GARNET T-DP0301-A SEELEVEL ACCESS Data Portal thiab Remote Display User Manual

QHOV 1 – QHOV TSEEB

Zoo siab nrog rau kev yuav Garnet Instruments SEELEVEL Access™ Data Portal. SEELEVEL Access ™ qhuas txog SEELEVEL Annihilator ™ 806-B, 806-Bi, lossis SEELEVEL Tshwj Xeeb ™ 808-P2 thiab SeeLeveL ProSeries II 810-PS2 ntsuas los ntawm kev muab qhov ntim ntxiv nyeem hauv lub cab ntawm koj lub tsheb.

Ntxiv rau qhov muab kev nyeem ntawv ntawm qib tank, SEELEVEL Access ™ muab 4-20 mA analog tso zis piv rau cov kua ntim tso tawm. Cov zis analog no tuaj yeem siv los sib txuas lus qib tank mus rau lwm yam khoom siv xws li kev tswj hwm nkoj lossis Electronic Logging Devices (ELD).

Tus nqi tag nrho ntawm cov txiaj ntsig analog tuaj yeem teeb tsa siv cov nyees khawm nyob rau sab nraum qab ntawm cov zaub, tsis tas yuav tsum muaj cov cuab yeej ntxiv rau calibration.

SEELEVEL Access ™ kuj tseem muaj qhov sib txuas RS-232 uas tso cai rau kev tswj hwm lub nkoj lossis ELD cov tshuab los sau cov ntaub ntawv ntim dej los ntawm qhov ntsuas. Lub interface yog tag nrho duplex thiab muaj cov yam ntxwv kev ruaj ntseg los tiv thaiv kev nkag tsis tau.

SEELEVEL Access ™ zaub tau tsim los tiv thaiv kev co thiab kev poob siab nyob rau hauv daim ntawv thov mobile. Thaum lub 808-P2 thiab 810-PS2 ua haujlwm ntawm cov roj teeb sab hauv, (12 volt tsheb fais fab siv los ua haujlwm lub teeb nraub qaum thiab lub tswb sab nraud), SEELEVEL Access zaub ua haujlwm ntawm 12V tsheb fais fab.

Tshooj 2 – NTA

SEELEVEL Access ™ tau tsim tshwj xeeb rau cov ntawv thov tshwj xeeb thiab nrog cov yam ntxwv tshwj xeeb:
Standard SEELEVEL Access Nta

1. Lub teeb liab ntawm 806-B, 806-Bi, 808-P2 lossis 810-PS2 zaub thiab SEELEVEL Access™ yog digitally encoded kom cov kab teeb liab tuaj yeem txuas nrog tus qauv 7 tus pin trailer ntsaws.
2. Cov zaub ua haujlwm ntawm 12 volt tsheb fais fab, thiab kos tsawg dua 150 mA.
3. Txhua tus qauv tsim digital (tshwj tsis yog 4-20 mA tso zis) tshem tawm kev nyeem ntawv drift lossis degradation, kom ntseeg tau qhov raug mus ntev hauv txhua qhov kev ua haujlwm.
4. Kev ua haujlwm ntawm -40 ° C txog + 60 ° C (-40 ° F txog + 140 ° F) ambient kub.
5. Ib qho yooj yim installation thiab kev pab cuam nrog ib lub xyoo txwv warranty.
   Ntxiv SEELEVEL Access T-DP0301-A nta
6. Ib qho analog 4-20 mA tso zis, nrog 4 mA sib xws li xoom tso tawm ntim, thiab 20 mA sib haum rau tag nrho cov nplai tso tawm ntim tau tsim rau hauv cov chaw taws teeb.
7. Ib qho RS-232 serial interface muaj los txuas rau ntau yam ntawm ELD lossis kev tswj xyuas cov nkoj.
8. SEELEVEL Access ™ muab ib qho yooj yim-rau-nyeem LED zaub nyob rau hauv lub compact, ntug-view enclosure, optimized rau saum-ntawm-dash lossis overhead console mounting. Cov zaub yog nyob rau hauv ib qho txhuas enclosure 2.7 "dav x 1.1" siab x 3.4 "dav (68 hli dav x 29 hli siab x 87 hli. tob).
9. Lub dimmer khawm hloov ua rau tus neeg teb xov tooj tswj qhov ci.
10. Yooj yim 6 xaim hluav taws xob teeb tsa - 12V fais fab (liab), av (dub), ntsuas lub teeb liab (daj), analog tso zis (dawb / xiav), serial tau txais (ntsuab) thiab serial kis (grey).

