FAQs Chii chandingaite kana yangu Wiser system isiri kushanda User Manual

Set-up / General Iyo App Wi-fi / Connection Chigadzirwa

• Ndine dambudziko kumisa system yangu?
• Haisi dambudziko, kune akati wandei zviwanikwa zvinokubatsira kukutungamira kuburikidza nekuseta kweimba yako yekudziya yekudzora.
• Zvinyorwa zvekutsigira mune zvinyorwa uye chikamu chekurodha pazasi.
• Yakananga FAQ yekubatsira pazasi
• Kuisirwa uye nekukurumidza madhairekitori emushandisi akauya mukurongedza kwechishandiso chako
• Kana kana izvo zvisati zvisiri kugadzirisa nyaya yako, tiri pano kuti tibatsire +44 (0) 333 6000 622 kana Email Us.

Chii chandingaita kana Wiser system yangu isiri kushanda?

• Kana iwe uchinetseka neWiser system yako, iwe une akati wandei zviwanikwa kubva kune yekukurumidza kutanga gwara uye yekumisikidza mirairo inenge yauya nechigadzirwa chako (mubhokisi)
• Kana kuti tarisa iyo FAQ's pazasi kuti uone kana chimwe cheizvi chinobatsira mukugadzirisa dambudziko rako
• Uye pakupedzisira kana zvese zviri pamusoro zvisina kubatsira, isu tinogara tiripo kuti titore foni yako kana email pa +44 (0) 333 6000 622 or customer.care@draytoncontrols.co.uk

Handisi kuita kunge ndiri kunyoresa kune yangu Wiser system?

• Ita shuwa kuti e-mail yako yakanyorwa nemazvo mundima yezita rekushandisa
• Pasiwedhi yako yasangana nemaminiti akatsanangurwa zvinodiwa, uye yakafanana mune ese ari maviri ndima eapp
• Ita shuwa kuti yako Wi-Fi inogoneswa pane yako smartphone uye yakambobatanidzwa kune yeWi-Fi network yawabatanidza yako Wiser system kwairi.
• Simbisa kuti Wiser system yako yakabudirira kubatana netiweki yako yeWi-Fi yesarudzo uye kuti hauna nyaya dzeinternet nerouter yako (inowanzo ratidzwa nerambi dzvuku parouter yako pamusoro pebroadband kana internet LED kuratidza)

Chii chinoitika kana ndikakanganwa password yangu?

• Kana ukakanganwa password yako, usazvinetse, pachiratidziro chekupinda cheapp ndapota sarudza yakanganwa password link uye isu tichakutumira e-mail ine chinongedzo chinokubvumidza kuti uchinje password yako. Iwe unozokwanisa kupinda muapp uye mudziyo wako uchishandisa izvi. Rangarira password yako inozoda kuzadzisa zvimiro zvishoma kuti ugamuchirwe.

Account yangu haina kupetwa ndoita sei?

Kana zvisingaite kuti account yako haina kupetwa tevera matanho ari pasi apa:

1. Nyoresa account zvakare. Nzira yakanakisa yekuita izvi ndeyekuvhara kana kubuda kweapp, uye simba kutenderera yako Wiser Hub (kwete kugadziridza)
2. Isa iyo Hub mune yekuseta modhi - inopenya girini inotungamirwa yakamboiswa simba kumashure
3. Vhura iyo app uye sarudza - setup new system / gadzira account muapp
4. Svetuka kuwedzera makamuri nemidziyo sezvawakatoita izvi
5. Pedzisa rwendo rweWiFi zvakare - inofanirwa kurangarira ruzivo rwako
6. Iwe unozogona kugadzira mushandisi account
7. Kana izvo zvangoitwa uye iwe waona iyo mushandisi account kuburikidza neemail dzokera kuapp
8. Iwe unogona ipapo kuisa yako kero ruzivo muapp
9. Izvi zvinobva zvabatanidza account yako kune mudziyo uye unogona kushandisa iyo app kunze kwemba
10. Iyo app ichapinda musystem yako otomatiki

Radiator yangu thermostat haikwane pamavharuvhu eradiator, ndoita sei?

• Kana maadapter aapihwa akasakugonesa kukwana yako Wiser Radiator Thermostat kune yako iripo radiator, ndapota tarisa yedu inoshanda Wiser Radiator Thermostat Adapter Guide, iyo inopa dzimwe nzira dzaunokwanisa uye kwaungadziwana dzekutenga. Izvi zviri muChinyorwa & Dhawunirodhi chikamu pazasi.

Murazvo uri paapp/thermostat yangu unoratidzwa zvichiratidza kudziyisa kwabatidzwa, zvisinei bhailer yangu haina kubatika. Izvi zviri normal here?

• Izvi zvakajairika uye system yako iri kushanda nemazvo. Chiratidzo chemurazvo chinoratidza kamuri yako / nzvimbo haisati yasvika panzvimbo yakatarwa, zvisinei kuti bhaira yako ichaenderera mberi nekudzima zvinoenderana nealgorithm. Sezvo kamuri / nzvimbo inoswedera pedyo nenzvimbo yakatarwa, nguva iyo bhailer iri painoderera. Izvi zvinoreva kuti bhailer iri kuona kuti kamuri yako haipfuure kupisa uye hautase simba.

