Uzibhala Njani Iincwadana ezicacileyo nezimfutshane zabasebenzisi

Yintoni incwadi yomsebenzisi?

Kukho amagama ahlukeneyo encwadana yomsebenzisi. Amaxwebhu obugcisa, iincwadana zogcino-zincwadi, kunye neencwadana zemiyalelo zonke ngamagama abhekisela kwinto enye. Incwadi yomsebenzisi yenzelwe ukunceda abathengi basebenzise imveliso okanye inkonzo yakho ngokuchanekileyo okanye ukusombulula imiba eyenzeka ngexesha lokusetyenziswa. Zisenokwenziwa zifumaneke ngoshicilelo, idijithali, okanye zombini iifomathi.

Sebenzisa iimanyuwali zibonelela umsebenzisi wokugqibela ngolwazi olubanzi, imiyalelo yesinyathelo-nge-nyathelo kunye nenkxaso ethile kwiingxaki. Uluhlu lweziqulatho kufuneka lubekho kwincwadana yemigaqo yomsebenzisi nganye kuba zizinto zereferensi kuneencwadi ekufuneka zifundwe ukusuka ekuqaleni ukuya ekupheleni. Kuya kufuneka wongeze ukuqalisa ngokukhawuleza okanye ukuqalisa isifundo kwincwadi yakho yomsebenzisi ukuze abasebenzisi bazive bekhululekile ukuqala ukusebenzisa imveliso.

iintlobo zeencwadi zomsebenzisi

Kwiintlobo ngeentlobo zezifundo kunye neenjongo, iincwadana zabasebenzisi zinokuveliswa. Nazi ezinye zezinto onokuthi uzenze, ngoko ke masizijonge.

• Incwadi Yemiyalelo
  Incwadi yemiyalelo luhlobo lwesikhokelo somsebenzisi esinika imiyalelo ethe ngqo yokusebenzisa imveliso ngendlela ebesiyilelwe ukuba isetyenziswe ngayo.
• Incwadi yoQeqesho
  Olu hlobo lwesikhokelo somsebenzisi lunikeza uluhlu lwezikhokelo zokugqiba umsebenzi othile, iprojekthi, okanye umsebenzi.
• Incwadi yeNkonzo
  Iincwadana zenkonzo zizikhokelo zomsebenzisi ezichaza indlela yokujonga nokugcina isiqwenga soomatshini okanye izixhobo kwiindawo ezahlukeneyotagubomi bayo.
• Incwadi yokusebenzisa
  Iincwadana zabasebenzisi ziincwadi zobugcisa ezichaza indlela yokusebenzisa okanye ukusetyenziswa kwemveliso ngokufanelekileyo.
• Incwadi yoMsebenzi
  Iindima, imisebenzi, kunye neenkqubo ezithe ngqo kwishishini okanye kumbutho zichazwe kwiincwadana zokusebenza.
• Incwadi yoMgaqo-nkqubo woMbutho
  Incwadi yomgaqo-nkqubo wombutho ngamaxwebhu achaza imigaqo-nkqubo yenkampani, iindlela zokusebenza, kunye nezona nkqubo zingcono.
• IiNkqubo zokuSebenza eziMgangatho (ii-SOPs) Incwadi
  Abasebenzisi bayaxhamla kwimiyalelo eneenkcukacha yemigaqo yokusebenza esemgangathweni yokwenza iinkqubo ezimiselweyo.

Kutheni ishishini lakho lifuna iimanyuwali zomsebenzisi?

Abantu baxhotyiswe ngcono ukuba bajongane neengxaki ngokwabo ngenkxaso yencwadana yomsebenzisi. Incwadi efanelekileyo yomsebenzisi inokunika abathengi bakho izixhobo abazidingayo ngokukhawuleza nangokufanelekileyo ukufezekisa ixabiso abalinqwenelayo kwimveliso okanye inkonzo yakho kwinkcubeko yangoku yolwaneliseko lwangoku.

