj “Configuring Unified Messaging” tshooj nyob rau hauv Unified Messaging Guide for Cisco Unity Connection, Release 14, available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html.

Deploying Exchange Servers

Peb tau sim ib leeg-inbox nrog Txauv siv cov txheej txheem txauv kev xa tawm, uas tau sau meej meej ntawm Microsoft webqhov chaw. Yog tias koj tsis ua raws li Microsoft cov lus qhia xa mus rau Active Directory thiab Txauv, koj yuav tsum qhib ib lub inbox maj mam, rau cov pab pawg me ntawm cov neeg siv, thiab ua tib zoo saib xyuas Active Directory thiab Exchange kev ua tau zoo thaum koj ntxiv ntau tus neeg siv inbox.

Mailbox-Size Quotas thiab Message Aging

Los ntawm lub neej ntawd, thaum tus neeg siv tshem tawm lub suab lus hauv Unity Connection, cov lus raug xa mus rau Unity Connection deleted items folder thiab synchronized nrog Outlook Deleted Items folder. Thaum cov lus raug tshem tawm los ntawm Unity Connection deleted cov khoom nplaub tshev (tus neeg siv tuaj yeem ua qhov no manually, lossis koj tuaj yeem teeb tsa cov lus laus ua nws tau), nws tseem raug tshem tawm ntawm Outlook Deleted Items folder.

Yog tias koj tab tom ntxiv ib lub inbox feature rau ib qho system uas twb muaj lawm, thiab yog tias koj tau teeb tsa Kev Sib Txuas Kev Sib Txuas kom tshem tawm cov lus mus tas li yam tsis tau khaws cia rau hauv cov khoom deleted, cov lus uas cov neeg siv rho tawm siv cov Web Inbox lossis siv Unity Connection xov tooj interface tseem raug tshem tawm mus tas li. Txawm li cas los xij, cov lus uas cov neeg siv rho tawm siv Outlook tsuas yog txav mus rau cov khoom deleted folder hauv Unity Connection, tsis tas yuav deleted. Qhov no muaj tseeb txawm hais tias qhov twg Outlook nplaub tshev cov lus nyob rau hauv thaum tus neeg siv deletes nws. (Txawm tias thaum tus neeg siv tshem tawm lub suab lus los ntawm Outlook Deleted Items nplaub tshev, cov lus tsuas yog tsiv mus rau cov ntaub ntawv deleted hauv Unity Connection.)

Koj yuav tsum ua ib lossis ob qho ntawm cov hauv qab no txhawm rau tiv thaiv lub hard disk ntawm Unity Connection server los ntawm kev sau cov lus tshem tawm:

• Configure mailbox-loj quotas, yog li ntawd Unity Connection prompts cov neeg siv kom tshem tawm cov lus thaum lawv mailboxes mus txog qhov loj me me.
• Txhim kho cov lus laus kom tshem tawm cov lus mus tas li hauv Unity Connection deleted items folder.

Nco tseg

Pib nrog Cisco Unity Connection 10.0(1) thiab tom qab tso tawm, thaum lub mailbox loj ntawm tus neeg siv pib ncav cuag nws qhov kev txwv qhov txwv ntawm Kev Sib Koom Tes, tus neeg siv tau txais cov lus ceeb toom quota. Yog xav paub ntxiv txog cov ntawv ceeb toom quota mailbox, saib "Kev Tswj Qhov Loj ntawm Cov Xa Ntawv" ntu ntawm "Cov Lus Cia" tshooj ntawm Kev Tswj Xyuas Txheej Txheem rau Cisco Kev Sib Koom Sib Koom Tes, Tshaj Tawm 14 ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

Coordinating Mailbox-Size Quotas thiab Message Aging Settings in Unity Connection and Exchange

