NODESTREAM FLEX Remote Operations Enablement Decoder User Manual

Information for your safety
The device should only be serviced and maintained by qualified service personnel. Improper repair work can be dangerous. Do not attempt to service this product yourself. Tampering with this device may result in injury, fire, or electric shock, and will void your warranty. Be sure to use the specified power source for the device. Connection to an improper power source may cause fire or electric shock.

Operation Safety

Before using the product, ensure all cables are not damaged and connected correctly. If you notice any damage, contact the support team immediately.

· To avoid short circuits, keep metal or static objects away from the device.

· Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may become wet.

· Operating environment temperature and humidity:

Temperature:

Operating: 0°C to 35°C

Humidity (non-condensing): Operating: 0% to 90%

Storage: 0°C to 65°C Storage: 0% to 90%

· Unplug the device from the power outlet before cleaning. Do not use liquid or aerosol cleaners.

· Contact the support team support@harvest-tech.com.au if you encounter technical problems with the product.

Symbols
Warning or caution to prevent injury or death, or damage to property.
Extra notes on the topic or steps of the instructions being outlined.
Further information to content outside the scope of the user guide.
Extra pointers or suggestions in executing instructions.

Contact and Support

User Resources

support@harvest-tech.com.au

Harvest Technology Pty Ltd 7 Turner Avenue, Technology Park Bentley WA 6102, Australia harvest.technology

Disclaimer and Copyright
Whilst Harvest Technology will endeavor to keep the information in this user guide up to date, Harvest Technology makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the user guide or the information, products, services or related graphics contained in the user guide, website or any other media for any purpose. The information contained in this document is believed to be accurate at the time of release, however, Harvest Technology cannot assume responsibility for any consequences resulting from the use thereof. Harvest Technology reserves the right to make changes to any of its products and associated documentation at any time without notice. Harvest Technology does not assume any responsibility or liability arising out of the application or use of any of its products or associated documentation. Any decisions you make after reading the user guide or other material are your responsibility and Harvest Technology cannot be held liable for anything you choose to do. Any reliance you place on such material is therefore strictly at your own risk. Harvest Technology products, including all hardware, software and associated documentation is subject to international copyright laws. The purchase of, or use of this product convey a license under any patent rights, copyrights, trademark rights, or any other intellectual property rights from Harvest Technology.
Warranty
The warranty for this product can be found online at: https://harvest.technology/terms-and-conditions/
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. In order to maintain compliance with compliance regulations, shielded HDMI cables must be used with this equipment
CE/UKCA Compliance Statement
Marking by the (CE) and (UKCA) symbol indicates compliance of this device with the applicable directives of the European Community and meets or exceeds the following technical standards. · Directive 2014/30/EU – Electromagnetic Compatibility · Directive 2011/65/EU – RoHS, restriction of the use of certain hazardous substances in electrical and electronic
equipment Warning: Operation of this equipment is not intended for a residential environment and could cause radio interference.

CONTENTS
Getting Started 1
Introduction 1 Key Features………………………………………………………………………………………………………………………………………………………………… 1 Typical Setup……………………………………………………………………………………………………………………………………………………………….. 1
Connections 2 Power Redundancy……………………………………………………………………………………………………………………………………………………… 2 Display Outputs …………………………………………………………………………………………………………………………………………………………… 3
Configuration 4
Overview 4
Access 4 Local Access ……………………………………………………………………………………………………………………………………………………………….. 4 Web Access…………………………………………………………………………………………………………………………………………………………………. 5 Initial Configuration……………………………………………………………………………………………………………………………………………………… 6
Network 6 Information………………………………………………………………………………………………………………………………………………………………….. 7 Testing…………………………………………………………………………………………………………………………………………………………………………. 7 Port Configuration……………………………………………………………………………………………………………………………………………………….. 8 Firewall Settings ………………………………………………………………………………………………………………………………………………………….. 9
Discovery 9
System 10 Applications ……………………………………………………………………………………………………………………………………………………………….. 10 Reset and Support ……………………………………………………………………………………………………………………………………………………..10 Update Password……………………………………………………………………………………………………………………………………………………….10 System Mode ……………………………………………………………………………………………………………………………………………………………..11 Server Configuration…………………………………………………………………………………………………………………………………………………..11
Updates 12
Nodestream X Operation 13
Overview 13
Overlay 13
Video 14 Encoding …………………………………………………………………………………………………………………………………………………………………….14 Decoding …………………………………………………………………………………………………………………………………………………………………….16
Audio 17
Data 17
Control Applications 18
Nodestream Live Operation 18
Overview 18
Encoder Inputs 18 Hardware ……………………………………………………………………………………………………………………………………………………………………18 Network ……………………………………………………………………………………………………………………………………………………………………… 18
Audio 18
Appendix 19
Technical Specifications 19
Troubleshooting 20 System……………………………………………………………………………………………………………………………………………………………………….. 20 Network ……………………………………………………………………………………………………………………………………………………………………… 20 Video …………………………………………………………………………………………………………………………………………………………………………..21 Audio ………………………………………………………………………………………………………………………………………………………………………….. 21

