MicroStrategy 2020 Dossier Enterprise Semantic Graph User Guide
Tshajview
Qhov kev pabcuam MicroStrategy Cloud Environment ("MCE" lossis "MCE Service") yog lub platform-as-a-service ("PaaS") uas MicroStrategy tswj hwm nws cov neeg siv khoom sawv cev hauv Amazon Web Cov kev pabcuam, Microsoft Azure, lossis Google Cloud Platform ib puag ncig uas suav nrog kev nkag mus, sib sau ua ke, (a) "Cloud Platform" version ntawm MicroStrategy software cov khoom lag luam (ib qho kev ua kom zoo tshaj plaws ntawm MicroStrategy software platform tsim tshwj xeeb rau kev xa tawm hauv Amazon Web Kev pabcuam,
Microsoft Azure, lossis Google Cloud Platform ib puag ncig) tau ntawv tso cai los ntawm tus neeg siv khoom; (b) Kev Pabcuam Huab Cua, raws li tau piav qhia hauv qab no; thiab (c) Huab Architecture, raws li tau piav qhia hauv qab no. MicroStrategy's PaaS tus qauv yog tsim los tso cai rau cov lag luam kom haus MicroStrategy Analytics thiab Mobility platform hauv ib tus neeg xauj tsev (tshwj tsis yog tau piav qhia hauv Tshooj 6 MicroStrategy AI Khoom) yam tsis tas yuav siv thiab tswj cov txheej txheem hauv qab.
MCE muab cov kev faib suav sau ua ke siv cov kev pabcuam huab-haiv neeg los ntawm Microsoft Azure, Amazon Web Cov kev pabcuam lossis Google Cloud Platform. Raws li cov thev naus laus zis hloov zuj zus mus, MicroStrategy txuas ntxiv suav nrog cov kev pabcuam tshiab uas tso cai rau kom muaj ntau ntxiv, kev ruaj ntseg, lossis kev ua haujlwm kom ntseeg tau tias qhov tseeb architecture muaj rau peb cov neeg siv khoom. Lub hauv paus ntawm kev daws yog MicroStrategy
Analytics thiab Mobility, kev ruaj ntseg, scalable, thiab resilient lag luam txawj ntse kev lag luam daim ntawv thov platform.
MCE tseem suav nrog cov ntsiab lus xav tau los ua haujlwm, nkag mus, thiab tswj cov kev txawj ntse architecture. Cov neeg siv tau muab nrog lawv tus kheej kev txawj ntse architecture raws li kev siv architecture. Thaum npaj tau lawm, cov neeg siv tuaj yeem tsim kho, kho, thiab tswj cov khoom siv kom tau raws li lawv cov kev xav tau.
Raws li cov qauv kev khiav hauj lwm no, cov neeg siv khoom tswj hwm thiab tswj xyuas cov kev daws teeb meem thiab kev txav mus los thaum MicroStrategy tswj hwm kev txhawb nqa huab-raws li kev tsim kho vaj tse.
Cloud Support
Raws li tus neeg siv khoom MCE Service, koj yuav tau txais “Cloud Application Support” (“Cloud Support”) nyob rau hauv uas peb cov Cloud Support engineers yuav muab kev txhawb nqa tsis tu ncua ntawm koj lub sijhawm MCE Kev Pabcuam los pab txhawb kev ua haujlwm siab tshaj plaws-thiab txo tus nqi-ntawm koj qhov kev xa tawm MicroStrategy Cloud Platform. Kev them nyiaj yug huab muaj xws li kev teeb tsa ib puag ncig (teeb tsa cov neeg siv nyiaj hauv cheeb tsam xaiv thiab CIDR rau VPC / VNETs / Subnets), kev lag luam cov ntaub ntawv khaws cia kev sib koom ua ke (suav nrog hloov kho MicroStrategy teeb tsa rau cov ntaub ntawv sib txuas hauv tsev thiab qhib kev sib txuas rau cov ntaub ntawv sab nraud warehouses), authentication ( SSO/ODC), thiab kev sib koom ua ke ntawm daim ntawv thov. Tsis tas li ntawd, Kev Pabcuam Txuj Ci rau Huab Platform version ntawm MicroStrategy Cov Khoom yog muab nrog cov ntawv tso cai rau cov khoom zoo li no raws li koj daim ntawv cog lus nrog MicroStrategy thiab peb Txoj Cai Txhawb Kev Pabcuam thiab Cov Txheej Txheem, tshwj tsis yog tias txhua tus neeg siv khoom MCE muaj cai rau plaub Kev Pabcuam Liaisons (raws li tau teev tseg hauv Technical Support Policy thiab Cov txheej txheem). MicroStrategy Cloud Elite Support yog muag rau MCE Kev Pabcuam cov neeg siv khoom raws li kev muab ntxiv rau kev txhawb nqa huab. Kev tso npe rau Cloud Elite Support muab MCE Cov Kev Pabcuam rau cov neeg siv khoom, nrog rau lwm cov txiaj ntsig, nrog kev txhim kho lub sijhawm teb thawj zaug rau P1 thiab P2 teeb meem, plaub ntxiv Kev Pabcuam Liaisons (yim tag nrho), cov rooj sib tham txhua lub limtiam, thiab kev ceeb toom kev hloov kho. MicroStrategy's Cloud Support Offerings muaj cov ncauj lus kom ntxaws hauv qab no hauv Cov Ntawv Ntxiv A.
Yog production outage qhov teeb meem tshwm sim, MicroStrategy tseg txoj cai los kho qhov teeb meem sawv cev ntawm tus neeg siv khoom yam tsis muaj kev tso cai ua ntej. Yog tias qhov teeb meem kev txhawb nqa tau nkag mus thiab txiav txim siab los ntawm kev kuaj pom tias Kev Tshawb Fawb Txog Kev Tshawb Fawb (RCA) uas tau hais txog qhov teeb meem yog vim muaj cov neeg siv khoom tshwj xeeb ntawm daim ntawv thov MicroStrategy, Cloud Support pab neeg yuav muab cov neeg siv khoom muaj kev xaiv los daws qhov teeb meem. qhov teeb meem. Cov kev daws teeb meem no yuav xav tau kev yuav khoom ntawm MicroStrategy Professional Services rau kev pab ntxiv nyob ntawm qhov nyuaj ntawm qhov teeb meem.
Huab Architecture
Huab Architecture muab los ua ib feem ntawm MCE Kev Pabcuam yog qhov zoo tshaj plaws siv architecture muab kev lag luam-qib cov ntaub ntawv tsim thiab kev tswj hwm, thiab muaj (a) Cloud Architecture Cheebtsam uas yuav tsum tau khiav koj qhov chaw nyob PaaS, teeb tsa los ntawm ib qho Kev Tsim Kho Ib Leeg, los yog pawg High-Availability MCE Architecture tsim cov ntsiab lus hauv qab no, thiab (b) Kev Pabcuam Ib puag ncig huab cua, cov kev pabcuam txhawb nqa thiab cov khoom siv uas xav tau los ua kom tiav cov txheej txheem thiab cov qauv tsim ntawm MCE Service muab.
Huab Infrastructure
Peb qhov kev pabcuam MCE muaj ib tus neeg xauj tsev tsim qauv tsim raws li kev lag luam kev coj ua zoo tshaj plaws rau kev nyab xeeb, ua raws, thiab muaj. Tag nrho cov kev muab yog tag nrho tswj hwm huab ib puag ncig nrog 24 x 7 muaj thiab cais cov metadata servers, load balancers, firewalls, data egress, thiab lwm yam kev pab cuam kom yooj yim ntawm kev siv. Qhov no huab infrastructure (“Ntxiv PaaS Cheebtsam”) muaj nyob rau hauv ntau configurations, raws li tau piav qhia hauv qab no:
A. Huab kev tsim kho vaj tse muab nrog Cloud Architecture - Tier 1 kev khiav hauj lwm ib puag ncig (tsim los ntawm kev txiav txim raws li "Cloud Platform for AWS-Tier 1-MCE" lossis "Cloud Platform for Azure-Tier 1 MCE" lossis "Cloud Platform for GCP - Tier 1 - MCE”) suav nrog cov hauv qab no:
- ib qho (1) ntau lawm piv txwv nrog txog 256 GB RAM;
- ib qho (1) piv txwv tsis tsim khoom nrog txog 128 GB RAM; thiab
- ib qho (1) uas tsis yog-tsim qhov rais piv txwv nrog txog 32 GB RAM
B. Huab kev tsim kho vaj tse muab nrog Cloud Architecture - Tier 2 kev ua haujlwm ib puag ncig (tsim los ntawm kev txiav txim raws li "Cloud Platform for AWS-Tier 2-MCE" lossis "Cloud Platform for Azure-Tier 2-MCE" lossis "Cloud Platform for GCP - Tier 2 – MCE”) suav nrog cov hauv qab no:
- ob (2) ntau lawm piv txwv (clustered) nrog txog 512 GB RAM;
- ib qho (1) piv txwv tsis tsim khoom nrog txog 256 GB RAM; thiab
- ib qho (1) uas tsis yog-tsim qhov rais piv txwv nrog txog 32 GB RAM.
C. Huab kev tsim kho vaj tse muab nrog Cloud Architecture - Tier 3 kev ua haujlwm ib puag ncig (tsim los ntawm kev txiav txim raws li Cloud Platform for AWS-Tier 3-MCE or "Cloud Platform rau Azure-Tier 3-MCE” lossis "Cloud Platform rau GCP - Tier 3 - MCE") suav nrog cov hauv qab no:
- ob (2) ntau lawm (pawg) nrog txog li 1 TB RAM txhua;
- ob (2) cov khoom tsis tsim khoom (pawg) LOSSIS ob (2) qhov tsis tsim khoom (tsis suav nrog) nrog txog li 512 GB RAM txhua; thiab
- ob (2) lub qhov rais uas tsis yog tsim tawm nrog txog 64 GB RAM txhua.
D. Huab kev tsim kho vaj tse muab nrog Cloud Architecture - Tier 4 kev ua haujlwm ib puag ncig (tsim los ntawm kev txiav txim raws li "Cloud Platform for AWS-Tier 4-MCE" lossis "Cloud Platform for Azure-Tier 4-MCE" lossis "Cloud Platform for GCP - Tier 4 – MCE”) suav nrog cov hauv qab no:
- ob (2) ntau lawm (pawg) nrog txog li 2 TB RAM txhua;
- ob (2) cov khoom tsis tsim khoom (pawg) LOSSIS ob (2) cov khoom tsis tsim khoom (tsis suav nrog) nrog txog li 1 TB RAM txhua; thiab
- ob (2) lub qhov rais uas tsis yog tsim tawm nrog txog 64 GB RAM txhua.
E. Cloud Architecture - Standard muab (tsim los ntawm kev txiav txim raws li "Cloud Architecture - AWS" lossis "Cloud Architecture - Azure) suav nrog cov hauv qab no:
- • ib (1) ntau lawm node nrog txog li 512 GB RAM;
- • ib (1) uas tsis yog-tsim kev loj hlob node nrog mus txog 64 GB RAM; thiab
- • ib qho (1) cov khoom siv hluav taws xob tsis tsim khoom nrog txog li 32 GB RAM.
- Cov nodes ntxiv kuj tseem muaj rau kev yuav khoom, los ntawm kev ua tiav ntawm kev txiav txim, ua ib qho ntxiv rau qhov kev thov no. Txhua qhov ntxiv ntawm yuav yog siv rau hauv kev tsim khoom lossis tsis tsim khoom ib puag ncig thiab suav nrog txog 512 GB RAM. Ib tus neeg siv khoom tuaj yeem yuav cov nodes ntxiv los tsim ib qho kev tsim khoom ua ke (nrog rau kev ua haujlwm siab file system) los yog siv cais, ib leeg ib puag ncig rau kev ruaj ntseg lossis kev txhim kho.
F. Huab Architecture - Kev muab me me (tsim los ntawm kev txiav txim raws li "Cloud Architecture - AWS Small" lossis "Cloud Architecture - Azure Small") muaj rau kev yuav khoom los ntawm qee cov neeg siv khoom me me rau nruab nrab nrog cov kev xav tau tsawg dua thiab suav nrog cov hauv qab no:
- ib (1) ntau lawm node nrog txog 128 GB RAM; thiab
- ib (1) cov khoom siv hluav taws xob tsis tsim khoom nrog txog 16 GB RAM.
G. Huab Architecture - GCP tus qauv muab (tsim los ntawm kev txiav txim raws li "Cloud Architecture - GCP") suav nrog cov hauv qab no:
- ib (1) node nrog txog 640 GB RAM; thiab
- ib (1) cov khoom siv hluav taws xob tsis tsim khoom nrog txog 32 GB RAM.
Ntxiv GCP nodes kuj tseem muaj rau kev yuav khoom, los ntawm kev ua tiav ntawm kev txiav txim, ua ib qho ntxiv rau qhov kev thov no. Txhua qhov ntxiv ntawm yuav suav nrog txog 640 GB RAM. Ib tus neeg siv khoom tuaj yeem yuav cov nodes ntxiv los tsim ib qho kev tsim khoom ua ke (nrog rau kev ua haujlwm siab file system) los yog siv cais, ib leeg ib puag ncig rau kev ruaj ntseg lossis kev txhim kho.
H. Huab Architecture - GCP Kev muab me me (tsim los ntawm kev txiav txim raws li "Cloud Architecture - GCP Me") muaj rau kev yuav khoom los ntawm qee cov neeg siv khoom me me rau nruab nrab nrog cov kev xav tau tsawg dua thiab suav nrog cov hauv qab no:
- ib (1) node nrog txog 128 GB RAM; thiab
- ib (1) cov khoom siv hluav taws xob tsis tsim khoom nrog txog 16 GB RAM.
