AT T AP-A Funda Ngesipele Sebhethri
Ukufakwa kanye Nomhlahlandlela Womsebenzisi
Buka i-AT&T Phone - Isethaphu ethuthukisiwe ividiyo ku att.com/apasupport. Ifoni ye-AT&T - Okuthuthukisiwe (AP-A) ayisebenzisi ojekhi bodonga befoni yakho yasekhaya. Ngaphambi kokuthi uqale ukusetha, nqamula ifoni(ama)foni yakho ekhona kumajekhi odongeni wefoni.
ISEXWAYISO: UNGALOKOTHI uxhume ikhebula lefoni ye-AP-A kujekhi yocingo lwasekhaya. Ukwenza kanjalo kungase kubangele izikhindi zikagesi kanye/noma kulimaze izintambo zakho zasekhaya noma idivayisi ye-AP-A.
Khetha Inketho 1 yokusetha noma inketho 2 yokusetha
ISETHA INDLELA YOKU-1: I-CELLULAR
Kunconywa ukuthi ubeke idivayisi ye-AP-A eduze kwewindi noma ngaphandle kodonga (ukuqinisekisa ukuxhumeka okungcono kakhulu kweselula). Landela imiyalelo yokusetha.
INKETHO YOKUSETHA 2: I-INTERNET YE-HOME BROADBAND Khetha le nketho uma:
- Une-inthanethi ye-broadband yasekhaya, futhi imodemu yakho ye-inthanethi ye-broadband yasekhaya isendaweni elula (hhayi ekhabetheni noma egunjini elingaphansi, njll.).
- Ngale nketho yokusetha, inqobo nje uma idivayisi yakho ye-AP-A ithola isignali yeselula ye-AT&T, idivayisi ye-AP-A izosebenzisa uxhumo lweselula isikhathi esiningi, izoshintshela ku-inthanethi ye-broadband uma ukuxhumeka kwakho kweselula kwehla. Landela imiyalelo yokusetha.
Inketho 1 yokusetha
I-CELLULAR: Khetha indawo yedivayisi yakho ye-AP-A esitezi sokuqala noma sesibili eduze kwefasitela noma udonga olungaphandle (ukuqinisekisa ukuxhumeka okungcono kakhulu kweselula).
- Khipha idivayisi ye-AP-A ebhokisini.
- Faka uthi ngalunye phezulu ocingweni bese ujika njengokuya kwewashi ukuze ulunamathisele.
- Njengoba ungaxhumi idivayisi ye-AP-A ku-broadband yasekhaya, ungeqa lesi sinyathelo. Ngeke udinge ukusebenzisa intambo ye-ethernet efakwe ebhokisini lakho.
- Namathisela isiphetho esisodwa sekhebula yamandla embobeni Yokufaka AMANDLA ngemuva kwedivayisi ye-AP-A, kanti enye iphelela endaweni yamandla odongeni.
Hlola inkomba yamandla esignali yeselula ngaphambili kwedivayisi ye-AP-A (kungathatha imizuzu emi-5 ngemva kokukhanyisa kokuqala). Amandla esignali angase ahluke ezingxenyeni ezihlukene zekhaya lakho, ngakho-ke kungase kudingeke uhlole izindawo eziningi ekhaya lakho ukuze uthole isignali enamandla kakhulu. Uma ungaboni amabha amabili noma ngaphezulu aluhlaza wamandla esignali, hambisa i-AP-A endaweni ephakeme (kanye/noma eduze newindi).
Ngemuva kokuthi inkomba ye-jack yefoni engu-#1 iluhlaza okotshani (kungathatha imizuzu engu-10 ngemva kokuqina kokuqala), xhuma ikhebula locingo phakathi kwefoni yakho nojeke wefoni #1 ngemuva kwedivayisi ye-AP-A. Uma isevisi yakho ye-AP-A izosebenzisa izinombolo zocingo ezikhona kusukela kusevisi yakho yocingo yangaphambili, shayela ku-877.377.0016 ukuze uqedele ukudlulisa izinombolo zocingo ku-AP-A. Ngale nketho yokusetha, i-AP-A izosebenzisa kuphela uxhumano lweselula lwe-AT&T. Noma yikuphi ukuphazamiseka kusevisi yakho yeselula ye-AT&T kungase kubangele ukuphazamiseka kwesevisi yakho yefoni ye-AP-A. Bona imiyalelo eyengeziwe yokusetha.
