MicroStrategy 2020 Dossier Enterprise Semantic Graph Jagorar Mai Amfani

Ƙarsheview

Sabis na Muhalli na MicroStrategy ("MCE" ko "Sabis na MCE") sabis ne na dandamali-as-a-sabis (“PaaS”) wanda ke ba da MicroStrategy a madadin abokan cinikinsa a cikin Amazon. Web Ayyuka, Microsoft Azure, ko Google Cloud Platform yanayi wanda ya haɗa da samun dama ga, tare, (a) sigar "Cloud Platform" na samfuran software na MicroStrategy (ingantacciyar sigar dandalin software na MicroStrategy wanda aka gina musamman don turawa a cikin Amazon. Web Ayyuka,
Microsoft Azure, ko Google Cloud Platform muhalli) mai lasisi daga abokin ciniki; (b) Tallafin Cloud, kamar yadda aka bayyana a ƙasa; da (c) Cloud Architecture, kamar yadda aka bayyana a ƙasa. Samfurin isar da saƙo na MicroStrategy's PaaS an ƙirƙira shi don ƙyale ƴan kasuwa su cinye MicroStrategy Analytics da dandalin Motsawa a cikin gine-ginen ƴan haya guda ɗaya (sai dai in an kwatanta shi a cikin Sashe na 6 MicroStrategy AI Samfur) ba tare da buƙatar turawa da sarrafa abubuwan more rayuwa ba.
MCE tana ba da ƙirar ƙira da aka rarraba ta amfani da sabis na asali na girgije wanda Microsoft Azure, Amazon ke bayarwa Web Ayyuka ko Dandalin Google Cloud. Kamar yadda wannan fasaha ke tasowa, MicroStrategy yana ci gaba da haɗa sabbin ayyuka waɗanda ke ba da damar haɓaka samuwa, tsaro, ko aiki don tabbatar da sabon gine-gine yana samuwa ga abokan cinikinmu. A jigon mafita shine MicroStrategy
Nazari da Motsi, amintacce, mai daidaitawa, da juriya da dandamalin aikace-aikacen kasuwancin leken asiri.
MCE kuma ya haɗa da abubuwan da ake buƙata don aiki, samun dama, da sarrafa gine-ginen hankali. An tanadar masu amfani da nasu keɓaɓɓun keɓaɓɓun gine-ginen bayanan sirri dangane da gine-ginen tunani. Da zarar an tanadar, masu amfani za su iya haɓakawa, tsarawa, da sarrafa abubuwan aikace-aikacen don biyan buƙatun su.
Dangane da wannan samfurin aiki, abokan ciniki suna gudanarwa da sarrafa hanyoyin bincike da motsi yayin da MicroStrategy ke kula da kayan aikin tushen girgije.

Tallafin Cloud

A matsayin abokin ciniki na Sabis na MCE, zaku karɓa "Taimakon Aikace-aikacen Cloud" ("Taimakon Cloud") wanda injiniyoyin Tallafin Cloud ɗin mu zasu ba da tallafi mai gudana akan lokacin Sabis ɗin ku na MCE don taimakawa wajen haɓaka aiki da ƙarfin aiki-da rage tsadar—na MicroStrategy Cloud Platform ɗinku. Taimakon Cloud ya haɗa da daidaitawar yanayi (saitin asusun abokin ciniki a cikin yanki da aka zaɓa da CIDR don VPC/VNETs/Subnets), haɗakar da bayanan kasuwanci (ciki har da daidaita tsarin MicroStrategy don haɗin ɗakunan ajiyar bayanai da buɗe duk wani haɗin kai don ɗakunan ajiya na waje), tabbatarwa ( SSO/OIDC), da kuma haɗa aikace-aikace. Bugu da ƙari, Standard Support for the Cloud Platform version of MicroStrategy Products ana bayar da lasisin irin waɗannan samfuran bisa ga kwangilar ku tare da MicroStrategy da Dokokin Tallafin Fasaha da Tsarin mu, sai dai duk abokan cinikin MCE suna da haƙƙin Haɗin Tallafi guda huɗu (kamar yadda aka ayyana a cikin Manufofin Taimakon Fasaha da Tsarin). Ana siyar da Tallafin MicroStrategy Cloud Elite ga abokan cinikin Sabis na MCE a matsayin abin ƙarawa zuwa daidaitaccen Tallafin Cloud. Biyan kuɗi zuwa Tallafin Elite na Cloud yana ba abokan ciniki na Sabis na MCE, a tsakanin sauran fa'idodi, tare da ingantaccen lokacin amsawa na farko don batutuwan P1 da P2, ƙarin Haɗin Taimako guda huɗu (jimlar takwas), tarurrukan sarrafa shari'a na mako-mako, da faɗakarwar tsarin da za a iya daidaita su. Taimakon Taimakon Cloud MicroStrategy an yi dalla-dalla a ƙasa a cikin Karin Bayani A.
Idan samar da kutage batun yana faruwa, MicroStrategy yana da haƙƙin gyara batun a madadin abokin ciniki ba tare da izini ba. Idan an shigar da batun tallafi kuma an ƙaddara ta hanyar ganowa cewa Tushen Tushen Analysis (RCA) cewa batun da aka bayyana ya samo asali ne saboda takamaiman abokin ciniki na aikace-aikacen MicroStrategy, ƙungiyar Tallafin Cloud za ta ba abokin ciniki tare da zaɓuɓɓukan da za a warware don warware matsalar. batun. Waɗannan mafita na iya buƙatar siyan Sabis na Ƙwararrun Ƙwararrun Ƙwararrun Ƙwararrun Ƙwararru don ƙarin taimako dangane da rikitaccen batun.

Cloud Architecture

Tsarin Gine-ginen Cloud da aka bayar a matsayin wani ɓangare na Sabis na MCE ingantaccen tsarin gine-gine ne wanda ke samar da ƙira da tsarin gudanarwa na masana'antu, kuma ya ƙunshi (a) abubuwan Gine-ginen Gine-ginen da ake buƙata don gudanar da yanayin PaaS ɗin ku, wanda aka saita ta ko dai Tsarin Gine-ginen Lokaci-lokaci, ko gungun Babban Samuwar MCE Architecture ya gina dalla-dalla a ƙasa, da (b) Tallafin Muhalli na Cloud, sabis na tallafi da abubuwan da ake buƙata don samun nasarar gudanar da abubuwan more rayuwa da abubuwan gine-gine na sadaukarwar Sabis na MCE.

Cloud Infrastructure

Sabis ɗinmu na MCE yana ba da tsarin gine-ginen gidan haya guda ɗaya wanda aka gina bisa ingantattun ayyuka na masana'antu don tsaro, yarda, da samuwa. Duk abubuwan da aka bayar suna da cikakken sarrafa yanayin girgije tare da samun 24 x 7 da keɓantattun sabar metadata, ma'auni mai ɗaukar nauyi, bangon wuta, fitar da bayanai, da sauran ayyuka don tabbatar da sauƙin amfani. Wannan girgije kayayyakin more rayuwa ("Ƙarin Abubuwan PaaS") yana samuwa a cikin gyare-gyare da yawa, kamar yadda aka bayyana a kasa:
A. Kayan aikin girgije da aka bayar tare da Cloud Architecture - Tier 1 yanayin aiki (wanda aka tsara akan tsari azaman "Cloud Platform for AWS-Tier 1-MCE" ko "Cloud Platform for Azure-Tier 1 MCE" ko" Cloud Platform for GCP - Tier 1 - MCE") ya haɗa da abubuwa masu zuwa:

• daya (1) misali samarwa tare da har zuwa 256 GB RAM;
• daya (1) misali marasa samarwa tare da har zuwa 128 GB RAM; kuma
• daya (1) misali windows marasa samarwa tare da har zuwa 32 GB RAM

B. Kayan aikin girgije da aka bayar tare da Cloud Architecture - Tier 2 yanayin aiki (wanda aka tsara akan tsari azaman "Cloud Platform for AWS-Tier 2-MCE" ko "Cloud Platform for Azure-Tier 2-MCE" ko "Cloud Platform for GCP - Tier 2 - MCE") ya haɗa da abubuwa masu zuwa:

• Samfura biyu (2) na samarwa (tari) tare da har zuwa 512 GB RAM;
• daya (1) misali marasa samarwa tare da har zuwa 256 GB RAM; kuma
• daya (1) misali windows marasa samarwa tare da har zuwa 32 GB RAM.

C. Kayan aikin girgije da aka bayar tare da Cloud Architecture - Tier 3 yanayin aiki (wanda aka tsara akan tsari azaman "Platform Cloud don AWS-Tier 3-MCE" or "Platform Cloud don Azure-Tier 3-MCE" ko "Girman Platform don GCP - Tier 3 - MCE") ya ƙunshi abubuwa masu zuwa:

• misalai biyu (2) samarwa (tare) tare da RAM har zuwa 1 TB kowanne;
• biyu (2) lokuta marasa samarwa (clustered) KO biyu (2) lokuta marasa samarwa (ba a haɗa su ba) tare da har zuwa 512 GB RAM kowanne; kuma
• biyu (2) da ba samar windows lokuta tare da har zuwa 64 GB RAM kowane.

D. Kayan aikin girgije da aka bayar tare da Gine-ginen Cloud - Tier 4 yanayin aiki (wanda aka tsara akan tsari azaman "Cloud Platform for AWS-Tier 4-MCE" ko "Cloud Platform for Azure-Tier 4-MCE" ko" Cloud Platform for GCP - Tier 4 - MCE") ya haɗa da abubuwa masu zuwa:

• misalai biyu (2) samarwa (tare) tare da RAM har zuwa 2 TB kowanne;
• biyu (2) lokuta marasa samarwa (clustered) KO biyu (2) lokuta marasa samarwa (ba a haɗa su ba) tare da RAM har zuwa 1 TB kowanne; kuma
• biyu (2) da ba samar windows lokuta tare da har zuwa 64 GB RAM kowane.

E. Gine-ginen Cloud - Daidaitaccen sadaukarwa (wanda aka tsara akan tsari azaman "Cloud Architecture - AWS" ko "Cloud Architecture - Azure) ya ƙunshi abubuwa masu zuwa:

• • kumburin samarwa ɗaya (1) tare da har zuwa 512 GB RAM;
• • Kullin ci gaba ɗaya (1) mara samarwa tare da har zuwa 64 GB RAM; kuma
• • Kullin mai amfani ɗaya (1) mara samarwa tare da har zuwa 32 GB RAM.
• Hakanan ana samun ƙarin nodes don siye, ta hanyar aiwatar da oda, azaman ƙari ga wannan hadaya. Kowane ƙarin kumburi da aka saya don amfani ne a cikin samarwa ko mahalli mara samarwa kuma ya haɗa har zuwa 512 GB RAM. Abokin ciniki na iya siyan ƙarin nodes don ƙirƙirar misalan samarwa mai tarin yawa (wanda ya haɗa da babban aiki. file tsarin) ko don amfani azaman keɓance, keɓance mahallin don tabbatar da inganci ko haɓakawa.

F. Gine-ginen Cloud - Ƙananan hadaya (wanda aka tsara akan tsari azaman "Cloud Architecture - AWS Small" ko "Cloud Architecture - Azure Small") yana samuwa don siye ta wasu ƙananan abokan ciniki masu girma zuwa matsakaici tare da ƙananan buƙatu kuma ya haɗa da waɗannan abubuwan:

• Kullin samarwa ɗaya (1) tare da har zuwa 128 GB RAM; kuma
• ɗaya (1) kumburin mai amfani mara samarwa tare da har zuwa 16 GB RAM.

G. Gine-ginen Cloud - GCP daidaitaccen sadaukarwa (wanda aka tsara akan tsari azaman "Cloud Architecture - GCP") ya ƙunshi abubuwa masu zuwa:

• kumburi ɗaya (1) tare da har zuwa 640 GB RAM; kuma
• ɗaya (1) kumburin mai amfani mara samarwa tare da har zuwa 32 GB RAM.