QHOV 3 – KEV PAB CUAM

SEELEVEL Access ™ tau tsim los rau kev teeb tsa yooj yim nrog koj 806-B, 806-Bi, 808-P2 lossis 810-PS2 series SEELEVEL ™ ntsuas. Cov lus qhia kev txhim kho muaj nyob online ntawm www.garnetinstruments.com. SEELEVEL Access ™ Remote Display yog ib qho yooj yim rau nruab:

808-P2 Wiring Diagram

810-PS2 Wiring Diagram

806-B Wiring Diagram

806-Bi Wiring Diagram

QHOV 4 – DISPLAY PROGRAMMING

SEELEVEL Access™ zaub qhia txog qib tank los ntawm kev rov ua cov ntaub ntawv qhia ntawm 806-B, 806-Bi, 808-P2 lossis 810-PS2 gauge. 4-20 mA analog tso zis yog xam los ntawm cov zaub theem nrog 4 mA cov zis sib thooj rau cov zaub theem ntawm xoom, thiab 20 mA cov zis sib thooj rau tag nrho cov nplais programmed rau hauv SEELEVEL Access ™ zaub.

Rau example, yog tias qhov ntsuas tag nrho yog programmed los ua 500.0, tom qab ntawd tus nqi tso tawm ntawm 400.0 yuav ua rau cov zis analog ntawm 16.80 mA. Cov zaub yuav paub txog qhov chaw lej thiab kho qhov tso zis raws li, yog li hauv qhov example ib qho zaub tus nqi ntawm 400 kuj yuav ua rau cov analog tso zis ntawm 16.80 mA.

Txhawm rau teeb tsa tag nrho scale theem:

1. Txiav txim siab qhov ntim siab tshaj plaws uas tuaj yeem pom thiab xaiv qhov ntsuas tag nrho uas sib npaug lossis ntau dua qhov ntim no.
2. Nias ob lub NEXT MENU thiab UP/ENTER khawm ntawm lub vaj huam sib luag tom qab, cov zaub yuav qhia ACAL. Tso ob lub nyees khawm.
3. Cov zaub yuav qhia cov calibration uas twb muaj lawm nrog rau sab laug tus lej ci. Nias lub UP/ENTER khawm kom hloov tus lej ci. Nias lub NEXT MENU khawm mus rau tus lej tom ntej.
4. Teem tag nrho 4 tus lej, tom qab ntawd nias NEXT MENU dua los teeb tsa tus lej lej, nws yuav ci ntsa iab los qhia tias nws raug xaiv. Nias lub UP/ENTER khawm kom xaiv x.xxx, xx.xx, xxx.x lossis tsis muaj lej. Rau qhov tseeb tshaj plaws ntawm cov zis analog, sim siv tag nrho 4 tus lej xws li 500.0 tsis yog 500 xwb.
5. Tom qab tus lej lej raws li tau teeb tsa, nias NEXT MENU dua, cov zaub yuav pom Stor. Nias UP/ENTER kom khaws cov calibration thiab tawm hauv cov ntawv qhia zaub mov. Cov zaub yuav txuas ntxiv mus qhia Stor ib pliag thiab tom qab ntawd yuav qhia donE rau ib pliag. Tom qab ntawd ib txwm ua haujlwm rov pib dua.
6. Yog tias koj tsis xav khaws cov calibration, nias NEXT MENU dua thiab cov zaub yuav pom Abrt. Nias UP/ENTER kom rho tawm uas tawm hauv cov ntawv qhia zaub mov tsis txuag.
7. Yog tias koj nias NEXT MENU dua los ntawm Abrt zaub, cov ntawv qhia zaub mov yuav rov qab mus rau qhov pib nrog tus lej sab laug xaiv los ntawm qhov kaj.
8. Yog tias qhov ntsuas ntsuas tag nrho qis dua 103, cov zaub yuav tsis tuaj yeem suav qhov siv tau, thiab yuav pom cErr (calibration yuam kev) tom qab ob peb feeb. Lub calibration uas twb muaj lawm yuav muab khaws cia, thiab cov zaub yuav rov qab mus ua haujlwm li qub.