Cov kev pabcuam no tau muab rau koj los ntawm Microsoft Azure, Amazon Web Cov kev pabcuam, lossis Google Cloud Platform los tuav lub MicroStrategy Cloud Platform hauv MicroStrategy Cloud Ib puag ncig thiab yuav ua haujlwm tawm ntawm qhov chaw sib koom ua ke cov ntaub ntawv chaw. Raws li ib feem ntawm PaaS cov khoom ntxiv no, peb tseem yuav muab Kev Pabcuam Huab Ib puag ncig rau koj rau koj qhov xwm txheej, raws li tau piav qhia ntxiv hauv Phau Ntawv Qhia no, uas suav nrog kev txhawb nqa ntawm koj lub MicroStrategy Cloud Platform tswj los ntawm
MicroStrategy kws tshaj lij hauv MicroStrategy Huab Ib puag ncig. Xws li kev txhawb nqa kuj suav nrog 24x7x365 qhov kev saib xyuas thiab ceeb toom, cov ntaub ntawv thaub qab txhua hnub rau kev txhim kho kev puas tsuaj rov qab, hloov tshiab thiab peb lub hlis twg rovviews, thiab daim ntawv pov thawj kev ua raws cai txhua xyoo thiab daim ntawv pov thawj kev ruaj ntseg. Tsis tas li ntawd, txhua tus MCE cov neeg siv khoom yuav tau txais txog li 1 TB hauv ib lub hlis ntawm cov ntaub ntawv tawm mus yam tsis tau them nqi ntxiv. Raws li ib feem ntawm MCE cov kev pabcuam peb lub hlis twg review, peb yuav qhia koj yog tias koj cov ntaub ntawv txhua hli egress siv nyob ze lossis tshaj 1 TB rau txhua qhov chaw MCE.
MCE Architecture
Cov neeg siv khoom uas yuav yog AWS, Azure, lossis GCP Cloud Architecture - Standard lossis Cloud Architecture - Tier 1 muab ntawm MicroStrategy's MCE Architecture yuav tau txais ib qho piv txwv Ntau lawm, ib qho piv txwv tsis tsim khoom, thiab ib qho Windows piv txwv los ntawm Microsoft Azure lossis Amazon Web Cov kev pabcuam lossis GCP, raws li tau pom hauv daim duab hauv qab no. Txhua qhov piv txwv muaj ib lub server rau MicroStrategy Intelligence Server, Web, Library, Mobile, thiab kev sib koom tes. Kuj tseem muaj cov ntaub ntawv rau MicroStrategy metadata, txheeb cais, kev pom, thiab kev pabcuam kev sib koom tes. MCE Architecture yog tsim los ntsuas rau ntau txhiab tus neeg siv kawg.
MICROSTRATEGY Cloud Environment
MICROSTRATEGY Cloud Environment
High-Availability MCE Architecture
MicroStrategy's High-Availability MCE Architecture muaj ib pawg Cloud Architecture spanned hla ntau qhov Availability Zones. MicroStrategy Metadata database kuj tseem muaj ntau heev los ntawm ntau qhov Availability Zone architecture muab los ntawm cov chaw muab kev pabcuam huab. HighAvailability MCE Architecture yog suav nrog Cloud Architecture Tier 2, Tier 3, thiab Tier 4 muab. MCE cov neeg siv khoom tuaj yeem txav mus rau qib tom ntej muaj yog tias yuav tsum muaj cov xwm txheej tsis tsim khoom ntxiv, teev nyob rau hauv Tshooj 3.1.
Cloud Environment Support
Raws li ib feem ntawm Cloud Architecture, MicroStrategy yuav muab Cloud Environment Support rau koj los ntawm kev tswj hwm koj qhov chaw nyob rau tag nrho cov xwm txheej uas tau yuav los ua ib feem ntawm MCE Service subscription, suav nrog cov hauv qab no:
Kev Pabcuam Muaj
Kev pabcuam muaj rau cov khoom tsim tawm yog 24 × 7 thiab rau qhov tsis tsim khoom yog qhov tsawg kawg nkaus ntawm 12 × 5 hauv cov neeg siv khoom lub sijhawm hauv cheeb tsam. Cov kev txwv no tuaj yeem hloov pauv raws li kev pom zoo ntawm kev sib nrig sib.
Kev Tshawb Fawb Hauv paus (RCA)
Rau ntau lawm outages, RCA tuaj yeem thov los ntawm tus neeg siv khoom. Cov neeg siv khoom yuav tau txais RCA daim ntawv qhia tsis pub dhau kaum (10) hnub ua haujlwm tom qab thov.
Cloud Support yuav npog txhua yam txog kev kuaj mob ntawm RCA. Nws kuj tseem yuav npog cov khoom tsis xws luag, kev ruaj ntseg hloov tshiab, kev ua haujlwm hloov tshiab, thiab kev hloov pauv. Raws li tau sau tseg hauv Tshooj 2, yog RCA txiav txim siab qhov teeb meem tsim los ntawm cov neeg siv khoom tshwj xeeb customization, MicroStrategy yuav muab cov kev xaiv sab nraud ntawm Cloud Support, xws li Kev Pabcuam Kev Ua Haujlwm, los daws qhov teeb meem.
24/7 Huab Support Hotline
Rau Production piv txwv outages qhov twg kev kho qhov system tseem ceeb heev, pab pawg huab cua thoob ntiaj teb tau npaj rau kev daws teeb meem sai. Pab pawg MicroStrategy Cloud ua haujlwm nyob ib ncig ntawm lub moos los txhawb cov neeg siv khoom thiab tswj kev pabcuam SLA
Saib xyuas thiab ceeb toom
Cov txheej txheem tseem ceeb raug saib xyuas rau txhua qhov kev tsim khoom thiab tsis tsim khoom. MicroStrategy muaj cov lus ceeb toom ntawm kev siv CPU, kev siv RAM, qhov chaw disk, daim ntawv thov tshwj xeeb cov txee, VPN Tunnel, thiab ODBC cov khoom lag luam saib xyuas. Raws li ib feem ntawm MicroStrategy's Cloud Elite Support Muab cov neeg siv khoom tsim nyog tau txais kev ceeb toom kev cai. Kev ua haujlwm tau zoo tau nkag mus rau lub sijhawm los muab cov neeg siv khoom thiab pab pawg Cloud Support lub peev xwm los tuav lub platform huab ua tau zoo.
Thaub qab
Cov thaub qab txhua hnub tau ua rau txhua tus neeg siv khoom siv, suav nrog lub xeev thiab cov metadata. Los ntawm lub neej ntawd, MCE cov neeg siv khoom yuav muaj xya (7) hnub thaub qab lub sijhawm khaws cia, peb caug (30) hnub txuas ntxiv lub voj voog rov qab suav nrog cov ntaub ntawv metadata, thiab cov ntaub ntawv thaub qab txhua hli rau kaum ib (11) lub hlis dhau los. Tag nrho cov ntaub ntawv thaub qab suav nrog cov metadata, cov kev pabcuam khaws cia, ntsuas, caches, duab, thiab plugins. Thov hu rau koj Tus Thawj Coj Tus Thawj Coj rau kev kwv yees tus nqi ntxiv yog tias koj muaj kev xav tau ntxiv.
Platform Analytics
MicroStrategy Platform Analytics tau teeb tsa rau txhua tus neeg siv khoom MicroStrategy ntawm MCE thiab khaws cia kom tso cai rau kev nkag mus rau qhov ntsuas kev ua tau zoo. MicroStrategy yuav saib xyuas MCE Servicebased cov ntaub ntawv khaws cia thiab / lossis lub cim xeeb lub cim xeeb ntawm Platform Analytics database. Nyob rau hauv qhov xwm txheej qhov chaw muaj tsawg dua 20% ntawm qhov chaw khaws cia, tom qab tau txais kev pom zoo ntawm cov neeg siv khoom, MicroStrategy yuav tshem tawm cov ntaub ntawv qub los ntawm MCE Service-based Platform Analytics database hauv 30-hnub increments kom txog thaum lub disk muaj qis dua 80%. muaj peev xwm pib. Tus nqi ntawm cov ntaub ntawv uas tus neeg siv khoom xaiv khaws yuav muaj tus nqi sib xws rau tus neeg siv khoom. Hu rau koj pab neeg Account rau tus nqi kwv yees los hloov kho MCE Kev Pabcuam, suav nrog kev nce ntxiv rau cov ntaub ntawv khaws cia thiab / lossis lub voos xwmfab nco.
Kev tu
Lub qhov rais tu vaj tse tau teem caij txhua hli kom tso cai rau cov neeg thib peb qhov kev ruaj ntseg hloov tshiab los siv rau MCE platform. Thaum lub sijhawm teem caij cuam tshuam no, MCE cov tshuab yuav tsis tuaj yeem xa thiab tau txais cov ntaub ntawv los ntawm cov kev pabcuam muab. Cov neeg siv khoom yuav tsum npaj los tsim cov txheej txheem uas suav nrog kev ncua thiab rov pib dua ntawm daim ntawv thov, rov teem caij ua npe, thiab suav nrog tab sis tsis txwv rau, cuam tshuam cov ntaub ntawv thauj khoom ib txwm. Thaum nws tsim nyog los ua cov txheej txheem saib xyuas xwm txheej ceev, MicroStrategy yuav ceeb toom rau cov neeg siv khoom tshwj xeeb cov neeg sib tham ntawm email kom sai li sai tau - txheeb xyuas qhov xwm txheej ntawm xwm txheej kub ntxhov thiab hnub thiab lub sijhawm ua tiav. Cov neeg siv khoom ib txwm yuav tau txais yam tsawg kawg ntawm ob lub lis piam 'kev ceeb toom ua ntej rau kev npaj kho qhov rais. Txawm li cas los xij, yog tias yuav tsum tau ua haujlwm saib xyuas xwm txheej ceev, peb yuav siv cov kev lag luam tsim nyog los muab 24-rau-48-teev ceeb toom ua ntej thov kev kho. MCE cov neeg siv khoom yuav tsum ua raws li lawv lub qhov rais saib xyuas txhua hli. Yog tias lub qhov rais muab tso rau tsis haum, thov hu rau koj tus Cloud Technical Account Manager (CTM).
Peb Lub Hlis Service Reviews
Tus neeg saib xyuas Cloud Technical Account (CTM) rau koj MCE yuav ua Tus Pabcuam Peb Hlis Reviews (QSR) nrog rau kev lag luam thiab kev sib cuag ntawm ib lub hlis twg cadence. Qhov no tuaj yeem suav nrog qhov dhauview ntawm cov peev txheej thiab cov lus pom zoo raws li kev pom zoo.
Infrastructure Muaj
MCE Kev Pabcuam yog tsim los tiv thaiv qhov tsis ua haujlwm ntawm ib tus neeg pabcuam kom tswj tau qhov muaj. Rau cov chaw ib puag ncig, qhov no tau ua tiav los ntawm kev siv cov ntawv thov hauv qab thiab tsim cov kev coj ua zoo tshaj plaws. MicroStrategy Huab kuj tseem siv cov advantages of Availability Zones ("AZ") in AWS, Azure, and GCP.
Fail-Over
Cov txheej txheem tsis tu ncua tso cai rau kev thaub qab thiab cov ntaub ntawv hauv lub xeev nrog kev khaws cia ntev AZs. Kev siv ntau yam AZs rau pawg ntau lawm ib puag ncig tsim kom muaj kev sib cais ntawm cov ntaub ntawv ntawm lub tshuab khaws cia ntau lawm thiab qhov chaw thaub qab. MicroStrategy muab RPO (Cov Hom Phiaj Rov Qab Rov Qab) ntawm 24 teev nrog RTO (Lub Sijhawm Rov Qab Los) ntawm 48 teev raws li Availability Zone tsis ua haujlwm.
Kev puas tsuaj rov qab
MicroStrategy's MCE muab tsis muab cheeb tsam tsis ua haujlwm hauv nws cov qauv muab. Txawm li cas los xij, cov neeg siv khoom muaj kev xaiv los yuav Kev Puas Tsuaj Rau Kev Puas Tsuaj (DR) raws li kev ntxiv rau tus qauv muab ntawm tus nqi ntxiv. MicroStrategy pom zoo kom muaj qhov chaw khaws ntaub ntawv thib ob muaj rau lub hom phiaj tsis ua tiav thaum xav txog kev yuav khoom rov qab los. MicroStrategy muab cov kev xaiv hauv qab no rau DR:
- Kub-txias: Cov neeg siv khoom ib puag ncig hauv cheeb tsam tsis ua haujlwm tau muab thiab kaw thiab tsuas yog pib thaum muaj kev puas tsuaj tshwm sim hauv cheeb tsam thawj. Qhov no muab qhov kwv yees kwv yees RPO ntawm 24 teev thiab RTO ntawm 6 teev.
- Kub-Sov: Cov neeg siv khoom ib puag ncig hauv cheeb tsam tsis ua haujlwm tau muab thiab dhau los ntawm kev hloov kho Metadata txhua hnub. Ib puag ncig raug kaw tom qab lub refresh. Qhov no muab lub hom phiaj RPO ntawm 24 teev thiab RTO ntawm 4 teev.