Hakanan ana samun ƙarin nodes na GCP don siye, ta hanyar aiwatar da oda, azaman ƙari ga wannan tayin. Kowane ƙarin kumburin da aka siya ya haɗa da har zuwa 640 GB RAM. Abokin ciniki na iya siyan ƙarin nodes don ƙirƙirar misalan samarwa mai tarin yawa (wanda ya haɗa da babban aiki. file tsarin) ko don amfani azaman keɓance, keɓance mahallin don tabbatar da inganci ko haɓakawa.
H. Gine-ginen Cloud - Karamin bayarwa na GCP (wanda aka tsara akan tsari azaman "Girman Gine-gine - GCP Small") yana samuwa don siya ta wasu ƙananan abokan ciniki masu girma zuwa matsakaici tare da ƙananan buƙatu kuma sun haɗa da abubuwa masu zuwa:

• kumburi ɗaya (1) tare da har zuwa 128 GB RAM; kuma
• ɗaya (1) kumburin mai amfani mara samarwa tare da har zuwa 16 GB RAM.

Ana samun waɗannan abubuwan kyauta a madadin ku daga Microsoft Azure, Amazon Web Sabis, ko Google Cloud Platform don karbar bakuncin MicroStrategy Cloud Platform a cikin MicroStrategy Cloud Environment kuma za a sarrafa shi daga wurin cibiyar bayanai da aka ƙayyade. A matsayin wani ɓangare na waɗannan ƙarin abubuwan PaaS, za mu kuma ba ku Tallafin Muhalli na Cloud don al'amuran ku, kamar yadda aka ƙara bayyana a cikin wannan Jagoran, wanda ya haɗa da tallafin MicroStrategy Cloud Platform ɗin ku wanda ke sarrafa shi.
Masana MicroStrategy a cikin MicroStrategy Cloud Environment. Irin wannan tallafin ya haɗa da saka idanu da faɗakarwa na tsarin 24x7x365, ajiyar yau da kullun don ingantaccen farfadowa da bala'i, sabuntawa da sake tsarin kwata-kwata.views, da kuma tabbatar da bin ka'idodin shekara-shekara da takaddun shaida na tsaro. Bugu da ƙari, duk abokan cinikin MCE za su karɓi har zuwa TB 1 kowane wata na fitar da bayanai ba tare da ƙarin caji ba. A matsayin wani ɓangare na sabis na kwata na MCE review, Za mu ba ku shawara idan amfani da bayanan ku na wata-wata yana kusa ko ya wuce 1 TB na kowane muhalli na MCE.

MCE Architecture

Abokan ciniki waɗanda suka sayi ko dai AWS, Azure, ko GCP Cloud Architecture - Standard ko Gine-ginen Gine-gine - Kyautar Tier 1 na MicroStrategy's MCE Architecture za su karɓi misalin samarwa ɗaya, misali ɗaya wanda ba na samarwa ba, da misalin Windows ɗaya daga ko dai Microsoft Azure ko Amazon. Web Sabis ko GCP, kamar yadda aka nuna a cikin zanen da ke ƙasa. Kowane misali ya ƙunshi sabar guda ɗaya don MicroStrategy Intelligence Server, Web, Library, Mobile, da Haɗin kai. Hakanan akwai ma'ajin bayanai na MicroStrategy metadata, ƙididdiga, fahimta, da sabis na haɗin gwiwa. An gina MCE Architecture don auna yawan dubban masu amfani da ƙarshe.

MAHALIN GIRMAMAWA

MAHALIN GIRMAMAWA

Babban Samuwar MCE Architecture
Babban Samuwar MCE Architecture na MicroStrategy ya ƙunshi tarin Gine-ginen Gine-ginen gajimare wanda aka keɓance a cikin Yankunan Samun dama. Mahimman bayanai na MicroStrategy Metadata shima ana samunsa sosai ta hanyar gine-ginen Yanki masu yawa wanda masu samar da sabis na girgije ke bayarwa. An haɗa HighAvailability MCE Architecture a cikin Cloud Architecture Tier 2, Tier 3, and Tier 4 offers. Abokan ciniki na MCE na iya matsawa zuwa mataki na gaba da ake samu idan ana buƙatar ƙarin abubuwan da ba na samarwa ba, da aka jera a Sashe na 3.1.
Tallafin Muhalli na Cloud
A matsayin wani ɓangare na Cloud Architecture, MicroStrategy zai ba ku Tallafin Muhalli na Cloud ta hanyar kiyaye mahallin ku don jimlar adadin abubuwan da aka saya azaman ɓangare na biyan kuɗin Sabis na MCE, gami da masu zuwa:
Samuwar Sabis
Samar da sabis don misalin samarwa shine 24 × 7 kuma ga lokuta marasa samarwa shine mafi ƙarancin 12 × 5 a yankin lokacin abokin ciniki. Ana iya canza waɗannan sigogi bisa yarjejeniyar juna.
Tushen Bincike (RCA)
Domin samar da kutage, abokin ciniki na iya buƙatar RCA. Abokan ciniki za su sami rahoton RCA a cikin kwanaki goma (10) na kasuwanci na buƙatar.
Tallafin Cloud zai rufe duk abubuwan da suka shafi ganewar asali na RCA. Hakanan yana iya rufe lahanin samfur, sabunta tsaro, sabunta tsarin aiki, da canje-canje. Kamar yadda aka gani a Sashe na 2, idan RCA ta ƙayyade batun da za a ƙirƙira ta takamaiman takamaiman abokin ciniki, MicroStrategy zai samar da zaɓuɓɓuka a waje da Tallafin Cloud, kamar ayyukan Sabis na Sabis, don magance matsalar.
24/7 Cloud Support Hotline
Misali Production kutages inda maido da tsarin ke da mahimmanci, ana tattara ƙungiyar girgije ta duniya don ƙudurin gaggawa. Ƙungiyar MicroStrategy Cloud tana aiki a kowane lokaci don tallafawa abokan ciniki da kula da sabis na SLA
Sa ido da Fadakarwa
Ana kula da mahimman sigogin tsarin don duk abubuwan samarwa da waɗanda ba samarwa ba. MicroStrategy yana da faɗakarwa akan amfani da CPU, amfani da RAM, sararin faifai, ƙayyadaddun ƙididdiga na aikace-aikacen, Ramin VPN, da sa ido kan tushen sito na ODBC. A matsayin ɓangare na MicroStrategy's Cloud Elite Support Bayar da abokan ciniki sun cancanci karɓar faɗakarwa na al'ada. Ana shigar da aikin tsarin akan lokaci don ba abokin ciniki da ƙungiyar Tallafin Cloud damar kula da dandamalin girgije mai aiki.
Ajiyayyen
Ana yin ajiyar yau da kullun don duk tsarin abokin ciniki, gami da yanayin tsarin da metadata. Ta hanyar tsoho, abokan ciniki na MCE za su sami lokacin riƙewa na kwanaki bakwai (7), tsawaita zagayowar madadin kwana talatin (30) wanda ya ƙunshi metadata, da ajiyar ajiyar wata-wata na watanni goma sha ɗaya (11) da suka gabata. Duk wariyar ajiya sun haɗa da metadata, sabis na ajiyar bayanai, cubes, caches, hotuna, da plugins. Da fatan za a tuntuɓi Babban Asusun ku don ƙarin ƙididdiga na farashi idan kuna da ƙarin buƙatun madadin.
Platform Analytics
MicroStrategy Platform Analytics an saita shi don duk abokan cinikin MicroStrategy akan MCE kuma ana kiyaye su don ba da damar samun dama ga ma'aunin aikin tsarin nan take. MicroStrategy zai saka idanu akan ma'ajin bayanai na tushen Sabis da/ko buƙatun ƙwaƙwalwar cube na bayanan Platform Analytics. A cikin lamarin kasancewar sararin sararin samaniya bai kai kashi 20% na ma'ajiyar da aka keɓe ba, bayan karɓar izinin abokin ciniki, MicroStrategy zai share tsoffin bayanai daga bayanan Platform Analytics na tushen Sabis na MCE a cikin ƙarin kwanaki 30 har sai kasancewar faifai yana ƙasa da 80% iya aiki bakin kofa. Adadin bayanan da abokin ciniki ya zaɓa don kiyayewa yana iya samun daidaitaccen farashi ga abokin ciniki. Tuntuɓi ƙungiyar asusun ku don kimanta farashi don gyara Sabis ɗin MCE, gami da haɓaka zuwa ma'ajiyar bayanai da/ko buƙatun ƙwaƙwalwar cube.
Kulawa
Ana tsara windows mai kulawa kowane wata don ba da damar sabunta tsaro na ɓangare na uku don amfani da dandalin MCE. Yayin waɗannan katsewar da aka tsara, tsarin MCE na iya kasa aikawa da karɓar bayanai ta ayyukan da aka bayar. Abokan ciniki yakamata suyi shirin ƙirƙirar tsari wanda ya haɗa da dakatarwa da sake kunna aikace-aikacen, sake tsara tsarin biyan kuɗi, gami da amma ba'a iyakance ga, abubuwan yau da kullun na ɗaukar bayanai masu alaƙa ba. Lokacin da ya zama dole don aiwatar da hanyoyin kulawa na gaggawa, MicroStrategy zai sanar da ƙayyadaddun tallafin abokin ciniki ta hanyar imel da wuri-wuri-gano yanayin gaggawa da kwanan wata da lokacin aiwatarwa. Abokan ciniki yawanci za su karɓi aƙalla sanarwar gaba na makonni biyu don sabunta windows da aka tsara. Koyaya, idan ana buƙatar aikin kulawa na gaggawa, za mu yi amfani da ƙoƙarce-ƙoƙarce na kasuwanci don ba da sanarwar sa'o'i 24 zuwa 48 kafin amfani da magani. Ana buƙatar abokan cinikin MCE da su bi tagar kula da su na wata-wata. Idan taga da aka sanya ba ta dace ba, da fatan za a tuntuɓi Manajan Asusun Fasaha na Cloud (CTM).
Sabis na Kwata-kwata Reviews
Manajan Asusun Fasaha na Cloud (CTM) da aka keɓe don MCE ɗinku zai gudanar da Sabis na Kwata-kwata.views (QSR) tare da kasuwanci da lambobin fasaha akan kwata kwata. Wannan na iya haɗawa da ƙarewaview na albarkatun tsarin da shawarwari dangane da abubuwan da aka lura.
Samuwar kayayyakin more rayuwa
An ƙera Sabis ɗin MCE don jure gazawar sabis na mutum ɗaya don kiyaye samuwa. Don mahalli masu tari, ana samun wannan ta hanyar amfani da fasalulluka na ƙayyadaddun aikace-aikacen da ginawa akan mafi kyawun ayyuka. MicroStrategy Cloud kuma yana amfani da advantages of Samfuran Yankunan ("AZ") a cikin AWS, Azure, da GCP.
Kasa-Kasa
Matsakaicin gazawa na yau da kullun yana ba da izini ga wariyar ajiya da bayanan tsarin tsarin tare da ma'ajiya ta AZs. Yin amfani da AZ da yawa don wuraren samar da kayan aiki yana haifar da rabuwa ta jiki na bayanai tsakanin injuna da ke adana samarwa da wuraren ajiya. MicroStrategy yana ba da RPO (Maƙasudin Maƙasudin Farko) na sa'o'i 24 tare da RTO (Maƙasudin Lokacin Farfaɗo) na sa'o'i 48 akan gazawar Yankin Samun Samun.
Farfado da Bala'i
Bayar da MCE ta MicroStrategy baya bayar da gazawar yanki a daidaitattun sadaukarwarsa. Koyaya, abokan ciniki suna da zaɓi don siyan Farfaɗowar Bala'i (DR) azaman ƙari ga daidaitattun sadaukarwa akan ƙarin farashi. MicroStrategy yana ba da shawarar samun wurin ajiyar bayanai na biyu don samuwa don dalilai masu gazawa yayin la'akari da siyan dawo da bala'i. MicroStrategy yana ba da zaɓuɓɓukan da ke ƙasa don DR:

• Zafi-sanyi: An samar da muhallin abokan ciniki a yankin da ya gaza kuma an rufe shi kuma yana farawa ne kawai lokacin da bala'i ya faru a yankin farko. Wannan yana ba da kimanta RPO da aka yi niyya na sa'o'i 24 da RTO na sa'o'i 6.
• Zafi-Dumi: An samar da muhallin abokin ciniki a cikin yankin da ya gaza kuma yana tafiya ta hanyar sabunta metadata na yau da kullun. Ana rufe yanayin bayan annashuwa. Wannan yana ba da RPO da aka yi niyya na sa'o'i 24 da RTO na sa'o'i 4.