Rau view calibration uas twb muaj lawm:

1. Nias lub NEXT MENU los yog UP / ENTER khawm (tab sis tsis yog ob qho tib si) ntawm lub vaj huam sib luag tom qab, cov zaub yuav qhia tag nrho cov nplai analog calibration uas twb muaj lawm thaum lub khawm tuav. Tso lub khawm kom rov qab mus ua haujlwm li qub.

Txhawm rau kuaj cov zis analog:

1. Thaum twg yog NEXT MENU lossis UP / ENTER khawm ntawm lub vaj huam sib luag tom qab raug nias, cov zaub yuav qhia tag nrho cov nplai calibration thiab cov analog tso zis yuav mus rau qhov ntsuas tag nrho (20 mA). Qhov no tuaj yeem siv los ntsuas lossis ntsuas cov khoom siv txuas nrog cov zis analog.
2. Thaum cov zaub nyob rau hauv hom calibration (sau los ntawm nias ob lub NEXT MENU thiab UP / ENTER nyees khawm) cov analog tso zis yuav nyob ntawm 4mA.

QHOV 5 – SERIAL INTERFACE

SeeLeveL ELD Portal Format thiab Signal Format

• Cov hom teeb liab txhawb nqa yog bidirectional serial (sib cais TX thiab RX kab), RS232 voltage theem, 9600 baud, 8 ntsis, tsis muaj parity, 1 nres me ntsis.
• Tag nrho cov lus ua raws li cov qauv hauv qab no: [pib ib ntus] [tag nrho cov lej ntawm cov lus hauv cov lus] [message ID] [payload – xaiv tau] [CRC] [stop sequence]
• Tag nrho cov multi-byte tsis tau pauv loj-endian (MSB ua ntej)
• Pib ua ntu zus: [0xFE][0xFE][0x24]
• Tag nrho cov naj npawb ntawm bytes hauv cov lus (1 byte)
• Message ID (1 byte)
• Payload (yeem nyob ntawm cov lus)
• CRC (1 byte) = direct sum ntawm tag nrho cov ua ntej bytes, truncated rau 1 byte
• Nres ib ntus: [0xFF][0xFF][0x2A]

SeeLeveL Query Message (ELD -> SeeLeveL)

• 0 x00:
• Tso cai rau ELD nug cov cuab yeej SeeLeveL
• [0xFE][0xFE][0x24][0x09][0x00][0x29][0xFF][0xFF][0x2A]

SeeLeveL Query Response (SaibLeveL -> ELD)

• 0 x01:
• SeeLeveL teb nrog tus qauv ID (1 byte), H / W Rev (1 byte), S / W Rev (2 bytes), lub tswb muaj peev xwm (1 byte), thiab SN txhawb nqa (1 byte). Yog tias SeeLeveL ntaus ntawv txhawb nqa tus lej cim tshwj xeeb, nws yuav ua raws (8 bytes ntev).
• Example: SeeLeveL qauv ID = 0x01, kho vajtse rev = 'E' (0x45), software loj rev = 0x05, minor rev = 0x09, tsis muaj lub tswb muaj peev xwm = 0x00 (0x01 = tswb muaj peev xwm), serial tooj txhawb = 0x01 (serial tooj tsis txhawb = 0x00), thiab tus lej xov tooj = 0x0102030405060708:
• [0xFE][0xFE][0x24][0x17][0x01][0x01][0x45][0x05][0x09][0x00][0x01] [0x01][0x02][0x03][0x04][0x05][0x06][0x07][0x08][0xB1][0xFF][0xFF] [0x2A]

