Treoir Úsáideora maidir le Clár Acadúil OpenText

Is é an cuspóir atá againn ná feithiclí ceadúnaithe atá éasca le rochtain a fháil orthu, atá in-athchruthaithe agus iomaíoch ó thaobh costais de, a sholáthar do scoileanna, coláistí, ollscoileanna agus institiúidí acadúla ó bhunscoil go dtí an dara bliain déag trí na cláir seo.
Leis an gconradh ALA nó SLA agus ríomhanna íocaíochta bliantúla, is féidir leat an próiseas a bhainistiú chun d’infheistíochtaí bogearraí a cheadúnú, a chur i bhfeidhm agus a chothabháil. Soláthraímid bealach solúbtha freisin chun do réitigh a cheannach trí idirbhearta Ordú Aonair Acadúil aonuaire nach bhfuil aon chaiteachas íosta ná conradh sínithe ag teastáil, agus is féidir leat ceannach ó cheann dár n-athdhíoltóirí údaraithe cáilithe iomadúla. Má tá eagraíocht oideachais fairsing agat agus má gheallann tú ceannacháin leanúnacha ar leibhéal níos airde, b’fhéidir gur shínigh tú an Comhaontú MLA-ACA chun taitneamh a bhaint as níos mó buntáistí cláir.
Ní mór ceannacháin faoi na cláir seo a bheith le haghaidh úsáide teagaisc, taighde acadúil nó TF riaracháin ag agus do mhic léinn, dámh agus foireann laistigh d'institiúid an Chustaiméara féin agus ní le haghaidh athmhargaíochta ná críocha eile.

Cláir ALA & SLA

Buntáistí & Riachtanais an Chláir
Program benefits and requirements in the Academic License Agreement (ALA) & School License Agreement (SLA) programs include:

Preferential pricing for qualified academic customers

License counting and payment
Product updates included at no additional charge

Renewable three (3) year agreement terms
Price protection: Price increase is limited to not exceed 10% per year over the agreement term

Cur Síos ar an gClár
Mar institiúid acadúil cháilithe, féadfaidh tú bainistíocht bogearraí a shimpliú do d'eagraíocht trí cheannach tríd an ALA/SLA. Is feithicil cheadúnaithe é an SLA d'institiúidí acadúla bunscoile (K-12) agus is do na hinstitiúidí ardoideachais ar nós coláistí, ollscoileanna agus ospidéil teagaisc atá an ALA.
Eligibility to purchase under these programs or to receive academic pricing is limited to qualified educational institutions. Proof of status may be required upon execution of any licensing agreement. See
https://www.opentext.com/about/licensing-academic-qualify for eligibility details.

Roghanna Comhaireamh Ceadúnas
Is tusa a chinneann cén modh comhairimh is fearr a oibríonn do d'eagraíocht.
DON CHLÁR SLA:

Tá an táille ceadúnais bunaithe ar líon cláraithe an mhic léinn nó ar líon na stáisiún oibre.
In addition to Customer’s students for whom the SLA license fee has been paid, Customer’s faculty, staff, admin personnel and students’ parents are entitled to use the software for school- related purposes.

DON CHLÁR ALA:

License fee is based on either the number of FTE (Full Time Equivalent) faculty, staff, student and admin personnel or the number of workstations.

In addition to the FTE numbers for whom the ALA license fee has been paid, students’ parents and alumni are also entitled to use the software for academic purposes.
Ríomhtar líon FTE an Chustaiméara mar shuim na nithe seo a leanas:

– Faculty and Staff FTEs. For the prior academic year, the number of full-time faculty and staff plus the total number of hours worked by part-time faculty and staff in an average work week divided by 40.
– Student FTEs. For the prior academic year, the number of full- time students plus the total number of parttime student credit hours divided by the number of credit hours that Customer uses to identify full-time status.