Sabuntawa da haɓakawa
MicroStrategy ya himmatu don samar da sabbin abubuwan sabuntawa tare da gyare-gyaren tsaro, don haka ana buƙatar duk abokan ciniki don ɗaukar advantage na gyare-gyare da sababbin fasali. Ga kowane lasisin samfur, za mu isar muku kowane Kwata, ba tare da caji ba kuma bisa buƙatar ku, Sabuntawa da ko haɓakawa azaman ɓangare na biyan kuɗin Sabis na Tallafi na Fasaha. Ana kammala manyan haɓakawa a cikin yanayin layi ɗaya kyauta har zuwa kwanaki 30 don ba da izinin gwajin abokin ciniki. Sabuntawa maiyuwa baya haɗawa da sabbin samfuran kasuwa daban. Abokan ciniki da ke buƙatar fiye da kwanaki 30 don kammala haɓakawa yakamata su tuntuɓi Babban Asusun su.
CTM ɗin ku zai yi aiki tare da ku kowane kwata don tsara abubuwan sabuntawa. Waɗannan sabuntawar ba su da matsala kuma suna ɗaukar duk gyare-gyare a cikin yanayin MicroStrategy ku. Abokin ciniki yana da alhakin tabbatar da cewa an sake haɗa aikace-aikacen wayar hannu ta SDK don biyan sabbin nau'ikan MicroStrategy. Ana kuma ƙarfafa abokan ciniki don yin gwajin gwagwarmaya akan yanayin da aka sabunta tare da ingantattun bayanai da gwada wasu ayyukan aiki na al'ada.
Matsayi da Hakki
Teburin RACI da ke ƙasa a cikin Shafi B yana ba da haske game da ayyuka da nauyin abokan ciniki da MicroStrategy. Lura cewa wasu alhaki sun dogara ga masu samar da sabis na Cloud kuma, saboda haka, MicroStrategy za su bi Yarjejeniyar Sabis na Sabis na masu samar da girgije don samun sabis.

Masu Amfani
Na'urorin Abokin ciniki
Ayyukan MicroStrategy, Warehouse, ETL

Tsaro da Biyayya
Cloud Software & Gudanarwa
Muhalli & Tsarin Aiki
Matsakaicin Layer

Sabar Jiki
Sadarwar Sadarwa & Firewalls
Cibiyar Data & Utilities

Kayayyakin Dabarun Dabaru marasa Hijira

Abubuwan da aka bayyana a ƙasa sune MicroStrategy abubuwan da ba za a shirya su cikin gajimare ba. Ana ƙarfafa abokan ciniki sosai da su ƙaura daga abubuwan da aka bari kuma su yi amfani da sabbin sabbin kayan aikin maye gurbin na zamani:

• MicroStrategy Narrowcast Server an maye gurbinsa da sabis na Rarraba
• An maye gurbin Manajan Kasuwancin MicroStrategy da Platform Analytics

Abubuwan da ke ƙasa ana tallafawa kawai don haɗi zuwa MCE. MicroStrategy ba zai karbi bakuncin su a cikin gajimare ba. Waɗannan mafita na iya buƙatar ƙarin taimako daga Sabis na Ƙwararrun Ƙwararru na MicroStrategy.

• IIS web uwar garken don tallafawa MDX
• Keɓancewa ba a cikin sigar plugin ba

Sabis na Rarraba
Ana buƙatar duk abokan cinikin MicroStrategy Cloud suyi amfani da sabar SMTP nasu don isar da imel da biyan kuɗin lissafin tarihi. File Ana tura biyan kuɗi zuwa guga AWS S3 ko Azure BLOB Storage ko Google Cloud Storage da aka bayar ga abokin ciniki a matsayin wani ɓangare na kayan aikin MCE ga duk abokan ciniki. Abokan ciniki na iya ja file biyan kuɗi daga wuraren ajiya da aka bayar yayin aikin kan-shirin tare da CTM ɗin su.

Lasisin Hijira na MCE
Ana ba da ƙarin lasisi biyu don ayyukan Cloud da kiyayewa. Waɗannan asusun sune 'mstr_svc' da 'Axx-administrator' ko 'Cxx-administrator' ko 'Gxx-administrator'. Ya kamata a kashe mai amfani da MSTR koyaushe, ba sharewa ba. MicroStrategy Cloud Team zai ba da damar mai amfani da MSTR idan ya cancanta, watau Sabuntawa da Haɓakawa.
Iyakar AI
“MicroStrategy AI,” da “Mai amfani da MicroStrategy AI” SKUs suna ba da damar bayanan ɗan adam a matsayin wani ɓangare na Sabis ɗin ku na MCE. ("Ayyukan AI").

An tsara ƙarfin AI don ɗaukar nauyin masu amfani daban-daban, da kuma samar da bayanan bincike na AI-taimakawa, tsarin ƙirar dashboard mai sarrafa kansa, kayan aikin samar da SQL, da hanyoyin gani na tushen ML. Ƙarfin AI a cikin tsarin dandamali na nazarin dabarun MicroStrategy yana haɓaka sarrafa bayanai da damar gabatarwar dandamali. Amfani da Ƙarfin AI na iya samun iyakoki waɗanda ke tasiri tasiri, inganci da/ko daidaiton fitarwa daga Sabis ɗin MCE ɗin ku kuma bai kamata ya maye gurbin yanke shawarar ɗan adam ba. Kuna da alhakin hukunce-hukuncen hukunce-hukunce, yanke shawara, da ayyukan da kuka yanke ko ɗauka dangane da fitar da Sabis ɗin ku na MCE.
Ko da wani abu sabanin haka, muna iya ba ku damar AI daga yanayin da ya bambanta da yanayin aiki da aka ƙayyade akan odar ku ta Sabis na MCE. Ba za ku iya yin kowane gwajin kutsawa ba akan sabis ɗin leƙen asiri na wucin gadi wanda ke ba da damar AI.

Bayar da Lasisin Amfani da Ciki da Ciki ta atomatik na MicroStrategy AI SKU Ga kowane MicroStrategy AI SKU adadin da kuka yi lasisi, kuna iya cinye tambayoyi har dubu ashirin (20,000) (kamar yadda aka bayyana a ƙasa) na tsawon watanni goma sha biyu (12) farawa. a kan oda mai tasiri kwanan wata kuma, a cikin yanayin sakewa, daga farkon kwanan wata mai tasiri (kowane lokaci, "Lokacin Amfani"). Tambayoyin da ba a cinye su ana ɓacewa ta atomatik a farkon (a) ƙarshen Lokacin Amfani, ko (b) ƙarewa ko ƙarewar wa'adin Sabis na MCE, kuma kar a wuce zuwa kowane Lokacin Amfani na gaba. Bayan ƙarshen ƙarshen Lokacin Amfani ko cikakken amfani da Tambayoyi 20,000, za mu sake cika haƙƙin ku ta atomatik don cinye ƙarin Tambayoyi 20,000 ga kowane adadin MicroStrategy AI SKU mai lasisi don lokacin Amfani na gaba, kowanne a farashin jeri na yanzu. don irin wannan MicroStrategy, sai dai idan kun ba mu sanarwa a rubuce cewa kuna son kada ku sake cikawa ta atomatik (a) aƙalla kwanaki casa'in (90) kafin ƙarewar Lokacin Amfani na yanzu, ko (b) kafin 18,000 Tambayoyi an cinye, duk wanda ya fara faruwa.
MicroStrategy AI in ba haka ba ba za ku iya sokewa ba, kuma ba za a iya dawowa ba. Don guje wa shakku, abin da ya gabata bai shafi lasisin MicroStrategy AI User SKU ba, wanda ke da lasisi akan tushen mai amfani, ba tare da iyakance adadin tambayoyin ba. Abokan ciniki masu siyan MicroStrategy AI SKU za su sami damar yin amfani da Platform Analytics wanda zai haɗa da amfani da ku a cikin rahotonsa.

Daya "Tambaya" an bayyana shi azaman duk wani aikin shigarwa da aka ɗauka yayin amfani da MicroStrategy AI SKU. A ƙasa akwai exampTambaya:

• Amsoshi ta atomatik (zaɓuɓɓukan amfani da yawa):
  • • mataki ɗaya da aka ƙaddamar zuwa MicroStrategy's Auto chatbot wanda ya dawo da amsa ya ƙunshi cinye Tambaya ɗaya
    • dannawa ɗaya akan shawarwarin jama'a da ke ƙasa Akwatin shigar da hira ta atomatik na MicroStrategy ya ƙunshi cinye Tambaya ɗaya.
    • duk wani zaɓi (s) na gaba na ƙididdigar bayanan da aka ba da shawarar ya ƙunshi cin ƙarin Tambaya.
• SQL ta atomatik:
  • • mataki ɗaya da aka ƙaddamar zuwa MicroStrategy's Auto chatbot wanda ya dawo da amsa ya ƙunshi cinye Tambaya ɗaya.
    • Dashboard ta atomatik (zaɓuɓɓukan amfani da yawa):
    • mataki ɗaya da aka ƙaddamar zuwa MicroStrategy's Auto chatbot wanda ya dawo da amsa ya ƙunshi cinye Tambaya ɗaya.
    • dannawa ɗaya akan shawarwarin jama'a da ke ƙasa Akwatin shigar da hira ta atomatik na MicroStrategy ya ƙunshi cinye Tambaya ɗaya.
    • duk wani zaɓi (s) na gaba na ƙididdigar bayanan da aka ba da shawarar ya ƙunshi cin ƙarin Tambaya.