Koj tuaj yeem teeb tsa lub mailbox-loj quotas thiab cov lus aging hauv Exchange ib yam li koj tuaj yeem ua tau hauv Unity Connection. Thaum koj tab tom teeb tsa ib lub inbox, paub meej tias lub mailbox-loj quotas thiab cov lus laus hauv ob daim ntawv thov tsis sib haum. Rau example, xav tias koj configure Unity Connection rho tawm suab lus uas muaj ntau tshaj 14 hnub, thiab koj configure Exchange rho tawm cov lus uas muaj ntau tshaj 30 hnub. Ib tus neeg siv uas rov qab los ntawm kev so peb lub lis piam pom emails hauv Outlook Inbox rau tag nrho lub sijhawm tab sis pom cov suab lus tsuas yog ob lub lis piam dhau los.

Thaum koj configure Unity Connection ib inbox, koj yuav tsum tau nce lub mailbox-loj quotas rau cov coj sib pauv mailboxes. Koj yuav tsum nce cov quota rau Exchange mailboxes los ntawm qhov loj ntawm cov quota rau Unity Connection mailboxes.

Nco tseg

Los ntawm lub neej ntawd, Unity Connection tso cai rau cov neeg hu xov tooj sab nraud tawm suab lus tsis hais lub thawv ntawv loj npaum li cas rau cov neeg tau txais lub thawv ntawv. Koj tuaj yeem hloov qhov kev teeb tsa no thaum koj teeb tsa qhov system-wide quota settings.

Txauv tuaj yeem teeb tsa rau tombstone lossis khaws cov lus uas tau muab tshem tawm mus tas li; thaum ib lub inbox tau teeb tsa, qhov no suav nrog Kev Sib Txuas Sib Txuas Lus suab lus hauv Exchange mailboxes. Xyuas kom meej tias qhov no yog qhov xav tau rau cov lus tshaj tawm raws li koj txoj cai lag luam.

b

Yog tias koj teeb tsa cov kev pabcuam sib koom ua ke kom nkag mus rau cov kev sib pauv hloov pauv tshwj xeeb, Kev Sib Txuas Sib Koom tsuas tuaj yeem tshawb xyuas lub thawv xa ntawv txav ntawm Exchange servers rau qee qhov hloov pauv. Hauv kev teeb tsa uas Unity Connection tsis tuaj yeem ntes lub thawv xa ntawv txav, thaum koj txav Txuag cov ntawv xa ntawv ntawm Exchange servers, koj yuav tsum tau ntxiv cov nyiaj sib koom ua ke tshiab rau cov neeg siv cuam tshuam thiab tshem tawm cov qub unified messaging accounts.

Rau cov kev cuam tshuam versions ntawm Txauv, yog tias koj nquag txav mailboxes ntawm Exchange servers rau load balancing, Koj yuav tsum configure unified messaging cov kev pab cuam mus nrhiav rau Exchange servers. Qhov no tso cai rau Unity Connection tuaj yeem tshawb xyuas qhov chaw tshiab ntawm cov thawv xa ntawv uas tau tsiv mus.

Rau cov ntaub ntawv hais txog cov kev hloov pauv twg cuam tshuam, saib "Txiv thiab Rov Kho Cov Xa Ntawv Txiaj Ntsig" tshooj ntawm Unified Messaging Guide for Cisco Unity Connection, Tshaj tawm 14 ntawm
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html

Txauv Clustering

Kev sib koom ua ke txhawb nqa siv ib qho inbox nrog Txauv 2016 lossis Txauv 2019 Database Availability Groups (DAG) kom muaj kev txaus siab yog tias DAGs raug xa tawm raws li Microsoft cov lus pom zoo. Unity Connection kuj txhawb kev txuas mus rau CAS array kom muaj ntau yam.

Yog xav paub ntxiv, saib "Unified Messaging Requirements: Synchronizing Unity Connection and Exchange Mailboxes" section of System Requirements for Cisco Unity Connection, Tso Tawm 14, ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.html.

