YORK Manuals & User Guides

YORK is a leading global manufacturer of heating, ventilating, and air conditioning (HVAC) equipment, operating under Johnson Controls. With a reputation built on quality and reliability, YORK offers a wide range of products designed to deliver comfort and energy efficiency. Their portfolio includes gas furnaces, split-system air conditioners, heat pumps, packaged units, and ductless mini-split systems for both residential and commercial applications.

Known for their "Simply Getting The Job Done" philosophy, YORK products are engineered for performance and ease of installation. The brand emphasizes advanced technology, such as variable-capacity compressors and high-efficiency heat exchangers, to meet modern energy standards. While primarily known for HVAC solutions, the YORK name is also associated with commercial wallcoverings under a separate division, covering a diverse range of interior building products.

• Where can I find warranty information for my YORK HVAC unit?

  Standard warranty details are found in the User’s Information Manual. You can also view warranty terms and register your product at the official YORK website under the Warranty and Registration section.

• How do I contact YORK customer relations?

  You can contact Johnson Controls Ducted Systems Consumer Relations online at york.com or by mail at 5005 York Drive, Norman, OK 73069.

• Can I service my YORK air conditioner myself?

  No. YORK recommends that all products be installed and serviced by a qualified installer or service agency to ensure safety, proper operation, and to maintain warranty coverage.

• What maintenance does my YORK system require?

  Routine maintenance includes keeping ventilation openings clear, changing air filters regularly, and scheduling professional inspections.

• Does YORK sell wallcoverings?

  Yes, the YORK brand name is also used for YORK Contract wallcoverings, though the primary consumer electronics focus is on HVAC systems.