Inkonzo yabathengi egqwesileyo ifuna ukuxhaswa ngeencwadana zabasebenzisi. Ukubhala iimanyuwali ezigqwesileyo zomsebenzisi kuya kubonelela ngale advan ilandelayotagyenkampani yakho:

• Ukwenza i-onboarding kunye noqeqesho lube lula
  Izikhokelo zabasebenzisi ezibhalwe kakuhle zinokwenza inkqubo yokukhwela kunye noqeqesho ibe lula. Kuchanekile oko, ngokuphuhlisa nokuphumeza iimanyuwali zomsebenzisi ezikumgangatho ophezulu, abasebenzi bakho kunye nabathengi bakho bazakuzuza.
  Inkampani yakho inokusebenzisa izikhokelo zabasebenzisi ukunceda abaqeshwa abatsha bahambe kwezinye zeenkqubo kunye neenkqubo eziyinxalenye yendima yabo entsha kunokumisela kuphela iiseshini zoqeqesho zomntu, ezinexesha elibalulekileyo kunye neendleko zemali. Kuba abasebenzi banokufunda ngelixa besenza imisebenzi enxulumene nezikhundla zabo ngenxa yezikhokelo zabasebenzisi, kunokubakho iiyure ezilahlekileyo ngexesha lokukhwela.
• Ukunciphisa iNkxaso yeNkxaso
  Izikhokelo zabasebenzisi zilongezo olukhulu kwiinzame zakho zenkonzo yabathengi kumthengi, kodwa zikwasebenzela umnini weshishini kunye nenxalenye yenkqubo yokuxhasa abathengi.
  Abathengi banokufumana izisombululo ngokukhawuleza kwaye abafuni ukuqhagamshelana nochwepheshe okanye ummeli wenkxaso ekhethekileyo xa ubanika ukufikelela ngokukhawuleza kwisikhokelo somsebenzisi esikhangelekayo.
• Ukugcina ixesha
  Bobabini abathengi bakho kunye nabasebenzi bakho, ukusuka kubasebenzi benqanaba lokungena ukuya kubaphathi, banokonga ixesha ngokusebenzisa iincwadana zabasebenzisi. Xa iimanyuwali zomsebenzisi zifumaneka kubathengi bakho, abayi kuchitha ixesha bezama ukufumana ulwazi malunga nendlela yokusebenzisa imveliso kuba baya kuba nokufikelela ngokuthe ngqo kolo lwazi ngoko nangoko.
  Xa abasebenzi bakho bexhotyiswe ngeemanyuwali eziluncedo zabasebenzisi, akuyomfuneko ukuba bachithe ixesha ngokuzimeleyo bejonge izisombululo okanye bahoye abantu abasebenza nabo kunye nabaphathi ngemibuzo kuba banokufikelela kwizisombululo kanye kwincwadana yabo yemigaqo!
• Ukunciphisa Uxanduva
  Enye indlela yokubonisa ukuba uyivavanye ngocoselelo imveliso yakho kwaye uyayazi indlela yokuyisebenzisa ngokukhuselekileyo kukubhala nokusasaza iincwadana zabasebenzisi. Oku kunokuthoba ngokuphawulekayo naziphi na izibophelelo ezinxulumene nokuvelisa into ethile ukwenzela uluntu ngokubanzi.
  Ukuba nezilumkiso kunye nezilumkiso zokhuseleko ezibhaliweyo kwaye zenziwe zifikeleleke kubasebenzisi ngokusebenzisa isikhokelo somsebenzisi yindlela esebenzayo (nangona ingeyiyo isidenge) indlela yokuphepha ingxaki yomthetho enxulumene nokwenzakala okanye omnye umonakalo owenziwe kukusetyenziswa kakubi ukuba imveliso oyithengisayo ingaba yingozi kubasebenzisi (cinga izifudumezi zendawo, izixhobo zombane, njl.).

Ngawaphi amacandelo enza ezona ncwadana zibalaseleyo zomsebenzisi?

