Petwant manufactures smart pet care devices, specializing in automatic feeders and water fountains designed to simplify feeding routines and ensure pet health.
Petwant (Shenzhen Petwant Pet Products Co., Ltd.) has been a specialized manufacturer of electronic pet care products since 2003. Focusing on innovation and user-friendly design, Petwant offers a variety of smart solutions for modern pet owners.
Their core product line addresses daily feeding and hydration needs, featuring:
Petwant devices often integrate with mobile apps to allow remote monitoring and schedule management, ensuring reliable care for pets around the clock.
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Most Petwant feeders lock the screen automatically to prevent accidental changes. To unlock, press and hold the 'Lock' or 'Set' button (depending on your model) for about 3 seconds until the screen lights up or the lock icon disappears.
Petwant feeders are designed for dry pet food only, typically with a kibble size between 5mm and 15mm. Do not use wet food, canned food, or large kibble, as this may jam the dispensing mechanism.
An E4 error code usually indicates a food jam or a motor issue. Check the food outlet for blockages, ensure the kibble size is appropriate, and clean the hopper. If the issue persists, contact support.
Yes, most models support dual power supply (AC adapter and backup batteries). However, when running on batteries alone to save power, features like Wi-Fi connection, camera, and app control are often disabled, though the scheduled feeding will still occur.
Unlock the screen first, then long-press the settings or configuration button (refer to your specific model's manual, e.g., F11-L or F6) for about 10 seconds until the device beeps or the indicator light flashes rapidly.