Múnla Ceadúnaithe
Under the ALA and SLA programs, subscription licenses are available. You can use the software as long your subscription is current. If perpetual software licenses are needed, you can purchase them through the ASO transactions by including the required order information with your annual fee payment. You have control of the products you purchase throughout your organization. To determine your annual fee, simply use the pricing and product information on the ALA/SLA Annual Fee Worksheet located online at www.microfocus.com/en-us/legal/licensing#tab3. Once you pay the fee, you have completed your licensing of your selected OpenText™ products for the year.
Licenses are governed by the applicable OpenText™ End User License Agreement including applicable Additional License Authorizations found at https://www.opentext.com/about/legal/software-licensing.
Comhlíonadh Ordú
You may order the eligible OpenText software and services directly from us or through qualified fulfillment agents.
To find a qualified partner in your area, please utilize our Partner Locator located at: https://www.opentext.com/partners/find-an-opentext-partner

Tacaíocht do Cheadúnais Síntiúis
Tugann an bogearra a fhaigheann tú ceadúnas dó tríd an gclár ALA/SLA rochtain duit go huathoibríoch ar nuashonruithe bogearraí OpenText (leaganacha agus paistí nua) a chuireann OpenText ar fáil mar chuid den tacaíocht bogearraí le linn théarma an tsíntiúis. Simplíonn an buntáiste seo pleanáil buiséid. Má theastaíonn tacaíocht theicniúil uait do do tháirgí, cuireann OpenText pacáistí tacaíochta teagmhais ar fáil ar féidir leat a ordú ar Bhileog Oibre Táille Bhliantúil ALA/SLA.

Suiteáil

Once you have enrolled in the ALA/SLA and submitted your Annual Fee Worksheet, you may download the software you need through the Download Portal located at: https://sld.microfocus.com.
Féadfaidh tú na bogearraí a shuiteáil ar fud na heagraíochta de réir mar is gá.

Tacaíocht Bhreise, Seirbhísí Oiliúna agus Comhairliúcháin

Details on OpenText’s support offerings can be found at https://www.opentext.com/support. Pricing for add-on services is available on the ALA/SLA Annual Fee Worksheet or through a qualified sales fulfillment agent.
The OpenText product portfolio contains a variety of products for use in data center environments and for end-users.
Customers should periodically review the Product Support Lifecycle page for information concerning lifecycle support policies at:https://www.microfocus.com/productlifecycle/.
For any services provided under the ALA/SLA programs through a statement of work, or in the absence of a separately signed consulting or services agreement, OpenText’s then-current professional services terms shall apply to the services, and are considered part of this Program Guide—refer to https://www.opentext.com/about/legal/professional-services-terms.

Cláraigh nó Athnuaigh
New customers must submit a signed copy of the contract and an Annual Fee Worksheet in their first year of enrollment. Existing customers should submit a completed Annual Fee Worksheet reflecting the certified quantities required from the previous academic year numbers each year on the annual renewal. When placing an order either directly or via a partner the customer must specify on the purchase order the numbers for their previous academic year and detail the reference source used for these figures. A fee may be charged on late submission.
At the end of each 3-year term, ALA/SLA agreement will be automatically renewed for additional three-year terms unless either party gives written notice at least 90 days prior to the end of the term.
Contact us for contract forms and program documentation at https://www.opentext.com/resources/industryeducation#academic-license

Clár MLA-ACA
Buntáistí & Riachtanais an Chláir

Áirítear ar shochair agus riachtanais an chláir sa chlár MLA-ACA:

Discounts rewarding high volume purchase commitment

Price protection: Price increase is limited to not exceed 10% per year over the agreement term
Choices of licensing options based on the product concerned
A range of OpenText products are available for MLA-ACA
Various license counting options including FTES (Full Time Equivalent Staffs)
Maintenance includes online self-service support, software updates and technical support
Contracting renewable 2 or 3 year MLA agreement terms
Minimum annual spend of USD $100,000 net
Customer affiliates, meaning any entity controlled by, controlling, or under common control with customer (“Affiliates”), can enjoy the same benefits by signing a Membership Form and maintaining minimum annual spend of USD $10,000 net per affiliate or independent department that signs a Membership Form.