Hloov kho thiab hloov kho tshiab
MicroStrategy tau cog lus los muab cov kev hloov tshiab tshiab nrog kev txhim kho kev ruaj ntseg, yog li txhua tus neeg siv khoom yuav tsum tau coj advantage ntawm kev kho thiab cov yam ntxwv tshiab. Rau txhua daim ntawv tso cai khoom, peb yuav xa tuaj rau koj txhua lub quarter, tsis tau them nqi thiab ntawm koj qhov kev thov, Kev Hloov Kho lossis Hloov Kho raws li ib feem ntawm Kev Pabcuam Kev Pabcuam Subscription. Kev hloov kho loj tau ua tiav nyob rau hauv ib puag ncig pub dawb mus txog 30 hnub kom tso cai rau cov neeg siv khoom sim. Kev hloov tshiab yuav tsis suav nrog cov khoom lag luam tshiab cais. Cov neeg siv khoom xav tau ntev dua 30 hnub los ua kom tiav qhov kev txhim kho yuav tsum hu rau lawv Tus Thawj Coj Tus Thawj Coj.
Koj CTM yuav ua haujlwm nrog koj txhua lub hlis twg los teem caij hloov tshiab. Cov kev hloov tshiab no yog seamless thiab nqa tag nrho cov customizations nyob rau hauv koj ib puag ncig MicroStrategy. Tus neeg siv khoom yog lub luag haujlwm kom ntseeg tau tias SDK Mobile apps tau rov ua dua kom ua raws li cov qauv tshiab ntawm MicroStrategy. Cov neeg siv khoom kuj raug txhawb kom ua qhov kev ntsuas rov qab ntawm qhov chaw hloov tshiab nrog rau cov ntaub ntawv siv tau thiab sim lwm cov kev cai ua haujlwm.
Lub luag haujlwm thiab lub luag haujlwm
RACI Table hauv qab no hauv Cov Ntawv Ntxiv B qhia txog lub luag haujlwm thiab lub luag haujlwm ntawm cov neeg siv khoom thiab MicroStrategy. Thov nco ntsoov tias qee qhov kev lav phib xaub yog nyob ntawm cov chaw muab kev pabcuam huab thiab, yog li ntawd, MicroStrategy yuav ua raws li cov chaw muab kev pabcuam huab Kev Pabcuam Qib Daim Ntawv Pom Zoo rau kev pabcuam muaj.
Cov neeg siv daim ntawv thov
Cov Neeg Siv Khoom
MicroStrategy Projects, Warehouse, ETL
Kev ruaj ntseg thiab kev ua raws cai
Cloud Software & Administration
Environment & Operating System
Virtualization Txheej
Lub cev Server
Networking & Firewalls
Data Center & Utilities
Tsis yog Migrated MicroStrategy Cheebtsam
Hais hauv qab no yog MicroStrategy Cheebtsam uas yuav tsis tau tuav hauv huab. Cov neeg siv khoom tau raug txhawb kom txav deb ntawm cov khoom qub qub thiab siv cov cuab yeej tshiab thiab niaj hnub hloov pauv ntawm cov cuab yeej no:
- MicroStrategy Narrowcast Server hloov nrog Distribution cov kev pabcuam
- MicroStrategy Enterprise Manager hloov nrog Platform Analytics
Cov khoom hauv qab no tsuas yog txhawb rau kev sib txuas rau MCE. MicroStrategy yuav tsis tuav lawv hauv Huab. Cov kev daws teeb meem no yuav xav tau kev pab ntxiv los ntawm MicroStrategy Professional Services.
- IIS web server txhawb MDX
- Customizations tsis nyob rau hauv daim ntawv plugin
Distribution Services
Txhua MicroStrategy Cloud cov neeg siv khoom yuav tsum siv lawv tus kheej SMTP server rau kev xa email thiab keeb kwm sau npe. File Kev tso npe yuav raug thawb mus rau AWS S3 thoob lossis Azure BLOB Storage lossis Google Cloud Storage muab rau cov neeg siv khoom ua ib feem ntawm MCE infrastructure rau txhua tus neeg siv khoom. Cov neeg siv khoom tuaj yeem rub file Cov ntawv tso npe los ntawm cov chaw khaws cia tau muab thaum lub sij hawm caij nkoj nrog lawv CTMs.
MCE Migration Licensing
Ob daim ntawv tso cai ntxiv yog muab rau huab ua haujlwm thiab kev saib xyuas. Cov nyiaj no yog 'mstr_svc' thiab 'Axx-administrator' lossis 'Cxx-administrator' lossis 'Gxx-administrator'. MSTR Tus neeg siv yuav tsum tau ua haujlwm tsis tu ncua, tsis raug tshem tawm. MicroStrategy Cloud Team yuav pab MSTR cov neeg siv thaum tsim nyog, piv txwv li Kev Hloov Kho thiab Hloov Kho.
AI Muaj Peev Xwm
Cov "MicroStrategy AI," thiab "MicroStrategy AI User" SKUs muab kev txawj ntse txawj ntse ua ib feem ntawm koj qhov kev pabcuam MCE ("AI Capabilities").
AI Peev Xwm tau tsim los ua kom haum rau ntau tus neeg siv lub luag haujlwm, thiab muab AI-pab tshawb nrhiav cov ntaub ntawv, cov txheej txheem tsim cov dashboard, SQL tsim cov cuab yeej, thiab ML-raws li kev pom kev pom. Lub peev xwm AI nyob rau hauv lub moj khaum ntawm MicroStrategy analytics platform txhawb nqa lub platform cov ntaub ntawv ua thiab kev nthuav qhia muaj peev xwm. Kev siv AI Peev Xwm tuaj yeem muaj cov kev txwv uas cuam tshuam rau kev ua tau zoo, qhov zoo thiab / lossis qhov tseeb ntawm cov khoom siv los ntawm koj qhov kev pabcuam MCE thiab yuav tsum tsis txhob hloov cov kev txiav txim siab ntawm tib neeg. Koj tseem muaj lub luag haujlwm rau kev txiav txim, kev txiav txim, thiab kev ua uas koj ua lossis ua raws li cov txiaj ntsig ntawm koj qhov kev pabcuam MCE.
Txawm hais tias tsis muaj dab tsi los ntawm qhov tsis sib xws, peb tuaj yeem muab AI Peev Xwm rau koj los ntawm ib puag ncig uas txawv ntawm qhov chaw ua haujlwm tau teev tseg hauv koj daim ntawv xaj MCE Service. Tej zaum koj yuav tsis ua qhov kev ntsuam xyuas nkag mus rau ntawm qhov kev pabcuam kev txawj ntse uas ua rau muaj peev xwm AI.
Consumption-Based Licensing and Auto-Replenishment of MicroStrategy AI SKU Rau txhua MicroStrategy AI SKU kom muaj nuj nqis koj daim ntawv tso cai, koj tuaj yeem haus txog li nees nkaum txhiab (20,000) Cov Lus Nug (raws li tau hais tseg hauv qab no) rau lub sijhawm txog li kaum ob (12) lub hlis pib nyob rau hnub txiav txim siv tau thiab, nyob rau hauv cov ntaub ntawv ntawm ib tug ntxiv, txij thaum pib ntawm lub sij hawm rov qab siv tau (txhua lub sij hawm, ib tug "Siv lub sij hawm"). Cov lus nug uas tsis tau txais yuav raug rho tawm ua ntej ntawm (a) kawg ntawm Lub Sijhawm Siv, lossis (b) kev txiav tawm lossis tas sijhawm ntawm MCE Service, thiab tsis txhob nqa mus rau lwm lub sijhawm siv tom ntej. Thaum lub sijhawm dhau los ntawm Kev Siv Sijhawm dhau los lossis kev noj tag nrho ntawm 20,000 Cov Lus Nug, peb yuav cia li rov ua koj txoj cai kom haus ntxiv 20,000 Cov Lus Nug rau txhua daim ntawv tso cai MicroStrategy AI SKU kom muaj nuj nqis rau lub sijhawm siv tom ntej, txhua tus ntawm tus nqi tam sim no. rau cov MicroStrategy no, tshwj tsis yog tias koj tau sau ntawv ceeb toom rau peb tias koj xav kom tsis txhob rov rov pib dua (a) tsawg kawg yog cuaj caum (90) hnub ua ntej lub sijhawm siv tam sim no, lossis (b) ua ntej 18,000 Cov Lus Nug tau noj, qhov twg tshwm sim thawj zaug.
MicroStrategy AI yog txwv tsis pub tshem tawm los ntawm koj, thiab tsis tuaj yeem thim rov qab. Txhawm rau zam kev tsis ntseeg, cov lus hais saum toj no tsis siv rau kev tso cai ntawm MicroStrategy AI User SKU, uas tau tso cai los ntawm tus neeg siv lub npe, tsis txwv cov lus nug. Cov neeg muas zaub yuav lub MicroStrategy AI SKU yuav nkag mus rau Platform Analytics uas yuav suav nrog koj qhov kev siv hauv nws qhov kev tshaj tawm.
Ib “Lus nug” txhais tau tias yog ib qho kev nqis tes ua thaum siv MicroStrategy AI SKU. Hauv qab no yog exampLos ntawm ib lo lus nug:
- Auto Answers (ntau txoj kev xaiv noj):
-
- ib qho kev txiav txim xa mus rau MicroStrategy's Auto chatbot uas xa rov qab cov lus teb suav nrog kev noj ib nqe lus nug
- ib qho nyem rau ntawm nws pib-populated cov lus qhia hauv qab MicroStrategy's Auto chatbot input box suav nrog kev noj ib nqe lus nug.
- ib qho kev xaiv tom ntej ntawm cov ntaub ntawv pom zoo tsom xam suav nrog kev noj cov lus nug ntxiv.
-
- Auto SQL:
-
- ib qho kev txiav txim xa mus rau MicroStrategy's Auto chatbot uas xa rov qab cov lus teb suav nrog kev noj ib nqe lus nug.
- Auto Dashboard (ntau txoj kev xaiv noj):
- ib qho kev txiav txim xa mus rau MicroStrategy's Auto chatbot uas xa rov qab cov lus teb suav nrog kev noj ib nqe lus nug.
- ib qho nyem rau ntawm nws pib-populated cov lus qhia hauv qab MicroStrategy's Auto chatbot input box suav nrog kev noj ib nqe lus nug.
- ib qho kev xaiv tom ntej ntawm cov ntaub ntawv pom zoo tsom xam suav nrog kev noj cov lus nug ntxiv.
-
Kev ruaj ntseg
Ntau yam kev ruaj ntseg cov cuab yeej raug ua haujlwm los ua qhov kev ntsuam xyuas nkag mus thiab kho, kev kaw qhov xwm txheej, thiab kev tswj xyuas qhov tsis zoo. MCE Kev Pabcuam tswj hwm kev ruaj ntseg siab raws li cov qauv kev ruaj ntseg hauv qab no:
Kev Tswj Xyuas Kev Pabcuam (SSAE-18)*
SSAE-18 yog lub koom haum pabcuam kev tshuaj xyuas tus qauv tswj hwm los ntawm AICPA. Nws ntsuam xyuas Lub Koom Haum Pabcuam Tswjhwm ntawm kev ruaj ntseg, muaj, thiab kev ua haujlwm ncaj ncees ntawm lub kaw lus thiab kev ceev ntiag tug thiab kev ceev ntiag tug ntawm cov ntaub ntawv ua tiav los ntawm lub kaw lus. Peb qhov kev pabcuam MCE tuav daim ntawv qhia SOC2 Hom 2.
Health Insurance Portability and Accountability Act (HIPAA)
Kev tswj hwm tsim los tiv thaiv cov ntaub ntawv kho mob.
Payment Card Industry Data Security Standards (PCI DSS)
Payment Card Industry Data Security Standard (PCI DSS) yog ib tug tswv cuab ntawm cov ntaub ntawv kev ruaj ntseg tus qauv rau cov koom haum uas tuav cov ntaub ntawv tuav pov hwm. MCE tuav SAQ-D rau Cov Chaw Pabcuam.
International Organization rau Standardization (ISO 27001-2) *
International Organization for Standardization (ISO 27001-2) yog tus qauv tswj kev ruaj ntseg uas qhia txog kev tswj hwm kev nyab xeeb zoo tshaj plaws thiab kev tswj hwm kev nyab xeeb raws li ISO 27002 cov lus qhia zoo tshaj plaws.
*MicroStrategy nyob rau hauv tus txheej txheem tau txais ntawv pov thawj rau cov qauv kev ruaj ntseg saum toj no ntawm Google Cloud Platform. Cov ntawv pov thawj tau cia siab tias yuav ua tiav hauv 2024
MCE Security Scans
MicroStrategy yuav ua qhov kev ruaj ntseg review ntawm tag nrho cov kev cai Cheebtsam muab los ntawm cov neeg muas zaub xws li
as plugins, tsav tsheb, thiab lwm yam. Cov neeg siv khoom yog lub luag haujlwm kho txhua qhov kev tshawb pom kev ruaj ntseg.
Cloud Shared Services Cheebtsam
Raws li ib feem ntawm MCE Service's platform architecture thiab hauv kev txhawb nqa ntawm Huab Ib puag ncig, peb suav nrog cov kev daws teeb meem thib peb los pab hauv kev tswj hwm, xa tawm, thiab kev ruaj ntseg ntawm cov txheej txheem, thiab ua tiav cov haujlwm ua haujlwm. Cov no suav nrog kev tswj hwm thiab kev tshawb nrhiav cov lus teb, cov kev daws teeb meem huab kev nyab xeeb kev tswj hwm kev tswj hwm kev tswj hwm, kev tshuaj xyuas cov ntawv thov / kev tsim kho vaj tsev, kev ceeb toom thiab kev tswj hwm kev daws teeb meem, thiab kev ua haujlwm thiab cov cuab yeej txuas txuas ntxiv.