Tsaro

Ana amfani da kayan aikin tsaro daban-daban don yin gwajin shiga da gyarawa, shiga taron tsarin, da sarrafa rashin ƙarfi. Sabis ɗin MCE yana kiyaye babban tsaro daidai da ƙa'idodin tsaro masu zuwa:

Gudanarwar Ƙungiyar Sabis (SSAE-18)*
SSAE-18 shine ma'aunin tantance ƙungiyar sabis wanda AICPA ke kiyayewa. Yana ƙididdige Gudanarwar Ƙungiyar Sabis akan tsaro, samuwa, da sarrafa amincin tsarin da sirri da sirrin bayanan da tsarin ke sarrafa. Sabis ɗinmu na MCE yana kula da rahoton SOC2 Type 2.
Dokar Kula da Inshorar Lafiya (HIPAA)
Sarrafa da aka tsara don kare bayanan lafiya.
Ma'aunin Tsaro na Bayanan Masana'antu Katin Biyan (PCI DSS)
Ma'aunin Tsaro na Bayanan Masana'antu na Katin Biyan kuɗi (PCI DSS) ƙayyadaddun tsaro na bayanan sirri ne na ƙungiyoyin da ke sarrafa bayanan mai katin. MCE tana kiyaye SAQ-D don Masu Ba da Sabis.
Ƙungiyar Ƙididdiga ta Duniya (ISO 27001-2)*
Ƙungiya ta Duniya don Daidaitawa (ISO 27001-2) ƙa'idar gudanarwa ce ta tsaro wacce ke ƙayyadad da mafi kyawun ayyuka na gudanarwa na tsaro da ingantattun kulawar tsaro tare da jagorar aikin mafi kyawun ISO 27002.
*MicroStrategy yana kan aiwatar da karɓar takaddun shaida don matakan tsaro na sama akan Dandalin Google Cloud. Ana sa ran kammala takaddun shaida a cikin 2024

MCE Tsaro Scans
MicroStrategy zai gudanar da tsaro sakeview akan duk abubuwan da aka gyara na al'ada da abokan ciniki suka bayar kamar haka
as plugins, direbobi, da sauransu. Abokin ciniki yana da alhakin gyara duk binciken tsaro.
Abubuwan Sabis na Rabawa na Cloud
A matsayin wani ɓangare na gine-ginen dandamali na Sabis na MCE da kuma goyon bayan Muhalli na Cloud, muna haɗa mafita na ɓangare na uku don taimakawa wajen gudanarwa, ƙaddamarwa, da tsaro na kayan aikin, da kuma kammala ayyukan aiki. Waɗannan sun haɗa da mafita na amsawa na sarrafawa da ganowa, hanyoyin sarrafa yanayin tsaro na girgije, aikace-aikacen / saka idanu na kayan aiki, faɗakarwa da kan hanyoyin sarrafa kira, da ayyukan aiki da ci gaba da kayan aikin haɗin kai.

Samuwar Sabis

MCE tana ba da yarjejeniyar matakin sabis na 99.9% don yanayin samar da tari da matakin sabis na 99% don yanayin samar da misali guda ɗaya. Ana ƙididdige samuwa a kowane wata na kalanda kamar haka: 

Ma'anar Sabis

“Jimlar Mintuna”: jimlar adadin mintuna a cikin wata kalandar.
"Misalin samarwa": wani MCE Intelligence Architecture wanda masu amfani ke gudana a samarwa, don tallafawa tsarin kasuwanci mai aiki.
"Rasuwa": ga kowane Misalin Samarwa, jimlar adadin mintuna a cikin wata kalandar lokacin da (1) Misalin Samfurin (s) ba shi da haɗin kai na waje; (2) Misalin Samfurin (s) yana da haɗin kai na waje amma baya iya aiwatar da buƙatun (watau, ya haɗa juzu'i waɗanda ke yin rubutun sifili na IO, tare da IO mai jiran gado a cikin jerin gwano); ko (3) duk buƙatun haɗin da aka yi ta kowane bangare na Samar da Halin (s) ya gaza na aƙalla mintuna biyar a jere. "Rashin samuwa" baya haɗa da mintuna lokacin da MCE ba ta samuwa saboda al'amurran da suka shafi aikace-aikacen da aka gina akan dandalin software na MicroStrategy, ciki har da aiki, rahoto, da batutuwan daftarin aiki; matsalolin ƙaura masu alaƙa da ƙirar mai amfani; Matsalolin aikace-aikacen ETL; rashin kuskuren ƙira na ma'ana da batutuwan lambobi; raguwar lokaci mai alaƙa da kulawa da aka tsara; raguwa da aka samu sakamakon aikin mai amfani; rashin samun intanet na gaba ɗaya; da sauran abubuwan da ke cikin ikon MicroStrategy.
"Jimillar rashin samuwa": jimillar rashin samuwa a cikin duk Samfuran Samfura. Ga kowane wata kalandar kalandar da abokan ciniki suka yi rajista ga MCE, za a ƙididdige yawan samuwa bisa ga dukkan watan kalanda, ba kawai ɓangaren da suka yi rajista ba.

Magungunan Sabis
Idan ma'aunin samuwa na 99.9% (don ɗimbin Matsalolin Samar da tari) da 99% (na misalin Samar da ba a haɗa shi ba) ba a cika kowane wata kalandar da aka bayar ba, abokan ciniki na iya samun cancantar Samar da Sabis, bisa ga ma'anar da ke ƙasa. Kowace Kiredit ɗin Sabis za a ƙididdige shi azaman kashi ɗayatage na jimlar kuɗin da abokan ciniki suka biya don Sabis na MCE, wanda MicroStrategy ke gudanarwa a cikin watan kalanda da aka tara Kiredit ɗin Sabis. Wannan shine keɓantaccen magani da ake samu ga abokan ciniki a yayin da MicroStrategy ya kasa biyan buƙatun matakin sabis da aka tsara a cikin samuwa da aka tsara a Sashe na 4.

Kiredit din Sabis

Misalin Samar da Tari:

• Samuwar ƙasa da 99.9% amma daidai yake ko sama da 99.84%: 1% Kiredit ɗin Sabis
• Samuwar ƙasa da 99.84% amma daidai yake ko sama da 99.74%: 3% Kiredit ɗin Sabis
• Samuwar ƙasa da 99.74% amma daidai yake ko sama da 95.03%: 5% Kiredit ɗin Sabis
• Samun kasa da 95.03%: 7% Kiredit na Sabis

Misalin Samar da Ba-Tari ba:

• Samuwar ƙasa da 99% amma daidai yake ko sama da 98.84%: 1% Kiredit ɗin Sabis
• Samuwar ƙasa da 98.84% amma daidai yake ko sama da 98.74%: 3% Kiredit ɗin Sabis
• Samuwar ƙasa da 98.74% amma daidai yake ko sama da 94.03%: 5% Kiredit ɗin Sabis
• Samun kasa da 94.03%: 7% Kiredit na Sabis

Tsarin Kiredit Sabis

Don karɓar Sabis ɗin Sabis, abokan ciniki dole ne su gabatar da shari'ar MicroStrategy akan ko kafin ranar 15th na
watan kalanda da ke biye da watan kalanda wanda ake zargin Sabis ɗin da ake zargin ya tara wanda ya haɗa da waɗannan bayanai: (a) kalmomin "Buƙatar Kiredit SLA" a cikin filin "Summary/Saƙon Kuskure"; (b) cikakken bayanin abin da ya faru wanda ya haifar da rashin samuwa; (c) kwanakin, lokuta, da tsawon lokacin rashin samuwa; (d) tsarin da abin ya shafa ko ID (s) abubuwan da aka ba abokan ciniki ta hanyar MicroStrategy yayin ayyukan isar da gine-ginen kan jirgi da Intelligence Architecture; da (e) cikakken bayanin ayyukan da masu amfani suka yi don warware rashin samuwa. Da zarar MicroStrategy ya karɓi wannan da'awar, MicroStrategy zai kimanta bayanin da aka bayar da duk wasu bayanan da suka dace don tantance dalilin rashin samuwa (ciki har da, don ex.ample, bayanai game da samuwan aikin Fasahar Fasaha, software ko ayyuka na ɓangare na uku, dogaro akan software ko sabis na abokin ciniki wanda aka karɓa ko biyan kuɗi, tsarin aiki, da abubuwan software na MCE). Bayan haka, MicroStrategy zai ƙayyade da gaskiya ko Ƙididdiga na Sabis ya karu kuma zai sanar da abokan ciniki shawararsa. Idan MicroStrategy ya ƙididdige cewa Kiredit ɗin Sabis ya karu, to bisa ga shawararsa, ko dai (1) za ta yi amfani da Kiredit ɗin Sabis zuwa daftarin Sabis na MCE na gaba da aka aika ko (2) ƙara wa'adin Sabis na MCE na wani lokaci daidai da adadin Kiredit ɗin Sabis. . Abokan ciniki ba za su iya biyan duk wasu kudade da ake bin MicroStrategy tare da Kiredit ɗin Sabis ba.

Sharuɗɗan da suka dace don sarrafa bayanan sirri

Wannan Sashe na 5 zai yi amfani ne kawai har zuwa lokacin da babu wata yarjejeniya da aka kashe a wurin game da wannan batu tsakanin MicroStrategy da abokin ciniki ("Abokin ciniki"), gami da kowane tsari (s) da / ko babban yarjejeniya tsakanin abokin ciniki da MicroStrategy ( tare, "Yarjejeniyar Gudanarwa"), kuma za a yi la'akari da Ƙarin Gudanar da Bayanai (DPA). Sai dai kamar yadda wannan DPA ta gyara, Yarjejeniyar Mulki za ta ci gaba da aiki da ƙarfi.

Ma'anoni

"Dokar Kariyar Bayanan da Aka Aiwatar" tana nufin duk dokoki da ƙa'idodi inda waɗannan suka shafi MicroStrategy, ƙungiyarta da wasu ɓangarori na uku waɗanda za a iya amfani da su dangane da aikin Sabis na MCE da ya shafi sarrafa bayanan sirri da keɓantawa, gami da, ba tare da iyakancewa ba. , Babban Dokar Kariyar Bayanai (EU) 2016/679, Dokokin Kariya na Gabaɗaya na Ƙasar Ingila, da Dokokin Sirri na Bayanan Amurka (wanda aka bayyana a ƙasa) Sharuɗɗan "Mai kula," "Kwamishinoni," "Kasuwanci," "Mai sarrafa," "Batun Bayanai," "Hukumar Kulawa," "Tsarin aiki," "aiki," da "na sirri" data” za a yi amfani da su daidai da ma'anarsu kamar yadda aka ayyana ƙarƙashin Dokokin Kariyar Bayanai Mai Aiwatarwa.
"Rukunin Abokin Ciniki" yana nufin Abokin ciniki da duk wata alaƙa, reshe, reshen gudanarwa da riƙon kamfani na Abokin ciniki (aiki a matsayin Mai Gudanarwa) shiga ko amfani da Sabis na MCE a madadin Abokin ciniki ko ta tsarin Abokin ciniki ko kowane ɓangare na uku waɗanda aka ba su izinin amfani da Sabis na MCE bisa ga Yarjejeniyar Gudanarwa tsakanin Abokin Ciniki da MicroStrategy, amma wanda bai sanya hannu kan Form ɗin oda ba tare da MicroStrategy.
"Tsarin Yarjejeniyar Yarjejeniyar EU"Ma'ana Module 3 waɗancan sassan da suka ƙunsa a cikin hukuncin Hukumar Tarayyar Turai (2021/914) na 4 ga Yuni 2021 akan daidaitattun ƙa'idodin kwangila don canja wurin bayanan sirri zuwa na'urori waɗanda aka kafa a cikin ƙasashe na uku a ƙarƙashin Dokar Kariya ta Janar (EU) 2016/679, kamar yadda ana iya sabuntawa, ƙarawa, ko maye gurbinsu lokaci zuwa lokaci a ƙarƙashin Dokokin Kariyar Bayanan da aka Aiwatar kuma waɗanda aka haɗa su ta hanyar yin la'akari da samar da wani ɓangare na wannan DPA kuma ana iya samun kwafin wanda za a iya isa ga www.microstrategy.com/en/legal/contract-hub, dangane da tanadi na
Sashe na 5.5 a ƙasa.
"Tsarin Sirri na EU-US" yana nufin Hukumar Tarayyar Turai aiwatar da shawarar 10 Yuli 2023 bisa ga Babban Kariyar Kariyar Bayanai.
"Tsarin Ƙasashen Duniya" yana nufin canja wurin bayanan sirri daga wata ƙasa a cikin Ƙungiyar Tattalin Arziƙi ta Turai (EEA) ko Switzerland ko Burtaniya (dukkanin ƙasashen da ba sa cikin EEA ko EU) zuwa ƙasa ko yankin da Hukumar Tarayyar Turai ba ta amince da su ba, Switzerland ko United Masarautar a matsayin tana ba da ingantaccen matakin kariya don bayanan sirri ko ƙarƙashin kowane buƙatu don ɗaukar ƙarin matakai don kare bayanan sirri isasshe.