Flex User Manual

Getting Started

Introduction
With its comprehensive input, output and mounting options, the Nodestream Flex can facilitate any customer Encode or Decode requirements. The Video Wall functionality enables output of all your Nodestream X streams on individual displays with the flexibility to direct what you want, where you want with ease. Surface, VESA 100 and rack mounting options are available with up to 3 x devices mounted to a single 1.5RU shelf, saving precious rack space.

Key Features
General · Compact, fanless design · Surface, VESA or Rackmount options · Wide input voltage range, low power consumption · Low bandwidth, low latency HD streaming of up to 16
video channels from 8Kbps to 5Mbps · Multiple input types – 4 x HDMI, USB and network
streams
Typical Setup

Nodestream X · Encoder or Decoder operation · 5 x HDMI outputs with Video Wall function · Up to 16 x simultaneous video streams · Nodecom audio channel · Up to 11 x data streams · Forward decoded video streams to Nodestream Live
Nodestream Live · Up to 16 x simultaneous video streams

Nodestream X

Nodestream Live
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Connections

8 10

1 Reset button Reset – Press 2 sec & release Factory Reset – Press & hold

2 Status LED RGB LED to indicate system status

BLUE GREEN RED

System starting Solid (streaming), Flashing (idle) Network issue

3 Ethernet 2 x Gigabit RJ45

4 USB 2 x Type A – Connection of peripherals

5 Analog Audio 3.5mm TRRS

6 HDMI Input x4 Connection to HDMI video sources

7 Video Wall HDMI Output x 4 Configurable display outputs (Decoder mode only)
RX

8 RS232 Serial 3.5mm TRRS – /dev/ttyTHS0

9 Passthrough HDMI Output Passive display output

GND TX

10 Power Switch On/off switch

11 Power Input 12-28VDC

Power Redundancy
For critical operations, an optional Y split power cable can be supplied to enable connection of 2 independent power supplies providing power redundancy. In the event that 1 of the power supplies fails, the other will continue to power the device without interruption to service.

· Nodestream devices are supplied with a Quick Start Guide for installation and detailed UI function. Scan the User Resources QR code on the last page for access
· Device will boot automatically when power is applied

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Display Outputs
Passthrough “OUT”
This HDMI output displays the uncut/unscaled output from the device. This output should be used for; · Encoder modes (Video Wall outputs are disabled in Encoder modes) · Initial device configuration · Where a single display is connected in Decoder mode · To view or record the entire decoded stream in Decoder mode
Video Wall
When in Nodestream X Decoder mode, the Video Wall function of your Flex device enables output to up to 5 displays (4 x Video Wall + 1 x Passthrough). This allow users flexibility to view any or all of the 4 inputs from a connected Encoder to individual displays. When the connected Encoder is only streaming 1 input, the selected input will be displayed on all outputs.