Ib qho Inbox cuam tshuam rau kev sib pauv kev ua tau zoo

Ib qho inbox muaj qhov cuam tshuam me me ntawm Kev Sib Pauv kev ua tau zoo hauv kev sib raug zoo rau cov neeg siv. Yog xav paub ntxiv, saib daim ntawv dawb ntawm
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/solution_overview_c22713352.html.

Txauv Autodiscover Service

Yog tias koj teeb tsa cov kev pabcuam sib koom ua ke los tshawb nrhiav Exchange servers, tsis txhob lov tes taw qhov kev pabcuam Exchange autodiscover, lossis Unity Connection nrhiav tsis tau Exchange servers, thiab kev sib txuas lus tsis ua haujlwm. (Qhov kev pabcuam autodiscover yog qhib los ntawm lub neej ntawd.)

Exchange Server 2016 thiab Exchange Server 2019

Rau cov ntaub ntawv ntawm Exchange Server, 2016 thiab 2019 yuav tsum tau thaum ib lub inbox tau teeb tsa, saib "Unified Messaging Requirements: Synchronizing Unity Connection and Exchange Mailboxes" section of System Requirements for Cisco Unity Connection, Tso Tawm 14, ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/requirements/b_14cucsysreqs.html.

Thaum koj siv Exchange 2016 lossis Txauv 2019 koj yuav tsum:

• Muab lub luag haujlwm tswj hwm tus neeg ua haujlwm rau daim ntawv thov rau cov kev pabcuam xa xov sib koom ua ke.
• Configure EWS txwv rau cov neeg siv kev sib txuas lus.

Google Workspace Considerations for Single Inbox

Unified Messaging Services Account Accessing Gmail Server

Ib lub inbox thiab lwm yam kev sib koom ua ke sib txuas lus xav kom koj tsim ib qho Active Directory account (hu ua unified messaging services account) thiab tso cai rau tus account cov cai tsim nyog rau Unity Connection ua hauj lwm sawv cev ntawm cov neeg siv. Tsis muaj cov ntaub ntawv pov thawj ntawm cov neeg siv khoom khaws cia hauv Unity Connection database

Siv cov kev pabcuam xa xov sib koom ua ke kom nkag mus rau Gmail server yooj yim rau kev tswj hwm. Txawm li cas los xij, koj yuav tsum ruaj ntseg tus account kom tsis txhob muaj kev tso cai nkag mus rau Gmail server.

Rau cov ntaub ntawv hais txog kev ua haujlwm uas tus account ua thiab cov kev tso cai uas tus account xav tau, saib "Configuring Unified Messaging" tshooj hauv Unified Messaging Guide for Cisco Unity Connection Release 14, muaj ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html

Siv Google Workspace

Txhawm rau xa Google Workspace hauv Kev Sib Koom Sib Koom Tes, koj yuav tsum ua ob peb kauj ruam ntawm Google Cloud Platform (GCP) Console.

Rau cov kauj ruam ntxaws ntxaws los siv Google Workspace, saib "Configuring Unified Messaging" tshooj hauv Unified Messaging Guide for Cisco Unity Connection Release 14, muaj ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html

Mailbox-Size Quotas thiab Message Aging

Txhawm rau tiv thaiv lub hard disk ntawm Unity Connection server los ntawm kev sau cov lus tshem tawm, koj yuav tsum ua cov hauv qab no:

• Configure mailbox-loj quotas, yog li ntawd Unity Connection prompts cov neeg siv kom tshem tawm cov lus thaum lawv mailboxes mus txog qhov loj me me.
• Txhim kho cov lus laus kom tshem tawm cov lus mus tas li hauv Unity Connection deleted items folder.

Koj tuaj yeem teeb tsa lub mailbox-loj quotas thiab cov lus aging ntawm Gmail server ib yam li koj tuaj yeem teeb tsa hauv Unity Connection. Thaum koj configure Unity Connection ib inbox, koj yuav tsum tau nce lub mailbox-loj quotas rau tus coj Gmail neeg rau zaub mov. Koj yuav tsum nce cov quota rau Gmail server los ntawm qhov loj ntawm cov quota rau Unity Connection mailboxes.