"Sabis na MCE" yana nufin sabis na Muhalli na MicroStrategy, sabis na dandamali-kamar-sabis wanda muke gudanarwa a madadin Abokin ciniki a cikin Amazon. Web Sabis, Microsoft Azure, ko Google Cloud Platform muhalli wanda ya haɗa da samun dama ga, tare: (a) sigar “Cloud Platform” na samfuranmu (ingantacciyar sigar dandalin software na MicroStrategy wanda aka gina musamman don turawa a cikin Amazon. Web Sabis, Microsoft Azure, ko Google Cloud Platform muhalli) mai lasisi daga Abokin ciniki; (b) Tallafin gajimare; da (c) Ƙarin Abubuwan PaaS (kamar yadda aka bayyana a sama a Sashe na 3.1 Cloud Infrastructure) don amfanin ku tare da irin waɗannan samfuran.
"Sub-Processor" yana nufin kowane ɓangare na uku da MicroStrategy ya zaɓa don aiwatar da bayanan sirri.
"Dokokin Sirrin Bayanan Amurka" yana nufin duk wata doka ta sirrin Amurka ko ƙa'idodi da ƙa'idodi na keɓancewa na jihar Amurka, ko suna wanzu har zuwa kwanan wata mai tasiri ko kuma aka ba da sanarwar bayan haka, kamar yadda aka gyara ko aka maye gurbinsu, gami da ba tare da iyakancewa Dokar Sirri ta Abokin Ciniki ta California ta 2018 ba. , Cal. Civ. Lambar §§ 1798.100 et seq., Kamar yadda aka gyara ta Dokar Haƙƙin Sirri ta California na 2020, da duk ƙa'idodin da aka bayar a ƙarƙashinsa ("CCPA"); Dokar Kariyar Bayanan Masu Amfani da Virginia na 2021, Va. Code Ann. §§ 59.1-571 da dai sauransu. ("VCDPA"), kamar yadda tasiri ga Janairu 1, 2023; Dokar Sirri ta Colorado na 2021, Colo. Rev. Stat. §§ 6-1-1301 da dai sauransu. ("CPA"), kamar yadda zai fara aiki daga Yuli 1, 2023; Dokar Connecticut Game da Keɓaɓɓen Bayanin Keɓaɓɓu da Kula da Kan layi, Conn. Gen. Stat. §§ 42-515 da sauran su. ("CTDPA"), kamar yadda za a fara aiki daga Yuli 1, 2023; Dokar Sirri na Abokin Ciniki na Utah na 2021, Lambar Utah Ann. §§ 13-61-101 da dai sauransu. ("UCPA"), kamar yadda za a fara aiki daga Disamba 31, 2023; Dokar Sirri da Tsaro ta Texas Data, Tex. Bus. & Com. Code §§ 541 et seq. ("TDPSA"), kamar yadda za a fara aiki daga Yuli 1, 2024; Dokar Haƙƙin Digital Digital ta Florida, Fla. Stat. §§ 501.701 et seq. ("FDBR"), kamar yadda za a fara aiki daga Yuli 1, 2024; Dokar Sirri na Bayanan Masu Amfani da Montana, 2023 SB 384 ("MCDPA"), kamar yadda zai fara aiki daga Oktoba 1, 2024; Dokar Kariyar Bayanan Masu Amfani da Iowa, Lambar Iowa §§ 715D et seq. ("ICDPA"), kamar yadda za a fara aiki daga Janairu 1, 2025; Dokar Kariyar Bayanin Tennessee, Lambar Tennessee Ann. §§ 47-18- 3201 da dai sauransu. ("TIPA"), kamar yadda za a fara aiki daga Yuli 1, 2025; da Dokar Sirri na Bayanan Abokin Ciniki na Indiana, Lambar Indiana §§ 24-15 et seq. ("INCDPA"), kamar yadda za a fara aiki daga Janairu 1, 2026.
"Birtaniya Addendum" yana nufin ƙari ga ƙa'idodin kwangila na EU don canja wurin bayanan sirri zuwa ƙasashe na uku masu bin ka'idar Kariyar Gabaɗaya ta Burtaniya, wacce ke da Module 3 na ƙa'idodin Kwangila na EU da aka haɗa tare da aiwatar da su ta hanyar tunani.

sarrafa bayanai

A matsayin Mai sarrafawa, MicroStrategy zai aiwatar da keɓaɓɓen bayanan da aka ɗora ko canjawa wuri zuwa Sabis na MCE kamar yadda Abokin Ciniki ya umurce shi ko kuma Abokin Ciniki ya bayar a matsayin Mai Gudanarwa (gaba ɗaya, “Bayanin Abokin Ciniki”) daidai da rubutattun umarnin Abokin ciniki. Abokin ciniki ya ba da izinin MicroStrategy, a madadin kansa da kuma madadin sauran membobin Ƙungiyar Abokin Ciniki, don aiwatar da Bayanan Abokin Ciniki a lokacin wannan DPA a matsayin Mai sarrafawa don manufar da aka tsara a cikin tebur da ke ƙasa.

Bayanan Abokin ciniki dangane da Sabis na MCE

Batun sarrafawa	Adana bayanai, gami da ba tare da iyakancewa na bayanan sirri ba, wanda Abokin ciniki ya bayar don manufar kasuwancin sa
Tsawon aiki	Wa'adin Sabis na MCE da kwanaki 90 bayan ƙarewar irin wannan wa'adin
Yanayin sarrafawa	Adana, ajiya, dawo da aiki, da sarrafa bayanan Abokin ciniki dangane da Sabis na MCE. Ana rufaffen duk bayanan a sauran.
Manufar sarrafawa	Samar da Sabis na MCE
Nau'in bayanan sirri	Bayanan Abokin ciniki da aka ɗora ko canjawa wuri don sarrafawa ta Sabis na MCE ta Abokin ciniki
Rukunin batun bayanai	Ma'aikata ko wakilai na Abokin Ciniki da Abokin Ciniki, masu sa ido, abokan kasuwanci da dillalai, da kuma waɗancan mutanen da abokin ciniki ya ba su izinin amfani da Sabis na MCE.

Bangarorin sun yarda kuma sun yarda cewa duk wani bayanan sirri da Abokin ciniki ya bayyana ga MicroStrategy dangane da wannan DPA ana bayyana shi don iyakance dalilai na kasuwanci kuma daidai da bayanan da aka rubuta don aiki dangane da ayyukan Ayyukan MCE bisa ga wannan DPA kuma kamar yadda aka bayyana a sama. . Bangarorin sun yarda cewa wannan DPA cikakken abokin ciniki ne kuma na ƙarshe da aka rubuta umarnin zuwa MicroStrategy dangane da Bayanan Abokin ciniki. Ƙarin umarni a waje da iyakar wannan DPA (idan akwai) na buƙatar yarjejeniyar rubutacciyar rigar tsakanin MicroStrategy da Abokin ciniki, gami da yarjejeniya kan kowane ƙarin kudade da Abokin ciniki zai biya zuwa MicroStrategy don aiwatar da waɗannan umarnin. Abokin ciniki zai tabbatar da cewa umarninsa sun bi duk dokoki, ƙa'idodi, da ƙa'idodin da suka dace dangane da Bayanan Abokin ciniki, kuma sarrafa bayanan Abokin ciniki bisa ga umarnin Abokin ciniki ba zai haifar da MicroStrategy ya saba wa Dokokin Kariyar Bayanai da / ko wannan DPA ko yarjejeniyoyin da suka dace tare da Sub-Processors, gami da ƙa'idodin Kwangila na EU da Ƙarin UK. MicroStrategy ba zai aiwatar da Bayanan Abokin Ciniki ba wajen iyakar wannan DPA. MicroStrategy zai:

1. Aiwatar da Bayanan Abokin Ciniki kawai akan umarnin da aka rubuta daga Abokin ciniki (sai dai in MicroStrategy ko Mai Gudanarwa mai dacewa (duba Sashe na 5.4 da ke ƙasa) ana buƙata don aiwatar da bayanan Abokin ciniki don biyan dokokin da suka dace, wanda MicroStrategy zai sanar da Abokin ciniki irin wannan buƙatun doka kafin irin wannan aiki. sai dai idan irin waɗannan dokokin da suka dace sun hana sanarwa ga Abokin ciniki akan dalilan jama'a);
2. Sanar da Abokin Ciniki cikin hanzari idan, a cikin madaidaicin ra'ayinsa, duk wani umarni da aka karɓa daga Abokin ciniki ya keta Dokokin Kariyar Bayanan da aka Aiwatar;
3. Tabbatar cewa duk wani mutum da MicroStrategy ya ba da izini don aiwatar da Bayanan Abokin ciniki ya bi Sashe na 5.2(1) a sama; kuma
4. A zaɓi na Abokin ciniki, share ko mayarwa ga Abokin ciniki duk bayanan Abokin ciniki bayan ƙarshen samar da Sabis na MCE, wanda ya shafi sarrafawa, kuma share duk sauran kwafin. MicroStrategy zai sami damar riƙe kowane bayanan Abokin ciniki wanda dole ne ya kiyaye don bin kowace doka ko wacce ake buƙata don riƙe don inshora, lissafin kuɗi, haraji, ko dalilai na rikodi. Sashe na 5.3 zai ci gaba da amfani da bayanan Abokin ciniki da aka riƙe.

MicroStrategy ba zai:

1. "sayar" (kamar yadda CCPA ta ayyana) duk wani bayanan Abokin ciniki da aka karɓa ko aka samu dangane da yin ayyukan da aka kayyade a cikin Yarjejeniyar Mulki, ko raba irin wannan bayanan Abokin ciniki don tallan ɗabi'a;
2. tattara, samun dama, amfani, bayyana, sarrafawa, ko riƙe bayanan Abokin ciniki don kowace manufa banda takamaiman manufar aiwatar da ayyukan da aka kayyade a cikin Yarjejeniyar Mulki, ko wata manufar kasuwanci wacce Dokar Kariyar Bayanai ta Aiwatar da ita;
3. kara tattarawa, samun dama, amfani, bayyanawa, tsari, ko riƙe bayanan Abokin ciniki don waje da alaƙar kasuwanci kai tsaye tsakanin Abokin ciniki da MicroStrategy; kuma
4. Haɗa bayanan Abokin ciniki da aka karɓa ko aka samu dangane da aiwatar da ayyukan da aka kayyade a cikin Yarjejeniyar Mulki tare da kowane bayanan sirri da ya karɓa daga ko a madadin wani mutum ko mutane, ko abin da yake tattarawa daga mu'amalarsa, sai dai in ba haka ba da izini ta hanyar Kariyar Bayanai Mai Aiwatar da ita. Doka

MicroStrategy ya ba da tabbacin cewa ya fahimta kuma zai bi duk hane-hane a cikin sashe na 5.2, kuma nan da nan zai sanar da Abokin ciniki a cikin kwanaki biyar (5) na kasuwanci idan ba zai iya biyan wajibai a ƙarƙashin Dokokin Kariyar Bayanai, gami da kowane. wajibai masu dacewa a ƙarƙashin CCPA, dangane da sarrafa bayanan Abokin ciniki. Bayan samun irin wannan sanarwar, Abokin ciniki na iya ɗaukar matakan kasuwanci masu ma'ana kuma masu dacewa don dakatarwa da gyara duk wani amfani mara izini na irin wannan bayanan Abokin ciniki.