Cur Síos ar an gClár

Tá ár gclár MLA (Comhaontú Ceadúnais Máistir) deartha d’eagraíochtaí móra fiontar ar mian leo buntáistí níos mó bunaithe ar ghealltanais cheannaigh fhadtéarmacha arda. Cuirimid an clár MLA céanna ar fáil do gach eagraíocht acadúil cháilitheach amhail scoileanna K12, ceantair scoile, coláistí, ollscoileanna, áiseanna poiblí oideachais (amhail músaeim agus leabharlanna neamhbhrabúis), agus ospidéil oideachais atá creidiúnaithe, aitheanta nó ceadaithe ag rialtais áitiúla, stáit, feidearálacha nó cúigeacha, ach le praghsáil speisialta atá níos fabhraí do chustaiméirí acadúla (“MLA d’Acadamh” nó “MLA-ACA”).
Cuireann clár MLA-ACA réimse táirgí OpenText ar fáil agus tugann sé deis leas a bhaint as méid ceannaigh na n-eintiteas custaiméirí rannpháirteacha go léir chun incháilitheacht lascaine níos airde a bhaint amach. Glacann institiúidí acadúla cáilithe páirt sa chlár seo trí shíniú an chonartha MLA agus aon aguisín conartha MLA-ACA agus baineann siad taitneamh as na lascainí cláir agus na sochair tacaíochta céanna ar fud na hinstitiúide acadúla agus na n-eagraíochtaí cleamhnaithe le linn théarma an chonartha.

Múnla Ceadúnaithe
Faoin gclár MLA-ACA, is féidir leat ceadúnais bhuana nó síntiúis a roghnú ag brath ar an táirge lena mbaineann. Díolaimid ceadúnais bhuana le Tacaíocht na chéad bhliana, lena n-áirítear nuashonruithe táirgí agus tacaíocht theicniúil.
Ag deireadh na chéad bliana, is féidir leat Tacaíocht athnuachana a cheannach le haghaidh ceadúnais bhuana. Áirítear le ceadúnais síntiúis Tacaíocht le linn do théarma síntiúis agus cuireann siad pleanáil buiséid shimplithe, íocaíochtaí bliantúla comhsheasmhacha agus costais tosaigh glactha bogearraí níos ísle ar fáil.
Licenses are governed by the applicable OpenText™ End User License Agreement (EULA) including applicable Additional License Authorizations found at https://www.opentext.com/about/legal/software-licensing

Roghanna Comhaireamh Ceadúnas

You decide which counting method works best for your organization among the available Units of Measure (UoM) offered on each product EULA. For selected products, the “per FTES” option may be used as a licensing UOM.
“FTES” means full time equivalent staff and counts the reported number of staff, faculty and administration of the organization in the previous academic year. A full license is required for each and every FTES (regardless of role and degree of anticipated use). FTES licenses grant an entitlement to other user classes such as students, parents and alumni without additional charge. FTES counts are calculated as follows: (Number of every full-time faculty & staff members) + ((Number of every part time faculty & staff members) divided by two)). To purchase FTES licenses, you must provide a public verification mechanism of your FTES count as required by OpenText. Student workers are not included in our FTES calculation even if student workers are treated as formal part- time staff in certain countries by their government regulations.

Lascaine ar Chlár MLA-ACA

Ní mór duit íosmhéid glan bliantúil de US $100,000 a chaitheamh ar na táirgí OpenText atá incháilithe don chlár seo. Cinntear leibhéal lascaine do gach ceann de na línte táirgí OpenText a ceannaíodh bunaithe ar do ghealltanas ceannaigh bliantúil do gach líne táirgí. Cuirimid an méid comhiomlán a chaitheann tú féin agus do Chleamhnaithe go bliantúil ar chomhaontú MLA-ACA nó ar aguisín leis an líne táirgí OpenText is infheidhme i bhfeidhm i dtreo do riachtanas caiteachais bhliantúil. Ag am ar bith, féadfaidh tú a iarraidh orainn ath...view your annual purchase history. If your purchases qualify, we will assign you a new discount level. At the end of initial term or each of the renewals of the agreement, we may adjust the applicable discount level based on your purchase volume. Information on your eligible discounts can be requested from your Sales Representative. For the MLA program details, refer to the MLA Program Guide at: https://www.opentext.com/agreements

Idirbheart ASO (Ordú Aonair Acadúil)
Cuireann idirbhearta ASO bealach ar fáil chun réitigh OpenText a cheannach de réir mar is gá duit gan an gealltanas fadtéarmach ná na leibhéil chaiteachais a theastaíonn trí chonradh ALA, SLA nó MLA-ACA a shíniú linn. Níl aon cheannachán íosta ná aon chonarthaí sínithe ag teastáil, ach mar chustaiméir acadúil cáilitheach, is féidir leat leas a bhaint as fós.taglascainí speisialta trí idirbhearta ASO nuair a bhíonn ár dtáirgí agus ár seirbhísí de dhíth ort chun do thimpeallacht TF acadúil a dhearadh, a thógáil agus a thacú.