Active Directory Considerations for Single Inbox

Rau Exchange/Office 365

Nco ntsoov cov nram qab no Active Directory txiav txim siab rau Exchange/Office 365:

• Kev sib koom ua ke tsis xav kom koj txuas ntxiv Active Directory schema rau ib qho inbox.
• Yog tias Active Directory hav zoov suav nrog ntau tshaj kaum tus tswj hwm tus thawj tswj hwm, thiab yog tias koj tau teeb tsa Kev Sib Koom Sib Koom Tes los tshawb nrhiav Exchange servers, koj yuav tsum xa cov chaw hauv Microsoft Sites thiab Kev Pabcuam thiab koj ua raws Microsoft cov lus qhia rau geospatially cais domain controllers thiab thoob ntiaj teb catalog servers.
• Unity Connection servers tuaj yeem nkag mus rau Exchange servers hauv ntau dua ib lub hav zoov. Koj yuav tsum tsim ib lossis ntau qhov kev pabcuam sib koom ua ke rau txhua lub hav zoov.
• Koj tuaj yeem teeb tsa LDAP kev koom ua ke nrog Active Directory rau cov ntaub ntawv synchronization thiab rau authentication, txawm hais tias nws tsis tas yuav tsum tau rau ib lub inbox lossis rau ib qho ntawm lwm yam kev sib koom ua ke sib txuas lus.

Yog tias koj twb tau teeb tsa LDAP kev koom ua ke, koj tsis tas yuav hloov LDAP kev koom ua ke siv ib qho inbox. Txawm li cas los xij, yog tias koj synchronized Cisco Unified Communications Manager Mail ID teb nrog LDAP sAMAccountName es tsis txhob nrog LDAP mail teb, koj yuav xav hloov LDAP kev koom ua ke. Thaum lub sij hawm txheej txheem kev koom ua ke, qhov no ua rau muaj txiaj ntsig hauv LDAP mail teb los tshwm hauv Chaw Nyob Email Chaw Nyob hauv Kev Sib Koom Tes.

Unified messaging xav kom koj nkag mus rau Exchange email chaw nyob rau txhua tus neeg siv Unity Connection. Ntawm nplooj ntawv Unified Messaging Account, txhua tus neeg siv tuaj yeem teeb tsa los siv ob qho ntawm cov txiaj ntsig hauv qab no:

• Tus Neeg Siv Email Chaw Nyob tau teev nyob rau ntawm nplooj ntawv Cov Neeg Siv Khoom
• Qhov chaw nyob email tau teev nyob rau ntawm nplooj ntawv Unified Messaging Account

Tsis siv neeg populating Corporate Email Chaw nyob nrog tus nqi ntawm LDAP mail teb yog yooj yim dua li populating email chaw nyob ntawm nplooj ntawv Unified Messaging Account siv Unity Connection Administration los yog Bulk Administration Tool. Nrog rau tus nqi nyob rau hauv Chaw Ua Lag Luam Email Chaw Nyob, koj tuaj yeem yooj yim ntxiv qhov chaw nyob SMTP npe, uas yuav tsum muaj rau ib qho inbox; saib Associating Exchange/Office 365 Email chaw nyob nrog cov neeg siv seem.

Yog xav paub ntxiv txog yuav hloov LDAP cov ntawv teev npe li cas, saib "LDAP" tshooj ntawm Kev Tswj Xyuas Txheej Txheem rau Cisco Unity Connection, Tshaj Tawm 14 ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

Rau Google Workspace 

Nco ntsoov cov nram qab no Active Directory txiav txim siab rau Google Workspace:

• Kev sib koom ua ke tsis xav kom koj txuas ntxiv Active Directory schema rau ib qho inbox.
• Koj tuaj yeem teeb tsa LDAP kev koom ua ke nrog Active Directory rau cov ntaub ntawv synchronization thiab rau authentication, txawm hais tias nws tsis tas yuav tsum tau rau ib lub inbox lossis rau ib qho ntawm lwm cov kev sib koom ua ke xa ntawv.