Kev Pabcuam Muaj
MCE muaj kev pom zoo qib kev pabcuam ntawm 99.9% rau cov chaw tsim khoom sib koom ua ke thiab 99% qib kev pabcuam rau ib qho piv txwv uas tsis yog pawg tsim khoom. Muaj yog xam nyob rau ib lub hlis raws li nram no:
Service txhais
“Txhua feeb”: tag nrho cov naj npawb ntawm cov feeb hauv ib lub hlis.
"Production Instance": MCE Intelligence Architecture uas cov neeg siv tab tom khiav hauv kev tsim khoom, txhawb nqa cov txheej txheem kev lag luam.
“Unavailability”: rau txhua qhov Ntau Lawm, tag nrho cov naj npawb ntawm cov feeb nyob rau hauv ib lub hlis ntawm lub sij hawm uas (1) Production Instance(s) tsis muaj kev sib txuas sab nraud; (2) Cov Khoom Siv Ntau Lawm muaj kev sib txuas sab nraud tab sis tsis tuaj yeem ua cov ntawv thov (piv txwv li, tau txuas cov ntim uas ua rau xoom nyeem- sau IO, nrog rau IO nyob rau hauv kab); los yog (3) tag nrho cov kev sib txuas lus thov los ntawm ib feem ntawm Cov Khoom Siv Khoom Ua Haujlwm tsis ua haujlwm tsawg kawg tsib feeb sib law liag. "Unavailability" tsis suav nrog cov feeb thaum MCE tsis muaj vim muaj teeb meem cuam tshuam nrog cov ntawv thov tsim hauv MicroStrategy software platform, suav nrog qhov project, tshaj tawm, thiab cov teeb meem ntawm cov ntaub ntawv; teeb meem tsiv teb tsaws cuam tshuam txog tus neeg siv tsim; Cov teeb meem thov ETL; tsis tsim nyog database logical tsim thiab code teeb meem; downtime cuam tshuam rau kev teem caij tu; downtime tau ntsib los ntawm cov neeg siv kev ua si; tsis muaj internet dav dav; thiab lwm yam uas tawm ntawm MicroStrategy txoj kev tswj kom tsim nyog.
“Tag nrho Unavailability”: Qhov sib sau tsis muaj nyob thoob plaws txhua qhov Kev Tsim Khoom. Rau ib nrab lub hlis ntawm lub sijhawm uas cov neeg siv khoom sau npe rau MCE, qhov muaj yuav raug xam raws li tag nrho lub hli, tsis yog ib feem ntawm lawv cov npe.
Kev kho mob
Yog tias tus txheej txheem muaj nyob ntawm 99.9% (rau pawg Ntau Lawm) thiab 99% (rau qhov tsis yog pawg ntau lawm) tsis tau raws li hauv ib lub hlis twg, cov neeg siv khoom tuaj yeem tsim nyog tau txais Kev Pabcuam Credit, raws li cov ntsiab lus hauv qab no. Txhua Qhov Kev Pab Cuam Tshuam yuav raug suav ua ib feem puatage ntawm tag nrho cov nqi them los ntawm cov neeg siv khoom rau MCE Kev Pabcuam, tswj hwm los ntawm MicroStrategy hauv lub hlis ntawm daim ntawv teev npe uas tau txais Kev Pabcuam Credit. Qhov no yog qhov kev kho tshwj xeeb uas muaj rau cov neeg siv khoom hauv qhov xwm txheej MicroStrategy tsis ua raws li cov kev xav tau ntawm qib kev pab cuam uas tau teev tseg hauv qhov muaj nyob hauv Tshooj 4.
Kev Pab Cuam
Clustered Production Instance:
- Muaj tsawg dua 99.9% tab sis sib npaug lossis ntau dua 99.84%: 1% Kev Pabcuam Credit
- Muaj tsawg dua 99.84% tab sis sib npaug lossis ntau dua 99.74%: 3% Kev Pabcuam Credit
- Muaj tsawg dua 99.74% tab sis sib npaug lossis ntau dua 95.03%: 5% Kev Pabcuam Credit
- Muaj tsawg dua 95.03%: 7% Kev Pabcuam Credit
Tsis yog-Clustered Production Instance:
- Muaj tsawg dua 99% tab sis sib npaug lossis ntau dua 98.84%: 1% Kev Pabcuam Credit
- Muaj tsawg dua 98.84% tab sis sib npaug lossis ntau dua 98.74%: 3% Kev Pabcuam Credit
- Muaj tsawg dua 98.74% tab sis sib npaug lossis ntau dua 94.03%: 5% Kev Pabcuam Credit
- Muaj tsawg dua 94.03%: 7% Kev Pabcuam Credit
Kev Pab Cuam Tshuam Cov Txheej Txheem
Yuav kom tau txais Kev Pabcuam Credit, cov neeg siv khoom yuav tsum xa cov ntaub ntawv MicroStrategy rau lossis ua ntej hnub 15 ntawm
lub hli daim ntawv qhia hnub tom qab lub hli daim ntawv qhia hnub uas qhov Kev Pabcuam Credit tau liam tias suav nrog cov ntaub ntawv hauv qab no: (a) cov lus "SLA Credit Request" hauv "Case Summary/Error Message" field; (b) cov lus piav qhia ntxaws txog cov xwm txheej uas ua rau tsis muaj nyob; (c) hnub tim, lub sijhawm, thiab lub sijhawm ntawm qhov tsis muaj nyob; (d) cov kab ke cuam tshuam lossis cov ID (s) muab rau cov neeg siv khoom los ntawm MicroStrategy thaum lub sij hawm onboarding thiab Intelligence Architecture xa cov dej num; thiab (e) cov lus piav qhia ntxaws txog kev ua los ntawm cov neeg siv los daws qhov tsis muaj. Thaum MicroStrategy tau txais qhov kev thov no, MicroStrategy yuav tshuaj xyuas cov ntaub ntawv muab thiab lwm yam ntaub ntawv cuam tshuam los txiav txim qhov ua rau Tsis Muaj (xws li, rau example, cov ntaub ntawv hais txog kev muaj peev xwm ua tau zoo ntawm Kev Txawj Ntse Architecture, software thib peb lossis cov kev pabcuam, kev vam khom rau cov neeg siv khoom tuav lossis sau npe software lossis kev pabcuam, kev khiav haujlwm, thiab cov khoom siv software ntawm MCE). Tom qab ntawd, MicroStrategy yuav txiav txim siab hauv txoj kev ntseeg zoo seb qhov Kev Pab Cuam Tshuam puas tau txais thiab yuav ceeb toom rau cov neeg siv khoom ntawm nws qhov kev txiav txim siab. Yog tias MicroStrategy txiav txim siab tias qhov Kev Pab Cuam Tshuam tau ua tiav, tom qab ntawd ntawm nws qhov kev txiav txim siab, nws yuav yog (1) siv Daim Ntawv Pov Thawj Kev Pabcuam rau MCE Kev Pabcuam tom ntej xa lossis (2) txuas ntxiv MCE Service Term rau ib lub sijhawm sib npaug rau Cov Nqi Them Nqi Pabcuam . Cov neeg siv khoom tsis tuaj yeem them tus nqi them rau MicroStrategy nrog Kev Pab Cuam Tshuam.
Cov ntsiab lus muaj feem xyuam rau kev ua cov ntaub ntawv tus kheej
Tshooj 5 no tsuas yog siv rau qhov uas tsis muaj lwm qhov kev pom zoo ua tiav nyob rau hauv qhov chaw hais txog tib yam kev kawm ntawm MicroStrategy thiab cov neeg siv khoom ("Cov neeg siv khoom"), suav nrog txhua qhov kev txiav txim thiab / lossis kev pom zoo ntawm tus neeg siv khoom thiab MicroStrategy ( sib sau ua ke, "Cov Ntawv Pom Zoo Kev Tswj Xyuas"), thiab yuav tsum suav tias yog Cov Ntaub Ntawv Ntxiv Ntxiv (DPA). Tsuas yog raws li kev hloov kho los ntawm DPA no, Daim Ntawv Pom Zoo Kev Tswj Xyuas yuav nyob ruaj khov thiab muaj txiaj ntsig.
Lus txhais
"Txoj Cai Tiv Thaiv Cov Ntaub Ntawv" txhais tau tias tag nrho cov kev cai lij choj thiab cov cai uas siv rau MicroStrategy, nws pab pawg neeg thiab cov neeg thib peb uas yuav raug siv los ntawm kev ua haujlwm ntawm MCE Kev Pabcuam ntsig txog kev ua haujlwm ntawm tus kheej cov ntaub ntawv thiab kev ceev ntiag tug, suav nrog, tsis muaj kev txwv. , Txoj Cai Tiv Thaiv Cov Ntaub Ntawv (EU) 2016/679, United Kingdom General Data Protection Regulation, thiab US Data Privacy Laws (txhais tau hauv qab no) Cov nqe lus “Controller,” “Commissioner,” “Business,” “Processor,” “Data Subject,” “Supervisory Authority,” “process,” “processing,” thiab “personal. cov ntaub ntawv" yuav tsum raug txhais raws li lawv lub ntsiab lus raws li tau teev tseg raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv Siv Tau.
“Cov neeg siv khoom Group” txhais tau hais tias Cov Neeg Siv Khoom thiab cov koom tes, cov koom tes, cov koom tes ua lag luam thiab tuav lub tuam txhab ntawm Cov Neeg Siv Khoom (ua tus tswj hwm) nkag lossis siv MCE Kev Pabcuam rau Cov Neeg Siv Khoom lossis los ntawm Cov Neeg Siv Khoom lossis lwm tus neeg thib peb uas tau tso cai siv MCE Kev Pabcuam raws li cov Kev Tswj Xyuas Kev Pom Zoo ntawm Cov Neeg Siv Khoom thiab MicroStrategy, tab sis leej twg tsis tau kos npe rau nws daim ntawv xaj nrog MicroStrategy.
"EU Standard Contractual Clauses” txhais tau tias Module 3 cov nqe lus uas muaj nyob rau hauv European Commission Kev Txiav Txim Siab (2021/914) ntawm 4 Lub Rau Hli 2021 ntawm cov qauv kev cog lus rau kev hloov cov ntaub ntawv tus kheej mus rau cov txheej txheem tsim nyob rau hauv peb lub teb chaws raws li General Data Protection Regulation (EU) 2016/679, raws li tej zaum yuav hloov kho, ntxiv, lossis hloov qee lub sijhawm raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv Siv Tau thiab uas tau koom nrog los ntawm kev siv ntawm no ua ib feem ntawm DPA no thiab ib daim qauv uas tuaj yeem nkag mus rau ntawm www.microstrategy.com/en/legal/contract-hub, raws li kev cai ntawm
Tshooj 5.5 hauv qab no.
"EU-US Data Privacy Framework" txhais tau hais tias European Commission siv qhov kev txiav txim siab ntawm 10 Lub Xya Hli 2023 raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv.
“International Transfer” txhais tau tias kev hloov ntawm tus kheej cov ntaub ntawv los ntawm ib lub teb chaws nyob rau hauv lub European Economic Area (EEA) los yog Switzerland los yog lub tebchaws United Kingdom (ob lub teb chaws tsis nyob rau hauv lub EEA los yog EU) mus rau ib lub teb chaws los yog ib cheeb tsam uas tsis tau lees paub los ntawm European Commission, Switzerland los yog United. Lub Nceeg Vaj uas muab kev tiv thaiv txaus rau cov ntaub ntawv tus kheej lossis raws li qhov yuav tsum tau ua ntxiv los tiv thaiv cov ntaub ntawv tus kheej kom txaus.
“MCE Service” txhais tau tias MicroStrategy Cloud Environment service, platform-as-a-service muab uas peb tswj hwm tus neeg siv khoom sawv cev hauv Amazon Web Cov Kev Pabcuam, Microsoft Azure, lossis Google Cloud Platform ib puag ncig uas suav nrog kev nkag mus, suav nrog: (a) "Cloud Platform" version ntawm peb cov khoom lag luam (kev ua kom zoo dua ntawm MicroStrategy software platform tsim tshwj xeeb rau kev xa tawm hauv Amazon Web Cov kev pabcuam, Microsoft Azure, lossis Google Cloud Platform ib puag ncig) tau tso cai los ntawm Cov Neeg Siv Khoom; (b) Kev them nyiaj yug huab; thiab (c) Ntxiv PaaS Cheebtsam (raws li tau hais tseg saum toj no hauv Tshooj 3.1 Cloud Infrastructure) rau koj siv nrog cov khoom zoo li no.
"Sub-Processor" txhais tau hais tias txhua tus neeg thib peb tau xaiv los ntawm MicroStrategy los ua cov ntaub ntawv tus kheej.