Kukho amaxwebhu okugqibela ezona nkqubo zilungileyo zokubambelela kuzo nokuba yintoni na, nangona imveliso nganye yahlukile kwaye iya kufuna amacandelo awohlukileyo ukwenza amaxwebhu abalaseleyo omsebenzisi.

1. Ulwimi olulula
   Akukho nto iya kubacaphukisa abathengi bakho ngakumbi-ngaphandle kokunganiki enye-ngaphezu kokufumanisa incwadi yabo yomsebenzisi igcwele ijargon kunye nolwimi ekunzima ukuluqonda. Imiyalelo yakho yomsebenzisi kunzima ukuyisebenzisa ngenxa yolu khetho lolwimi, olungakhuthazi inkonzo ebalaseleyo yabathengi. Ukuqinisekisa ukuba ubhalela umsebenzisi, hayi umphuhlisi, licandelo elibalulekileyo lokudala izikhokelo ezinkulu zabasebenzisi. Musa ukucinga ukuba umsebenzisi wakho wokugqibela uyazi okanye uqhelene nantoni na. Ii-Acronyms, ijargon, kunye nesigama seofisi ziya kwenza abathengi bakho bazive bengaxelelwanga kakuhle, bekhathazekile, kwaye bengazilungiselelanga. Indawo emnandi yokuvelisa incwadi yomsebenzisi ibetha ibhalansi phakathi kokungabhali ngokungathi abathengi bakho ngabantwana (ngaphandle kokuba, kunjalo, banabo!) kwaye ubanika uncedo olongezelelweyo abaludingayo ukuze baqonde ngokupheleleyo indlela yokusebenzisa imveliso, ngokulula. ulwimi.
2. Ubulula
   Ukubhala incwadi yomsebenzisi kufuna ukugcina izinto zilula. Le ngcamango kufuneka ibonakaliswe kumxholo kunye noyilo. Ukuba uyawafaka kakhulu amaxwebhu akho ngemifanekiso entsonkothileyo kunye neevesi ezinde zesicatshulwa, ziya kubonakala zintsonkothe ​​kakhulu kwaye kunzima ukuziqonda. Olu hlobo lwemanyuwali yomsebenzisi lunokoyikisa umsebenzisi wakho kwaye lubakhokelele ukuba bafowunele umgca woncedo kunokuzama ukuzicingela umba wabo bebodwa.
3. Okubonwayo
   Ummiselo othi “Show, don’t tell” lilitye lembombo ekubhaleni komsebenzisi ngesandla. Iifoto zesikrini ezichaziweyo, iimuvi, kunye neminye imixholo ebonwayo iluncedo kakhulu ekuqondeni iikhonsepthi. Kudla ngokuba luncedo ngakumbi ukubona into isenzeka kunokufunda ngayo. Iziboniso azigcini nje ukwaphula iindinyana ezinde zesicatshulwa, kodwa zinciphisa inani lesicatshulwa kwiincwadana zabasebenzisi ezinokuthi zoyike. Kuye kwaboniswa ukuba abantu bagcina ulwazi olubonwayo nge-7% ngokukhawuleza kunolwazi olubhaliweyo. Kuphononongo lweTechsmith, kukwabonisiwe ukuba ama-67% abantu benze imisebenzi ngokufanelekileyo xa benikwa imiyalelo ebandakanya imifanekiso yesikrini echaziweyo kunamagama odwa ukuhambisa ulwazi.
4. Gxininisa kwingxaki eza kusonjululwa
   Kusenokwenzeka ukuba umntu uthenge imveliso yakho ukulungisa ingxaki. Kubalulekile ukuba uhlale ugxile kulo mba xa uyila incwadi yomsebenzisi eya kubandakanywa nemveliso. Endaweni yokubala kwaye uxoxe ngazo zonke iimpawu ezibonelelwa yimveliso yakho okanye izinto zoyilo ezinomdla ozifakileyo, yazisa abasebenzisi bakho ngazo ngendlela eququzelela ukusetyenziswa kwemveliso. Beka ingxaki esonjululwayo kumxholo weempawu zemveliso yakho kunye neenzuzo xa uzichaza.
5. Ukuhamba okusengqiqweni kunye noluhlu lwemigangatho
   Ukwenza kucace kumsebenzisi ukuba baya kufunda ntoni kwicandelo ngalinye lencwadana yakho yemigaqo, sebenzisa iiheader kunye nezihlokwana ezilandela ubume obucacileyo boluhlu. Ukuze ukwazi ukukhokela abathengi bakho kuyo yonke into ekufuneka beyazi ukusuka ekuqaleni ukuya esiphelweni, ulawulo olukhethileyo kufuneka lulandele ukuhamba okunengqiqo. Qinisekisa ukuba uqala ngezinto ezisisiseko kwaye ubandakanye ukuqhubela phambili okunengqiqo ukuya kwiimpawu ezintsonkothileyo zemveliso yakho.