Ndakanga ndiine simba rekutadza uye Wiser payakasimudzwa zvakare handina kukwanisa kuona chero tembiricha yakayerwa muapp uye kamuri/radiator thermostats yakanga isingaite. Zvinoreva here kuti ndinofanira kudzorerazve system yacho?

• Mushure mekutadza kwemagetsi ndapota ipa yako Wiser system inosvika maminetsi gumi nemashanu kuti udzoke zvizere. Iko hakuna chikonzero chekuseta patsva kana kubvisa chero yako Wiser zvishandiso panguva ino.

Sei paine musiyano wetembiricha pakati peWiser Room thermostat neWiser Radiator thermostat?

• Musiyano uripo pakati peWiser Room Thermostat neWiser Radiator Thermostat ndewekuti Room Thermostat inoyera tembiricha chaiyo yekamuri uye Radiator Thermostat inopa tembiricha inenge yakaenzana. Kana iwe ukaona kuti Radiator Thermostat inogara ichidziya zvakanyanya kana kutonhorera kana ichienzaniswa nezvaitarisirwa, saka yakanakisa kugadzirisa ndeyekugadzirisa iyo setpoint (pasi kana yakanyanya kudziya kana kumusoro kana yakanyanya kutonhorera).

Ndinotarisa sei kuti ndine yazvino app vhezheni?

• Svika chitoro chako cheGoogle Play kana Apple app chitoro account, tsvaga Wiser Heat, kana paine vhezheni nyowani yekurodha, ichataura kudaro muapp. Kuti ugadzirise, tinya bhatani rekuvandudza.

Handisi kuwana iyo Wiser Heat app muApp Store?

• Izvi zvinogona kunge zviri nekuti foni yako haina kuvandudzwa kune yazvino vhezheni yeApp Store kana Play Store. Ndokumbirawo uedze uye kugadzirisa yako smart phone kutanga uye edza zvakare. Neimwe nzira, izvi zvinogona kunge zviri nekuti foni yako, App Store kana Play Store yakaiswa kune imwe nyika kunze kweUK.

Ndine dambudziko rekubatanidza kune gore - pane nyaya here?

• Iyo yazvino ruzivo nezve cloud status inogona kuwanikwa nekushanyira iyo mamiriro peji

Chii chinoitika kana internet yangu yakamira kushanda?

• Kana chero chikonzero nei internet yako yakamira kushanda, kana iwe uri kumba uye yako smartphone uye/kana piritsi yakabatana kune imwecheteyo WIFI network, iwe unofanirwa kukwanisa kushandisa iyo app kudzora kupisa kwako uye mvura inopisa.
• Kana kunze kwemba uye yako internet / imba Wi-Fi ikatadza chero chikonzero, haugone kudzora kupisa kwako kana mvura inopisa kuburikidza neapp. Usanetseka zvakadaro, kupisa kwako nemvura inopisa zvicharamba zvichishanda uye zvinomhanya kune chero chirongwa chakafanorongwa.
• Iko kune zvakare bhuku rinopfuura paHeat HubR zvakananga. Nekudzvanya chero mvura inopisa kana mabhatani ekudziya (zvichienderana ne 1 chiteshi kana 2 chiteshi akasiyana) izvi zvinodarika chero zvakafanorongwa zvirongwa uye zvinosanganisira kupisa uye kana mvura inopisa zvakananga kwenguva ye1 awa yemvura inopisa uye maawa maviri ekudziya. .

Iyo Wiser app inoshanda kumba asi kwete kana ndabuda mumba?

• Kana usingakwanise kuwana iyo Wiser app kunze kwemba zvinogona kunge zviri nekuti account yako haina kupetwa zvakanaka. Kana izvi zvikaitika ndapota usazvinetse, bata masevhisi evatengi vachipa email kero yawaedza kunyoresa nayo, vanogona kuzosimbisa mafambiro.

Mucherechedzo wewifi paapp yangu uye thermostat inongoratidza 1 bar, system yangu icharamba ichishanda?

• Hongu Imwe bar inoratidza kuti sisitimu yakabatana neHeat HubR uye ichave ichishanda zvizere. Chiitiko chemushandisi hachikanganiswe nehuwandu hwemasaini mabhawa anoratidzwa. Kushaikwa kwekubatana kunoratidzwa ne red ! . Kana zviri izvo, tapota batai Customer Support panhamba dzinoti 0333 6000 622

Chii chandinofanira kuita kana simba rangu rechiratidzo cheWiFi richiratidzwa kunge rakaderera?

• Kana simba rako rechiratidzo rakaderera saka ungangoda WiFi inodzokorodza kuti iiswe kuti uvandudze kufukidzwa, asi kana system yako ichishanda sezvaungatarisira saka izvi zvinogona kunge zvisiri madikanwa. Hunhu hweWiFi network hunoreva kuti imwe 'yakaderera chiratidzo' system inoshanda isina nyaya sezvo nharaunda ingave yakanaka. WiFi inodzokorora inowanikwa kubva kune chero yakanaka yekutengesa magetsi.
• Iwe unogona kuwana simba rako rechiratidzo nekufamba uchienda ku `Zvirongwa'> `Rooms & Devices' uye wobva wakanda pasi kuHub.

