Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your DEKCO 2K Wireless Security Camera System. This system includes a 4-channel Network Video Recorder (NVR) and four 2K wireless cameras, designed for reliable home and business surveillance. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
Package Contents
Verify that all items listed below are present in your package. If any items are missing or damaged, please contact DEKCO customer support.
- 1 x 4-Channel NVR (with pre-installed 1TB Hard Drive)
- 4 x 2K Wireless IP Cameras
- 1 x NVR Power Adapter (12V DC)
- 4 x Camera Power Adapters (12V DC)
- 1 x USB Mouse
- 1 x Ethernet Cable
- 1 x HDMI Cable
- Mounting Screw Kits for Cameras
- Quick Installation Guide
Setup
1. NVR Initial Setup
Connect the NVR:
- Connect the NVR to a monitor using the provided HDMI cable or a VGA cable (not included).
- Connect the USB mouse to the NVR's USB port.
- Connect the NVR to your router using the Ethernet cable for internet access (optional for local viewing, required for remote access).
- Connect the NVR power adapter to the NVR and plug it into a power outlet. The NVR will power on automatically.
Image: The NVR unit connected to power and a network cable, with a camera also powered on, illustrating the "Auto Pair, True Plug and Play" feature. This image shows the NVR and a camera, emphasizing the simple connection process. First-time Setup Wizard: Follow the on-screen instructions to set up the NVR, including language, date/time, and network settings. Create a strong password for your NVR system.
2. Camera Installation
Choose Installation Location: Select locations that provide optimal viewing angles and are within range of a power outlet. Ensure the cameras are positioned to cover desired areas without obstruction.
Mount the Cameras:
- Use the provided mounting screws and anchors to securely attach the camera base to a wall or ceiling.
- Adjust the camera angle for the desired coverage.
Image: A person using a screwdriver to mount a DEKCO wireless security camera onto a wall, demonstrating the physical installation process. Power the Cameras: Connect each camera to its respective power adapter and plug it into a power outlet. The cameras will automatically pair with the NVR within a few minutes.
Image: A DEKCO camera mounted outdoors in a snowy environment, highlighting its IP66 waterproof rating and weather resistance from -4°F to +122°F (-20°C to +50°C).
3. Network Configuration (for Remote Access)
To access your camera system remotely via mobile app or PC software, ensure your NVR is connected to your router via Ethernet. The system typically uses DHCP to obtain an IP address automatically. If manual configuration is needed, refer to the NVR's network settings menu.
Operation
1. Live View
Once the NVR and cameras are powered on and connected, you can view live footage on the connected monitor. Use the USB mouse to navigate the NVR interface. Right-click to access the main menu options.
2. Recording
The NVR comes with a pre-installed 1TB hard drive, enabling continuous 24/7 recording for approximately 30 days (depending on settings and activity). You can configure recording schedules and modes (continuous, motion-triggered) through the NVR's menu.
3. Motion Detection & Alerts
Configure motion detection zones and sensitivity for each camera. When motion is detected, the system can trigger recording, send push notifications to your mobile device, and activate a sound alarm from the camera.
4. Remote Access (Mobile/PC)
Download the "EseeCloud" app from your mobile app store (iOS/Android) or the PC client software from the DEKCO website. Register an account, add your NVR by scanning the QR code or entering its ID, and then you can view live feeds, playback recordings, and receive alerts from anywhere with an internet connection.
5. Night Vision
The cameras are equipped with enhanced night vision capabilities, providing clear surveillance even in low-light or complete darkness. The system automatically switches between day and night modes.
Maintenance
Cleaning: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
Firmware Updates: Check the DEKCO website or the NVR's system settings periodically for available firmware updates. Keeping your system updated ensures optimal performance and security.
Hard Drive Management: The 1TB hard drive will automatically overwrite the oldest recordings when full. If you need to preserve specific footage, back it up to an external storage device via the NVR's USB port.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor | NVR not powered on; HDMI/VGA cable loose; Monitor input incorrect. | Check NVR power connection; Ensure cables are securely connected; Select correct input source on monitor. |
| Cameras not displaying | Camera not powered; Camera out of NVR range; Pairing issue. | Check camera power adapters; Relocate camera closer to NVR or use a repeater; Re-pair cameras via NVR menu (refer to NVR manual for specific steps). |
| No remote access | NVR not connected to internet; App/PC client not configured correctly; Firewall issues. | Ensure NVR is connected to router and has internet access; Verify app/client settings and NVR ID; Check router firewall settings. |
| Poor image quality | Dirty lens; Low light conditions; Interference. | Clean camera lens; Ensure sufficient lighting or proper night vision activation; Reduce wireless interference. |
| Motion detection not working | Sensitivity too low; Detection zone not set; Schedule incorrect. | Adjust motion detection sensitivity; Configure detection zones in NVR settings; Verify motion detection schedule. |
Specifications
| Feature | Detail |
|---|---|
| Brand | DEKCO |
| Connectivity Technology | Wireless |
| Video Capture Resolution | 1536p (2K) |
| Special Features | Motion Sensor, Night Vision, IP66 Waterproof |
| Number of Channels | 4 |
| Memory Storage Capacity | 1 TB (pre-installed HDD) |
| Color | White |
| Power Source | Corded Electric (12V DC) |
| Compatible Devices | Cameras, Personal Computers, Mobile Devices |
| Low Light Technology | Night Vision |
| Frame Rate | 120 fps (system aggregate, not per camera) |
| Recording Mode | Continuous, Motion Detection |
| Hardware Interface | 802.11 ac/b/g/n (Wireless), RJ45 (Video Input/Ethernet) |
| Item Weight | 5.7 pounds (System) |
| Operating Temperature | -4°F to +122°F (-20°C to +50°C) for cameras |
Warranty and Support
DEKCO products typically come with a limited warranty. Please refer to the warranty card included in your package or visit the official DEKCO website for detailed warranty terms and conditions. For technical support, troubleshooting assistance, or any product-related inquiries, please contact DEKCO customer service through their official channels. Keep your purchase receipt and product model number handy when contacting support.
Online Support: Visit the DEKCO official website for FAQs, software downloads, and contact information.