Inketho 2 yokusetha
I-INTERNET YASEKHAYA: Khetha indawo yedivayisi yakho ye-AP-A eduze kwemodemu yakho ye-inthanethi ye-broadband.
- Khipha idivayisi ye-AP-A ebhokisini.
- Faka uthi ngalunye phezulu ocingweni bese ujika njengokuya kwewashi ukuze ulunamathisele.
- Namathisela isiphetho esibomvu sekhebula ye-Ethernet embotsheni ebomvu ye-WAN ngemuva kwedivayisi ye-AP-A kanye nesiphetho esiphuzi kwenye yezimbobo ze-LAN (ngokuvamile ephuzi) kumodemu/irutha yakho ye-inthanethi ye-broadband.
- Namathisela isiphetho esisodwa sekhebula yamandla embobeni Yokufaka YAMANDLA ngemuva kwedivayisi ye-AP-A futhi enye isiphetho endaweni yamandla odongeni.
Hlola inkomba yamandla esignali yeselula ngaphambili kwedivayisi ye-AP-A (kungathatha imizuzu emi-5 ngemva kokukhanyisa kokuqala). Amandla esignali angase ahluke ezindaweni ezihlukahlukene zekhaya lakho. Uma ungaboni amabha amabili noma ngaphezulu aluhlaza wamandla esignali, ungase udinge ukuyisa i-AP-A endaweni ephakeme (kanye/noma eduze newindi) ukuze idivayisi ye-AP-A ikwazi ukusebenzisa uxhumano lweselula ukuze iqedele. izingcingo zakho ngamandla outage noma i-inthanethi ye-broadband outage. Ngale nketho yokusetha, uma idivayisi yakho ye-AP-A ingatholi isignali yeselula ye-AT&T, i-AP-A izosebenzisa i-inthanethi yakho ye-broadband kuphela futhi ngeke ishintshele kumaselula uma i-inthanethi yakho ye-broadband yehla. Kulesi simo, noma yikuphi ukuphazamiseka kusevisi yakho ye-inthanethi ye-broadband—okuhlanganisa ne-power outage—kungase kubangele ukuphazamiseka kwesevisi yakho yefoni ye-AP-A. Ngaphandle kwesignali yeselula ye-AT&T, ungase ungakwazi ukushaya amakholi, kuhlanganise namakholi aphuthumayo angu-911.
Ngemuva kokuthi inkomba ye-jack yefoni engu-#1 iluhlaza okotshani (kungathatha imizuzu engu-10 ngemva kokuqina kokuqala), xhuma ikhebula locingo phakathi kwefoni yakho nojeke wefoni #1 ngemuva kwedivayisi ye-AP-A. Uma isevisi yakho ye-AP-A izosebenzisa izinombolo zocingo obunazo ngaphambilini, shayela ku-877.377.00a16 ukuze uqedele ukudlulisa izinombolo zocingo ku-AP-A. Bona imiyalelo eyengeziwe yokusetha.
QAPHELA: Ngale nketho yokusetha, inqobo nje uma idivayisi yakho ye-AP-A ithola isignali yeselula ye-AT&T, idivayisi ye-AP-A izosebenzisa uxhumo lweselula isikhathi esiningi, futhi izoshintshela ngokuzenzakalelayo ku-broadband uma ukuxhumeka kwakho kweselula kwehla.
Imiyalo yokusetha eyengeziwe
ISEXWAYISO: UNGALOKOTHI uxhume ikhebula lefoni ye-AP-A kujekhi yocingo lwasekhaya. Ukwenza kanjalo kungase kubangele izikhindi zikagesi kanye/noma kulimaze izintambo zakho zasekhaya noma idivayisi ye-AP-A. Uma ufuna ukusebenzisa izintambo zocingo lwasekhaya olukhona kakade ngocingo lwe-AP-A, sicela ushayele ku-1.844.357.4784 bese ukhetha inketho 2 ukuze uhlele ukufakwa okuphrofeshinali nomunye wochwepheshe bethu. Kungase kube nenkokhiso yokuthi uchwepheshe afake i-AP-A ekhaya lakho.