4 x inputs from a connected Encoder

1 x input from a connected Encoder
· Control of the Video Wall is performed via your Harvest Control Application. · For specifications of display outputs, refer “Technical Specifications” on page 19
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Configuration
Overview
The Web Interface provides details and management of; · Software version information · Network(s) · User login credentials · Remote support · System mode · Server settings · Updates
Access
The Web Interface can be accessed locally on your device, or a web browser of a PC connected to the same network.
Web Interface is not available until the Nodestream software has started
Local Access
1. Connect your device to your LAN, monitor, keyboard/mouse and power it up.
Ethernet
2. Wait for the software to start and press alt+F1 on your keyboard or right click and select configuration.
3. When prompted, enter your login details. Default username = admin Default password = admin

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Connect a computer to the same network as your device or directly via an Ethernet cable.
Ethernet

Ethernet

DHCP Enabled Network 1. Connect your device to your LAN and power it up.
2. From the web browser of a computer connected to the same network, enter the device IP address or http://serialnumber.local , e.g http://au2518nsfx1a014.local
3. When prompted, enter your login details.

Serial number can be found on the product label, affixed to the side of your device

Non-DHCP Enabled Network

If your device is connected to a non-DHCP enabled network, and its network has not been configured, it will fall-back to a default IP address of 192.168.100.101.

1. Connect your device to your LAN and power it up.

2. Configure the IP settings of a computer connected to the same network to:

192.168.100.102

Subnet 255.255.255.252

Gateway 192.168.100.100

3. From a web browser, enter 192.168.100.101 in the address bar.

4. When prompted, enter your login details.

When configuring multiple devices on a non-DHCP enabled network, due to IP conflicts, only 1 device can be configured at a time. Once a device has been configured, it may be left connected to your network

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Initial Configuration

Nodestream devices require the following to be configured prior to operation;

Network(s) System Mode Server(s)

refer below refer “System Mode” on page 11 refer “Server Configuration” on page 11

The primary network of your Nodestream device must be configured to ensure a stable connection and prevent the device from setting its IP address to its static default.

1. Login to the Web Interface. 2. Once logged in, you will notice an orange prompt to configure the MAIN interface.

3. If connected to a DHCP enabled network click save in the “Port” window. Refer to “Port Configuration” on page 8 for configuration of static IP settings.
Network

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Information
Displays information related to the selected port (select from the drop down in the “Port” section)

Name Status Configured DHCP IP Subnet Gateway MTU MAC Address Receiving Sending

Name of the port Connection status of the port Shows if the port been configured DHCP is enabled or disabled IP address Subnet Gateway Set maximum transmission unit Adapter MAC address Live “receiving” throughput Live “sending” throughput

Testing

Ping

For testing connection to your Nodestream X server or other devices on your network, i.e. IP cameras.

1. Enter IP address to ping

2. Click Ping button

3. Notification will display followed by either

· Ping time in ms · Could not reach the IP address

successful unsuccessful

Nodestream X Network
This tool provides a means to test if all network requirements are in place to allow your device to function correctly when operating in Nodestream X modes. The following tests are performed to your Nodestream Server;
1. Ping test to the server 2. TCP port test 3. TCP STUN test 4. UDP port test

· Nodestream X Server configuration required, refer “Server Configuration” on page 11 · Nodestream devices require Firewall rules to be in place, refer “Firewall Settings” on page 9

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Port Configuration
Ethernet
Select the port you’d like to configure from the “Port” drop down.
DHCP 1. Select “DHCP” from the “IPv4” drop down if not already
selected, then save. 2. When prompted, confirm IP settings change.
Manual 1. Select “Manual” from the “IPv4” drop down. 2. Enter network details as provided by your Network
Administrator, then click save. 3. When prompted, confirm IP settings change. 4. To log back into the Web Interface, enter the new
IP address or http://serialnumber.local in your web browser.
WiFi
WiFi is only available if an optional USB WiFi adapter is installed. Verified compatible WiFi adapters: · TP-Link T2U v3 · TP-Link T3U · TP-Link T4U
1. Select “WiFi” from the “Port” drop down. 2. Select network from list of available networks from
the “Visible Networks” drop down. 3. Select security type and enter password. 4. Click save for DHCP or select “Manual”, enter port
details as provided by your Network Administrator then click save.
Disconnect 1. Select WiFi from the “Port” drop down. 2. Click the “Disconnect” button.
· Only IPv4 networks are supported · LAN 1 MUST be used for Nodestream traffic. LAN 2 is used for connecting to separate network
stream inputs
Were a non-default MTU is set for a port, you MUST re-enter the value when changing port settings for the value to be retained.

