DEKCO manufactures smart home security solutions, including solar-powered outdoor cameras, floodlight cameras, and video doorbells with mobile app integration.
DEKCO is a consumer electronics brand dedicated to home security and surveillance technology. Specializing in easy-to-install wireless solutions, DEKCO offers a diverse lineup of products such as solar-powered security cameras, panoramic PTZ cameras, and motion-activated floodlight systems.
Their devices typically feature high-definition video, color night vision, and two-way audio, seamlessly integrating with mobile applications like CloudEdge and SafeArk for remote monitoring. DEKCO prioritizes user-friendly experiences, enabling homeowners to monitor their property effectively without the need for complex wiring or professional installation.
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Most DEKCO cameras utilize the 'CloudEdge' or 'SafeArk' applications, available on both iOS App Store and Google Play. Please refer to your specific user manual to confirm the correct app for your model.
No, most DEKCO security cameras are compatible only with 2.4GHz Wi-Fi networks. Ensure your smartphone and camera are connected to a 2.4GHz band during the setup process.
Press and hold the reset button (usually located under a rubber cover near the SD card slot) for 5-8 seconds until you hear a prompt or the indicator light blinks red. You will then need to re-add the device via the app.
Ensure the Micro SD card (class 10, 8-128GB) is inserted correctly and formatted via the app settings. Also, check that the recording switch and motion detection settings are enabled.
You can reach DEKCO customer support via email at support@dekcolife.com or by calling +1-877-277-5797 (US/Canada).