Ngingayithola kanjani isignali yeselula engcono kakhulu?
Amandla esignali angase ahluke ezindaweni ezihlukahlukene zekhaya lakho. Uma ungaboni amabha amabili noma ngaphezulu aluhlaza wamandla esignali ngaphambili kwedivayisi ye-AP-A, ngamandla outage noma i-broadband yakhotage kungase kudingeke uhambise i-AP-A endaweni ephakeme (kanye/noma eduze nefasitela).
Ngiluphatha kanjani ucingo lwami, ifeksi, nemigqa ye-alamu?
Isifinyezo sakho Sesevisi Yekhasimende sibonisa ukuthi zingaki izintambo zefoni ozi-ode. Uma u-ode ulayini wefoni we-AP-A ongaphezu kowodwa, olayini befoni yakho bazokwabelwa ojekhi befoni abangemuva kwedivayisi ye-AP-A ngendlela elandelayo, kusetshenziswa izinombolo ezikhonjiswe eduze kwejekhi yefoni ngayinye ku-AP-A. idivayisi:
- Imigqa yefoni ingeyokuqala (uma ikhona)
- Bese noma yimiphi imigqa yefeksi
- Bese-ke noma yimiphi imigqa ye-alamu
- Futhi ekugcineni, noma yimiphi imigqa yemodemu
Ukuze uthole ukuthi yiziphi izinombolo zocingo ezinikezwe ukuthi yiziphi izinombolo zefoni ze-AP-A, xhuma ifoni kujekhi yefoni ngayinye ye-AP-A futhi usebenzise ifoni ehlukile ukuze wenze ikholi enombolweni ngayinye yocingo ye-AP-A, noma shayela i-AT&T Customer Care kokuthi 1.844.357.4784 .XNUMX . Ukuhlola ulayini wefeksi, umshini wefeksi kufanele uxhunywe kujekhi yefoni ye-AP-A efanele. Xhumana nenkampani yakho ye-alamu ukuze uxhume noma yiziphi izintambo ze-alamu.
Ngingakwazi ukusebenzisa izingcingo eziningi ngocingo olufanayo?
Uma ungathanda izingcingo eziningi zolayini wocingo ofanayo kulo lonke ikhaya lakho, sicela usebenzise isistimu yefoni engenazintambo ehlanganisa izingcingo eziningi. Noma iyiphi isistimu yocingo engenantambo evamile kufanele ihambisane, inqobo nje uma isiteshi esiyisisekelo sixhunywe kujeke wefoni olungile kudivayisi ye-AP-A. KHUMBULA: UNGALOKOTHI uxhume idivayisi ye-AP-A kunoma iyiphi ijekhi yocingo ekhaya lakho. Uma ungenayo i-outlet kagesi etholakalayo ongaxhuma kuyo idivayisi ye-AP-A, isivikeli sokuhlinza siyanconywa.
Ngifonela bani ukuze ngithole usizo?
Shayela i-AT&T Customer Care kokuthi 1.844.357.4784 ukuze uthole usizo ngesevisi yakho ye-AT&T Phone-Advanced. 911 ISAZISO: NGAPHAMBI KOKUTHUTHA LE FONI YE-AT&T – IDIVAYISI ETHUSIWE IYA EKHEWENI ELISHA, FELA KU-AT&T KU-1.844.357.4784 , NOMA INKONZO YAKHO YE-911 INGASE AYISEBENZE KAHLE. Kufanele ugcine ikheli elibhalisiwe lale divayisi lisesikhathini samanje ukuze uqinisekise ukuthi u-opharetha we-911 uzothola imininingwane yendawo yakho efanele. Lapho kwenziwa ucingo lwe-911, kungase kudingeke ukuthi unikeze ikheli lakho lendawo ku-opharetha we-911. Uma kungenjalo, usizo lwe-911 lungathunyelwa endaweni engafanele. Uma uhambisa le divayisi kwelinye ikheli ngaphandle kokuqala ngokuthinta i-AT&T, Ucingo lwakho lwe-AT&T – Isevisi ethuthukisiwe ingase imiswe.