Asiri

MicroStrategy ba zai bayyana bayanan Abokin Ciniki ga kowace gwamnati ko wani ɓangare na uku ba, sai dai idan ya cancanta don bin doka ko wani tsari mai inganci da ɗauri na gwamnati ko hukumar tilasta bin doka (kamar sammaci ko umarnin kotu). Idan gwamnati ko hukumar tilasta doka ta aika MicroStrategy buƙatun Bayanan Abokin Ciniki, MicroStrategy zai yi ƙoƙarin tura gwamnati ko hukumar tilasta bin doka don neman wannan bayanan kai tsaye daga Abokin ciniki. A matsayin wani ɓangare na wannan ƙoƙarin, MicroStrategy na iya ba da ainihin bayanan tuntuɓar Abokin ciniki ga gwamnati ko hukumar tilasta bin doka. Idan an tilasta shi don bayyana bayanan Abokin Ciniki ga gwamnati ko hukumar tilasta doka, to, MicroStrategy zai ba Abokin ciniki sanarwa mai ma'ana game da buƙatar don ba da damar Abokin ciniki ya nemi odar kariya ko wani maganin da ya dace, sai dai idan MicroStrategy ya haramta doka ta yin hakan. MicroStrategy yana ƙuntata ma'aikatansa daga sarrafa bayanan Abokin ciniki ba tare da izini ta MicroStrategy ba, kuma yana sanya wajibai masu dacewa na kwangila akan ma'aikatan sa, gami da, kamar yadda ya dace, wajibai masu dacewa dangane da sirri, kariyar bayanai, da amincin bayanai. Idan Ƙa'idodin Kwangilar Kwangilar EU ko Ƙasar Burtaniya ta yi aiki, babu wani abu a cikin wannan Sashe na 5.3 da ya bambanta ko ya canza ƙa'idodin Kwangilar EU ko Ƙarin UK, gami da ba tare da iyakance wajibai a cikin sashe na 5 (a).

Sub-Processing

Abokin ciniki yana ba da izini gabaɗaya ga MicroStrategy don shigar da kamfanoni masu haɗin gwiwa don dalilai na samar da Sabis na MCE da kuma amfani da Sub-Processors don cika wajibcin kwangilarsa a ƙarƙashin wannan DPA ko don samar da wasu ayyuka a madadinsa. MicroStrategy website a https:// community.microstrategy.com/s/article/GDPR-Cloud-Sub-Processors jera Sub- Processors
MicroStrategy ya nada wanda a halin yanzu ke tsunduma don aiwatar da takamaiman ayyukan sarrafawa a madadin Abokin ciniki. Abokin ciniki ta haka ya yarda da amfani da MicroStrategy na Sub-Processors kamar yadda aka bayyana a wannan Sashe 5.4. Kafin MicroStrategy ya shiga kowane sabon Sub-Processor don aiwatar da takamaiman ayyukan sarrafawa, MicroStrategy zai sabunta abin da ya dace. website. Idan Abokin Ciniki ya ƙi sabon Sub-Processor, Abokin ciniki zai sanar da MicroStrategy a rubuce a cikin kwanaki talatin (30) bayan sabunta jerin masu sarrafawa da suka dace kuma irin wannan ƙin yarda zai bayyana dalilai na cancantar abokin ciniki na ƙin yarda. Idan Abokin ciniki ya ƙi yin amfani da sabon Sub-Processor bisa ga tsarin da aka bayar a ƙarƙashin wannan Sashe na 5.4, MicroStrategy ba zai shiga irin wannan Sub-Processor don aiwatar da takamaiman ayyukan sarrafawa a madadin Abokin ciniki ba tare da rubutaccen izini na Abokin ciniki ba. Bugu da ari, MicroStrategy zai sami damar warkar da duk wani ƙin yarda ta, a cikin ƙwaƙƙwaran sa, ko dai zabar zuwa a) ɗaukar kowane matakan gyara da abokin ciniki ya nema a cikin ƙin yarda (waɗanne matakan za a ɗauka don warware ƙin yarda da abokin ciniki) kuma ci gaba da amfani da irin wannan Sub. -Mai sarrafawa ko b) dakatarwa da/ko ƙare kowane samfur ko sabis wanda zai ƙunshi amfani da wannan Sub-Processor.
Idan MicroStrategy ya nada Sub-Processor, MicroStrategy zai (i) taƙaita damar Sub-Processor zuwa Bayanan Abokin Ciniki kawai ga abin da ya wajaba don samar da Sabis na MCE ga Abokin ciniki kuma zai haramta.
Sub-Processor daga samun damar Bayanan Abokin ciniki don kowane dalili; (ii) zai shiga yarjejeniya a rubuce tare da Sub- Processor; (iii) gwargwadon yadda Sub-Processor ke aiwatar da ayyukan sarrafa bayanai iri ɗaya waɗanda MicroStrategy ke bayarwa a ƙarƙashin wannan DPA, sanya wa SubProcessor kwatankwacin sharuddan da aka sanya akan MicroStrategy a cikin wannan DPA; da (iv) bi ƙa'idodin Ƙa'idar Kwangilar EU da/ko UK Addendum (inda ya dace), waɗanda ke ƙunshe da wajibai daban-daban dangane da sharuɗɗan da za a ɗora dangane da ci gaba na Bayanan Keɓaɓɓu zuwa Mai sarrafawa. MicroStrategy zai kasance alhakin abokin ciniki don aiwatar da wajibcin Sub-Processor.

Canja wurin bayanan Keɓaɓɓen ta Yanki
Game da Bayanan Abokin Ciniki mai ƙunshe da bayanan sirri waɗanda aka ɗora ko canjawa wuri zuwa Sabis na MCE, Abokin ciniki na iya ƙididdige yanki(s) yanki inda za a sarrafa wannan bayanan Abokin ciniki a cikin cibiyar sadarwa ta MicroStrategy's Sub-Processor (misali, yankin EU-Dublin). Sub-Processor ba zai canja wurin waccan bayanan Abokin ciniki daga yankin da abokin ciniki ya zaɓa ba sai dai idan ya cancanta don kiyayewa ko samar da Sabis na MCE, ko kuma idan ya cancanta don bin doka ko odar doka ta hukumar tilasta bin doka.
Don samar da Sabis na MCE, Abokin ciniki ya yarda kuma ya tabbatar da MicroStrategy na iya yin Canja wurin Bayanan Abokin Ciniki na Ƙasashen Duniya ciki har da ci gaba zuwa kamfanoni masu alaƙa da/ko Sub-Processors.
MicroStrategy Incorporated da MicroStrategy Services Corporation suna shiga cikin bayanan EU-US
Tsarin Sirri (DPF) da Swiss-US DPF kuma sun ba da izinin bin ka'idodin DPF da Sashen Kasuwanci ya bayar, game da tarawa, amfani da riƙe bayanan sirri na EU da aka tura zuwa Amurka. Duk wani canja wuri daga Amurka zuwa ƙasashe na ɓangare na uku za a yi la'akari da "canzawa gaba" ƙarƙashin DPF. Inda MicroStrategy Incorporated da MicroStrategy Services Corporation ke yin canja wuri na gaba, za su tabbatar da kwangilar tana cikin wurin tare da waccan ƙungiya wacce ta gamsar da buƙatun canja wurin lissafi na DPF. MicroStrategy kuma ya sanya hannu daban-daban (a matsayin mai fitar da bayanai) tare da Sub-Processors (a matsayin masu shigo da bayanai) (a) kwafin ƙa'idodin Kwangila na EU kuma inda ya dace, (b) kwafin UKAddendum don kiyaye waɗannan Canje-canje na Duniya da ke faruwa. . A yayin da aka canza nau'in ƙa'idodin ƙa'idodin kwangila na EU ko Ƙaddamarwar Burtaniya ta canza ko maye gurbinsu da hukumomin da suka dace a ƙarƙashin Dokokin Kariyar Bayanai, MicroStrategy za ta kammala sabunta sigar EU Standard Contractual Clauses da/ko UK Addendum kuma ta sanar da Abokin ciniki. a matsayin Controller na irin wannan form. Duk da cewa irin wannan nau'i daidai ne kuma ya dace da MicroStrategy a matsayin Mai sarrafawa, irin wannan nau'i zai kasance a kan ƙungiyoyi (wanda zai iya haɗawa da Abokin Ciniki da / ko Mai Gudanarwa wanda ya dogara da takardun da aka canza ko sake dubawa) lokacin da bangarorin da suka dace suka aiwatar da fom ɗin da aka bita. , dangane da ƙarewar lokacin alheri, idan akwai, wanda Hukumar Kulawa mai dacewa ta ƙaddara. Idan Abokin Ciniki bai shiga ba kuma ya aiwatar da ƙa'idodin kwangila na EU ko Ƙarin UK, inda ake buƙatar yin hakan a ƙarƙashin Dokokin Kariyar Bayanan da Aka Aiwatar (ko dai saboda gazawar samar da sigar da ta dace ko saboda, a cikin ikon MicroStrategy, Abokin ciniki yana riƙewa ba tare da dalili ba, jinkirtawa ko daidaita aiwatar da irin wannan nau'in), MicroStrategy zai sami damar dakatarwa da / ko dakatar da kowane samfur ko sabis da ke buƙatar Canja wurin Bayanan Abokin Ciniki na Duniya akan baiwa Abokin ciniki kwanaki talatin (30) rubutaccen sanarwa.

Don Canje-canje na Ƙasashen Duniya waɗanda ke ƙarƙashin Dokokin Kariyar Bayanan da Aka Aiwatar da su na Switzerland, za a ƙara ƙarin furucin da ke ƙasa azaman haɗe-haɗe zuwa wannan DPA:

1. Kalmar Ƙasa memba ta EU a cikin wannan DPA koyaushe za ta haɗa da ƙasashen EEA da Switzerland. "
2. Canja wurin bayanan yana ƙarƙashin tanadin GDPR. Abubuwan da aka tanada na Dokar Kariyar Bayanai ta Swiss kuma ana amfani da su ne a na biyu."
3. Game da canja wurin bayanai na bayanan sirri daga Switzerland, Hukumar Kare Bayanai ta Tarayya da Kwamishinan Watsa Labarai ita ce ƙwararriyar Hukumar Kulawa."
4. Dangane da dokar Kariyar bayanan Swiss na yanzu kuma har sai dokar Kariyar bayanan Swiss da aka sabunta ta fara aiki, kalmar bayanan sirri kuma ta haɗa da bayanan ƙungiyoyin doka ba kawai na zahiri ba."

Duk da abubuwan da suka gabata, ƙa'idodin ƙa'idodin yarjejeniyar EU da / ko UK Addendum ko DPF (ko wajibai iri ɗaya da waɗanda ke ƙarƙashin ƙa'idodin Kwangilar EU ko UK Addendum ko DPF) ba za su yi aiki ba idan MicroStrategy ya karɓi madadin yarda da ƙa'idodin yarda don Canja wurin bayanan sirri na halal a wajen EEA, UK ko Switzerland, don kare bayanan Abokin ciniki. Dangane da sauran Canje-canje na Ƙasashen Duniya, (a wajen waɗanda ƙa'idodin Kwangilar EU ta rufe da/ko UK Addendum ko DPF) MicroStrategy kawai za su yi canja wurin bayanan Abokin ciniki idan:

1. Ana yin isassun matakan kariya don canja wurin bayanan Abokin ciniki daidai da Dokokin Kariyar Bayanan da aka Aiwatar, a cikin abin da abokin ciniki zai aiwatar da kowane takaddun (ciki har da ba tare da iyakance ƙa'idodin Kwangilar EU ba, UK Addendum, DPF ko wasu irin tsarin canja wuri da aka karɓa) da suka shafi Canja wurin Internationalasashen Duniya, wanda MicroStrategy ko Sub-Processor mai dacewa da dacewa yana buƙatar aiwatar da shi daga lokaci zuwa lokaci; ko
2. Ana buƙatar MicroStrategy ko Sub-Processor mai dacewa don yin irin wannan Canja wuri na kasa da kasa don bin ka'idodin da suka dace, a cikin abin da MicroStrategy zai sanar da Abokin ciniki irin wannan buƙatun doka kafin irin wannan Canja wurin Ƙasashen Duniya sai dai idan dokokin da suka dace sun hana sanarwa ga Abokin ciniki akan dalilan amfanin jama'a; ko
3. In ba haka ba an ba da izinin yin hakan bisa doka ta Dokokin Kariyar Bayanai Mai Aiwatar

Tsaro na Data Processing

MicroStrategy ya aiwatar kuma zai kula da matakan fasaha da ƙungiyoyi masu dacewa, gami da, kamar yadda ya dace:

1. Tsaro na MicroStrategy cibiyar sadarwa;
2. Tsaro na jiki na kayan aiki;
3. Matakan don sarrafa haƙƙin samun dama ga ma'aikatan MicroStrategy da 'yan kwangila dangane da cibiyar sadarwar MicroStrategy; kuma
4. Tsari don gwaji akai-akai, tantancewa, da kimanta tasirin matakan fasaha da ƙungiyoyi waɗanda MicroStrategy ke aiwatarwa.

