Sage Manuals & User Guides

Sage Appliances is a premium brand of kitchen electronics known for its award-winning design and innovation. Operating primarily in the United Kingdom and Europe, Sage is the regional brand name for products designed and engineered by the global Breville Group.

The brand is best loved for its 'Barista' series of espresso machines, which bring professional-quality coffee brewing into the home environment. Beyond coffee, Sage manufactures a wide range of high-end countertop appliances, including smart ovens, blenders, juicers, and food processors.

Sage products are designed with a focus on 'food thinking,' combining insights from professional chefs with advanced engineering to deliver consistent, perfect results. Whether it is the precision temperature control of their kettles or the intuitive interfaces of their touch-screen coffee machines, Sage aims to inspire people to create perfect food and beverages at home with ease.

• How do I descale my Sage espresso machine?

  Descaling processes vary by model (e.g., Barista Express vs. Bambino). generally, you dissolve the descaling powder in the water tank, enter the descaling mode via the specific button combination found in your manual, and run the cycle through the group head and steam wand.

• What is the warranty period for Sage products?

  Sage Appliances typically offers a 2-year limited guarantee for domestic use, covering defects in workmanship and materials. Some specific motors or parts may have longer coverage.

• Where can I find the serial number on my Sage product?

  The serial number is usually located on a sticker on the underside or back of the appliance. It is often a 4-digit batch code followed by a longer pdc/serial number.

• Why is my Sage coffee machine steam wand not working?

  The steam wand may be blocked by dried milk. Use the provided cleaning tool to unblock the tip holes. Regular purging after every use and soaking the wand tip in hot water can prevent blockages.