SeeLeveL Handshake Demand Message (SaibLeveL -> ELD)

• Tus nqi: 0x02, 1 byte payload
• ELD yuav tsum teb nrog cov lus teb kom raug txhawm rau txhawm rau pib lossis txuas ntxiv hloov lossis tshaj tawm cov kua theem los ntawm SeeLeveL ntaus ntawv. Kev sib tuav tes yuav tsum tau tshaj tawm thaum lub sij hawm random.
• Example:
• [0xFE][0xFE][0x24][0x0A][0x02][0x3E][0x6A][0xFF][0xFF][0x2A]

ELD Handshake Response (ELD -> SeeLeveL)

• Tus nqi: 0x03, 1 byte payload
• Txhawm rau xam cov lus teb, qhov them nyiaj los ntawm SeeLeveL Handshake Demand Message yog siv los ua qhov chaw nyob / offset los nqa cov ntsiab lus ntawm lub rooj saib:
• Teb rau exampli saum toj no: ·
• [0xFE][0xFE][0x24][0x0A][0x03][0x85][0xB2][0xFF][0xFF][0x2A]
• Hu rau Garnet Instruments ntawm 1-800-617-7384 Ib los yog ntawm yog info@garnetinstruments.com los teeb tsa kev sib raug zoo ua haujlwm. Thaum qhov no tau tsim, lub rooj sib tham tuav tes yuav raug muab.

Xa Cov Lus Qhia Ua Kua (ELD -> SeeLeveL)

• Tus nqi: 0x04, tsis muaj payload
• SeeLeveL teb nrog ib theem ua kua lossis cov lus thov sib tuav tes.
• [0xFE][0xFE][0x24][0x09][0x04][0x2D][0xFF][0xFF][0x2A]

Pib Liquid Level Broadcast Message (ELD -> SeeLeveL)

• Tus nqi: 0x05, tsis muaj payload
• SeeLeveL teb nrog qib kua lossis nrog cov lus thov tuav tes.
• [0xFE][0xFE][0x24][0x09][0x05][0x2E][0xFF][0xFF][0x2A]

Nres Kua Qib Tshaj Tawm Xov Xwm (ELD -> SeeLeveL)

• Tus nqi: 0x06, tsis muaj payload
• SeeLeveL yuav tso tseg ib qho kev tshaj tawm ntxiv ntawm cov kua theem.
• [0xFE][0xFE][0x24][0x09][0x06][0x2F][0xFF][0xFF][0x2A]

SeeLeveL Query Alarm Liquid Level Message (ELD -> Saib LeveL)

• Tus nqi: 0x07, tsis muaj payload
• SeeLeveL yuav teb nrog lub tswb ntsuas kua ua kua lossis cov lus teb yuam kev yog tias lub tswb tsis txaus siab.
• [0xFE][0xFE][0x24][0x09][0x07][0x30][0xFF][0xFF][0x2A] Saib LeveL Liquid Alarm Level Teb (SeeLeveL -> ELD)
• Tus nqi: 0x08, 7 byte payload
• SeeLeveL teb nrog lub tswb ntsuas kua (4 bytes = unsigned int32), tus lej ntawm tus lej mus rau sab xis ntawm tus lej (1 byte), tswb hom (1 byte; siab = 0x01, qis = 0x00), thiab seb cov qib dej puas yog tam sim no nyob rau hauv tswb (1 byte; tswb nrov = 0x01, tsis muaj tswb = 0x00).
• Example: kua tswb theem = 347.56, tswb hom = qib qis, tswb nrov:
• [0xFE][0xFE][0x24][0x10][0x08][0x00][0x00][0x87][0xC4][0x02][0x00] [0x01][0x86][0xFF][0xFF][0x2A]

SeeLeveL Query Alarm Status Message (ELD -> SeeLeveL)

• Tus nqi: 0x09, tsis muaj payload
• SeeLeveL yuav teb nrog lub tswb tam sim no lossis cov lus teb yuam kev yog tias lub tswb tsis txaus siab.
• [0xFE][0xFE][0x24][0x09][0x09][0x32][0xFF][0xFF][0x2A]

