ZKTeco is a leading global provider of biometric verification technologies, specializing in time attendance systems, access control panels, smart locks, and video surveillance solutions.
ZKTeco Co., Ltd. is a globally recognized manufacturer of RFID and biometric security solutions. Headquartered in Dongguan, China, with a major U.S. presence in Alpharetta, Georgia, the company operates research and development centers in Silicon Valley, Europe, and South Korea. ZKTeco’s extensive product portfolio encompasses smart identity authentication ecosystems, including fingerprint, facial, and vein recognition terminals, access control turnstiles, elevator controllers, and smart door locks.
With state-of-the-art ISO9001-certified manufacturing facilities, ZKTeco controls every stage of product design and assembly. Their solutions are widely used in commercial office spaces, industrial facilities, and residential complexes, offering robust integration with third-party security systems and advanced software platforms like ZKBio CVSecurity.
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Common questions about manuals, registration, and support for this brand.
For most ZKTeco smart locks (e.g., SL01-A730N), press and hold the initialization button on the Interior Assembly for approximately 6 seconds until you hear a prompt. This will clear all user data and restore the default admin password (usually 123456).
For devices like the InBio Pro Plus series, the default communication password is often 'Zk@123'. It is highly recommended to change this password immediately after initial setup via the software.
The latest operation procedures, user manuals, and software updates (such as ZKBio Time or ZKBio CVSecurity) are typically available on the official ZKTeco website under the Support or Download Center sections.
You can contact ZKTeco technical support by emailing service@zkteco.com. For business-related queries, contact sales@zkteco.com. The official website also offers a 'Trouble Ticket' system for tracking support requests.