“US Data Privacy Laws” txhais tau hais tias ib qho twg thiab tag nrho cov kev cai lij choj hauv Teb Chaws Asmeskas los yog US xeev cov cai ntiag tug thiab cov kev cai cuam tshuam txog kev tiv thaiv Cov Ntaub Ntawv Tus Kheej, txawm tias muaj nyob rau hnub tim los yog tshaj tawm tom qab ntawd, raws li kev hloov kho lossis hloov pauv, suav nrog tsis txwv California Consumer Privacy Act of 2018 , Cal. Civ. Code §§ 1798.100 et seq., raws li kev hloov kho los ntawm California Txoj Cai Tswjfwm Ntiag Tug ntawm 2020, thiab tag nrho cov kev cai tau muab tso rau ntawd ("CCPA"); Virginia Consumer Data Protection Act of 2021, Va. Code Ann. §§ 59.1-571 et seq. (“VCDPA”), raws li pib lub Ib Hlis 1, 2023; Colorado Privacy Act of 2021, Colo. Rev. Stat. §§ 6-1-1301 et seq. ("CPA"), raws li yuav pib ua haujlwm pib Lub Xya Hli 1, 2023; Txoj Cai Connecticut Hais Txog Tus Kheej Cov Ntaub Ntawv Tsis Pub Leej Twg Paub thiab Saib Xyuas Online, Conn. Gen. Stat. § 42-515 ib. ("CTDPA"), raws li yuav pib pib lub Xya Hli 1, 2023; Utah Consumer Privacy Act of 2021, Utah Code Ann. §§ 13-61-101 et seq. ("UCPA"), raws li yuav pib pib lub Kaum Ob Hlis 31, 2023; Texas Data Privacy and Security Act, Tex. Bus. & Cov. Code § 541 et seq. ("TDPSA"), raws li yuav pib pib lub Xya Hli 1, 2024; Florida Digital Bill of Rights, Florida Stat. § § 501.701 ZPO. (“FDBR”), raws li yuav pib pib lub Xya Hli 1, 2024; Montana Consumer Data Privacy Act, 2023 SB 384 (“MCDPA”), raws li yuav pib pib lub Kaum Hli 1, 2024; Iowa Consumer Data Protection Act, Iowa Code §§ 715D thiab seq. ("ICDPA"), raws li yuav pib ua haujlwm pib Lub Ib Hlis 1, 2025; Tennessee Information Protection Act, Tennessee Code Ann. §§ 47-18- 3201 et seq. (“TIPA”), raws li yuav pib pib lub Xya Hli 1, 2025; thiab Indiana Consumer Data Privacy Act, Indiana Code §§ 24-15 et seq. ("INCDPA"), raws li yuav pib ua haujlwm pib Lub Ib Hlis 1, 2026.
"UK Addendum" txhais tau hais tias qhov ntxiv rau EU Standard Contractual Clauses rau kev hloov cov ntaub ntawv tus kheej mus rau peb lub teb chaws ua raws li United Kingdom General Data Protection Regulation, uas muaj Module 3 ntawm EU Standard Contractual Clauses suav nrog thiab koom nrog kev siv.
Kev ua cov ntaub ntawv
Raws li Tus Txheej Txheem, MicroStrategy yuav ua cov ntaub ntawv tus kheej uas tau muab xa mus lossis xa mus rau MCE Kev Pabcuam raws li kev qhia los ntawm Cov Neeg Siv Khoom lossis muab los ntawm Cov Neeg Siv Khoom Ua Haujlwm (suav ua ke, "Cov Ntaub Ntawv Cov Neeg Siv Khoom") raws li Cov Neeg Siv Khoom Cov Lus Qhia. Cov neeg siv khoom tso cai rau MicroStrategy, sawv cev rau nws tus kheej thiab sawv cev ntawm lwm tus tswv cuab ntawm nws pawg neeg siv khoom, los ua cov ntaub ntawv Cov Neeg Siv Khoom thaum lub sijhawm DPA no ua tus Txheej Txheem rau lub hom phiaj tau teev tseg hauv cov lus hauv qab no.
Cov neeg siv cov ntaub ntawv hais txog MCE Service
| Cov ntsiab lus ntawm kev ua | Khaws cov ntaub ntawv, suav nrog yam tsis muaj kev txwv cov ntaub ntawv tus kheej, muab los ntawm Cov Neeg Siv Khoom rau nws lub hom phiaj kev lag luam |
| Duration ntawm kev ua | MCE Kev Pabcuam Lub Sijhawm thiab 90 hnub tom qab tas sijhawm ntawm lub sijhawm ntawd |
| Qhov txheej txheem | Kev khaws cia, thaub qab, rov qab, thiab ua cov ntaub ntawv Cov Neeg Siv Khoom hauv kev txuas nrog MCE Service. Tag nrho cov ntaub ntawv yog encrypted thaum so. |
| Lub hom phiaj ntawm kev ua haujlwm | Kev Pabcuam MCE |
| Hom ntaub ntawv tus kheej | Cov Ntaub Ntawv Cov Neeg Siv Khoom tau rub tawm lossis xa mus rau kev ua tiav los ntawm MCE Kev Pabcuam los ntawm Cov Neeg Siv Khoom |
| Pawg ntawm cov ntaub ntawv kawm | Cov neeg ua haujlwm lossis cov neeg sawv cev ntawm Cov Neeg Siv Khoom thiab Cov Neeg Siv Khoom, cov kev cia siab, cov koom tes ua lag luam thiab cov neeg muag khoom, thiab cov tib neeg uas tau tso cai siv MCE Kev Pabcuam los ntawm Cov Neeg Siv Khoom |
Cov tog neeg lees paub thiab pom zoo tias txhua tus kheej cov ntaub ntawv Cov Neeg Siv Khoom nthuav tawm rau MicroStrategy nrog rau DPA no tau tshaj tawm rau lub hom phiaj kev lag luam thiab ua raws li cov ntaub ntawv qhia rau kev ua haujlwm nrog rau kev ua haujlwm ntawm MCE Services raws li DPA no thiab raws li tau teev tseg saum toj no . Cov tog neeg pom zoo tias DPA no yog Cov Neeg Siv Khoom Ua tiav thiab cov ntaub ntawv zaum kawg cov lus qhia rau MicroStrategy cuam tshuam nrog Cov Neeg Siv Khoom. Cov lus qhia ntxiv nyob sab nraud ntawm qhov DPA no (yog tias muaj) xav tau kev pom zoo ua ntej ntawm MicroStrategy thiab Cov Neeg Siv Khoom, suav nrog kev pom zoo ntawm cov nqi ntxiv uas tus neeg siv yuav them rau MicroStrategy rau kev ua raws li cov lus qhia. Cov neeg siv khoom yuav tsum xyuas kom meej tias nws cov lus qhia ua raws li tag nrho cov kev cai lij choj, cov cai, thiab cov kev cai muaj feem xyuam nrog rau Cov Ntaub Ntawv Cov Neeg Siv Khoom, thiab tias kev ua cov ntaub ntawv ntawm Cov Neeg Siv Khoom raws li Cov Neeg Siv Khoom yuav tsis ua rau MicroStrategy ua txhaum Txoj Cai Tiv Thaiv Cov Ntaub Ntawv thiab / lossis Qhov no DPA lossis cov ntawv pom zoo nrog Sub-Processors, suav nrog EU Standard Contractual Clauses thiab UK Addendum. MicroStrategy yuav tsis ua cov ntaub ntawv Cov Neeg Siv Khoom sab nraud ntawm qhov DPA no. MicroStrategy yuav:
- Cov Ntaub Ntawv Cov Neeg Siv Khoom tsuas yog nyob rau hauv cov ntaub ntawv qhia los ntawm Cov Neeg Siv Khoom (tshwj tsis yog MicroStrategy lossis tus txheej txheem Sub-tseem ceeb (saib Tshooj 5.4 hauv qab no) yuav tsum ua cov ntaub ntawv Cov Neeg Siv Khoom kom ua raws li cov kev cai lij choj siv, qhov twg MicroStrategy yuav ceeb toom rau Cov Neeg Siv Khoom ntawm cov kev cai lij choj ua ntej kev ua haujlwm zoo li no. tshwj tsis yog tias cov kev cai lij choj siv tau txwv tsis pub tshaj tawm rau Cov Neeg Siv Khoom rau pej xeem kev txaus siab);
- Qhia rau tus neeg siv tam sim ntawd yog tias, hauv nws qhov kev xav tsim nyog, ib qho kev qhia tau txais los ntawm Cov Neeg Siv Khoom ua txhaum Txoj Cai Tiv Thaiv Cov Ntaub Ntawv;
- Xyuas kom meej tias txhua tus neeg tau tso cai los ntawm MicroStrategy los ua cov ntaub ntawv Cov Neeg Siv Khoom ua raws li Tshooj 5.2(1) saum toj no; thiab
- Ntawm qhov kev xaiv ntawm Cov Neeg Siv Khoom, tshem tawm lossis rov qab mus rau Cov Neeg Siv Khoom Txhua Tus Neeg Siv Khoom tom qab qhov kawg ntawm kev muab MCE Kev Pabcuam, ntsig txog kev ua haujlwm, thiab tshem tawm cov ntawv luam ntxiv. MicroStrategy yuav muaj cai khaws cov Ntaub Ntawv Cov Neeg Siv Khoom uas nws yuav tsum tau ua kom ua raws li txoj cai lij choj siv lossis uas nws yuav tsum tau khaws cia rau kev tuav pov hwm, kev sau nyiaj, se, lossis cov hom phiaj khaws cia. Tshooj 5.3 yuav siv txuas ntxiv mus rau cov neeg siv cov ntaub ntawv khaws tseg.
MicroStrategy yuav tsis:
- "muag" (raws li tau hais los ntawm CCPA) cov ntaub ntawv Cov Neeg Siv Khoom tau txais lossis tau txais los ntawm kev ua tiav cov kev pabcuam tau teev tseg hauv Daim Ntawv Pom Zoo Kev Tswj Xyuas, lossis muab cov Ntaub Ntawv Cov Neeg Siv Khoom rau kev tshaj tawm kev coj tus cwj pwm;
- sau, nkag mus, siv, nthuav tawm, txheej txheem, lossis khaws cov Ntaub Ntawv Cov Neeg Siv Khoom rau lwm lub hom phiaj uas tsis yog rau lub hom phiaj tshwj xeeb ntawm kev ua cov kev pabcuam tau teev tseg hauv Daim Ntawv Pom Zoo, lossis lwm lub hom phiaj kev lag luam tso cai los ntawm Txoj Cai Tiv Thaiv Cov Ntaub Ntawv;
- ntxiv sau, nkag mus, siv, nthuav tawm, txheej txheem, lossis khaws Cov Ntaub Ntawv Cov Neeg Siv Khoom rau sab nraud ntawm kev sib raug zoo ntawm cov neeg siv khoom thiab MicroStrategy; thiab
- muab Cov Ntaub Ntawv Cov Neeg Siv Khoom tau txais lossis tau txais los ntawm kev ua tiav cov kev pabcuam tau teev tseg hauv Kev Pom Zoo nrog rau cov ntaub ntawv tus kheej uas nws tau txais los ntawm lossis sawv cev ntawm lwm tus neeg lossis cov neeg, lossis tias nws sau los ntawm nws tus kheej kev sib cuam tshuam, tshwj tsis yog tso cai los ntawm Kev Tiv Thaiv Cov Ntaub Ntawv. Txoj cai
MicroStrategy lees paub tias nws nkag siab thiab yuav ua raws li tag nrho cov kev txwv hauv ntu 5.2, thiab nws yuav tam sim ntawd, tsis pub dhau tsib (5) hnub ua haujlwm, qhia rau Cov Neeg Siv Khoom yog tias nws tsis tuaj yeem ua raws li cov luag num raws li Txoj Cai Lij Choj Tiv Thaiv Cov Ntaub Ntawv, suav nrog ib qho Cov luag num siv tau raws li CCPA, hais txog kev ua cov ntaub ntawv Cov Neeg Siv Khoom. Thaum tau txais cov ntawv ceeb toom no, Cov Neeg Siv Khoom tuaj yeem ua lag luam tsim nyog thiab cov kauj ruam tsim nyog los nres thiab kho cov kev siv tsis tau tso cai ntawm Cov Neeg Siv Khoom Cov Ntaub Ntawv.
Tsis pub leej twg paub
MicroStrategy yuav tsis nthuav tawm Cov Ntaub Ntawv Cov Neeg Siv Khoom rau tsoomfwv lossis lwm tus neeg thib peb, tshwj tsis yog tias tsim nyog ua raws li txoj cai lij choj lossis daim ntawv txiav txim raug cai thiab raug cai ntawm tsoomfwv lossis lub koomhaum tub ceev xwm (xws li tsab ntawv foob lossis kev txiav txim hauv tsev hais plaub). Yog tias tsoomfwv lossis lub koomhaum tub ceev xwm xa MicroStrategy qhov kev thov rau Cov Neeg Siv Khoom, MicroStrategy yuav sim hloov mus rau tsoomfwv lossis lub koomhaum tub ceev xwm kom thov cov ntaub ntawv ncaj qha los ntawm Cov Neeg Siv Khoom. Raws li ib feem ntawm qhov kev siv zog no, MicroStrategy tuaj yeem muab cov neeg siv khoom cov ntaub ntawv tiv tauj yooj yim rau tsoomfwv lossis lub koomhaum tub ceev xwm. Yog tias raug yuam kom nthuav tawm Cov Ntaub Ntawv Cov Neeg Siv Khoom rau tsoomfwv lossis lub chaw saib xyuas kev cai lij choj, MicroStrategy yuav muab daim ntawv ceeb toom rau Cov Neeg Siv Khoom tsim nyog ntawm qhov kev thov kom tso cai rau Cov Neeg Siv Khoom los nrhiav kev tiv thaiv lossis lwm yam kev kho kom tsim nyog, tshwj tsis yog MicroStrategy raug cai txwv tsis pub ua. MicroStrategy txwv tsis pub nws cov neeg ua haujlwm los ntawm kev ua Cov Neeg Siv Cov Ntaub Ntawv yam tsis muaj kev tso cai los ntawm MicroStrategy, thiab tsim cov ntawv cog lus tsim nyog rau nws cov neeg ua haujlwm, suav nrog, raws li qhov tsim nyog, muaj feem cuam tshuam txog kev ceev ntiag tug, kev tiv thaiv cov ntaub ntawv, thiab kev ruaj ntseg cov ntaub ntawv. Yog tias EU Standard Contractual Clauses lossis UK Addendum siv, tsis muaj dab tsi hauv Tshooj 5.3 no txawv lossis hloov pauv EU Standard Contractual Clauses lossis UK Addendum, suav nrog yam tsis muaj kev txwv cov luag num hauv nqe lus 5(a).
