1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the ZKTeco MB20 Time Attendance Device. The MB20 is an advanced terminal designed for efficient time and attendance management, featuring multiple verification methods including fingerprint, RFID card, and facial recognition. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
2. Safety Information
To ensure safe and reliable operation, observe the following precautions:
- This product does not require or contain batteries.
- This product is not classified as dangerous and does not contain hazardous, toxic materials or waste subject to regulations related to transport, storage, or disposal.
- Install the device in a stable environment, away from direct sunlight, high temperatures, and excessive humidity.
- Avoid exposing the device to water or other liquids.
- Use only the power adapter supplied with the device.
- Do not attempt to open or repair the device yourself. Refer all servicing to qualified personnel.
3. Product Overview
The ZKTeco MB20 is a multi-biometric time attendance and access control terminal. It integrates fingerprint, facial recognition, and RFID card technologies to provide a versatile and secure solution for workforce management. Its intuitive interface and robust design make it suitable for various environments.
3.1 Key Features
- Multiple Verification Modes: Fingerprint, Face, RFID Card, and Password.
- High-speed verification for quick attendance recording.
- User-friendly interface with a color display.
- Data management via USB or network connectivity.
3.2 Device Components
Below is an image illustrating the main components of the ZKTeco MB20 device.
4. Setup
4.1 Installation
- Mounting: Choose a suitable location on a wall, ensuring it is at an appropriate height for facial recognition and fingerprint scanning. Use the provided mounting template to drill holes and secure the backplate.
- Power Connection: Connect the power adapter to the device and plug it into a power outlet. The device will power on automatically.
- Network Connection (Optional): If network communication is desired, connect an Ethernet cable from the device to your network router or switch.
4.2 Initial Configuration
- Administrator Setup: Upon first power-on, you may be prompted to set up an administrator. This is crucial for managing users and device settings.
- Date and Time: Configure the correct date and time settings to ensure accurate attendance records.
- Network Settings: If connected via Ethernet, configure IP address settings (DHCP or Static IP) through the device menu.
5. Operating Instructions
5.1 User Enrollment
To enroll a new user:
- Access the main menu (usually by pressing 'M/OK' and authenticating as an administrator).
- Navigate to 'User Management' > 'New User'.
- Enter the User ID and Name.
- Enroll Fingerprint: Select 'Fingerprint' and follow the on-screen prompts to scan the user's finger multiple times.
- Enroll Face: Select 'Face' and position the user's face within the camera frame as instructed.
- Enroll Card: Select 'Card' and present the RFID card to the device's reader.
- Save the user information.
5.2 Recording Attendance
Users can record their attendance using any enrolled verification method:
- Fingerprint: Place an enrolled finger on the fingerprint sensor.
- Face: Stand in front of the device, allowing the camera to recognize your face.
- Card: Present your enrolled RFID card to the card reader.
- A successful verification will be indicated by a confirmation message or sound.
6. Maintenance
6.1 Cleaning
- Regularly clean the fingerprint sensor and camera lens with a soft, dry cloth to ensure optimal performance.
- Do not use abrasive cleaners or solvents.
6.2 Data Management
- Periodically back up attendance records and user data to prevent loss. This can typically be done via USB or network software.
- Ensure the device's firmware is up to date for improved security and features.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Power adapter not connected or faulty. | Check power connections. Ensure the power adapter is working correctly. |
| Fingerprint/Face recognition fails | Sensor/camera dirty; poor enrollment quality; user not enrolled. | Clean sensor/camera. Re-enroll user with better quality scans. Ensure user is enrolled. |
| Cannot connect to network | Ethernet cable faulty; incorrect network settings. | Check cable. Verify IP address, subnet mask, and gateway settings. |
| Data cannot be downloaded | USB drive faulty; software connection issue. | Try a different USB drive. Ensure PC software is correctly configured and connected. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | ZKTeco |
| Manufacturer | ZKTeco |
| Type | Time Attendance Device |
| Shipping Dimensions | 35 x 22.3 x 8.1 cm |
| Item Weight | 1000 g |
| Manufacturer Part Number | 2724678084992.0 |
| ASIN | B07VKNZTT3 |
| Date First Available | July 23, 2019 |
9. Warranty and Support
The ZKTeco MB20 device typically comes with a standard manufacturer's warranty. For specific warranty terms, duration, and support options, please refer to the warranty card included with your product or visit the official ZKTeco website. For technical assistance, contact ZKTeco customer support or your local distributor.