Sochair & Riachtanais Idirbheartaíochta

I measc na sochar agus na gceanglas cláir a gheobhaidh tú in Idirbhearta ASO tá:

No minimum purchase commitment & no signed contract
Range of OpenText products

Choice between perpetual or subscription licenses
Praghsáil speisialta ar fáil do chustaiméirí acadúla le gealltanas gan praghsanna a ardú níos mó ná 10% in aghaidh na bliana.
Roghanna éagsúla comhairimh ceadúnas lena n-áirítear FTES (Baill Foirne Coibhéiseacha Lánaimseartha)

Ní mór ceadúnais bhuana a cheannach le Tacaíocht na chéad bhliana; ina dhiaidh sin is rogha é do thacaíocht a athnuachan, cé go moltar go mór é.

Roghanna Ceannaigh
Tá idirbhearta ASO beartaithe lena n-úsáid le hinstitiúidí oideachais cáilithe, neamhbhrabúis a d'fhéadfadh bunscoileanna (K-12), coláistí, ollscoileanna, agus ospidéil teagaisc, etc. a áireamh. Mar chustaiméir acadúil cáilithe, féadfaidh tú ceadúnais bhuana nó ceadúnais síntiúis a cheannach do na táirgí incháilithe ó liostaí praghsanna OpenText.
Many of our products are available for ASO transactions through our authorized resellers, —no notification or forms required. You may purchase directly from us or through an authorized reseller. ASO pricing is typically based on the current published pricing reduced by our academic discounts, but final pricing is determined by your authorized reseller unless you purchase directly from us.
To verify your eligibility as an academic institution, see the qualification criteria at: www.microfocus.com/licensing/academic/qualify.html.

Múnla Ceadúnaithe

For most products, you have the flexibility to choose perpetual or subscription licenses. We sell perpetual licenses with first-year Support, which includes software updates (new versions and patches) and technical support. At the end of the first year, renewing your Support is optional, although highly recommended. Subscription licenses are software leases: You can use the software as long your subscription is current. ASO subscription licenses include support during the subscription term and offer simplified budget planning, consistent annual payments and lower initial software-adoption costs.
Licenses you purchase for a product must be either all subscription or all perpetual. If you have already purchased perpetual licenses for a particular product, you must continue purchasing perpetual licenses when adding incremental licenses for the same product. It is important to remember that you cannot reduce the number of licenses under maintenance in the second and subsequent years and continue to use the number of licenses purchased in year one, i.e., some with maintenance and some without.
Licenses are governed by the applicable OpenText End User License Agreement (EULA) including applicable Additional License Authorizations found at https://www.opentext.com/about/legal/software-licensing.

Roghanna Comhaireamh Ceadúnas
Is tusa a chinneann cén modh comhairimh is fearr a oibríonn do d'eagraíocht i measc na nAonad Tomhais (UoM) atá ar fáil ar gach EULA táirge. I gcás táirgí roghnaithe, féadfar an rogha “in aghaidh an FTES” a úsáid mar UoM ceadúnaithe. Ciallaíonn “FTES” foireann choibhéiseach lánaimseartha agus comhaireamh sé líon tuairiscithe na foirne, na dámh agus riarachán na heagraíochta sa bhliain acadúil roimhe sin. Tá ceadúnas iomlán ag teastáil do gach FTES (beag beann ar ról agus ar mhéid úsáide ionchais). Tugann ceadúnais FTES teideal do ranganna úsáideoirí eile amhail mic léinn, tuismitheoirí agus alumni gan aon táille bhreise. Ríomhtar comhaireamh FTES mar seo a leanas: (Líon gach ball dámh agus foirne lánaimseartha) + ((Líon gach ball dámh agus foirne páirtaimseartha) roinnte ar dhó)). Ní áirítear oibrithe mac léinn inár ríomh FTES fiú má dhéantar oibrithe mac léinn a chóireáil mar fhoireann pháirtaimseartha fhoirmiúil i dtíortha áirithe de réir a rialacháin rialtais. Chun ceadúnais FTES a cheannach, ní mór duit sásra fíoraithe poiblí a sholáthar de do chomhaireamh FTES mar a cheanglaítear le OpenText.
Tacaíocht
Le Tacaíocht, gheobhaidh tú nuashonruithe bogearraí agus tacaíocht theicniúil.
Nuashonruithe Bogearraí
Our software maintenance program provides you with access to new software updates. You can obtain the latest updates for access to the latest features and functionality. See details of the software maintenance program at https://www.opentext.com/agreements