SeeLeveL Query Alarm Status Response (SaibLeveL -> ELD)

• Tus nqi: 0x0A, 1 byte payload
• SeeLeveL teb nrog lub tswb tam sim no (1 byte; tswb nrov = 0x01, tsis muaj tswb = 0x00).
• Example: tswb active:
• [0xFE][0xFE][0x24][0x0A][0x0A][0x35][0xFF][0xFF][0x2A]

SeeLeveL yuam kev teb (SaibLeveL -> ELD)

• Tus nqi: 0x0F, 1 byte payload
• SeeLeveL teeb tsa cov lus teb no yog tias tsis muaj kev hais kom ua / cov lus tsis txaus siab. Payload = unsupported message code.
• Example: ELD yav dhau los tau tshaj tawm SeeLeveL Query Alarm Liquid Level Message (0x07) rau SeeLevel ntaus ntawv uas tsis txhawb lub tswb:
• [0xFE][0xFE][0x24][0x0A][0x0F ][0x07][0x40][0xFF][0xFF][0x2A]

SeeLeveL Liquid Level Report Message (SaibLeveL -> ELD)

• Tus nqi: 0x10, 6 lossis 7 byte payload, nyob ntawm seb puas muaj kev txhawb nqa
• SeeLeveL xa cov kua theem (4 bytes = unsigned int32), tus lej ntawm tus lej mus rau sab xis ntawm tus lej (1 byte), kho qhov muag yuam kev (1 byte), thiab tswb xwm txheej (tam sim no ua haujlwm = 0x01, tsis nyob hauv lub tswb ntsuas = 0x00) . Cov xwm txheej tswb teb yog xaiv tau thiab tsis kis los ntawm SeeLevel ntaus ntawv uas tsis txhawb lub tswb. Optical yuam kev raws li txoj cai: tsis muaj lub teeb = 0x00, low light level = 0x01, sunlight = 0x02, tsis yuam kev = 0x10. Nyob rau hauv qhov xwm txheej uas qhov teeb meem kho qhov muag tsis yog qhov yuam kev, cov kua theem / tus lej ntawm tus lej mus rau sab xis ntawm tus lej yog tsis quav ntsej.
• Example: kua theem = 1,083.1, tsis muaj qhov yuam kev kho qhov muag, lub tswb tsis txaus siab.
• Rau cov kua theem, thawj 4 bytes ntawm lub payload sawv cev rau tus nqi hex ntawm qib, tsis yog tus nqi BCD.
• [0xFE][0xFE][0x24][0x0F][0x10][0x00][0x00][0x2A][0x4F][0x01][0x10] [0xC9][0xFF][0xFF][0x2A]

Tshaj tawm:

• Ua tiav tom qab txhua qhov kev txais cov ntaub ntawv (zoo lossis tsis zoo) lossis tsis muaj lub sijhawm teeb tsa rau 808P2 thiab 810PS2 ntsuas. Ua tiav tom qab txhua 8 cov ntaub ntawv xa mus tau zoo rau 806B / 806Bi ntsuas.
• Txhua 25 qhov kev tshaj tawm (kwv yees li 20 vib nas this) ib daim ntawv thov tuav tes yog xa mus tso cai txuas ntxiv mus.
• Thaum lub zog nce, yog tias kev tshaj tawm tau qhib, thov tuav tes yuav raug xa mus tso cai tshaj tawm.
• Tsis xav tau kev sib tuav tes kom tsis txhob tshaj tawm.
• Yog hais tias qhov kev thov sib tuav tes tsis raug teb rau, qhov kev tshaj tawm yuav tsum nres.
• Cov lus thov pib thiab nres tshaj tawm tsis tau teb meej meej, qhov pib lossis tso tseg ntawm kev tshaj tawm yog qhov kev lees paub.

