How do I power on the JBL Endurance Drive and use the touch controls?
The JBL Endurance Drive (DIVE) uses PowerHook™ technology, which means there is no traditional power button. To power the device on or off, you…
Manuals+ Q&A
Bluetooth questions & answers
Browse answered questions about Bluetooth, including setup, troubleshooting, compatibility and maintenance.
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Answered questions
Newest questionsWas a charging cable included with the Mpow Bluetooth headphones and what does it look like?
Yes, a USB charging cable is typically provided with Mpow Bluetooth headphones. According to the manual, you should connect the USB charging cable to…
Why does my iPod touch screen become unresponsive when I stop playback on my Soundpeats Truefree Plus earbuds?
If your iPod screen becomes unresponsive while using the Soundpeats Truefree Plus, it may be due to a software conflict or Bluetooth interference. While…
How do I connect my JBL Go2 to a tablet via Bluetooth to play Amazon Music?
To connect your JBL Go2 to your tablet and start listening to Amazon Music, follow these steps: Power on the speaker: Press the Power…
Can I pair my Soundpeats Truengine 3 SE to more than one device simultaneously?
The Soundpeats Truengine 3 SE (and the standard Truengine SE) does not support multipoint connection, meaning it cannot be actively connected to two devices,…
Is there a user manual for Mpow headphones model BH162A, and how do I pair them if they don't have an MPOW button?
The instructions on this page are specifically for the Mpow Swift model. For your Mpow BH162A (often associated with the Mpow H1 or H5…
Why is the LED on my Huawei Sport AM60/AM61 headphones staying solid red even when they are turned off?
According to the manual for the Huawei Sport AM60/AM61 Bluetooth Headphones, a steady red indicator typically signifies that the device is currently charging. If…
How can I enable real-time monitoring (sidetone) to hear my own voice through Mpow Bluetooth headphones during a Zoom call?
Most Mpow Bluetooth headphones do not have a built-in "sidetone" or "mic monitoring" hardware feature. To hear yourself in real-time on a Windows or…
How do I prevent Skype from taking over the audio and blocking other laptop sounds on my Mpow headphones?
This issue is typically caused by Windows or Skype settings that prioritize the "Hands-Free AG Audio" profile over the "Stereo" profile when a call…
Why is only one of my Air Vibes XO-9606 earphones working, and how can I fix the pairing issue?
It sounds like your earphones are not properly syncing with each other, which often results in only one side playing audio. To resolve this,…
Where is the indicator light on the Soundpeats TrueAir charging case and how does it show charging status?
The indicator light for the Soundpeats TrueAir charging case is located on the case itself, typically near the charging port or the function button…
How do I turn off the lights on the JBL Party Xpert?
Yes, you can control the lighting effects using the dedicated button on the speaker. According to the Top Panel diagram in the manual, there…
How do I control the volume on the Soundpeats Truengine 3 SE?
You are correct. While the original Soundpeats Truengine SE manual (the page you are currently on) may list different button controls, the Soundpeats Truengine…
How can I disable the automatic power-off feature on the JBL GO2 to keep it on at all times?
The JBL GO2 features an automatic power-saving mode that turns the device off after approximately 10 to 15 minutes of inactivity (no audio signal),…
How do I connect my Soundpeats Truefree Plus earbuds to a Samsung Galaxy S10+ when they are already paired with an iPad?
The Soundpeats Truefree Plus earbuds automatically reconnect to the last paired device (in this case, your iPad). To connect them to your Samsung Galaxy…
What do the different LED colors and flashing patterns mean on the TWS earphones?
Based on the manual for the TWS (HBQ-i7tws) earphones, here is a breakdown of what the LED colors and flashing patterns indicate: Flashing Red…
Why can't my iPhone find my Mpow BH015B headphones, and what is the Bluetooth device name?
To pair your Mpow headphones (model BH015B) with your iPhone, you must ensure the headset is in pairing mode, not just powered on. Follow…
Does the JBL Charge 4 have a speakerphone feature to take calls via Bluetooth?
No, the JBL Charge 4 does not have a built-in microphone and therefore does not support speakerphone functionality for phone calls. While it connects…
How do I pair my Onn Bluetooth In-Ear Headphones (17LY80) with a Chromebook when they are flashing and saying 'Bluetooth pairing' but not connecting?
If your Onn Bluetooth In-Ear Headphones are flashing blue and red and saying "Bluetooth pairing," they are in the correct mode to be discovered.…
How can I adjust the treble and bass settings on the JBL Free wireless earbuds?
The JBL Free Wireless Earbuds do not have built-in hardware controls or a dedicated onboard equalizer to adjust treble and bass directly on the…
How do I troubleshoot Bluetooth pairing issues with Onn Bluetooth In-Ear Headphones?
If you are having trouble connecting your Onn Bluetooth In-Ear Headphones (such as model 17LY80 or ONN19AAH), follow these troubleshooting steps to establish a…
Why does the audio cut out every 10 seconds when my Onn Bluetooth headphones are connected to a PC?
Since your Onn Bluetooth In-Ear Headphones [17LY80] work correctly with mobile phones, the issue is likely related to the PC's Bluetooth configuration or interference…
Why does my JBL Flip 4 turn off when I pause Spotify, and how can I make it reconnect automatically?
Regarding your issues with the JBL Flip 4, here is some guidance based on the manual and standard troubleshooting: 1. Disconnecting/Turning off when paused:…
How do I pair my TWS version 5 earphones with an iPhone?
To pair your TWS earphones with your iPhone, follow these steps based on the manual for the HBQ-i7tws model: Enter Pairing Mode: Long press…