Yog tias koj twb tau teeb tsa LDAP kev koom ua ke, koj tsis tas yuav hloov LDAP kev koom ua ke siv ib qho inbox. Txawm li cas los xij, yog tias koj synchronized Cisco Unified Communications Manager Mail ID teb nrog LDAP sAMAccount Lub Npe hloov nrog LDAP mail teb, koj tuaj yeem xav hloov LDAP kev koom ua ke. Thaum lub sij hawm txheej txheem kev koom ua ke, qhov no ua rau muaj txiaj ntsig hauv LDAP mail teb los tshwm hauv Chaw Nyob Email Chaw Nyob hauv Kev Sib Koom Tes.

Kev xa xov sib koom ua ke xav kom koj nkag mus rau Gmail tus account chaw nyob rau txhua tus neeg siv Unity Connection. Ntawm nplooj ntawv Unified Messaging Account, txhua tus neeg siv tuaj yeem teeb tsa los siv ob qho ntawm cov txiaj ntsig hauv qab no:

• Tus Neeg Siv Email Chaw Nyob tau teev nyob rau ntawm nplooj ntawv Cov Neeg Siv Khoom
• Qhov chaw nyob email tau teev nyob rau ntawm nplooj ntawv Unified Messaging Account

Tsis siv neeg populating Corporate Email Chaw nyob nrog tus nqi ntawm LDAP mail teb yog yooj yim dua li populating email chaw nyob ntawm nplooj ntawv Unified Messaging Account siv Unity Connection Administration los yog Bulk Administration Tool. Nrog rau tus nqi hauv Chaw Ua Lag Luam Email Chaw Nyob, koj tuaj yeem yooj yim ntxiv qhov chaw nyob SMTP npe, uas yuav tsum muaj rau ib lub inbox.

Yog xav paub ntxiv txog LDAP, saib "LDAP" tshooj ntawm Kev Tswj Xyuas Txheej Txheem rau Cisco Unity Connection, Tshaj Tawm 14 ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag.html.

Siv Kev Ruaj Ntseg Xa nrog Ib Lub Inbox

Yog tias koj tsis xav kom Unity Connection lub suab lus khaws cia hauv kev txhawb nqa xa ntawv lossis khaws cia rau kev tshawb pom lossis ua raws li cov laj thawj tab sis koj tseem xav tau ib leeg-inbox functionality, koj tuaj yeem teeb tsa kev xa xov zoo. Ua kom muaj kev ruaj ntseg kev xa xov rau cov neeg siv xaiv lossis rau txhua tus neeg siv ntawm Unity Connection server tiv thaiv cov ntaub ntawv kaw lus ntawm lub suab los ntawm kev synchronized nrog cov xa ntawv servers teeb tsa rau cov neeg siv.

Kev Ruaj Ntseg Sib Tham nrog Txauv / Chaw Haujlwm 365

Rau Exchange/Office 365, Unity Connection xa cov lus dag uas qhia cov neeg siv lawv muaj lub suab lus. Yog Cisco Unity Connection ViewXa ntawv rau Microsoft Outlook tau teeb tsa, cov lus tau tshaj tawm ncaj qha los ntawm Kev Sib Txuas Sib Koom. Yog ViewXa ntawv rau Outlook tsis tau teeb tsa, cov lus decoy tsuas muaj kev piav qhia ntawm cov lus ruaj ntseg.

Ruaj ntseg Messaging nrog Google Workspace

Rau Google Workspace, cov lus ruaj ntseg tsis synchronized nrog Gmail server. Hloov chaw, Unity Connection xa ntawv mus rau Gmail account ntawm tus neeg siv. Cov ntawv xov xwm qhia tias tus neeg siv tuaj yeem nkag mus rau cov lus muaj kev nyab xeeb los ntawm Telephony User Interface (TUI) ntawm Unity Connection.