ELD thov xav tau kev lees paub tuav tes:

• Pib tshaj tawm thiab xa cov kua theem
• Kev thov tuav tes yog ua tiav txhua zaus ib qho ntawm cov kev thov no tau txais. Kev tuav tes yuav tsum tau teb tsis pub dhau 500ms, lossis lwm yam lus teb raug suav tias tsis raug thiab cov lus yuam kev yuav raug xa los ntawm SeeLeveL mus rau ELD rau cov lus teb lig.

Handshake format:

• Kev thov los ntawm ELD tau txais los ntawm SeeLeveL
• SeeLeveL teb nrog kev thov tuav tes
• ELD xa tes tuav tes teb
• SeeLeveL xa lus teb rau thawj daim ntawv thov ELD yog tias tuav tes teb yog lawm.

Lub tswb tsis tau txais tam sim no. Yav tom ntej, yog tias lawv yog:

• Cov ntsiab lus ntawm Message 0x08 yog lub tswb teeb taw tes, lub tswb siab lossis qis qis, thiab lub tswb tam sim no.

SeeLeveL Cov Lus Nug Ntawm Kev Sib Tham Tes Thaum Lub Sijhawm Tshaj Tawm (ELD -> SeeLeveL)

• nqi :0x2d
• Qhov no nug txog kev sib tuav tes, cov lus teb yog qhia hauv qab no.
• [0xFE][0xFE][0x24][0x09][0x2D][0x56][0xFF][0xFF][0x2A]

Handshake Frequency Thaum Tshaj Tawm Teb (SaibLeveL -> ELD)

• Tus nqi: 0x2E, 1 byte payload
• Qhov zaus muaj peev xwm nyob ntawm 1 txog 126 tshaj tawm ib qho kev thov sib tuav tes. Tus lej yog qhia hauv hex los ntawm 0x02 txog 0x7F (tag nrho cov kis tau tus mob ib leeg, suav nrog kev tuav tes).
• Message format, zaus yog 20 (0x14):
• [0xFE][0xFE][0x24][0x0A][0x2E][0x14][0x6C][0xFF][0xFF][0x2A]

QHOV 6 – TEEB MEEM TEEB MEEM

Qhov tseeb:
Cov zis analog muaj qhov tseeb ntawm ± 0.25% ntawm tag nrho cov nqi, yog li txhua tus nqi tso tawm yuav tsum nyob rau hauv 0.05 mA ntawm tus nqi "zoo tagnrho". Tsis muaj cov neeg siv kev hloov kho uas tuaj yeem hloov kho qhov raug.

Raws li nrog rau txhua qhov system digital, muaj qhov sib tw tawm thiab txiav qhov yuam kev uas tshwm sim hauv cov txheej txheem lej. Txawm li cas los xij, txij li SEELEVEL Access ™ siv 10 me ntsis digital rau analog convertor, nws muaj qhov tseeb txaus kom tso cai rau tag nrho cov kev daws teeb meem ntawm lub tsheb ntsuas kom paub tseeb. Nco ntsoov tias lub tsheb gauge xa ​​cov ntaub ntawv muaj kev daws teeb meem ntawm 8 khoom nkaus xwb (1/3 ″ systems).

QHOV TSEEB 7 – SPECIFICATIONS

QHOV 8 – KEV PAB CUAM & KEV TSO CAI

Lub warranty tsuas yog siv tau yog tias lub warranty tau sau npe online los ntawm Garnet Instruments sau npe web nplooj.
Mus online rau garnetinstruments.com/support/ thiab xaiv "Register Warranty".