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Firewall Settings
It is common for corporate network firewalls/gateways/anti-virus software to have strict rules in place that may require modification to allow Nodestream devices to function.
Nodestream X devices communicate with the server and each other via TCP/UDP ports, therefore the following permanent network rules for all inbound & outbound traffic must be in place: Ports TCP 8180, 8230, 45000, 55443 & 55555 UDP 13810, 40000 & 45000 – 45200 Server access to IP address
Allow traffic to/from (whitelist); · myharvest.id · *.nodestream.live · *.nodestream.com.au
· All port ranges are inclusive · Contact Harvest support for further information. support@harvest-tech.com.au
Discovery

Access Nodestream Devices Nodestream devices connected to the same network as your device will display. Click the IP to open its Web Interface in a new window.
Copy Nodestream X Server Details To copy the Nodestream X server details from another device; 1. Click the icon of the device server details you’d like to copy 2. Confirm the action 3. Nodestream X software will restart and connect to the new server

icon next to the Device

Access Nodestream X Server To access the Nodestream X server web interface, click the

icon next to the Nodestream X Server IP.

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System

Applications
Displays information relating to software processes and their resource usage. This can be useful in diagnosing software and/or performance issues.

Reset and Support

Network Reset Device Reset Factory Reset

Resets all network settings to default.
Resets all application and server settings to default
Resets ALL device settings to default (alternatively, hold “ctrl+alt” and press “r” on a connected keyboard, or use the reset button, see below, to factory reset your device)

Approximately 10 seconds

Press & hold Reset Button

Status LED

(flashing)

Status LED (off)

Release Reset button

Remote Support

Remote support enables Harvest support technicians to access your device if advanced troubleshooting is required. To enable/disable, click the “remote support” button.

Remote support is enabled by default
Update Password
Allows you to change the Web Interface login password. If the password is unknown, perform a factory reset. Refer “Reset and Support” above.

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System Mode
Your Nodestream device can operate as either; Nodestream X Encoder Nodestream X Decoder Nodestream Live Encoder Active mode is highlighted in RED. To change mode click the applicable button.
Server Configuration
All Nodestream devices require configuration to a server for connection and settings management.
Enter the “quick code” or Server ID and Key provided by your Nodestream Administrator, then click “Apply”. Once a device has been registered to a server, your Nodestream Administrator will need to add the device to a group within the server before it can be used.
When operating in Nodestream X Decoder mode, the “decoded” stream can be forwarded on to Nodestream Live. This requires registration of your device to your Live server.
To register your device, login to your Nodestream Live web portal and add a new device. When prompted enter the 6 digit code shown in your device Web Interface system page or device desktop (device must be in Nodestream Live Encoder or Nodestream X Decoder mode).

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Device registered not streaming

Device registered streaming
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Updates
Automatic Updates Automatic updates are disabled by default. Enabling this feature allows the device to download and install software when a newer version is available. During this process the device may restart. If this is not desired, set to “No”.
Manual Updates When an update is available for your device, an icon will be displayed next to the “Updates” tab. To Install the available update(s): 1. Open the Updates section of the Web Interface. 2. Select “Update (permanent install)” and accept the conditions when prompted. 3. The updated manager will proceed to download and install the update. 4. Once the update process is complete your device or the software may restart.

Updates are installed incrementally. When a manual update has completed, continue to refresh the update manager and install updates until your device is up to date.

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Nodestream X Operation

Overview
Nodestream X is a point to point video, audio and data streaming solution with ultimate control allowing customers to meet operational requirements. A basic system comprises of;

Encoder Decoder Control Application Server

Ingest and encode video/data/audio Display/output decoded streams Manage connections and settings Manage device groups, users, licensing and communicate control messages

Overlay
When operating in Nodestream X mode, and the system is in standby mode (not streaming video), an overlay displays system information. This allows the user to view current system status and assists with diagnosing system issues.