Ukusebenzisa idivayisi yakho ye-AP-A
Izici Zokushaya zitholakala kuphela emigqeni yezwi (hhayi imigqa yefeksi noma yedatha).
Ukufona Kwendlela Ezintathu
- Ngenkathi usocingweni olukhona, cindezela inkinobho ethi Flash (noma Khuluma) kufoni yakho ukuze umise iqembu lokuqala.
- Uma uzwa ithoni yokudayela, shayela inombolo yeqembu lesibili (linda kufika kumasekhondi amane).
- Uma iqembu lesibili liphendula, cindezela inkinobho ethi Flash (noma Khuluma) futhi ukuze uqedele uxhumano lwezindlela ezintathu.
- Uma iqembu lesibili lingaphenduli, cindezela inkinobho ethi Flash (noma Khuluma) ukuze umise ukuxhumana bese ubuyela eqenjini lokuqala.
Ucingo Lulindile
Uzozwa amathoni amabili uma othile efona ngenkathi usocingweni.
- Ukuze ubambe ucingo lwamanje futhi wamukele ucingo olulindile, cindezela inkinobho ethi Flash (noma Talk).
- Cindezela ukhiye we-Flash (noma Khuluma) noma nini ukushintsha uye phambili phakathi kwezingcingo.
Izingcingo Izici
Ukuze usebenzise esinye sezici zokushaya ezilandelayo, shayela ikhodi yenkanyezi uma uzwa ithoni yokudayela. Ukuze Udlulise Izingcingo, shayela inombolo enezinombolo ezingu-10 ofuna ukudlulisela kuyo amakholi angenayo, lapho ubona khona. .
| Isici Igama | Isici Incazelo | Ikhodi Yenkanyezi |
| Konke Ukudluliselwa Kwezingcingo - Kuvuliwe | Dlulisela phambili zonke izingcingo ezingenayo | * 72 # |
| Konke Ukudlulisela Izingcingo - Kuvaliwe | Misa ukudlulisela phambili zonke izingcingo ezingenayo | *73# |
| Ukudlulisa Ucingo Olumatasa - Kuvuliwe | Dlulisa amakholi angenayo uma ulayini wakho umatasatasa | * 90 # |
| Ukudlulisa Amakholi Okumatasa - Kuvaliwe | Misa ukudlulisa amakholi angenayo uma ulayini wakho umatasatasa | *91# |
| Ayikho impendulo yokudlulisa ikholi - Vuliwe | Dlulisa amakholi angenayo uma ulayini wakho ungekho matasa | * 92 # |
| Akukho Ukudluliswa Kwekholi Yezimpendulo - Kuvaliwe | Misa ukudlulisa amakholi angenayo uma ulayini wakho ungekho matasa | *93# |
| Ukuvinjwa Kwezingcingo Okungaziwa - Kuvuliwe | Vimba izingcingo ezingenayo ezingaziwa | *77# |
| Ukuvinjwa Kwezingcingo Okungaziwa - Kuvaliwe | Misa ukuvimba izingcingo ezingenayo ezingaziwa | *87# |
| Ungaphazamisi – Vuliwe | Abafonayo abangenayo bezwa isignali ematasatasa; ifoni yakho ayikhali | *78# |
| Ungaphazamisi - Valiwe | Amakholi angenayo akhala ifoni yakho | *79# |
| Vimba I-ID Yomshayeli (ucingo olulodwa) | Vimba igama lakho nenombolo ekuveleni ocingweni lomuntu oshayelwe ucingo, kukholi ngayinye | *67# |
| Ukungavimbeli Ubunikazi Bekholi (ucingo olulodwa) | Uma une-ID Yomshayeli evimbe unomphela, yenza i-ID Yomshayeli wakho ibe sesidlangalaleni ngocingo ngalunye ngokudayela u-*82# ngaphambi kocingo. | *82# |
| Ukulinda Kocingo - Kuvuliwe | Uzozwa amathoni okulinda amakholi uma othile ekufonela ngenkathi usocingweni | *370# |
| Ukulinda Kocingo - Kuvaliwe | Ngeke uzwe amathoni okulinda amakholi uma othile ekushayela ucingo ngenkathi usocingweni | *371# |
Ukusebenzisa idivayisi yakho ye-AP-A kuqhubekile
Amanothi
- Ukuze wenze ikholi, shayela 1 + ikhodi yendawo + inombolo, njenge-1.844.357.4784.