Ndakachinja router yangu yeWifi uye ikozvino ndiri kunetseka kuwana yangu Wiser system

• Kana iwe wachinja yedu Wifi router kana internet mupi uye usingakwanise kushandisa yako Wiser system iwe unozofanirwa kupedzisa rwendo rweWifi zvakare. Mirayiridzo yemaitirwo eizvi iri papeji 55 yegwara remushandisi rakangwara.

Ndine nyaya yekuwedzera smart radiator thermostat kana thermostat kune yangu system?

• Ndokumbira utarise kune yakadzama mirairo kungave kuburikidza neapp kana pamwe neapp shandisa yakadzama yakadhindwa mirairo yakauya neyekudziyisa control kuti ikubatsire kukutungamira mukuita.
  Kana izvo zvichiri kusabatsira, inzwa wakasununguka kutipa runhare kana email, uye isu tichaedza kukutungamira mukuita.

Sei skrini yekamuri yangu yethermostat isina kuvharwa?

• Chidzitiro cheWiser room thermostat chakagadzirirwa kupedza masekondi akati wandei mushure mekushandiswa, kuitira kuchengetedza hupenyu hwebhatiri. Kana uchangobva kuisa yako Wiser HubR unogona kuona kuti maminetsi makumi matatu kusvika paawa mushure mekuiswa uye kekutanga kubatana kune yako wifi network, iyo thermostat skrini inoenda isina chinhu kusvika makumi matatu maminetsi - iyi ndiyo poindi iyo HubR yako ichadhawunirodha ichangoburwa firmware uye saka iyo thermostat ichaenda isina chinhu kuitira kuti igamuchire yakagadziridzwa mifananidzo. Hapana chikonzero chekunetseka, asi ndapota tevera matanho ari pasi apa kana izvi zvikaitika:

1. Usabvisa mabhatiri
2. Usayedze kusetazve kamuri stat
3. Usabvise mudziyo kubva kuapp mumakamuri nemidziyo
4. Mirira maminetsi makumi matatu, uye kana uchiedza kumutsa thermostat kumusoro skrini ichauya
   shure
5. Kana uchiri kusangana nematambudziko ndapota taura nevatengi masevhisi

Radiator yangu thermostat haikwane pamavharuvhu eradiator, ndoita sei?

• Kana maadapter aapihwa akasakugonesa kukwana yako Wiser Radiator Thermostat kune yako iripo radiator, ndapota tarisa yedu inoshanda Wiser Radiator Thermostat Adapter Guide, iyo inopa dzimwe nzira dzaunokwanisa uye kwaungadziwana dzekutenga. Izvi zviri muChinyorwa & Dhawunirodhi chikamu pazasi.

Sei paine musiyano wetembiricha pakati peWiser Room thermostat neWiser Radiator thermostat?

• Musiyano uripo pakati peWiser Room Thermostat neWiser Radiator Thermostat ndewekuti Room Thermostat inoyera tembiricha chaiyo yekamuri uye Radiator Thermostat inopa tembiricha inenge yakaenzana. Kana iwe ukaona kuti Radiator Thermostat inogara ichidziya zvakanyanya kana kutonhorera kana ichienzaniswa nezvaitarisirwa, saka yakanakisa kugadzirisa ndeyekugadzirisa iyo setpoint (pasi kana yakanyanya kudziya kana kumusoro kana yakanyanya kutonhorera).

Ndoita sei kana ndikawana chiratidzo chewachi negirini bar pane yangu Wiser thermostat

• Kana uchangobva kuisa yako Wiser HubR kana kugamuchira nyowani firmware unogona kuona kuti maminetsi makumi matatu kusvika paawa mushure mekuiswa uye kekutanga kubatana kune yako WiFi network, iyo thermostat skrini yekamuri yaenda isina kana kuratidza wachi chiratidzo kusvika kusvika. 30 mins - iyi ndiyo poindi iyo HubR yako ichadhawunirodha yazvino firmware uye saka iyo thermostat ichaenda isina chinhu / ratidza chiratidzo chewachi kuti ugamuchire yakagadziridzwa magirafu. Hapana chikonzero chekunetseka, asi ndapota tevera matanho ari pasi apa kana izvi zvikaitika:

1. Usabvisa mabhatiri
2. Usayedze kusetazve kamuri stat
3. Usabvise mudziyo kubva kuapp mumakamuri nemidziyo
4. Mirira maminetsi makumi matanhatu, uye kana uchiedza kumutsa thermostat kumusoro skrini inodzoka
5. Kana uchiri kusangana nematambudziko mushure memaawa mashoma ndapota taura nevatengi masevhisi kuti uwane mamwe mazano

 

Zvinyorwa / Zvishandiso

FAQs Chii chandingaita kana Wiser system yangu isiri kushanda [pdf] User Manual Chii chandingaita kana Wiser system yangu isiri kushanda

References

• User Manual