1 Video Mode / Software Version Current video mode – Encoder or Decoder and Nodestream software version installed.

2 Device Serial Serial number of device.

3 Server IP IP address of your Nodestream server.

4 Network Status Displays current status of network ports:
IP address shown down (unplugged) not configured

Network connected and configured. Network not connected to device. Network not configured – refer “Port Configuration” on page 8

5 Server Connection Status
Waiting for Nodestream connections Connecting to Nodestream server Server connection error

Connected to server, ready to connect to another device. Connecting to server. There is a network issue preventing connection to the server. Refer “Troubleshooting” on page 20

6 Frame Rate, Resolution & Bit-rates Frame rate and resolution of video that will be streamed to a Decoder (Encoder mode only), and current transmit and receive bit-rates.

If overlay is not displayed, it may be disabled. Enable it via your Harvest Control Application.

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Video
Encoding
When your device is operating in Encoder mode, inputs can be viewed on a connected monitor. Inputs, as selected via your Harvest control application, will be displayed. This can be useful to diagnose issues with hardware and/or network stream video inputs.
Displayed video is a direct reflection of what will be sent to a connected Decoder. Changes to frame rate and resolution will be visible.
Hardware Inputs
Compatible sources connected to the device via HDMI or USB 3.0 can be selected as inputs within your Harvest control application. For a detailed list supported input types refer “Technical Specifications” on page 19.

Typical Encoder display, 4 x video sources selected and waiting for Nodestream connections

No video source connected to selected input Refer “Troubleshooting” on page 20

Video source not supported Refer “Troubleshooting” on page 20

Due to copyright restrictions, HDCP (High-bandwidth Digital Content Protection) signals such as DVD players and media streamers cannot be captured.

Test Sources

Test video sources are built into your device for use as an input to assist with troubleshooting or initial setup. These can be selected via your Harvest control application.

Test Source Test Pattern Colour Bars

Test video loop Simple low bandwidth loop Colour bars with white noise section for testing colour and high bandwidth

Pro Mode
Enable Pro Mode, via your Harvest Control Application, to activate the following features:

4K60 Video (4 x 1080/60)
Frame Synchronous Data UDP data input on port 40000 is streamed, frame synchronous, with the accompanying video. This can be output to up to 4 network devices from your connected Nodestream X Decoder.

· Pro Mode can only be activated when hours are available on your account. To purchase hours, contact sales@harvest-tech.com.au.
· When hours have been depleted, all Pro Mode enabled streams will fall back to 1080/60.

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Network Sources
Network sources available on the same network as your device, such as those from IP cameras, can be decoded and used as inputs. Inputs are added and managed via the Harvest control application.

RTSP

Real-Time Streaming Protocol is typically used for streaming IP cameras. They are unique to camera manufacturers and can differ between models. The URI of the source must be known before it can be used as an input. If authentication is enabled on the source device, the user name and password must be known and included in the URI address.

URI

rtsp://[user]:[password]@[Host IP]:[RTSP Port]/stream

Example URI rtsp://admin:admin@192.168.1.56:554/s0

RTP

Real-Time Transport Protocol (RTP) is a network protocol for delivering audio and video over IP networks. RTP typically runs over User Datagram Protocol (UDP). RTP differs from RTSP in that the RTP source needs to know the IP address of the receiver beforehand, as it pushes the video stream to that designated IP.

URI

rtp://[Receiver IP]:[RTP Port]

Example URI rtp://192.168.1.56:5004

UDP

Video data can also be transmitted and received over plain UDP. It acts similarly to RTP where the video source will push data to the receiver, requiring in advance to know the destination before streaming can occur. Generally,
it’s preferable to use RTP instead of plain UDP if the user has the choice due to inbuilt mechanisms like jitter compensation in RTP.

URI

udp://[Receiver IP]:[UDP Port]

Example URI udp://192.168.1.56:5004

HTTP

HTTP streaming comes in several formats; Direct HTTP, HLS, and HTTP DASH. Currently only Direct HTTP is supported by Nodestream but it is not recommended.

URI

http://[Host IP]:[Host Port]

Example URI http://192.168.1.56:8080

Multicast

Multicast is a one-to-one or more connection between multiple Decoders and the source. Connected routers must be multicast enabled. The range of IP addresses reserved for multicast is 224.0.0.0 – 239.255.255.255. Multicast streaming can be delivered via RTP or UDP.