Tacaíocht Theicniúil
Tugann cothabháil agus tacaíocht bogearraí rochtain duit ar thacaíocht theicniúil. Agus clúdach cothabhála agus tacaíochta bogearraí i bhfeidhm, féadfaidh tú rogha a dhéanamh freisin aon cheann dár seirbhísí roghnacha ar leibhéal fiontraíochta a cheannach, amhail bainistíocht cuntas, tacaíocht tionscadail, acmhainní tacaíochta tiomnaithe agus tuilleadh.
Téarmaí Rialaithe le haghaidh Idirbhearta ASO
All OpenText products are subject to the OpenText EULA terms, and your use of the products acknowledges your acceptance of the terms. We require no special forms. Just include the correct part numbers, pricing and customer information with your purchase order—with the following information:

Ainm cuideachta

Eolas teagmhála
Seoladh billeála
Dátaí Tacaíochta nó Síntiúis

Uimhir CBL (más infheidhme)
Deimhniú díolúine cánach más infheidhme
Aon fhaisnéis eile a theastaíonn ó d’athdhíoltóir údaraithe chun an t-ordú a phróiseáil

With your first order, you will receive a customer number, which should accompany all future orders as this will then ensure that all of your purchases are grouped together in the same Customer Account in the Software and License Download Portal https://sld.microfocus.com. Your authorized reseller will also receive this number and must use it to place your order with a distributor. You can share this number with affiliated business locations or divisions worldwide to manage all license purchases under one customer number. Alternatively, each affiliated business location or division may choose to establish its own customer number and thus provide more granular access to the purchased software.
Ní féidir Ceadúnais, Tacaíocht agus ceannacháin ASO eile a aisíoc ach amháin mar a luaitear a mhalairt go sainráite in aon cheann dár bhfógraí scríofa.
Ag Comhlíonadh D'Ordú
When you place an order with your partner, the partner will transmit the order to us. We fulfill the order directly. Software downloads and license activation are facilitated through the Software Licenses and Downloads portal at https://sld.microfocus.com. Please use the Original Order Number to access your products in SLD. If you received a separate electronic delivery receipt email, please use the link included in that Email to directly access your products. The Fulfilment Download contact on the electronic delivery receipt Email is automatically set as the administrator of the order. Although the software itself may not restrict additional installations, you may install it only up to the number of licenses you legally own. Please keep in mind that if you install or use licenses before you purchase them, you must purchase these licenses within 30 days.
Ceadúnais Tacaíochta agus Síntiúis ASO a Athnuachan nó a Chealú
Is féidir leat do bhogearraí a cheannaigh tú trí idirbheart ASO a bhainistiú le ceannacháin athnuachana atá nasctha le mí comórtha do cheadúnais. Is é do mhí comórtha an mhí inar cheannaigh tú do cheadúnas buan nó síntiúis ASO tosaigh, agus tacaíocht chothabhála bogearraí na chéad bhliana.
To ensure you don’t experience unintentional lapses in coverage, subscription licenses and software maintenance support will automatically renew unless you notify us 90 days prior to your renewal date. Further details are available in the support terms at https://www.opentext.com/agreements .

Riachtanais Cheannaigh Mhionsonraithe
CEADÚNAS SÍORA
Nuair a cheannaíonn tú ceadúnais bhuana trí idirbheart ASO, ní mór duit cothabháil bogearraí a cheannach do na ceadúnais táirge go léir atá i do sheilbh. Áirítear leis seo ceadúnais bhuana a fuair tú uainn roimhe seo atá in úsáid ghníomhach. Tar éis do chéad cheannachán de cheadúnais bhuana móide cothabháil bogearraí na chéad bhliana, is rogha é d’Thacaíocht a athnuachan, cé go moltar go mór é. Déanaimid measúnú ar chothabháil siar ar cheadúnais a bhfuil a gconradh tacaíochta imithe in éag nó a cuireadh ar ceal nuair is mian leat do thacaíocht a athbhunú.