6. Uluhlu lweziqulatho
   Isikhokelo sakho somsebenzisi siya kuba luncedo kakhulu kubafundi ukuba siqala ngoluhlu lwemixholo. Ngaphandle kokugrumba amaphepha amaninzi olwazi olunganxulumananga nengxaki yangoku abajongene nayo, yindlela eqhelekileyo yokuba umntu ajonge uxwebhu ngokukhawuleza nangokulula.
7. Yenze ikhangeleke
   Nokuba ungaprinta iimanyuwali zakho zomsebenzisi, kusenokwenzeka ukuba amaxwebhu edijithali aya kuba yeyona nto iphambili kuwe. Kusenokwenzeka ukuba iincwadana zakho zabasebenzisi ziya kusetyenziswa kakhulu kwifomati yedijithali kwihlabathi apho uninzi lwabantu lune-smartphone kunye nabo ngamaxesha onke. Ukongeza into ekhangelekayo kwiincwadana zakho zedijithali zabasebenzisi kuya kukhuthaza ukusetyenziswa okumnandi okumnandi kubasebenzisi abafuna ukusombulula umba ngokufikelela kuwo, ngokufanayo nendlela itafile yeziqulatho esebenza ngayo ukuqondisa abasebenzisi kwindawo efanelekileyo kuxwebhu olushicilelweyo.
8. Ukufikeleleka
   Kusenokwenzeka ukuba abanye abantu abafuna incwadi yakho yesikhokelo banokuzuza kuncedo olongezelelweyo ukuqinisekisa ukuba isebenza ngokufanelekileyo. Nokuba zifunwa ngumthetho, iimfuno zofikelelo ziqhelekile ziziqhelo ezilungileyo. Ukugcina iimfuno zofikelelo kwiincwadana zakho zomsebenzisi yinto nje egqwesileyo yoshishino. Ukuyila izikhokelo zabasebenzisi ezinomxholo ofikelelekayo kubasebenzisi abanokuba nemingeni ebonakalayo, evakalayo, okanye yokuqonda kubalulekile.
9. Yenziwe kakuhle
   Cinga ngabaphulaphuli bakho xa usenza izikhokelo zakho zabasebenzisi. Baya kutyekela ngakumbi ekuyisebenziseni ngokufanelekileyo ukuba wenza into abathanda ukuyijonga! Kuphephe ukusebenzisa iibhloko zeteksti ezinde kwaye unikeze indawo eninzi emhlophe. Ukudibanisa ezi mpawu zimbini kunokunceda abathengi babonakale bengoyiki kwaye benze ukufunda nantoni na entsha kubonakale kumnandi kunokuba isoyikise. Indlela ethi “bonisa, ungaxeleli” ebesiyichazile ngaphambili iyasebenza apha. Kuzo zombini iincwadana zoshicilelo kunye nedijithali yomsebenzisi, ukongeza izinto ezibonwayo kunye neefoto kumbhalo yindlela eyoyikisayo. Kwimiqulu yedijithali yomsebenzisi, iividiyo kunye neeGIFs zinika umdla kunye nento eluncedo. Ukuba inkampani yakho inesikhokelo sesitayile, uyilo lwakho kufuneka ululandele; kungenjalo, ukuba usebenza ngaphandle kwesinye, kubalulekile ukugcina isikhokelo sakho somsebenzisi singaguquguquki. Ifonti kunye noyilo lombala olusetyenziswe kulo lonke iphepha, kwaye ngokufanelekileyo kuzo zonke izikhokelo zakho zabasebenzisi, kufuneka zihambelane.
10. Izimvo ezivela kubathengi bokwenyani okanye abavavanyi be-beta
    Awuyi kukwazi ukumisela ukuba ngaba izikhokelo zomsebenzisi ozilungisileyo ziphumelele kangangoko ude ube ufune kwaye umamele ingxelo evela kubantu abaza kusebenzisa imveliso yakho. Izikhokelo zomsebenzisi oziphuhlisayo kwimveliso yakho kufuneka zithathele ingqalelo iingxaki abantu abanazo ngayo. Unokufunda into ebonakala icace kakhulu, kodwa kukho ithuba elingcono kakhulu lokuba uya kufunda into eya kukunceda uqonde iimfuno zabathengi ozama ukufikelela kubo.