URI

udp://[Multicast IP]:[Port]

Example URI udp://239.5.5.5:5000

PTZ Control
Your Nodestream device is able to control network PTZ cameras via the Windows Harvest Control Application. Cameras must be ONVIF compliant, enabled, and configured with the exact security credentials as the associated RTSP stream.

· Set source resolution to 1080 and frame rate to 25/30 for best performance.
· Use the ping tool in the Web Interface and/or software such as VLC from a PC connected to the network test/confirm network stream IP’s and URL’s.
· Direct cameras away from dynamic references where practical, i.e. water, trees. Reducing image pixel changes will decrease bandwidth requirements.

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Decoding
When your device is operating in Nodestream X Decoder mode, and connected to an Encoder, up to 4 video streams will be displayed on connected monitor(s). Refer “Display Outputs” on page 3

Active stream

System idle

RTP Outputs
Your device can be configured to output its decoded video streams in RTP format for viewing on another device within the connected network or integration into a 3rd party system, i.e. NVR.
1 Device Configuration (via your Harvest control application) · Select your device and navigate to its video settings · Enter the destination IP and assign a port for the outputs you wish to use, up to 4.
2 View the Stream (below are 2 examples, other methods not listed may be suitable)
SDP File Configure an SDP file using a text editor with the following. c=IN IP4 127.0.0.1 m=video 56000 RTP/AVP 96 a=rtpmap:96 H264/90000 a=fmtp:96 media=video; clock-rate=90000; encoding-name=H264;
GStreamer Run the following command from your terminal program, Gstreamer program must be installed. gst-launch-1.0 udpsrc port=56000 caps=”application/x-rtp, media=video, clock-rate=90000, encoding-name=H264, payload=96″ ! rtph264depay ! decodebin ! videoconvert ! autovideosink

· Port number, shown in red, must be the same as the RTP output you’d like to view · Outputs are directly related to the inputs of the encoder your device is connected to. · Suggested ports to use are 56000, 56010, 56020 & 56030

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Nodestream Live Module
This feature allows sharing of your Nodestream X stream with external parties via Nodestream Live. Simply add your device to your Nodestream Live organisation and it will be available to share via a timed link or viewed by organisation members. For information on how to add your device, refer “Server Configuration” on page 11.
· Requires account and subscription to Nodestream Live · Stream settings are controlled by the Nodestream X user, Live stream is a “slaved” view. · When your device is not connected to an Encoder, the system idle screen will be displayed in Live
Audio
Nodestream video devices include a single Nodecom audio channel for streaming two-way audio to other Nodestream devices in the your group. The following audio devices are supported: · USB speakerphone, headset or capture device via the USB A accessory port · HDMI output
Audio devices are selected and configured via your Harvest control application.

Data
Up to 10 channels of serial, TCP or UDP data can be simultaneously streamed between connected devices.
This versatile function enables:
· Transaction of telemetry/sensor data to/from remote sites. · Control of remote systems . · Ability to access remote device web interfaces, e.g. IP camera, IOT device. · Pass data from your Nodestream Decoder to a 3rd party device and/or local network device.

Sensor
Positional Data

RS232 (/dev/ttyTHS1)
TCP (192.168.1.100:80)
RS232 (/dev/ttyUSB0)

UDP (192.168.1.200:5004)

Encoder

Channel 0 Channel 1 Channel 2 Channel 3
Application Example

Decoder

RS232 (/dev/ttyUSB0)
TCP (127.0.0.1:4500)
UDP (/dev/ttyTHS1)
UDP (DecoderIP:4501)

Web Interface
Control

· Data channels are connected and configured via your Harvest control application. · Streamed data should not be relied upon for critical control applications. · Data can also be streamed in Pro Mode, refer “Pro Mode” on page 14

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Control Applications
Device connections and associated input/output configurations are managed via Harvest control applications. Nodester A control only iOS application developed for iPad. Typically used in control applications or when a customers Nodestream group comprises only of hardware devices. Nodestream for Windows Windows Nodestream Decoder, audio, and control application. Nodestream for iOS & Android iOS and Android Nodestream Decoder, Encoder, audio, and control application.