DISCLAIMER ntawm Warranty ntawm HARDWARE
Garnet Instruments tau lees paub cov cuab yeej tsim los ntawm Garnet kom tsis txhob muaj qhov tsis xws luag hauv cov khoom siv thiab kev ua haujlwm raws li kev siv thiab kev pabcuam rau lub sijhawm peb xyoos txij li hnub muag khoom los ntawm Garnet lossis tus neeg muag khoom tso cai. Lub sij hawm lav yuav pib txij hnub ntawm kev yuav khoom lossis kev teeb tsa raws li tau teev tseg hauv daim ntawv lav. Raws li cov kev lav phib xaub no, Garnet yuav tsum tsuas yog lub luag haujlwm rau kev poob lossis kev puas tsuaj tiag tiag thiab tom qab ntawd tsuas yog rau qhov ntawm Garnet tus nqi them nqi ntawm cov khoom. Garnet yuav tsis raug lav rau txhua qhov kev them nqi ua haujlwm rau kev puas tsuaj tsis ncaj, tshwj xeeb, lossis qhov tshwm sim. Garnet yuav tsis raug lav rau txhua kis rau kev tshem tawm thiab / lossis rov txhim kho cov khoom siv Garnet tsis raug. Cov kev lav no yuav tsis siv rau tej yam tsis xws luag lossis lwm yam kev puas tsuaj rau cov khoom siv Garnet uas tau hloov kho lossis tampered nrog los ntawm lwm tus neeg uas tsis yog Garnet Hoobkas cov neeg sawv cev. Nyob rau hauv txhua rooj plaub, Garnet yuav lav tsuas yog Garnet cov khoom uas tau siv rau cov ntawv thov siv tau rau Garnet thiab nyob rau hauv cov kev qhia tshwj xeeb ntawm cov khoom tshwj xeeb. Tsis tas li ntawd, Garnet yuav lav tsuas yog cov khoom lag luam uas tau teeb tsa thiab khaws cia raws li Garnet Hoobkas specifications.

LIMITATION NTAWM WARANTIES
Cov kev lees paub no tsuas yog kev lav phib xaub, qhia lossis qhia, raws li cov khoom muag los ntawm Garnet thiab Garnet ua rau tsis muaj kev lees paub ntawm kev ua lag luam lossis kev nyab xeeb rau ib lub hom phiaj tshwj xeeb hauv kev hwm rau cov khoom muag. Garnet cov khoom lag luam lossis cov khoom uas xav tias muaj kev puas tsuaj los ntawm tus neeg yuav khoom hauv lub sijhawm lav yuav tsum tau xa rov qab rau tus neeg muag khoom, tus neeg muag khoom hauv zos, lossis ncaj qha rau Garnet rau kev ntsuam xyuas thiab kev pabcuam. Thaum twg qhov kev ntsuam xyuas ncaj qha rau lub Hoobkas, kev pabcuam lossis kev hloov pauv yog qhov tsim nyog, tus neeg siv khoom yuav tsum ua ntej, los ntawm tsab ntawv lossis xov tooj, tau txais daim ntawv tso cai xa rov qab (RMA) los ntawm Garnet Instruments ncaj qha. Tsis muaj cov khoom yuav raug xa rov qab mus rau Garnet yam tsis muaj tus lej RMA muab rau nws lossis tsis muaj kev tso cai rau lub Hoobkas. Txhua qhov kev xa rov qab yuav tsum tau xa rov qab cov khoom thauj ua ntej them rau: Garnet Instruments, 286 Kaska Road, Sherwood Park, Alberta, T8A 4G7. Cov khoom xa rov qab tau lees paub yuav raug kho lossis hloov pauv ntawm kev txiav txim siab ntawm Garnet Instruments. Txhua yam khoom Garnet raws li Txoj Cai Garnet Warranty uas suav tias tsis tuaj yeem hloov pauv los ntawm Garnet Instruments yuav raug hloov pauv yam tsis tau them nqi lossis credit yuav raug muab rau cov khoom ntawd raws li tus neeg siv khoom thov.

Yog tias koj muaj daim ntawv lees paub lossis yog tias cov khoom siv yuav tsum tau muab kev pabcuam, hu rau tus neeg muag khoom installation. Yog tias koj xav tau hu rau Garnet, peb tuaj yeem hu tau raws li hauv qab no:

CANADA Garnet Instruments 286 Kaska Road Sherwood Park AB T8A 4G7 CANADA email: yog info@garnetinstruments.com

UNITED STATES Garnet US Inc. 5360 Granbury Road Granbury, TX 76049 USA email: yog infous@garnetinstruments.com

Cov ntaub ntawv / Cov ntaub ntawv

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Cov ntaub ntawv

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