MicroStrategy zai tabbatar da irin waɗannan matakan fasaha da ƙungiyoyi suna ba da matakan kariya iri ɗaya ga kowane Bayanan Abokin Ciniki kamar yadda aka bayar, da kuma buƙata, ƙarƙashin Dokokin Kariyar Bayanai, gami da CCPA, gwargwadon abin da ya dace. Abokin ciniki na iya ɗaukar matakai masu ma'ana na kasuwanci don tabbatar da cewa MicroStrategy yana amfani da Bayanan Abokin Ciniki ta hanyar da ta dace da wannan DPA da wajibcin Abokin ciniki a ƙarƙashin CCPA.
Abokin ciniki kuma yana iya zaɓar aiwatar da matakan fasaha da ƙungiyoyi masu dacewa dangane da Bayanan Abokin Ciniki, kai tsaye daga Mai Sarrafa Ƙarfafawa na MicroStrategy. Irin waɗannan matakan da suka dace na fasaha da ƙungiyoyi sun haɗa da:

1. Pseudonymization da boye-boye don tabbatar da matakin tsaro da ya dace;
2. Matakan don tabbatar da tsare sirri mai gudana, mutunci, samuwa, da juriya na tsarin sarrafawa da ayyukan da Abokin ciniki ke bayarwa ga wasu kamfanoni;
3. Matakan don ba da damar Abokin ciniki ya yi ajiyar wuri da adanawa yadda ya kamata don dawo da samuwa da samun dama ga Bayanan Abokin ciniki a cikin lokaci mai dacewa a cikin lamarin jiki ko fasaha; kuma
4. Hanyoyin da za a gwada akai-akai, kimantawa, da kimanta tasiri na matakan fasaha da ƙungiyoyi da Abokin ciniki ya aiwatar.

Sanarwa Cewar Tsaro

MicroStrategy zai, gwargwadon izinin doka, sanar da Abokin ciniki ba tare da bata lokaci ba bayan sanin duk wani haƙiƙanin ɓarna ko ɓarna ba bisa ka'ida ba, asara, canji, bayyanawa mara izini, ko samun dama ga kowane bayanan Abokin ciniki ta MicroStrategy ko MicroStrategy's Sub-Processor(s) ) ("Batun Tsaro"). Har zuwa irin wannan abin da ya faru na Tsaro ya haifar da cin zarafin buƙatun wannan DPA ta MicroStrategy, MicroStrategy zai yi ƙoƙari mai ma'ana don ganowa da gyara dalilin irin wannan cin zarafi, ciki har da matakai don rage tasirin da kuma rage duk wani lalacewa da aka samu daga. lamarin Tsaro.
Abokin ciniki ya yarda cewa ba za a yi amfani da wannan Sashe na 5.7 na Tsaron da bai yi nasara ba. Lamarin Tsaron da bai yi nasara ba shine wanda ke haifar da rashin izini na ainihi ga Bayanan Abokin Ciniki ko zuwa kowane na'ura na MicroStrategy ko MicroStrategy's Sub-Processor's kayan ko wurare da ke adana bayanan Abokin ciniki, kuma yana iya haɗawa, ba tare da iyakancewa ba, pings da sauran hare-haren watsa shirye-shirye a kan wuta ko sabar gefen. , sikanin tashar jiragen ruwa, yunƙurin shiga-cikin da bai yi nasara ba, ƙin kai harin sabis, shakar fakiti (ko wasu damar shiga mara izini ga bayanan zirga-zirga wanda baya haifar da shiga fiye da masu kai), ko makamancin haka; da kuma wajibcin MicroStrategy na bayar da rahoto ko amsa wani lamari na Tsaro a ƙarƙashin wannan Sashe na 5.7 ba, kuma ba za a iya fassara shi azaman amincewa ta MicroStrategy na kowane laifi ko alhaki na MicroStrategy dangane da lamarin Tsaro.
Sanarwa(s) abubuwan da suka faru na Tsaro, idan akwai, za a isar da su ga Abokin ciniki ta kowace hanya MicroStrategy zaɓi, gami da ta imel. Hakki ne na abokin ciniki don tabbatar da cewa sun samar da MicroStrategy tare da ingantaccen bayanin lamba da amintaccen watsawa a kowane lokaci. Bayanin da MicroStrategy ya samar an yi niyya ne don taimakawa Abokin ciniki don biyan wajibai a ƙarƙashin Dokokin Kariyar Bayanan da ake Aiwatar dangane da ƙimar tasirin kariyar bayanai da tuntuɓar farko.

Audit

MicroStrategy zai ba da izini da ba da gudummawa ga tantancewa (ciki har da waɗanda ke ƙarƙashin ƙa'idodin EU
Yarjejeniyar Yarjejeniya/Ƙarin Ƙididdigar Burtaniya inda waɗannan ke aiki), wanda zai haɗa da dubawa, wanda
Abokin ciniki ko wani mai binciken da abokin ciniki ya umarta, muddin abokin ciniki ya ba da MicroStrategy
aƙalla kwanaki 30 masu ma'ana kafin rubutaccen sanarwa na irin wannan binciken kuma ana gudanar da kowane binciken a
Farashin abokin ciniki, a lokacin kasuwanci hours, a MicroStrategy zabi wurare, da kuma don haka kamar yadda ya haifar da
mafi ƙarancin rushewa ga kasuwancin MicroStrategy kuma ba tare da Abokin ciniki ko mai binciken sa yana samun dama ba
ga duk wani bayanan na mutum banda Abokin Ciniki. Duk wani kayan da aka bayyana yayin irin wannan binciken da
Sakamakon da/ko abubuwan da aka fitar daga irin waɗannan binciken za a kiyaye su ta hanyar Abokin ciniki. Irin wannan duba zai
za a yi ba fiye da sau ɗaya a kowane watanni 12 ba, kuma Abokin ciniki ba zai kwafi ko cire kowane abu ba
kayan daga harabar da ake gudanar da binciken.
Abokin ciniki ya yarda kuma ya yarda (bisa la'akari da Sashe na 5.4(iii)) cewa dangane da haƙƙin duban MicroStrategy na Sub-Processor ɗin sa da ke samar da ayyukan more rayuwa ga Sabis ɗin MCE, irin wannan SubProcessor zai yi amfani da masu binciken waje don tabbatar da isassun matakan tsaro gami da tsaro. na cibiyoyin bayanan jiki wanda Sub-Processor ke ba da Sabis ɗin. Za a gudanar da wannan binciken aƙalla kowace shekara bisa ga ka'idodin ISO 27001 ko wasu madaidaicin madaidaicin waɗanda ke daidai da ISO 27001 ta kwararrun tsaro na ɓangare na uku masu zaman kansu a zaɓin SubProcessor da kashe kuɗi, kuma zai haifar da samar da rahoton dubawa. “Rahoto”), wanda zai zama bayanan sirri na Sub-Processor ko in ba haka ba za a samar da shi ƙarƙashin yarjejeniyar da aka amince da juna kan rashin bayyanawa da ke rufe Rahoton (“NDA”). MicroStrategy ba zai iya bayyana irin wannan Rahoton ga Abokin ciniki ba tare da izini daga Sub-Processor ba. A buƙatun da abokin ciniki ya rubuta yayin aiwatar da haƙƙin binciken sa a ƙarƙashin wannan Sashe na 5.8, MicroStrategy za ta nemi izinin Sub-Processor don ba abokin ciniki kwafin Rahoton ta yadda Abokin ciniki zai iya tabbatar da amincin Sub-Processor na biyan bukatun tsaro. . Rahoton zai zama bayanan sirri kuma Mai sarrafawa na iya buƙatar Abokin ciniki ya shiga NDA tare da su kafin ya fitar da irin wannan.

Idan Ƙa'idodin Yarjejeniyar Ƙa'idar EU ko UK Addendum ta yi aiki a ƙarƙashin Sashe na 5.5, to Abokin Ciniki ya yarda ya yi amfani da duban sa da haƙƙin dubawa ta hanyar ba da umarni MicroStrategy don gudanar da bincike kamar yadda aka bayyana a cikin wannan Sashe na 5.8, kuma bangarorin sun yarda cewa duk da abin da ya gabata, babu abin da ya bambanta ko yana canza ƙa'idodin kwangila na EU ko Ƙarin UK kuma yana shafar kowane Hukumar Kulawa ko Haƙƙin Bayanai a ƙarƙashin waɗannan ƙa'idodin Kwangila na EU ko Ƙarin UK.
Ƙaddamar da Ƙaddamarwa
Abokin ciniki yana da alhakin sakeviewBayanin da MicroStrategy da Babban Mai sarrafa shi suka samar wanda ya shafi tsaro bayanai da yin ƙudiri mai zaman kansa kan ko Sabis ɗin MCE ya cika buƙatun Abokin ciniki da wajibcin doka da kuma wajibcin Abokin ciniki a ƙarƙashin wannan DPA.
Haƙƙin Batun Bayanai
Yin la'akari da yanayin Sabis na MCE, Abokin ciniki na iya amfani da wasu sarrafawa, gami da fasalulluka na tsaro da ayyuka, don dawo da, gyara, share, ko taƙaita bayanan Abokin ciniki. MicroStrategy zai ba da taimako mai ma'ana ga Abokin ciniki (a farashin Abokin ciniki) a:

1. Yin biyayya da wajibcinsa a ƙarƙashin Dokokin Kariyar Bayanan da Aka Aiwatar da su da suka shafi tsaron sarrafa bayanan Abokin ciniki;
2. Amsa ga buƙatun yin amfani da haƙƙoƙin Ma'abuta Bayanai a ƙarƙashin Dokar Kariyar Bayanan da ake Aiwatarwa, gami da ba tare da iyakancewa ta matakan fasaha da ƙungiyoyi masu dacewa ba, gwargwadon yadda hakan zai yiwu;
3. Rubuce rubuce-rubucen duk wani lamari na Tsaro da ba da rahoton duk wani lamari na tsaro ga kowace Hukumar Kula da / ko Abubuwan Bayanai;
4. Gudanar da kimanta tasirin sirrin kowane ayyukan sarrafawa da tuntuɓar hukumomin kulawa, Abubuwan Bayanai, da wakilansu daidai da haka; kuma
5. Samar da bayanan Abokin ciniki masu mahimmanci don nuna yarda da wajibai da aka tsara a cikin wannan DPA.