Ceadúnais Síntiúis

We provide software subscription licenses as alternatives to most existing perpetual license offerings for our software products. Subscription licenses offer simplified budget planning, consistent annual payments and lower initial software-adoption costs. We sell subscription licenses for our products as annual offerings combined with oneyear software maintenance. Subscription license part numbers are only available in one- year subscriptions. If you want to purchase subscription licenses for multiple years upfront, you may add one-year part numbers to the order until you reach the total number of years you want to purchase. You may move from subscription licenses to perpetual licenses at any time simply by paying full perpetual licensing fees. Your subscription license usage rights expire at the end of the applicable subscription period if you do not renew the subscription. If your subscription license expires, you must immediately stop using and uninstall the software. If you continue to use the software beyond the subscription period, we will require you to purchase perpetual licenses.

INFHAIGHTEACHT TACAÍOCHTA NÓ SÍNTIÚIS, CEARTA TÁIRGE LEAGAN SAN AM ROIMHE SEO

You can purchase support during the Current or Sustaining phase of the Product Support Lifecycle. Technical support and defect support beyond the Current Maintenance phase may be available with Extended Support for an additional fee. Unless the product appears on the excluded products list at www.microfocus.com/support-andservices/mla-product-exclusions/, or unless expressly excluded in the applicable end user license agreement, all products you license through the ASO transactions are licensed for prior versions, so you can purchase or subscribe to current product licenses or subscriptions without having to redeploy your in- stalled versions. For exampMar sin féin, i go leor cásanna, má cheannaíonn tú nó má shuibscríobhann tú Táirge A 7.0, féadfaidh tú rogha a dhéanamh Táirge A 6.5 a úsáid go dtí go mbeidh tú réidh le tosú ag úsáid an leagan is déanaí. Mar sin féin, mura gceadaítear a mhalairt faoi na téarmaí tacaíochta nó mura n-údaraíonn OpenText i scríbhinn é, ní fhéadfar leagan roimhe seo agus leagan nuashonraithe a shuiteáil ag an am céanna faoin gceadúnas céanna ag aon phointe.
Cé go bhfuil an tsolúbthacht agat leaganacha níos sine de tháirgí a rith, ní fhéadfaidh tacaíocht iomlán a bheith ar fáil ach amháin ar na leaganacha is déanaí. Áirítear ar chuid de na buntáistí a bhaineann le cearta táirgí seanleaganacha:

Is féidir leat an leagan táirge is mian leat a shuiteáil a roghnú ach fós ceadúnas a bheith agat chun leagan níos luaithe a úsáid nuair a roghnaíonn tú déanamh amhlaidh.

Is féidir leat ceadúnais don leagan is déanaí a cheannach agus rogha a dhéanamh leagan níos sine den bhogearra a úsáid. Ós rud é go bhfuil ceadúnas agat cheana féin don leagan reatha, is féidir leat aistriú chuig an leagan reatha nuair a bheidh tú réidh gan aon chostas breise.