Tus neeg siv tau txais "Cov lus no tau raug cim ruaj ntseg. Nkag mus rau Kev Sib Txuas hauv xov tooj kom rov qab tau cov lus. " cov ntawv xov xwm ntawm Gmail account

Cov neeg siv nkag mus rau lub suab lus hauv Exchange Mailboxes

Koj tuaj yeem siv cov ntawv thov hauv qab no kom nkag mus rau Unity Connection suab lus hauv Exchange mailboxes:

Cisco Unity Connection ViewXa ntawv rau Microsoft Outlook

Thaum ib lub inbox tau teeb tsa, cov neeg siv muaj kev paub zoo tshaj plaws thaum lawv siv Microsoft Outlook rau lawv daim ntawv thov email thiab thaum Cisco Unity Connection ViewXa ntawv rau Microsoft Outlook version 8.5 lossis tom qab raug teeb tsa. ViewXa ntawv rau Outlook yog ib qho add-in uas tso cai rau lub suab lus kom hnov ​​thiab tsim los ntawm Microsoft Outlook 2016.

Versions ntawm ViewXa ntawv rau Outlook ua ntej 8.5 tsis tuaj yeem nkag mus rau lub suab lus uas tau synchronized rau hauv Txauv los ntawm ib qho inbox feature.

Koj tuaj yeem ua kom yooj yim rau kev xa tawm ViewXa ntawv rau Outlook siv cov cuab yeej xa tawm loj uas siv MSI pob. Rau cov ntaub ntawv ntawm customizing ViewXa ntawv rau Outlook-kev teeb tsa tshwj xeeb, saib "Customizing ViewXa ntawv rau Outlook Teeb" ntu hauv Cov Ntawv Tshaj Tawm rau Cisco Kev Sib Koom Tes Txuas ViewXa ntawv rau Microsoft Outlook Tso Tawm 8.5 (3) lossis tom qab ntawm
http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-release-noteslist.html.

Thaum koj qhib ib lub inbox (SIB) siv cov kev pabcuam sib koom ua ke, ib lub suab tawm suab tshiab tshwm nyob rau hauv Outbox folder hauv Outlook. Unity Connection tsim daim nplaub tshev no hauv Txauv thiab siv nws los xa cov suab lus rau Kev Sib Txuas Sib Koom; qhov no tso cai rau kev sib koom ua ke thiab ViewXa ntawv rau Outlook los saib xyuas ib daim ntawv tais ceev tseg rau kev xa cov suab lus.

Nco tseg

Thaum koj txav cov lus email los ntawm ib qho Outlook nplaub tshev rau hauv Voicemail Outbox nplaub tshev, cov lus email raug xa mus rau Deleted Items folder. Tus neeg siv yuav rov qab tau cov lus deleted email los ntawm Deleted Items folder.

Yog xav paub ntxiv txog ViewXa ntawv rau Outlook, saib:

• Quick Start Guide rau Cisco ViewXa ntawv rau Microsoft Outlook (Tshaj 8.5 thiab Tom Qab) ntawm
  http://www.cisco.com/en/US/docs/voice_ip_comm/connection/vmo/quick_start/guide/85xcucqsgmo.html.
• Tso Lus Ceeb Toom rau Cisco Kev Sib Koom Tes ViewXa ntawv rau Microsoft Outlook Tso Tawm 8.5 (3) lossis tom qab ntawm
  http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-releasenotes-list.html.