Ndiyibhala njani incwadi yomsebenzisi?

Ukwenza incwadi yomsebenzisi ngumsebenzi obalulekileyo onokuba nefuthe elikhulu kwinkampani yakho nakubathengi ofuna ukubasebenzela. Siyenze lula inkqubo yokuphuhlisa incwadi yomsebenzisi ukuze ukwazi ukulandela ngokulula kuba inokuba nkulu.

• Chonga abasebenzisi
  Ukufumana umamkeli wonxibelelwano lwakho linyathelo lokuqala elibalulekileyo, njengalo naluphi na olunye unxibelelwano oluvelisayo. Abaphulaphuli ekujoliswe kubo yincwadana yakho yomsebenzisi baya kukunceda wenze isigqibo kwimiba efana nethoni, inqanaba leenkcukacha oza kuzinikezela, kunye nendlela yokunikezela umxholo. Ukubhala isikhokelo somsebenzisi somsebenzisi wokugqibela wemveliso yakho kwahluke kakhulu ekubhaleni enye yenjineli yetekhnoloji. Inyathelo lokuqala kukuqinisekisa abaphulaphuli bakho.
• Nikela ingqalelo kwingxaki
  Iincwadana zabasebenzisi zenzelwe ukunceda ukusombulula iingxaki okanye ukufundisa umntu ngendlela yokwenza into entsha. Kuya kufuneka umisele ngokuchanekileyo ukuba incwadana yakho yomsebenzisi ijolise ukwenza ntoni kwaye uqinisekise ukuba uyayigcina loo ngqwalasela.
  Kungahenda ukwandisa isihloko kwaye uxoxe ngezinto ezininzi okanye usetyenziso lwemveliso yakho. Oku kunokubacaphukisa abasebenzisi kwaye kukhokelela kwiifowuni kumgca wakho wenkxaso yabathengi ngokuvala impendulo yokwenyani abayifunayo.
  Ukuba umthengi wakho ngumthengi ofunda indlela yokusebenzisa imveliso okanye igcisa elifuna ukuyilungisa, gxininisa kwisisombululo esichanekileyo abaya kusifuna.
• Sebenzisa indlela elandelelanayo
  Imiyalelo yencwadi yakho yomsebenzisi kufuneka ibekwe ngokolandelelwano oluyimfuneko ukugqiba umsebenzi okhoyo. Dwelisa inyathelo ngalinye ukuze uqalise. Emva koko, yenza umgudu wokwenza isabelo ngoxa ubambelela kumanyathelo angqalileyo owachazile kulandelelwano olunikiweyo. Njengoko uhamba kuluhlu lwakho lokuqala, kuyenzeka, mhlawumbi nokuba kunokwenzeka, ukuba uya kufumana nayiphi na i-stagezilahlekileyo. Ukongeza, unokufumanisa ukuba into obuyikholelwa ukuba ngumsebenzi omnye eneneni kufuneka yahlulwe ibe yimisebenzi emininzi ukuze kucace.
  Qinisekisa ukuba usichazile isiphumo esicacileyo senyathelo ngalinye elilandelelanayo owabeleyo phambi kokuba udlulele kwinqanaba elilandelayo lokubhala isikhokelo somsebenzisi. Ngaphambi kokudlulela kwinqanaba elilandelayo, abafundi kufuneka bacace ngokupheleleyo malunga noko bafuna ukufezekiswa kunye nokuba kufanele kubonakale njani.
• Imephu yohambo lomsebenzisi
  Ukuqonda indlela abathengi bakho abaceba ngayo ukusebenzisa imveliso yakho kunye nokwenza kube lula kubo ukuba benze njalo ziinjongo zokuvelisa isikhokelo somsebenzisi. Kuya kufuneka ubeke umzamo wokuqonda umba umthengi azama ukuwusombulula okanye injongo abazama ukuyifeza ngokusebenzisa isisombululo sakho, kunye nendlela abazibandakanya ngayo neshishini lakho. Unokucwangcisa amanyathelo ayimfuneko ukukhokela umthengi kwinkqubo usebenzisa ezi nkcukacha ukujonga uhambo lwabo ukusuka kwingxaki ukuya kwisisombululo.
• Khetha iSakhelo