Kev ua haujlwm sub
Cov neeg siv khoom muab kev tso cai dav dav rau MicroStrategy los koom nrog nws tus kheej cov tuam txhab koom nrog rau lub hom phiaj ntawm kev muab MCE Kev Pabcuam thiab siv Sub-Processors kom ua tiav nws cov lus cog tseg raws li DPA no lossis muab qee yam kev pabcuam rau nws. MicroStrategy webqhov chaw ntawm https:// community.microstrategy.com/s/article/GDPR-Cloud-Sub-Processors teev cov Sub-Processors
raug xaiv los ntawm MicroStrategy uas tam sim no koom nrog ua cov haujlwm tshwj xeeb los sawv cev ntawm Cov Neeg Siv Khoom. Cov neeg siv khoom no tso cai rau MicroStrategy kev siv Sub-Processors raws li tau piav qhia hauv tshooj 5.4. Ua ntej MicroStrategy koom nrog Sub-Processor tshiab los ua cov haujlwm tshwj xeeb, MicroStrategy yuav hloov kho qhov siv tau webqhov chaw. Yog tias Cov Neeg Siv Khoom tsis pom zoo rau Sub-Processor tshiab, Cov Neeg Siv Khoom yuav tsum qhia rau MicroStrategy hauv kev sau ntawv tsis pub dhau peb caug (30) hnub tom qab kev hloov tshiab ntawm cov npe Sub-Processors thiab cov kev tsis txaus siab yuav tsum piav qhia cov neeg siv khoom raug cai rau kev tawm tsam. Yog tias Cov Neeg Siv Khoom tsis pom zoo rau kev siv Sub-Processor tshiab raws li cov txheej txheem tau muab los ntawm Tshooj 5.4, MicroStrategy yuav tsis koom nrog Sub-Processor los ua cov haujlwm tshwj xeeb rau sawv cev ntawm Cov Neeg Siv Khoom yam tsis muaj tus neeg siv ntawv tso cai. Tsis tas li ntawd, MicroStrategy yuav tsum muaj txoj cai los kho txhua qhov kev tsis pom zoo los ntawm, hauv nws txoj kev txiav txim siab ib leeg, yog xaiv los ntawm a) ua cov kauj ruam kho kom raug thov los ntawm Cov Neeg Siv Khoom hauv nws qhov kev tsis pom zoo (cov kauj ruam twg yuav raug txiav txim siab los daws Cov Neeg Siv Khoom tsis pom zoo) thiab txuas ntxiv mus siv cov Sub -Processor lossis b) ncua thiab / lossis txiav tawm ib yam khoom lossis kev pabcuam uas yuav cuam tshuam nrog kev siv cov Sub-Processor.
Yog tias MicroStrategy tau xaiv tus txheej txheem Sub-Processor, MicroStrategy yuav (i) txwv Sub-Processor txoj kev nkag mus rau Cov Neeg Siv Khoom tsuas yog rau qhov tsim nyog los muab MCE Kev Pabcuam rau Cov Neeg Siv Khoom thiab yuav txwv tsis pub cov
Sub-Processor los ntawm kev nkag mus rau Cov Neeg Siv Khoom Siv rau lwm lub hom phiaj; (ii) yuav sau ntawv cog lus nrog Sub-Processor; (iii) rau qhov uas Sub-Processor tab tom ua cov kev pabcuam tib yam uas tau muab los ntawm MicroStrategy raws li DPA no, ua rau SubProcessor cov ntsiab lus zoo sib xws rau cov uas tau ua rau MicroStrategy hauv DPA no; thiab (iv) ua raws li EU Standard Contractual Clauses thiab/los yog UK Addendum (yog muaj), uas nyias muaj nyias lub luag hauj lwm nyob rau hauv kev hwm ntawm cov nqe lus uas yuav tsum tau txiav txim nyob rau hauv kev hwm ntawm ib tug txuas ntxiv mus ntawm tus kheej cov ntaub ntawv mus rau ib tug Sub-Processor. MicroStrategy yuav nyob twj ywm rau lub luag haujlwm rau Cov Neeg Siv Khoom rau kev ua haujlwm ntawm Sub-Processor cov luag haujlwm.
Hloov cov ntaub ntawv tus kheej los ntawm cheeb tsam
Raws li cov neeg siv khoom cov ntaub ntawv uas muaj cov ntaub ntawv ntiag tug uas tau muab xa mus lossis xa mus rau MCE Kev Pabcuam, Cov Neeg Siv Khoom tuaj yeem hais qhia thaj chaw thaj chaw uas Cov Neeg Siv Khoom yuav raug ua tiav hauv MicroStrategy's Sub-Processor's network (piv txwv li, EU-Dublin cheeb tsam). Tus Txheej Txheem Sub-Processor yuav tsis hloov cov Ntaub Ntawv Cov Neeg Siv Khoom los ntawm Cov Neeg Siv Khoom xaiv cheeb tsam tshwj tsis yog qhov tsim nyog los tswj lossis muab MCE Kev Pabcuam, lossis raws li qhov tsim nyog ua raws li txoj cai lij choj lossis kev sib cog lus ntawm lub koomhaum tub ceev xwm.
Txhawm rau muab MCE Kev Pabcuam, Cov Neeg Siv Khoom lees paub thiab lees paub MicroStrategy tuaj yeem ua Kev Hloov Chaw Thoob Ntiaj Teb ntawm Cov Neeg Siv Khoom suav nrog kev hloov pauv mus rau nws cov tuam txhab koom nrog thiab / lossis Sub-Processors.
MicroStrategy Incorporated thiab MicroStrategy Services Corporation koom nrog EU-US Cov Ntaub Ntawv
Privacy Framework (DPF) thiab Swiss-US DPF thiab tau lees paub ua raws li cov hauv paus ntsiab lus ntawm DPF muab los ntawm Lub Tsev Haujlwm Saib Xyuas Kev Lag Luam, hais txog kev sau, siv thiab khaws cia EU tus kheej cov ntaub ntawv xa mus rau Tebchaws Meskas. Ib qho kev hloov pauv hauv Tebchaws Meskas mus rau lwm lub tebchaws yuav raug suav tias yog "kev hloov mus tom ntej" raws li DPF. Qhov twg MicroStrategy Incorporated thiab MicroStrategy Services Corporation ua ib qho kev hloov mus ntxiv, lawv yuav xyuas kom muaj kev cog lus nrog rau tog neeg uas txaus siab rau qhov kev lav phib xaub ntawm kev hloov mus rau DPF. MicroStrategy kuj tau kos npe cais (raws li cov ntaub ntawv xa tawm) nrog nws cov Sub-Processors (raws li cov ntaub ntawv importers) (a) ib daim ntawv theej ntawm EU Standard Contractual Clauses thiab qhov twg muaj feem xyuam, (b) ib daim qauv ntawm UKAddendum los tiv thaiv cov International Transfers uas tshwm sim. . Yog tias daim ntawv ntawm EU Standard Contractual Clauses lossis UK Addendum raug hloov lossis hloov los ntawm cov tub ceev xwm cuam tshuam raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv, MicroStrategy yuav tsum ua kom tiav daim ntawv tshiab ntawm EU Standard Contractual Clauses thiab / lossis UK Addendum thiab ceeb toom rau Cov Neeg Siv Khoom raws li tus tswj ntawm daim ntawv no. Muab tias daim ntawv no yog qhov tseeb thiab siv tau rau MicroStrategy li Processor, daim ntawv no yuav tsum raug khi rau ob tog (uas yuav suav nrog Cov Neeg Siv Khoom thiab / lossis Tus Txheej Txheem Ua Haujlwm raws li cov ntaub ntawv hloov kho lossis hloov kho) thaum cov neeg koom nrog tau ua tiav daim ntawv kho dua tshiab , raws li lub sijhawm kawg ntawm kev txais txiaj ntsig, yog tias muaj, txiav txim siab los ntawm Pawg Saib Xyuas Kev Tswj Xyuas cuam tshuam. Yog tias tus neeg siv khoom tsis nkag mus rau thiab ua raws li EU Standard Contractual Clauses lossis UK Addendum, qhov twg nws yuav tsum ua raws li Txoj Cai Lij Choj Tiv Thaiv Cov Ntaub Ntawv (txawm tias tawm ntawm qhov tsis ua tiav los muab daim ntawv tsim nyog lossis vim tias, hauv MicroStrategy qhov kev txiav txim siab ib leeg, Cov Neeg Siv Khoom yog qhov tsis tsim nyog txiav tawm, ncua sijhawm lossis ua kom tiav ntawm daim ntawv no), MicroStrategy yuav tsum muaj txoj cai ncua thiab / lossis txiav tawm ib yam khoom lossis kev pabcuam uas yuav tsum tau xa mus thoob ntiaj teb Cov Ntaub Ntawv Cov Neeg Siv Khoom thaum muab cov neeg siv khoom peb caug (30) hnub sau ntawv ceeb toom
Rau Kev Hloov Chaw Thoob Ntiaj Teb uas raug raws li Txoj Cai Lij Choj Kev Tiv Thaiv Cov Ntaub Ntawv ntawm Switzerland, cov nqe lus ntxiv hauv qab no yuav tsum muab ntxiv ua ib qho txuas ntxiv rau DPA no:
- Lub sij hawm EU Tus Tswv Cuab hauv DPA no yuav tsum muaj xws li EEA Cov Tswvcuab Lub Tebchaws thiab Switzerland. "
- Kev hloov cov ntaub ntawv yog ua raws li cov kev cai ntawm GDPR. Cov kev cai ntawm Swiss Cov Ntaub Ntawv Tiv Thaiv Txoj Cai tseem muaj feem cuam tshuam rau qhov thib ob. "
- Hais txog kev hloov ntaub ntawv ntawm tus kheej cov ntaub ntawv los ntawm Switzerland, Tsoom Fwv Teb Chaws Cov Ntaub Ntawv Tiv Thaiv thiab Cov Ntaub Ntawv Tus Thawj Saib Xyuas yog tus muaj peev xwm saib xyuas. "
- Raws li tsab cai lij choj Swiss Data Protection Act tam sim no thiab kom txog thaum hloov kho Swiss Data Protection Act nkag mus rau hauv kev siv, cov ntaub ntawv tus kheej kuj suav nrog cov ntaub ntawv ntawm cov koom haum raug cai thiab tsis yog tib neeg tib neeg nkaus xwb. "
Txawm li cas los xij, EU Standard Contractual Clauses thiab/lossis UK Addendum lossis DPF (los yog cov luag num ib yam li cov hauv qab EU Standard Contractual Clauses lossis UK Addendum lossis DPF) yuav tsis siv yog tias MicroStrategy tau txais ib qho kev lees paub txog kev ua raws cai rau kev cai lij choj hloov ntawm tus kheej cov ntaub ntawv sab nraum EEA, UK lossis Switzerland, los tiv thaiv Cov Ntaub Ntawv Cov Neeg Siv Khoom. Nyob rau hauv kev hwm ntawm lwm yam kev hloov pauv thoob ntiaj teb, (sab nraum cov uas them los ntawm EU Standard Contractual Clauses thiab/los yog UK Addendum lossis DPF) MicroStrategy yuav tsuas yog hloov cov ntaub ntawv Cov Neeg Siv Khoom yog:
- Kev tiv thaiv tsim nyog yog nyob rau hauv qhov chaw rau qhov kev hloov pauv ntawm Cov Neeg Siv Khoom Siv raws li Txoj Cai Kev Tiv Thaiv Cov Ntaub Ntawv, nyob rau hauv rooj plaub no Cov Neeg Siv Khoom yuav ua tiav cov ntaub ntawv (xws li tsis muaj kev txwv EU Standard Contractual Clauses, UK Addendum, DPF los yog lwm yam xws li kev lees txais kev hloov tshuab) ntsig txog tias International Transfer, uas MicroStrategy lossis cuam tshuam rau Sub-Processor tsim nyog xav kom nws ua dhau sijhawm; los yog
- MicroStrategy lossis Sub-Processor cuam tshuam yuav tsum tau ua kom muaj kev hloov pauv thoob ntiaj teb kom ua raws li txoj cai lij choj, nyob rau hauv rooj plaub no MicroStrategy yuav ceeb toom rau cov neeg siv khoom raws li txoj cai lij choj ua ntej kev hloov pauv thoob ntiaj teb tshwj tsis yog cov cai lij choj txwv tsis pub ceeb toom rau Cov Neeg Siv Khoom rau pej xeem kev txaus siab; los yog
- Txwv tsis pub raug cai ua li ntawd los ntawm Txoj Cai Tiv Thaiv Cov Ntaub Ntawv Siv Tau
Kev ruaj ntseg ntawm kev ua cov ntaub ntawv
MicroStrategy tau siv thiab yuav tswj cov kev ntsuas tsim nyog thiab cov koom haum, suav nrog, raws li qhov tsim nyog:
- Kev ruaj ntseg ntawm MicroStrategy network;
- Lub cev ruaj ntseg ntawm cov chaw;
- Kev ntsuas los tswj cov cai nkag mus rau MicroStrategy cov neeg ua haujlwm thiab cov neeg ua haujlwm cog lus nrog rau MicroStrategy network; thiab
- Cov txheej txheem rau kev soj ntsuam tsis tu ncua, ntsuas, thiab ntsuas qhov ua tau zoo ntawm cov txheej txheem thiab kev tswj hwm kev tswj hwm los ntawm MicroStrategy
MicroStrategy yuav ua kom cov kev ntsuas kev txawj ntse thiab lub koom haum muab tib theem ntawm kev tiv thaiv kev ceev ntiag tug rau txhua tus neeg siv ntaub ntawv raws li tau muab, thiab xav tau, raws li Txoj Cai Lij Choj Tiv Thaiv Cov Ntaub Ntawv, suav nrog CCPA, raws li siv tau. Cov neeg siv khoom tuaj yeem ua lag luam tsim nyog thiab tsim nyog cov kauj ruam los xyuas kom meej tias MicroStrategy siv Cov Ntaub Ntawv Cov Neeg Siv Khoom raws li DPA thiab Cov Neeg Siv Khoom raws li CCPA.