Komawa ko Share bayanan Abokin ciniki

Saboda yanayin Sabis ɗin MCE, Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙarƙashin Ƙaƙwalwar Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwararren Ƙwaƙwalwa zai iya amfani da shi don dawo da Bayanan Abokin Ciniki a cikin tsarin da aka adana shi azaman ɓangare na Sabis na MCE ko share bayanan Abokin ciniki. Har zuwa ƙarewar Yarjejeniyar Gudanarwa tsakanin Abokin ciniki da MicroStrategy, Abokin ciniki zai ci gaba da samun damar dawo da ko share bayanan Abokin ciniki daidai da wannan Sashe na 5.11. Tsawon kwanaki 90 bayan wannan kwanan wata, Abokin ciniki na iya dawo da ko share duk wasu bayanan Abokin ciniki daga Sabis ɗin MCE, dangane da sharuɗɗan da aka tsara a cikin Yarjejeniyar Mulki, sai dai idan (i) doka ta haramta ko umarnin gwamnati ko Hukumar gudanarwa, (ii) tana iya ƙaddamar da MicroStrategy ko Sub-Processors zuwa alhaki, ko (iii) Abokin ciniki bai biya duk adadin kuɗi ba a ƙarƙashin Yarjejeniyar Mulki. Bayan ƙarshen wannan kwanaki 90, Abokin ciniki zai rufe duk asusun MicroStrategy. MicroStrategy zai share bayanan Abokin ciniki lokacin da Abokin ciniki ya nema ta hanyar kulawar Sabis na MCE da aka bayar don wannan dalili.

Shafi A - Abubuwan Taimakon Gajimare

	Tallafin Cloud	Tallafin Cloud Elite
Bayar da ƙuduri ta keɓaɓɓen Manajan Asusun Fasaha na Cloud	Ee	Ee
Adadin Ƙungiyoyin Tallafi da aka zaɓa	4	8
Ilimin Gine-gine Ya Wuce	0	8
Lokacin amsawa na farko don batutuwan P1 da P2**Ma'anoni masu fifiko kamar yadda aka bayar a cikin Manufofin Tallafin Fasaha da Tsarukan	P1 <2hr P2 <2hr	P1 < Minti 15 P2 < awa 1
P1 da P2 suna fitar da sabuntawa	Kamar yadda matsayi ya canza ko yau da kullum	P1 kowane awa 1 P2 azaman canjin yanayi sau biyu a rana
Tarukan sarrafa harka	A'a	mako-mako
Fadakarwar faɗakarwar tsarin	A'a	Mai iya daidaitawa
Rahoton sabis na kwata-kwata	Ta hanyar imel	Ta hanyar saduwa
Tallafin 24 × 7 tushen wuri	A'a	Ee

Shafi B - zane na RACI

AIKI	BAYANI	MCE STANDARD	Abokin ciniki
Cloud Platform
Gina Muhalli	Gina kai tsaye, iyakokin tsaro, da sauransu.	RA	CI
Kula da kayan more rayuwa	Windows na wata-wata/Gaggawa, Sabuntawar OS	RA	I
Gyaran Muhalli	Ɗaukakawa / Ragewar VMs	RA	CI
Gudanar da Kayan Aiki	Duk abubuwan haɗin girgije kamar VMs, Adana, DBMS (na MD/PA)	RA
Ajiyayyen	Yi lissafin Misalai, cache/cubes files, Ma'ajiyar MD, ODBC da Kanfiga files	RA
Yana dawowa	Yi lissafin Misalai, cache/cubes files, Ma'ajiyar MD, ODBC da Kanfiga files	RA	CI
24×7 Taimako		RA
Tsaro & Biyayya
ISO 27001	Takaddun shaida tare da tantancewar ɓangare na uku	RA	I
SOC2/Nau'in 2	Takaddun shaida tare da tantancewar ɓangare na uku	RA	I
GDPR	Takaddun shaida tare da duba na ciki	RA	I
PCI	Takaddun shaida tare da duba na ciki	RA	I
HIPAA	Takaddun shaida tare da tantancewar ɓangare na uku	RA	I
24 × 7 Tsaro Gudanar da Abubuwan Ta'addanci	An aika rajistan ayyukan tsaro zuwa SIEM don tantancewa ta atomatik	RA	I
Gudanar da Rashin Lafiya	Ana dubawa, gyara bin ka'idojin NIST	RA	I
Gwajin Shiga	Binciken muhalli na waje na kwata kwata	RA	I
Rufaffen bayanai a Sauran	AES 256 boye-boye akan kundin ajiya da MD DB	RA	I
Saka idanu
Abubuwan Kayayyakin Kayan Aiki na Cloud	VMs, Adana, DBMS (na MD/PA), abubuwan haɗin yanar gizo	RA	I
Ayyukan Aikace-aikace	Abubuwan MicroStrategy kamar I-Server, WebApps, da sauransu.	RA	I
Haɗin bayanai	VPN, PrivateLink	RA	CI
Gano Kutse	SIEM	RA	I
Hanyoyin Sadarwar Sadarwa	Haɗin kan-Premise don shiga ciki	RA	CI
Sadarwar sadarwa

Shiga	Load logs balancer, da dai sauransu.	RA
Madogarar bayanai da haɗin kai na Databases	Aiwatar da / daidaitawar Tunnels na VPN, Haɗin kai masu zaman kansu, hanyar Express, da sauransu.	RA	RA
Hanyoyin Sadarwar Sadarwa	Haɗin kan-Premise don shiga ciki	RA	RA
Gudanar da Aikace-aikacen MicroStrategy
Reference Architecture	MicroStrategy Cloud Environment Architecture	RA	I
Haɓakawa	Haɓaka dandamali ta hanyar mahalli iri ɗaya	R	ACI
Bayani	Sama da Ɗaukakawa - babu daidaitaccen yanayi da ake buƙata	R	ACI
Bayan Haɓakawa QA (samuwar Sabis)	Gwaji da Tabbatar da Lafiya/samuwar Sabis	RA	CI
Gwajin Haɓakawa Bayan Haɓakawa	Komawar Abokin Ciniki da gwaje-gwaje / takaddun shaida	I	RA
Bayanan Abokin ciniki	Bayanan Abokin ciniki		RA
Ci gaban Ayyukan MicroStrategy	Gina abun ciki da bayarwa		RA
MicroStrategy Project da I-Server Kanfigareshan	Saitunan ƙayyadaddun aikin da I-Server		RA
Keɓancewa	Hanyoyin aiki na musamman, plugins/ SDK Customizations, MicroStrategy WebAbubuwan da suka dace da apps	CI	RA
Izinin Mai Amfani da Aikace-aikacen MicroStrategy	Abokin ciniki yana sarrafa wanda ke da damar yin rahoton		RA
Saitin tabbatarwa	SSO da OIDC Masu Tallafawa Hanyoyin Tabbatarwa	R	ACI
Samfuran Metadata	Dokokin gini		RA
Platform Analytics	Tsarin farko kawai + Kula da kasancewar sabis	RA
Sabar SMTP don Sabis na Rarraba	Ana aika DS na MCE ta ku ta uwar garken SMTP na ku	CI	RA
File Biyan kuɗi	Abokin ciniki yana saita don aika abun ciki zuwa files akan faifai (Blob ko S3 ko Google Cloud Storage)	RA	CI
Plugins		CI	RA
Pre-Prods/POC

Gudanar da Ayyuka	Daidaita albarkatun cikin gida don kammala ayyuka. Haskaka wuraren alhakin abokin ciniki (SE led)	RA	CI
Gina Muhalli (Vanilla)	Dangane da dandamali da yankin zaɓi	RA	CI
Mayar da MicroStrategy MD	Dawo da MD da sauran kayan tarihi	RA	CI
Kanfigareshan Muhalli	I-Server Settings, URL customization, Tantance saitin, WebKaɗa apps, Direbobin ODBC na Musamman	RA	CI
Hanyoyin Sadarwar Sadarwa	Haɗin kan-Premise don shiga ciki	RAC	ACI
Keɓancewa	Hanyoyin aiki na musamman, plugins/ SDK Customizations, MicroStrategy WebAbubuwan da suka dace da apps	CI	RAC
Gwaji	Gwaji don tabbatar da cika ka'idodin nasara (SE ya jagoranci tare da abokin ciniki)	CI	RA
Hijira
Gudanar da Ayyuka	Daidaita albarkatun cikin gida don kammala ayyuka. Bayyana wuraren alhakin abokin ciniki	R	ACI
Haɓaka aikace-aikace	Haɓaka MD da sauran kayan tarihi zuwa sabon sigar	RA	CI
MicroStrategy MD Mayar/Sake sabuntawa	Mayar da/Sake sabunta MD da sauran kayan tarihi	RA	CI
Kanfigareshan Muhalli	I-Server Settings, URL customization, Tantance saitin, WebKaɗa apps, Direbobin ODBC na Musamman	RA	CI
Hanyoyin Sadarwar Sadarwa	Haɗin kan-Premise don shiga ciki	RAC	ACI
Keɓancewa	Hanyoyin aiki na musamman, plugins/ SDK Customizations, MicroStrategy WebAbubuwan da suka dace da apps	CI	RAC
Bayan Haɓakawa QA (samuwar Sabis)	Gwaji da Tabbatar da Lafiya/samuwar Sabis	RA	CI
Gwajin Haɓakawa Bayan Haɓakawa	Komawar Abokin Ciniki da gwaje-gwaje / takaddun shaida	CI	RA

MicroStrategy Incorporated, 1850 Towers Crescent Plaza, Tysons Corner, VA 22182
Haƙƙin mallaka ©2023. Duka Hakkoki.
microstrategy.com

Bayanin Haƙƙin mallaka
Duk Abun ciki Haƙƙin mallaka © 2024 MicroStrategy Incorporated. Duka Hakkoki.
Bayanin Alamar kasuwanci
Wadannan ko dai alamun kasuwanci ne ko alamun kasuwanci masu rijista na MicroStrategy Incorporated ko alaƙarta a Amurka da wasu ƙasashe:
Dossier, Graph Semantic Enterprise, Expert.Now, Hyper.Now, HyperIntelligence, HyperMobile, HyperVision, HyperWeb, Kasuwancin Hankali, MicroStrategy, MicroStrategy 2019, MicroStrategy 2020, MicroStrategy 2021, MicroStrategy Analyst Pass, MicroStrategy Architect, MicroStrategy Architect Pass, MicroStrategy Auto, MicroStrategy Cloud, MicroStrategy Command, MicroStrategy Cloud gy Consulting, MicroStrategy Desktop, MicroStrategy Mai Haɓakawa, Sabis na Rarraba MicroStrategy, Ilimin MicroStrategy, Ƙwararrun Ƙwararrun Ƙwararru, MicroStrategy Enterprise Manager, MicroStrategy Federated Analytics, MicroStrategy Geospatial Services, MicroStrategy Identity, MicroStrategy Identity Manager, MicroStrategy Identity Server, MicroStrategy Integrated Intelligence Manager. MicroStrategy Library, MicroStrategy Mobile, MicroStrategy Narrowcast Server, MicroStrategy ONE, MicroStrategy Object Manager, MicroStrategy Office, MicroStrategy OLAP Services, MicroStrategy Parallel Relational In-Memory Engine (MicroStrategy PRIME), MicroStrategy R Haɗin kai, MicroStrategy Rahoto MicroStrategyS, MicroStrategy SD Services MicroStrategy, MicroStrategy S. Ayyuka, MicroStrategy Usher, MicroStrategy Web, MicroStrategy Workstation, MicroStrategy World, Usher, da Zero-Click Intelligence. Alamomin ƙira masu zuwa ko dai alamun kasuwanci ne ko alamun kasuwanci masu rijista na MicroStrategy Incorporated ko alaƙarta a Amurka da wasu ƙasashe:

Sauran samfura da sunayen kamfani da aka ambata a nan ƙila su zama alamun kasuwanci na masu su. Ƙayyadaddun ƙayyadaddun bayanai suna canzawa ba tare da sanarwa ba. MicroStrategy ba shi da alhakin kurakurai ko tsallakewa. MicroStrategy ba shi da garanti ko alƙawari game da samuwar samfura ko juzu'ai na gaba waɗanda za'a iya tsarawa ko haɓakawa.

Takardu / Albarkatu

MicroStrategy 2020 Dossier Semantic Graph [pdf] Jagorar mai amfani 2020 Dossier Enterprise Semantic Graph, 2020, Dossier Enterprise Semantic Graph, Enterprise Semantic Graph, Semantic Graph, Graph

Magana

• Manual mai amfani