Web Inbox 

Kev sib koom ua ke Web Inbox yog ib web daim ntawv thov uas tso cai rau cov neeg siv hnov ​​​​thiab sau Unity Connection lub suab lus los ntawm txhua lub khoos phis tawj lossis khoom siv uas muaj internet nkag mus rau Unity Connection. Nco ntsoov cov hauv qab no:

• Web Inbox tuaj yeem muab tso rau hauv lwm daim ntawv thov ua ib qho khoom siv.
• Rau playback, Web Inbox siv HTML 5 rau lub suab playback thaum .wav playback muaj. Txwv tsis pub, nws siv QuickTime
• Cisco Unity Connection siv Web Kev sib txuas lus tiag tiag (Web RTC) los sau cov suab lus siv HTML5 hauv Web Cov Inbox. Web RTC muab web browsers thiab cov ntawv thov mobile nrog kev sib txuas lus hauv lub sijhawm (RTC) los ntawm cov ntawv thov kev sib txuas lus yooj yim (APIs).
•  TRAP, lossis playback los ntawm lub xov tooj sib txuas nrog kev sib txuas hauv xov tooj tuaj yeem siv rau kev ua si lossis kaw.
• Cov lus ceeb toom tshiab lossis cov xwm txheej tshwm sim los ntawm Kev Sib Txuas Sib Koom.
• Web Inbox yog tuav hauv Tomcat daim ntawv thov ntawm Unity Connection.
• Los ntawm default, thaum lub Web Kev sib tham Inbox tsis ua haujlwm ntev dua 30 feeb, Cisco Unity Connection disconnects Web Inbox session. Txhawm rau teeb tsa lub sijhawm teem sijhawm sib tham ua cov kauj ruam hauv qab no:

1. Hauv Cisco Unity Connection Administration, nthuav qhov System Settings thiab xaiv Advanced.
2. Hauv Advanced Settings xaiv PCA. Configure Cisco PCA ncua sij hawm rau qhov xav tau thiab xaiv Txuag.

Nco tseg

Web Inbox txhawb ob qhov chaw nyob IPv4 thiab IPv6. Txawm li cas los xij, IPv6 chaw nyob ua haujlwm tsuas yog thaum Kev Sib Txuas platform tau teeb tsa hauv Dual (IPv4 / IPv6) hom.

Yog xav paub ntxiv txog Web Inbox, saib Phau Ntawv Qhia Pib Ceev rau Cisco Kev Sib Koom Sib Koom Tes Web Inbox ntawm
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/quick_start/guide/b_14cucqsginox.html..

Blackberry thiab lwm yam kev siv mobile 

Nco ntsoov cov hauv qab no hais txog kev siv cov neeg siv xov tooj ntawm tes kom nkag mus rau Unity Connection suab lus:

• Cov neeg siv khoom txawb xws li Blackberry li tau txais kev txhawb nqa nrog ib lub inbox.
• Cov neeg siv khoom siv Active Sync thev naus laus zis thiab tuaj yeem ua si rov qab encoded .wav files tau txais kev txhawb nqa nrog ib lub inbox. Lub encoding yuav tsum paub, vim hais tias ib co codecs tsis txaus siab nyob rau hauv tag nrho cov mobile pab kiag li lawm.
• Cov ntawv thov Cisco Mobility tuaj yeem siv los kuaj lub suab xa ncaj qha hauv Unity Connection zoo li hauv kev tshaj tawm dhau los. Txawm li cas los xij, cov ntawv thov tam sim no tsis txaus siab nrog ib lub inbox.
• Cov neeg siv txawb tsuas tuaj yeem sau cov suab lus yog tias lawv muaj daim ntawv thov Cisco Mobility lossis yog lawv hu rau hauv Unity Connection server

IMAP Email Cov Neeg Siv Khoom thiab Lwm Tus Email Cov Neeg Siv Khoom 

Yog tias cov neeg siv siv IMAP email cov neeg siv khoom lossis lwm tus neeg siv email kom nkag mus rau Unity Connection lub suab lus uas tau synchronize rau Txauv los ntawm ib leeg-inbox feature, nco ntsoov cov hauv qab no:

• Unity Connection suab lus tshwm nyob rau hauv inbox li emails nrog .wav file cov ntawv txuas.
• Txhawm rau sau cov suab lus, cov neeg siv yuav tsum hu rau hauv Kev Sib Txuas Sib Koom lossis siv cov cuab yeej kaw thiab daim ntawv thov uas tuaj yeem tsim .wav files.
• Cov lus teb rau lub suab lus yuav tsis synchronized rau hauv tus neeg txais kev sib pauv mailbox.