Cov neeg siv khoom kuj tseem tuaj yeem xaiv los siv cov kev ntsuas tsim nyog thiab cov koom haum hauv kev cuam tshuam nrog Cov Neeg Siv Khoom, ncaj qha los ntawm MicroStrategy's Sub-Processor. Xws li cov kev ntsuas tsim nyog thiab cov koom haum muaj xws li:
- Pseudonymization thiab encryption kom muaj kev ruaj ntseg zoo;
- Kev ntsuas los xyuas kom tsis tu ncua tsis pub lwm tus paub, kev ncaj ncees, muaj, thiab rov ua haujlwm ntawm cov txheej txheem thiab cov kev pabcuam muab los ntawm Cov Neeg Siv Khoom rau cov neeg thib peb;
- Kev ntsuas kom tso cai rau cov neeg siv khoom thaub qab thiab khaws cia kom tsim nyog los rov qab muaj thiab nkag mus rau Cov Neeg Siv Khoom raws sij hawm thaum muaj xwm txheej ntawm lub cev lossis kev ua haujlwm; thiab
- Cov txheej txheem rau kev soj ntsuam tsis tu ncua, ntsuas, thiab ntsuas qhov ua tau zoo ntawm cov txheej txheem thiab kev ntsuas kev ua haujlwm los ntawm Cov Neeg Siv Khoom.
Kev Ceeb Toom Txog Kev Ruaj Ntseg
MicroStrategy yuav, raws li tau tso cai los ntawm txoj cai, ceeb toom rau cov neeg siv khoom yam tsis muaj kev ncua sij hawm tom qab paub txog kev puas tsuaj tiag tiag lossis tsis raug cai, poob, hloov pauv, tsis tso cai nthuav tawm, lossis nkag mus rau, txhua tus neeg siv ntaub ntawv los ntawm MicroStrategy lossis MicroStrategy's Sub-Processor(s ) (ib "Kev Nyab Xeeb Kev Nyab Xeeb"). Raws li qhov xwm txheej xws li Kev Ruaj Ntseg yog tshwm sim los ntawm kev ua txhaum cai ntawm DPA no los ntawm MicroStrategy, MicroStrategy yuav ua kom tsim nyog los txheeb xyuas thiab kho qhov ua rau muaj kev ua txhaum cai, suav nrog cov kauj ruam los txo cov teebmeem thiab txo qis kev puas tsuaj los ntawm Qhov xwm txheej ruaj ntseg.
Cov neeg siv khoom pom zoo tias qhov xwm txheej ruaj ntseg tsis ua tiav yuav tsis raug raws li Tshooj 5.7. Qhov xwm txheej tsis ua tiav kev ruaj ntseg yog ib qho uas ua rau tsis muaj kev tso cai nkag mus rau Cov Neeg Siv Khoom lossis ib qho ntawm MicroStrategy's lossis MicroStrategy's Sub-Processor cov cuab yeej lossis cov chaw khaws ntaub ntawv Cov Neeg Siv Khoom, thiab tej zaum yuav suav nrog, tsis muaj kev txwv, pings thiab lwm yam kev tawm tsam tawm tsam ntawm firewalls lossis ntug servers. , chaw nres nkoj scans, tsis ua tiav kev nkag mus rau hauv kev sim, tsis kam lees kev pabcuam kev tawm tsam, packet sniffing (lossis lwm yam tsis tau tso cai nkag mus rau cov ntaub ntawv tsheb uas tsis ua rau nkag mus dhau lub headers), lossis cov xwm txheej zoo sib xws; thiab MicroStrategy lub luag haujlwm los qhia lossis teb rau Kev Ruaj Ntseg Teebmeem raws li Tshooj 5.7 no tsis yog, thiab yuav tsis, raug lees paub los ntawm MicroStrategy ntawm ib qho txhaum lossis kev lav phib xaub ntawm MicroStrategy nrog rau Kev Ruaj Ntseg Teebmeem.
Cov ntawv ceeb toom ntawm Kev Nyab Xeeb Kev Nyab Xeeb, yog tias muaj, yuav raug xa mus rau Cov Neeg Siv Khoom los ntawm kev xaiv MicroStrategy, suav nrog hauv email. Nws yog tus neeg siv khoom lub luag haujlwm los xyuas kom meej tias lawv muab MicroStrategy nrog cov ntaub ntawv tiv tauj kom raug thiab muaj kev nyab xeeb kis tau zoo txhua lub sijhawm. Cov ntaub ntawv tsim tawm los ntawm MicroStrategy yog npaj los pab Cov Neeg Siv Khoom ua raws li lawv cov luag haujlwm raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv Siv tau raws li kev soj ntsuam kev tiv thaiv cov ntaub ntawv thiab kev sib tham ua ntej.
Kev tshuaj xyuas
MicroStrategy yuav tso cai rau thiab pab txhawb rau kev tshuaj xyuas (nrog rau cov hauv qab EU Standard
Contractual Clauses/UK Addendum qhov twg siv tau), uas yuav tsum suav nrog kev tshuaj xyuas, ua los ntawm
Cov neeg siv khoom lossis lwm tus neeg txheeb xyuas tau los ntawm Cov Neeg Siv Khoom, yog tias Cov Neeg Siv Khoom muab MicroStrategy
yam tsawg kawg yog 30 hnub 'kev tsim nyog sau ntawv ceeb toom ua ntej ntawm qhov kev tshuaj xyuas thiab txhua qhov kev tshuaj xyuas tau ua tiav ntawm
Cov neeg siv khoom tus nqi, thaum lub sijhawm ua haujlwm, ntawm MicroStrategy xaiv cov chaw, thiab yog li ua rau
Kev cuam tshuam yam tsawg kawg nkaus rau MicroStrategy kev lag luam thiab tsis muaj Cov Neeg Siv Khoom lossis nws tus neeg soj ntsuam muaj kev nkag mus
rau cov ntaub ntawv uas yog tus neeg uas tsis yog Cov Neeg Siv Khoom. Txhua yam ntaub ntawv uas tau nthuav tawm thaum lub sijhawm kuaj xyuas thiab
Cov txiaj ntsig ntawm thiab / lossis cov txiaj ntsig los ntawm cov kev tshuaj xyuas zoo li no yuav raug khaws cia tsis pub leej twg paub los ntawm Cov Neeg Siv Khoom. Cov kev tshuaj xyuas zoo li no yuav tsum
yuav tsum tau ua tsis ntau tshaj ib zaug txhua 12 lub hlis, thiab Cov Neeg Siv Khoom yuav tsum tsis txhob luam lossis tshem tawm ib qho
cov ntaub ntawv los ntawm qhov chaw uas qhov kev tshuaj xyuas tau ua.
Cov neeg siv khoom lees paub thiab pom zoo (uas hais txog Tshooj 5.4(iii)) uas hais txog MicroStrategy txoj kev tshawb xyuas cov cai ntawm nws cov Sub-Processor muab cov kev pabcuam hauv vaj tse rau MCE Service, SubProcessor yuav siv cov neeg soj ntsuam sab nraud los txheeb xyuas qhov txaus ntawm kev ntsuas kev nyab xeeb nrog rau kev ruaj ntseg. ntawm lub cev cov ntaub ntawv chaw los ntawm Sub-Processor muab cov Kev Pabcuam. Qhov kev tshuaj xyuas no yuav raug ua tsawg kawg ib xyoos ib zaug raws li ISO 27001 cov qauv lossis lwm cov qauv lwm yam uas zoo sib xws rau ISO 27001 los ntawm cov kws tshaj lij kev ruaj ntseg thib peb ntawm SubProcessor cov kev xaiv thiab kev siv nyiaj, thiab yuav ua rau lub cim ntawm kev soj ntsuam daim ntawv qhia ( "Tshaj Tawm"), uas yuav yog Tus Txheej Txheem Txheej Txheem cov ntaub ntawv tsis pub lwm tus paub lossis lwm yam yuav tsum muaj raws li kev pom zoo sib koom ua ke raws li kev pom zoo tsis nthuav tawm uas suav nrog Daim Ntawv Qhia ("NDA"). MicroStrategy yuav tsis tuaj yeem nthuav tawm Daim Ntawv Ceeb Toom no rau Cov Neeg Siv Khoom yam tsis tau tso cai los ntawm Sub-Processor. Ntawm Cov Neeg Siv Khoom tau sau ntawv thov thaum siv nws cov cai tshawb xyuas raws li Tshooj 5.8, MicroStrategy yuav thov kev tso cai los ntawm Sub-Processor los muab Daim Ntawv Qhia Txog Cov Neeg Siv Khoom kom cov neeg siv khoom tuaj yeem txheeb xyuas qhov tsim nyog ntawm Sub-Processor ua raws li nws txoj cai ruaj ntseg. . Daim ntawv tshaj tawm yuav tsim cov ntaub ntawv tsis pub lwm tus paub thiab Sub-Processor yuav xav kom Cov Neeg Siv Khoom nkag mus rau hauv NDA nrog lawv ua ntej tso tawm tib yam.
Yog tias EU Standard Contractual Clauses lossis UK Addendum siv raws li Tshooj 5.5, Cov Neeg Siv Khoom pom zoo siv nws txoj cai tshawb xyuas thiab tshuaj xyuas los ntawm kev qhia MicroStrategy los ua kev tshuaj xyuas raws li tau piav qhia hauv Tshooj 5.8, thiab cov tog neeg pom zoo tias txawm li cas los xij, tsis muaj dab tsi txawv lossis hloov kho EU Standard Contractual Clauses los yog UK Addendum los yog tsis cuam tshuam rau ib qho Kev Saib Xyuas Kev Tswj Xyuas lossis Cov Ntaub Ntawv Cov Cai raws li EU Standard Contractual Clauses lossis UK Addendum.
Kev txiav txim siab ywj pheej
Cov neeg siv khoom yog lub luag haujlwm rau reviewnyob rau hauv cov ntaub ntawv uas muaj los ntawm MicroStrategy thiab nws cov Sub Processor hais txog cov ntaub ntawv kev ruaj ntseg thiab ua ib tug ywj siab txiav txim seb lub MCE Service ua tau raws li tus neeg yuav tsum tau thiab cov luag num raws li txoj cai raws li zoo raws li cov neeg muas zaub lub luag hauj lwm nyob rau hauv no DPA.
Cov Ntaub Ntawv Cov Cai
Ua raws li qhov xwm txheej ntawm MCE Kev Pabcuam, Cov Neeg Siv Khoom tuaj yeem siv qee yam kev tswj hwm, suav nrog kev ruaj ntseg nta thiab kev ua haujlwm, txhawm rau khaws, kho, tshem tawm, lossis txwv cov neeg siv khoom. MicroStrategy yuav muab kev pab tsim nyog rau Cov Neeg Siv Khoom (ntawm Tus Neeg Siv Khoom) hauv:
- Ua raws li nws lub luag haujlwm raws li Txoj Cai Kev Tiv Thaiv Cov Ntaub Ntawv Siv ntsig txog kev ruaj ntseg ntawm kev ua cov ntaub ntawv Cov Neeg Siv Khoom;
- Teb rau kev thov rau kev siv cov ntaub ntawv kawm cov cai raws li Txoj Cai Kev Tiv Thaiv Cov Ntaub Ntawv, suav nrog yam tsis muaj kev txwv los ntawm cov kev ntsuas tsim nyog thiab cov koom haum, kom deb li deb tau;
- Sau cov xwm txheej Kev Ruaj Ntseg thiab tshaj tawm cov xwm txheej kev nyab xeeb rau ib qho Kev Saib Xyuas Kev Tswj Xyuas thiab / lossis Cov Ntaub Ntawv;
- Ua kev soj ntsuam txog kev tsis pub lwm tus paub txog kev ua haujlwm thiab kev sab laj nrog cov neeg saib xyuas, Cov Ntaub Ntawv Cov Ntaub Ntawv, thiab lawv cov neeg sawv cev raws li; thiab
- Ua kom muaj rau cov neeg siv cov ntaub ntawv tsim nyog los ua kom pom kev ua raws li cov luag num tau teev tseg hauv DPA no.