- I-AP-A ayinikezi isevisi yevoyisimeyili.
- I-AP-A idinga ifoni yethoni yokuthinta. Amafoni e-Rotary noma ama-pulse-dialing awasekelwe.
- I-AP-A ayikwazi ukusetshenziselwa ukwenza amakholi angu-500, 700, 900, 976, 0+ ukuqoqa, okusizwa ngu-opharetha, noma ukudayela amakholi (isb, 1010-XXXX).
- Idivayisi ye-AP-A ayisekeli ukuthumela umbhalo noma izinsiza zemiyalezo ye-multimedia (MMS).
Amandla Outages
I-AP-A inebhethri elakhelwe ngaphakathi elinesikhathi sokulinda esingafika kumahora angu-24, kuye nezici zemvelo. Qaphela: Ngesikhathi sokusebenza kwamandlataguzodinga ifoni enezintambo evamile engadingi amandla angaphandle ukuze isebenze ukuze wenze zonke izingcingo, okuhlanganisa ne-911.
Ikhaya Broadband Internet Outages
Uma uthembele ngokuphelele ekuxhumekeni kwe-inthanethi ye-broadband yasekhaya (okungukuthi, isibonisi sakho samandla eselula se-AP-A sivaliwe, okubonisa ukuthi ayikho isignali yeselula) ukuphazamiseka kwe-inthanethi ye-broadband yasekhaya kuzophazamisa isevisi yocingo ye-AP-A. Isevisi ye-AP-A ingase ibuyiselwe ngokwesisekelo esilinganiselwe uma uhambisa idivayisi ye-AP-A endaweni ephakeme kanye/noma eduze newindi futhi uthola isignali yeselula eqinile ngokwanele.
Izintambo zasekhaya
UNGALOKOTHI uxhume idivayisi ye-AP-A kujekhi yocingo ekhaya lakho. Ukwenza kanjalo kungalimaza idivayisi kanye/noma izintambo zakho zasekhaya. Kungase futhi kuqale umlilo. Ukuze uthole usizo ngezintambo zakho zasekhaya ezikhona noma ojeke nge-AP-A, sicela ushayele ku-1.844.357.4784 ukuze uhlele ukufakwa okuphrofeshinali.
Usekelo Lokuxhumanisa Olwengeziwe
Uma udinga usekelo olwengeziwe lokuxhuma ifeksi yakho, i-alamu, ukuqapha kwezokwelashwa noma okunye ukuxhumana nedivayisi ye-AP-A, shayela i-AT&T Customer Care kokuthi 1.844.357.4784. Njalo qinisekisa nge-alamu yakho, ukwelashwa, noma enye isevisi yokuqapha ukuze uqinisekise ukuthi amasevisi asebenza kahle.
Ibhethri nokufinyelela kwe-SIM
Ukuze ufinyelele ibhethri ne-SIM khadi, faka amakwata amabili ezindaweni ezimbili ezingaphansi kocingo bese ujika ngokuphambene newashi. Ukuze u-ode ibhethri elingena esikhundleni, shayela ku-1.844.357.4784.
Izibani zenkomba
2023 AT&T Intellectual Property. Wonke Amalungelo Agodliwe. I-AT&T, ilogo ye-AT&T, nawo wonke amanye amamaki e-AT&T aqukethwe lapha yizimpawu zokuthengisa ze-AT&T Intellectual Property kanye/noma izinkampani ezixhumene ne-AT&T. Wonke amanye amamaki ayimpahla yabanikazi bawo.
Amadokhumenti / Izinsiza
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AT T AP-A Funda Ngesipele Sebhethri [pdf] Umhlahlandlela Womsebenzisi I-AP-A Funda Ngesipele Sebhethri, i-AP-A, Funda Ngesipele Sebhethri, Mayelana Nesipele Sebhethri, Isipele Sebhethri, Isipele |