  Umsebenzi wokubhala kunye nokuphuhlisa iimanyuwali zomsebenzisi unokwenziwa lula kakhulu kunokuba unokulindela ngokudala uluhlu lweetemplates. Inkqubo yakho inokuhlengahlengiswa, kwaye ukungaguquguquki kuya kuba yinjongo enokwenzeka ngakumbi.
  Kwithempleyithi yakho yesandla yomsebenzisi, ukongeza ekuchazeni iinkcukacha ezinje ngeefonti (uhlobo kunye nobukhulu), iimfuno zokuthelekisa, kunye noyilo lwemibala, kufuneka uquke kwakhona oku kulandelayo:
  • Indawo eyabelwe intshayelelo
  • Amacandelwana kunye namacandelo ahlukeneyo
  • Ifomathi oyikhethileyo yokuhambisa uthotho lwezenzo
  • Amanqaku okulumkisa kunye nezilumkiso
  • Indawo eyabelwe ukuqukumbela
• Bhala elula kwaye kulula ukulandela umxholo
  Imathiriyeli yencwadi yakho yomsebenzisi kufuneka icace kwaye ibelula ukuyiqonda kangangoko kunokwenzeka. Kubalulekile ukucinga kunye nokuhlalutya ifomathi kunye nomxholo ukuze kucace kwaye kube lula.
  Qinisekisa ukuba isigaba ngasinye senkqubo sichaza umsebenzi omnye kuphela kwaye sisebenzisa ulwimi olucacileyo nolufutshane kangangoko kunokwenzeka. Qinisekisa ukuyiguqula kakuhle isicatshulwa sakho ude ube nencwadana yomsebenzisi equlethe kuphela ulwazi oluyimfuneko ngokwenene.
• Sondeza wonke umsebenzisi njenge novice
  Cinga ukuba umfundi wencwadana yakho yemigaqo akanalo ulwazi lwangaphambili ngemveliso yakho xa uyidala. Bhala ngokungathi uthetha nomntu.
  Nakuphi na ukusetyenziswa kwejagoni okanye ulwimi lobuchule kufuneka kuphetshwe. Ngokwemvelo, kuya kubakho amaxesha apho kufuneka kuphetshwe, kodwa oku kufuneka kube yimeko ehluke ngokupheleleyo.
• Vavanya imiyalelo yemveliso kunye nabasebenzisi abaqalayo
  Inqanaba lovavanyo lwenkqubo yokuyilwa komsebenzisi ngesandla libalulekile. Umxholo wovavanyo unempembelelo ebalulekileyo kwisiphumo.
  Uvavanyo kufuneka lwenziwe ngokufanelekileyo kubantu abangazange basebenzise imveliso yakho okanye babone amaxwebhu. Njengoko uqhubeka nencwadi yomsebenzisi, bajonge njengoko begqibezela inkqubo kwaye barekhode apho baxinge khona. Emva koko, ulwazi kufuneka luhlaziywe ngokufanelekileyo.
  Kuphela luncedo lwencwadana yomsebenzisi ekufuneka luyimfuneko ukuze abavavanyi bakho basebenzise imveliso. Akufanelanga ukuba bacele uncedo olungakumbi. ISikhokelo se-USSR kufuneka sibe nalo lonke ulwazi olufunekayo.
• Yakha umxholo usebenzisa indlela ephathekayo
  Kufuneka kwenziwe zonke iinzame zokubonelela nge-concrete exampiinkcazo ezincinci kunye ezineenkcukacha zazo naziphi na iziphumo abanokuthi abasebenzisi bafumane emva kokulandela inyathelo ngalinye kwincwadana yomsebenzisi. Umsebenzisi kufuneka aqonde nayiphi na ingxelo anokuthi ayifumane kwimveliso, kunye nazo naziphi na izinto ezinokubonwa okanye izandi anokuthi adibane nazo endleleni.
• Cacisa iisimboli, iimpawu kunye neekhowudi kwangoko
  Kusenokufuneka usebenzise ii-icon, iisimboli, okanye iikhowudi ngelixa ubhala incwadi yomsebenzisi ukunceda ukunika imiyalelo eyimfuneko. Ukuthintela ukubhideka komfundi okanye ukuphoxeka, kubalulekile ukuba uchonge ezi zinto kwangoko kwincwadana yakho yomsebenzisi.