Rov qab los yog tshem tawm cov ntaub ntawv neeg siv khoom
Vim yog qhov xwm txheej ntawm MCE Kev Pabcuam, MicroStrategy's Sub-Processor muab cov neeg siv khoom nrog kev tswj hwm uas Cov Neeg Siv Khoom siv tau los khaws cov ntaub ntawv Cov Neeg Siv Khoom hauv hom uas nws tau khaws cia ua ib feem ntawm MCE Service lossis tshem tawm Cov Ntaub Ntawv Cov Neeg Siv Khoom. Txog rau qhov kev txiav txim siab ntawm Kev Tswj Xyuas Kev Pom Zoo ntawm Cov Neeg Siv Khoom thiab MicroStrategy, Cov Neeg Siv Khoom yuav muaj peev xwm rov qab tau lossis tshem tawm Cov Ntaub Ntawv Cov Neeg Siv Khoom raws li Tshooj 5.11. Rau 90 hnub tom qab hnub ntawd, Cov Neeg Siv Khoom tuaj yeem khaws lossis tshem tawm cov ntaub ntawv Cov Neeg Siv Khoom uas tseem tshuav los ntawm MCE Kev Pabcuam, raws li cov ntsiab lus thiab cov xwm txheej tau teev tseg hauv Daim Ntawv Pom Zoo Kev Tswj Xyuas, tshwj tsis yog (i) nws raug txwv los ntawm txoj cai lossis kev txiav txim ntawm tsoomfwv lossis Lub koom haum tswj hwm, (ii) nws tuaj yeem raug MicroStrategy lossis nws cov Sub-Processors rau kev lav phib xaub, lossis (iii) Cov neeg siv khoom tsis tau them tag nrho cov nuj nqis raws li Daim Ntawv Pom Zoo Tswj. Tsis pub dhau qhov kawg ntawm lub sijhawm 90-hnub no, Cov Neeg Siv Khoom yuav kaw tag nrho cov nyiaj MicroStrategy. MicroStrategy yuav rho tawm Cov Ntaub Ntawv Cov Neeg Siv Khoom thaum thov los ntawm Cov Neeg Siv Khoom los ntawm MCE Service tswj tau muab rau lub hom phiaj no.
Daim Ntawv Ntxiv A – Huab Kev Txhawb Nqa
| Cloud Support | Cloud Elite Support | |
| Teeb meem daws teeb meem los ntawm nplooj siab Cloud Technical Account Manager | Yog lawm | Yog lawm |
| Tus naj npawb ntawm Kev Pabcuam Liaison tau raug xaiv | 4 | 8 |
| Architect Education Passes | 0 | 8 |
| Lub sij hawm teb thawj zaug rau P1 thiab P2 teeb meem ** Cov ntsiab lus tseem ceeb raws li tau hais hauv Txoj Cai Txhawb Kev Pabcuam thiab Cov Txheej Txheem | P1 < 2hr P2 < 2hr | P1 < 15 feeb P2 < 1 teev |
| P1 thiab P2 teeb meem hloov tshiab | Raws li xwm txheej hloov los yog niaj hnub | P1 txhua 1 teev P2 raws li xwm txheej hloov pauv ob zaug hauv ib hnub |
| Cov rooj sib tham txog kev tswj xyuas | Tsis muaj | Txhua lub lim tiam |
| System ceeb toom ceeb toom | Tsis muaj | Customizable |
| Kev qhia peb lub hlis twg | Ntawm email | Ntawm kev sib tham |
| Qhov chaw raws li 24 × 7 kev txhawb nqa | Tsis muaj | Yog lawm |
Daim Ntawv Ntxiv B – RACI Diagram
| ACTIVITY | Kev piav qhia | MCE Standard | Cov neeg siv khoom |
| Huab Platform | |||
| Environment Tsim | Automated tsim, kev ruaj ntseg ciam teb, thiab lwm yam. | RA | CI |
| Infrastructure Maintenance | Txhua hli/Kev Kho Mob Kub Ceev Windows, OS Hloov Kho | RA | I |
| Ib puag ncig Resizing | Upsizing/Downsizing ntawm VMs | RA | CI |
| Infrastructure Management | Txhua yam huab cua xws li VMs, Cia, DBMS (rau MD / PA) | RA | |
| Thaub qab | Piv txwv, cache/cubes files, MD Repository, ODBC thiab Config files | RA | |
| Rov kho dua | Piv txwv, cache/cubes files, MD Repository, ODBC thiab Config files | RA | CI |
| 24 × 7 Txhawb nqa | RA | ||
| Kev ruaj ntseg & Ua raws cai | |||
| ISO 27001 | Cov ntawv pov thawj nrog 3rd tog audit | RA | I |
| SOC2/Type 2 | Cov ntawv pov thawj nrog 3rd tog audit | RA | I |
| PIB | Cov ntawv pov thawj nrog kev tshawb xyuas sab hauv | RA | I |
| PCI | Cov ntawv pov thawj nrog kev tshawb xyuas sab hauv | RA | I |
| HIPAA | Cov ntawv pov thawj nrog 3rd tog audit | RA | I |
| 24 × 7 Kev Ruaj Ntseg Teebmeem Kev Tswj Xyuas | Kev ruaj ntseg cav xa mus rau SIEM rau kev tshuaj xyuas tsis siv neeg | RA | I |
| Vulnerability Management | Kev tshuaj xyuas, kho raws li NIST cov qauv | RA | I |
| Kev xeem nkag | Peb lub hlis twg ib puag ncig scanning | RA | I |
| Data Encryption ntawm So | AES 256 encryption ntawm ntim ntim thiab MD DB | RA | I |
| Saib xyuas | |||
| Huab Infrastructure Cheebtsam | VMs, Cia, DBMS (rau MD/PA), Network Cheebtsam | RA | I |
| Kev Pabcuam | MicroStrategy Cheebtsam zoo li I-Server, WebApps, thiab lwm yam. | RA | I |
| Cov ntaub ntawv txuas | VPN, PrivateLink | RA | CI |
| Intrusion Detection | SIEM | RA | I |
| Kev Sib Txuas Sib Txuas | On-Premise Connectivity rau sab hauv | RA | CI |
| Kev sib koom tes | |||
| Kev sau npe | Load balancer cav, thiab lwm yam. | RA | |
| Data source thiab Databases kev sib txuas | Kev xa tawm / teeb tsa ntawm VPN Tunnels, Private Links, Express route, thiab lwm yam. | RA | RA |
| Kev Sib Txuas Sib Txuas | On-Premise Connectivity rau sab hauv | RA | RA |
| MicroStrategy Application Administration | |||
| Siv Architecture | MicroStrategy Huab Ib puag ncig Architecture | RA | I |
| Txhim kho | Platform Upgrades ntawm qhov chaw sib luag | R | ACI |
| Kev piav qhia | Tshaj qhov hloov tshiab saum toj kawg nkaus - tsis muaj ib puag ncig uas yuav tsum tau ua | R | ACI |
| Post Upgrade QA (Kev Pabcuam Muaj) | Kev kuaj thiab siv tau ntawm Kev Pabcuam Kev Noj Qab Haus Huv/muaj | RA | CI |
| Post Upgrade Regression Testing | Cov neeg siv khoom Regression thiab kev xeem ua haujlwm / ntawv pov thawj | I | RA |
| Cov ntaub ntawv neeg siv khoom | Cov ntaub ntawv neeg siv khoom | RA | |
| MicroStrategy Project Development | Cov ntsiab lus tsim thiab xa khoom | RA | |
| MicroStrategy Project thiab I-Server Configuration | Qhov project thiab I-Server cov chaw tshwj xeeb | RA | |
| Customizations | Customize workflows, plugins/SDK Customizations, MicroStrategy Webapps Customizations | CI | RA |
| MicroStrategy Application Permissions Cov neeg siv | Cov neeg siv khoom tswj xyuas uas muaj kev nkag mus rau cov ntawv ceeb toom dab tsi | RA | |
| Authentication teeb tsa | SSO thiab OIDC Txhawb Kev Tshawb Fawb Txog Kev Tshawb Fawb | R | ACI |
| Metadata Modeling | Cov cai hauv tsev | RA | |
| Platform Analytics | Kev teeb tsa thawj zaug nkaus xwb + Saib xyuas qhov muaj ntawm cov kev pabcuam | RA | |
| SMTP Server rau Distribution Services | Koj tus MCE's DS xa los ntawm koj tus kheej SMTP server | CI | RA |
| File Kev tso npe | Cov neeg siv khoom configures xa cov ntsiab lus rau files ntawm disk (Blob lossis S3 lossis Google Cloud Storage) | RA | CI |
| Plugins | CI | RA | |
| Pre-Prods/POC | |||
| Project Management | Txhim kho cov peev txheej sab hauv kom ua tiav cov haujlwm. Qhia txog thaj chaw ntawm cov neeg siv khoom lub luag haujlwm (SE coj) | RA | CI |
| Tsim ib puag ncig (Vanilla) | Raws li lub platform thiab cheeb tsam ntawm kev xaiv | RA | CI |
| MicroStrategy MD Restore | Rov qab kho MD thiab lwm yam khoom qub | RA | CI |
| Environment Configuration | I-Server Settings, URL customization, Authentication teeb, Webapps Deploy, Custom ODBC Tsav Tsheb | RA | CI |
| Kev Sib Txuas Sib Txuas | On-Premise Connectivity rau sab hauv | RAC | ACI |
| Customizations | Customize workflows, plugins/SDK Customizations, MicroStrategy Webapps Customizations | CI | RAC |
| Kev sim | Kev ntsuam xyuas kom ntseeg tau tias kev ua tiav tau ua tiav (SE coj nrog cov neeg siv khoom) | CI | RA |
| Kev tsiv teb tsaws chaw | |||
| Project Management | Txhim kho cov peev txheej sab hauv kom ua tiav cov haujlwm. Highlighting thaj chaw ntawm cov neeg siv khoom lub luag haujlwm | R | ACI |
| Txhim kho daim ntawv thov | Hloov kho ntawm MD thiab lwm yam khoom cuav mus rau qhov tseeb version | RA | CI |
| MicroStrategy MD Restore/Refresh | Restore/Refresh MD thiab lwm yam khoom qub | RA | CI |
| Environment Configuration | I-Server Settings, URL customization, Authentication teeb, Webapps Deploy, Custom ODBC Tsav Tsheb | RA | CI |
| Kev Sib Txuas Sib Txuas | On-Premise Connectivity rau sab hauv | RAC | ACI |
| Customizations | Customize workflows, plugins/SDK Customizations, MicroStrategy Webapps Customizations | CI | RAC |
| Post Upgrade QA (Kev Pabcuam Muaj) | Kev kuaj thiab siv tau ntawm Kev Pabcuam Kev Noj Qab Haus Huv/muaj | RA | CI |
| Post Upgrade Regression Testing | Cov neeg siv khoom Regression thiab kev xeem ua haujlwm / ntawv pov thawj | CI | RA |
MicroStrategy Incorporated, 1850 Towers Crescent Plaza, Tysons Corner, VA 22182
Copyright © 2023. All Rights Reserved.
microstrategy.com
Copyright Information
Tag nrho cov ntsiab lus Copyright © 2024 MicroStrategy Incorporated. All Rights Reserved.
Cov ntaub ntawv lag luam
Cov hauv qab no yog cov cim lag luam lossis cov cim lag luam ntawm MicroStrategy Incorporated lossis nws cov koom tes hauv Tebchaws Meskas thiab qee lub tebchaws:
Dossier, Enterprise Semantic Graph, Kws tshaj lij tam sim no, Hyper.Now, HyperIntelligence, HyperMobile, HyperVision, HyperWeb, Intelligent Enterprise, MicroStrategy, MicroStrategy 2019, MicroStrategy 2020, MicroStrategy 2021, MicroStrategy Analyst Pass, MicroStrategy Architect, MicroStrategy Architect Pass, MicroStrategy Auto, MicroStrategy Huab, MicroStrategy Cloud Intelligence, MicroStrategy Command, MicroStrategy Tus Thawj Tswj MicroStrategy Tus tsim tawm, MicroStrategy Distribution Services, MicroStrategy Education, MicroStrategy Embedded Intelligence, MicroStrategy Enterprise Manager, MicroStrategy Federated Analytics, MicroStrategy Geospatial Services, MicroStrategy Identity, MicroStrategy Identity Manager, MicroStrategy Identity Server, MicroStrategy Insights, MicroStrategy Tus Thawj Saib Xyuas, MicroStrategy Insights MicroStrategy Mobile, MicroStrategy Narrowcast Server, MicroStrategy ONE, MicroStrategy Object Manager, MicroStrategy Office, MicroStrategy OLAP Services, MicroStrategy Parallel Relational In-Memory Engine (MicroStrategy PRIME), MicroStrategy R Integration, MicroStrategy Report Services, MicroStrategy SDK System, MicroStrategy Tus Thawj Coj, MicroStrategy Kev pabcuam, MicroStrategy Usher, MicroStrategy Web, MicroStrategy Workstation, MicroStrategy World, Usher, thiab Zero-Click Intelligence. Cov cim tsim hauv qab no yog cov cim lag luam lossis cov cim lag luam sau npe ntawm MicroStrategy Incorporated lossis nws cov koom tes hauv Tebchaws Meskas thiab qee lub tebchaws:
Lwm cov khoom lag luam thiab cov tuam txhab npe hais hauv no tuaj yeem yog cov cim lag luam ntawm lawv cov tswv. Specifications yuav hloov tsis tau ceeb toom. MicroStrategy tsis yog lub luag haujlwm rau kev ua yuam kev lossis kev tso tseg. MicroStrategy ua rau tsis muaj kev lav phib xaub lossis cov lus cog tseg txog kev muaj cov khoom lag luam yav tom ntej lossis cov qauv uas yuav tau npaj lossis tsim kho.
Cov ntaub ntawv / Cov ntaub ntawv
 |
MicroStrategy 2020 Dossier Enterprise Semantic Graph [ua pdf] Cov neeg siv phau ntawv qhia 2020 Dossier Enterprise Semantic Graph, 2020, Dossier Enterprise Semantic Graph, Kev Lag Luam Semantic Graph, Semantic Graph, Graph |