Cé go mb’fhéidir go bhfuil leagan níos sine den táirge á úsáid agat, is é an leagan ceadúnais atá i do sheilbh a chinnfidh na ceanglais cheadúnaithe don táirge seo. Mar shampla.ampMar shampla, má tá ceadúnas agat do Tháirge B 8.0 (atá ceadúnaithe ag an úsáideoir), ach má tá tú ag úsáid Táirge B 5.1 (ceadúnaithe trí nasc freastalaí), chinnfeá comhaireamh na gceadúnas de réir an úsáideora. Nuair is féidir, ba chóir duit do mheáin leagan roimhe seo atá ann cheana a úsáid le haghaidh suiteála mar ní bheidh meáin againn i gcónaí do leaganacha roimhe seo do leaganacha nua roimhe seo.
CEADÚNAS AGUS TACAÍOCHT A CHEANNACH DO DO BHONN SUITEÁLA IOMLÁN
Chun sochair tacaíochta teicniúla a fháil d'aon táirge, ní mór duit cothabháil bogearraí a bheith agat do bhunachar suiteálacha iomlán do tháirge. Mar shampla.ample, suppose you purchase 500 Product A licenses plus Support, and you already own 200 existing Product A licenses without Support coverage. To receive technical support benefits for Product A—and update entitlement for the entire 700-license install base—you will need to purchase Support for the new 500 licenses plus the existing 200 licenses.
Mura bhfuil Tacaíocht agat do tháirge, féadfaidh tú ceannacháin incriminteacha den táirge a dhéanamh gan an bonn suiteála iomlán a chlúdach faoi Thacaíocht, ach ní bheidh rochtain agat a thuilleadh ar thacaíocht theicniúil d'aon chás den táirge seo. Ina theannta sin, beidh do shochair nuashonraithe leagan teoranta do cheadúnais le clúdach Tacaíochta. Ní mór duit liostáil le Tacaíocht nó í a cheannach do do tháirge ón lá a chóipeáiltear, a shuiteálann tú nó a úsáideann tú an táirge. Mura féidir leat fianaise réasúnta a sholáthar ar an dáta cóipeála, suiteála nó úsáide, d'fhéadfadh go mbeadh ort Tacaíocht a aisíoc ón dáta tosaigh a ceannaíodh an táirge, chomh maith le táillí ceadúnais le haghaidh cóipeáil, suiteáil nó úsáid bogearraí neamhcheadúnaithe.
DÁTAÍ AGUS ATHNUACHAN CLÚDAIGH TACAÍOCHTA
Díolaimid Tacaíocht i méaduithe bliantúla. Ríomhaimid an téarma ón gcéad lá den mhí dár gcionn tríd an tréimhse a ceannaíodh. Mar shamplaampI gcás tacaíochta a cheannaíonn tú ar an 15 Eanáir, tosóidh do théarma billeála ar an 1 Feabhra agus rachaidh sé in éag ar an 31 Eanáir den bhliain dár gcionn. Cé go dtosaíonn do théarma ar an gcéad lá den mhí dár gcionn, tá tú i dteideal clúdach agus sochair a fháil ó dháta do cheannaigh tacaíochta/síntiúis sa mhí roimhe sin. Más gá duit rochtain a fháil ar thacaíocht theicniúil roimh dháta tosaithe do théarma ar an gcéad lá den mhí dár gcionn, déan teagmháil le d’ionadaí Díolacháin a bheidh in ann cabhrú leat é seo a shocrú.
Bíonn fás de réir a chéile ag go leor custaiméirí, rud a éilíonn orthu roinnt ceannachán nua ceadúnais móide tacaíocht a dhéanamh i rith na bliana. Dá bhrí sin, d’fhéadfadh go mbeadh roinnt athnuachana agat gach bliain. Seolfaimid fógraí athnuachana amach roimh dhul in éag gach tréimhse clúdaigh. D’fhéadfá a bheith in ann d’athnuachana a chomhdhlúthú go dtí dáta athnuachana aonair freisin.
SEIRBHÍSÍ TACAÍOCHTA, OILIÚNA AGUS COMHAIRLEACHTA BREISE
Cuirimid roinnt tairiscintí tacaíochta ar fáil ar leibhéal fiontraíochta, lena n-áirítear bainistíocht cuntas seirbhíse agus acmhainní tacaíochta tiomnaithe. Cuirimid seirbhísí comhairliúcháin dhíreacha ar fáil freisin chun cabhrú leat réitigh fiontraíochta a chur i bhfeidhm, agus is féidir lenár dtairiscintí deimhniúcháin agus oiliúna cabhrú leat dul i ngleic le castachtaí bainistíochta do réiteach.

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Tá orduithe ceannaigh le haghaidh athnuachan síntiúis Tacaíochta agus bogearraí dlite cúig lá roimh dháta athnuachana do thréimhse bhliantúil Tacaíochta. Mura bhfaigheann d’athdhíoltóir d’ordú ceannaigh nó fógra athnuachana faoin dáta dlite, cuirfimid táille riaracháin ordaithe suas le 10 faoin gcéad de luach an ordaithe athnuachana leis. Tá fógraí cealaithe dlite 90 lá roimh do dháta athnuachana.
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