Nodestream Live Operation

Overview

Nodestream Live is a point to cloud video and audio streaming solution that facilitates viewing of up to 16 video channels (per device) to any web enabled device connected to the Internet. A basic system comprises of;

Encoder Server

Ingest and Encode video/audio Manage devices, inputs, organisations, and users

Encoder Inputs

Hardware

HDMI and/or USB video sources connected to your device can be selected as inputs via device settings in your Nodestream Live web portal. For a detailed list supported input types refer “Technical Specifications” on page 19.
Network

Network sources, such as IP cameras, available on the network(s) your device is connected to can be used as inputs.
Network inputs are configured via the “Inputs” page within your Nodestream Live portal. A device must be in the same organisations “location” to be available for selection on the device settings page. For more information, refer “Network Sources” on page 15

· The number of network streams possible, before quality is affected depends on the source resolution and frame rate. For 16 x sources, suggested resolution is 1080 and frame rate 25, higher resolutions will effect performance.

Audio
Where audio is enabled on an configured RTSP source, the Nodestream Live Encoder will automatically detect and stream it to you Nodestream Live web portal. Audio streams can be muted/un-muted via the device settings in the portal.

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Appendix

Technical Specifications

Physical
Physical dimensions (HxWxD) Weight
Power
Input Consumption (operating)
Environmental
Temperature Humidity

51.5 x 140 x 254 mm (2.03″ x 5.5″ x 10″) 2.2kg (4.85lbs)
12 to 28VDC – 4 pin DIN 9w (typical Encoder) 17w (typical Decoder)
Operating: 0°C to 35°C Operating: 0% to 90% (non-condensing)

Storage: -20°C to 65°C Storage: 0% to 90% (non-condensing)

Video
Input
Output

4 x HDMI
2 x USB Type A 3.0 HDMI Passthrough 4 x HDMI Video Wall

Resolutions up to 1920×1080 pixels Frame rates up to 60fps 4:2:0 8-bit, 4:2:2 8-bit, 4:4:4 8-bit, 4:4:4 10-bit
Uncompressed YUV 4:2:0 MJPEG
Max resolution 3840×2160 @ 60Hz
Fixed resolution 1920×1080 @ 60Hz

Network Streams
Supported Protocols
Other Interfaces
Ethernet WiFi Serial Audio USB UI
Included Accessories
Hardware
Documentation

RTSP/RTP/HTTP/UDP (MPEG, H.264, H.265)

2 x 10/100/1000 – RJ45 802.11ac 2.4GHz/5GHz (optional adapter) RS232 – 3.5mm TRRS Analog – 3.5mm TRRS USB 3.0 type-A port Status LED Reset button

PSU Serial cable Mounts
Quick start guide

AC/DC 12V 36w with multi country adapters 3.5mm to DB9 Surface

Certification

RCM, CE, UKCA, FCC

HTG-TEC-GUI-020_0 Jun 2025

page 19 of 22

Flex User Manual

Troubleshooting
System

Issue
Device not powering

Cause

Resolution

Supply not connected or powered Supply outside of specified voltage

Confirm supply is connected and powered
Confirm supply meets specifications, refer “Technical Specifications” on page 19

Unable to remotely access Web Interface

LAN port not configured
Network issue Device not powered

Connect to device locally and confirm network configuration correct
Refer “network” troubleshooting below
Confirm device is powered on

Device operating in incorrect mode

Device “system mode” not set

Set desired system mode in Web Interface Refer “System Mode” on page 11

Device overheating

Inadequate space around heat-sink Environmental conditions

Ensure adequate ventilation (refer quick start guide)
Ensure specified operating conditions are met Refer “Technical Specifications” on page 19

Keyboard and/or mouse not responding Faulty keyboard and mouse Not plugged in

Try another keyboard and mouse Ensure device(s) or dongle correctly connected

Forgot login and/or network details

N/A

Factory reset device, refer “Reset and Support” on page 10 or Device Quick Start Guide