Ii-FAQs zencwadana yomsebenzisi

Yintoni kanye kanye ii-user manuals?

Amaxwebhu omsebenzisi lulwazi olubonelelwe ngohlobo lweencwadana zabasebenzisi okanye izikhokelo zabasebenzisi kwaye zenzelwe ukunceda abasebenzisi bokugqibela ekusebenzisaneni nemveliso ngempumelelo.

• Loluphi uhlobo lwamaxwebhu omsebenzisi akhoyo?
  Amaxwebhu aphathekayo, anjengeencwadana okanye iimanyuwali, ngokwesiqhelo asetyenziswa ukunika amaxwebhu omsebenzisi. Kule mihla, iincwadana zabasebenzisi ziveliswa kwaye zisasazwa rhoqo ngedijithali.
• Yintoni equlethwe kwiincwadana zabasebenzisi?
  Incwadi yemiyalelo okanye isikhokelo somsebenzisi sisebenzisa uyilo olulungileyo, ukubhala okucacileyo, kunye nokugxila ekusombululeni iingxaki. Kufuneka ndibe netheyibhile yeziqulatho, ndibambelele kuluhlu olunengqiqo kunye nokuhamba, kwaye ndinike umxholo ofikelelekayo. Ukongeza, incwadi efanelekileyo yomsebenzisi iya kukhangelwa kwaye ithathele ingqalelo umsebenzisiviews.
• Lenziwa njani uxwebhu lomsebenzisi?
  Amanyathelo alula angasetyenziswa ukuphuhlisa iincwadana zabasebenzisi. Iinjongo zesikhokelo somsebenzisi kufuneka ziqale zimiselwe, kwaye isicwangciso kufuneka siphuhliswe ukwenza ukuba baphumelele. Incwadi yomsebenzisi kufuneka ivavanywe kwaye ihlaziywe njengoko kuyimfuneko phambi kokuba ipapashwe. Ekugqibeleni, kubalulekile ukugcina isikhokelo somsebenzisi sihlaziywa, wenze utshintsho njengoko uhlaziyo olutsha okanye ukuhlelwa kongezwa.