Restoring Exchange Mailboxes nrog Ib Inbox 

Yog tias koj xav tau rov qab ib lossis ntau dua Exchange mailboxes, koj yuav tsum lov tes taw ib lub inbox rau Unity Connection cov neeg siv uas nws cov mailboxes tau rov qab.

Ceev faj

Yog tias koj tsis lov tes taw ib lub inbox rau Unity Connection cov neeg siv uas nws Exchange mailboxes tau rov qab los, Unity Connection tsis resynchronize lub suab lus uas tau txais nyob rau nruab nrab ntawm lub sij hawm uas cov thaub qab uas koj yuav rov qab tau tsim thiab lub sij hawm uas tus restore tiav.

Yog xav paub ntxiv, mus saib "Txiv thiab Restoring Exchange Mailboxes" tshooj ntawm Unified Messaging
Phau Ntawv Qhia rau Cisco Kev Sib Koom Sib Koom Tes, Tso Tawm 14 ntawm https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html.

Client Access to Voice Messages for Google Workspace

Yog tias koj tau teeb tsa kev sib txuas lus nrog Google Workspace, tus neeg siv tuaj yeem nkag mus rau lub suab lus ntawm Gmail account. Tag nrho cov kev sib txuas lus sib txuas lus lub suab uas xa mus rau tus neeg siv, yog thawj zaug khaws cia rau hauv Kev Sib Txuas Sib Koom thiab tom qab ntawd synchronized rau Gmail server nrog daim ntawv lo VoiceMessages. Nws tsim ib daim nplaub tshev "VoiceMessages" ntawm Gmail account ntawm tus neeg siv. Tag nrho cov suab lus xa rau tus neeg siv, tau muab cia rau hauv daim nplaub tshev VoiveMessages.

Nyob rau hauv rooj plaub neeg rau zaub mov kev sib txuas poob qis los yog qee qhov kev ua yuam kev ib ntus tshwm sim, tom qab ntawd ob zaug rov ua dua raug tso cai xa cov lus. Qhov no kuj tseem siv tau rau ntau tus neeg tau txais txiaj ntsig (Multiple To, Multiple CC thiab Multiple BCC).

Cisco Voicemail rau Gmail 

Cisco Voicemail rau Gmail muab qhov pom kev sib cuam tshuam rau kev ua kom muaj txiaj ntsig nrog cov ntawv xa hauv Gmail. Nrog rau qhov txuas ntxiv no, tus neeg siv tuaj yeem ua cov hauv qab no:

• Sau ib lub suab los ntawm hauv Gmail.
• Ua si lub suab tau txais yam tsis tas yuav tsum tau ntawm lwm tus neeg uas ua ntawv.
• Sau ib lub suab hauv teb-rau cov lus tau txais.
• Sau ib lub suab thaum xa cov lus tau txais

Yog xav paub ntxiv, saib Cisco Voicemail rau Gmail ntu ntawm "Kev Taw Qhia rau Kev Sib Tham Sib Tham"
tshooj ntawm Unified Messaging Guide for Cisco Unity Connection Release 14, muaj nyob ntawm
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/unified_messaging/guide/b_14cucumgx.html.

Cov ntaub ntawv / Cov ntaub ntawv

CISCO 14 Kev Sib Koom Tes Sib Koom Tes [ua pdf] Cov neeg siv phau ntawv qhia 14 Unity Networking Connection, 14, Kev Sib Koom Tes Sib Koom Tes, Kev Sib Koom Tes Sib Txuas, Kev Sib Txuas

Cov ntaub ntawv

• Cov neeg siv phau ntawv