Network
Issue
LAN (unplugged) message displayed
“Server connection error” message displayed (No connection to server) Status LED Red
Unable to open video stream input

Cause

Resolution

Network not connected to LAN port
Incorrect/inactive port on network switch

Check an Ethernet cable is connected Confirm connected port is active and configured

Network issue
Port not configured Firewall settings

Check an Ethernet cable is plugged into LAN 1
Check WiFi adapter is plugged in and connected to correct WiFi network
Confirm port configuration is correct Refer “Port Configuration” on page 8
Ensure firewall settings are implemented and correct. Refer “Firewall Settings” on page 9

Associated network not connected and/or configured Stream source not connected and/ or powered Stream URI incorrect
Stream not enabled and/or configured on source device

Confirm network connected and configured Refer “Port Configuration” on page 8 Confirm stream source connected and powered
Confirm URI is correct Refer “Network Sources” on page 15 Login to source interface and confirm stream is enabled and correctly configured

HTG-TEC-GUI-020_0 Jun 2025

page 20 of 22

Flex User Manual

Video
Issue
No output to monitor
HDMI input not displaying video Black screen displayed when USB source selected Incorrect video source displayed Poor video quality
Audio
Issue
No audio input and/or output Output volume too low Input volume too low Poor audio quality
HTG-TEC-GUI-020_0 Jun 2025

Cause

Resolution

Monitor not connected or powered
Connected to incorrect port Incompatible cable or too long
Device in Encoder mode

Ensure monitor(s) connected and powered Test monitor with an alternative input
Connect display to “OUT” port
Ensure HDMI cable meets or exceeds resolution and frame rate specifications, test with a shorter cable
Videowall outputs are disabled in encoder mode, connect display to “OUT” port

Input source not powered Incompatible cable or too long

Ensure source is connected and powered
Ensure HDMI cable meets or exceeds resolution and frame rate specifications, test with a shorter cable

USB device not supported

Confirm USB source meets specifications refer “Technical Specifications” on page 19
Test USB source with another device

Input not selected in Harvest control application

Select the correct input source via your Harvest control application

Poor input source quality
Insufficient network bandwidth
Input settings set low in Harvest control application
Network stream source settings low
Lower quality stream sub profile selected not main
USB source incompatibility or USB 2.0

Test video source with another input device (monitor) Increase network bandwidth or only stream 1 input Check input configuration settings in your Harvest control application Login to network stream source device and adjust output settings Ensure main profile stream is selected in stream URI
Confirm USB source meets specifications refer “Technical Specifications” on page 19 Use USB 3.0 or greater device Contact support@harvest-tech.com.au with source details

Cause
Device not connected Device not selected
Device muted Level set too low

Resolution
Ensure device is connected and powered on Select correct input and/or output device in your Harvest control application Confirm device is not muted
Increase output volume at the connected device or via your Harvest control application

Level set too low
Microphone obstructed or too far away
Poor cable connection Damaged device or cable Limited bandwidth

Increase mic level at the connected device or via your Harvest control application
Ensure microphone is not obstructed Decrease distance to microphone
Check cable and connections
Replace device and/or cable
Increase available bandwidth and/or reduce bandwidth of video streams

page 21 of 22

User Resources
Contact and Support support@harvest-tech.com.au

Harvest Technology Pty Ltd 7 Turner Ave, Technology Park Bentley WA 6102, Australia harvest.technology

publication may be reproduced, stored in a retrieval system or transmitted in any form or by any

means, electronic, photocopy, recording or otherwise without the written consent of the CEO of

Harvest Technology Pty Ltd.

Documents / Resources

NODESTREAM FLEX Remote Operations Enablement Decoder [pdf] User Manual
FLEX, FLEX Remote Operations Enablement Decoder, Remote Operations Enablement Decoder, Enablement Decoder

References

User Manual

NODESTREAM FLEX Remote Operations Enablement Decoder User Manual

FLEX Remote Operations Enablement Decoder

Specifications

Product Information

Getting Started

Connections

Configuration

Operation Safety

Product Usage Instructions

Getting Started

Connections

Configuration

FAQ

Q: Can I service the product myself?

Q: Where can I find the warranty information?

Documents / Resources

References

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