These instructions are general for Mpow Bluetooth devices, for your specific device, please browse the Mpow instructions here or search at the bottom.

Charging the headset

You must charge the headset fully(more than 6 hours) before using the headset for the first time.

1.Connect the USB charging cable to the USB chargeport of the headphone.
2.The indicator light will turn into red when charging.
3.The full charge takes about 2 hours.
4.The red indicator light goes out and turn into bluewhen charging completed.

Low-Voltage alert:

When the indicator turns into red and alert tone “battery low” sounds indicate that the battery has run out, need to charge as soon as possible.

Power on/off the headset

Power on: Press the “MPOW” button about 3 seconds until the blue indicator flash. You will also hear the indication voice “Power On”.
Power off: Press the “MPOW” button for about 3 seconds until the red indicator light flash and then goes off. You will also hear the indication voice “Power Off”.

Pair to your Smartphone

1. Press the “MPOW” button for about 5 seconds until the red and blue lights start flashing alternately.

2. Turn on the Bluetooth function of your phone. Search for the Bluetooth devices and select “MPOW SWIFT”

3.Enter the code “0000” if needed.

4. If paring is successful, the blue light indicator starts flashing. You will also hear the indication voice “connected.”

Remark:

1. Please make sure the headphone is off before pair.
2. It will connect to the pre-set phone automatically when turns on. (Please make sure the Bluetooth function of your phone is on.)

Connect two Bluetooth devices at the same time

1. Pair the Bluetooth headphone to the first phone.
2. After pair successfully, turn off the headset, and also disable the Bluetooth function of the first phone.
3. Pair the Bluetooth headphone to the second phone.
4. After pair successfully, turn on the Bluetooth function of the first phone. Select the “MPOW SWIFT” and click “connect”.
5. Two phones will both connect the headphone at the same time.

Answering a call

For iPhone users:
Selection 1. Press the “MPOW” button.
Selection 2. Press the “Answer” button of your iPhone and check your iPhone call menu. Look for the audio source and select the headphone “MPOW SWIFT”.

For Android User (such as Samsung, HTC, Sony etc. ):
Selection 1. Press the “MPOW” button.
Selection 2. Press the “Answer” button of your phone.

Ending a call

Press the “MPOW” button.

Rejecting a call

Double press the “MPOW” button to reject call when the call is ringing.

Redialing the last called number

Double press the “MPOW” button

Muting the call

1.Double press the “MPOW” button to activate mute function when talking.
2.Double press the “MPOW” button to cancel the mute function when muting.

Playing music

When you are listening to the music, you can press the buttons “Play, Pause, Previous Song, Next song” to select your optimal performance and control the volume.
1. Play/Pause: Short press the MPOW button.
2. Next Song: Long press the button “ – ”.
3. Previous Song: Long press the button “ + ”.
4. Volume Up: Short press the button “ + ”.
5. Volume Down: Short press the button “ – ” 

Join the Conversation

35 Comments

  1. What is the most effective Bluetooth transmitter for my PC. I purchased a “USB Bluetooth 5.0 Transmitter Receiver Stereo Audio Adapter AUX 3.5mm TV CAR PC”, but it will not pair – PC to Headset. Any help would be great.

  2. my mpow h19 bluetooth
    can’t pair with my lg oled55b7p-u
    it will pair with my iphone but not with the tv
    so i bought it to listen to tv
    then useless

  3. Was a cable provided with the headset to charge it. What does it look like?

  4. My MPOW headphones don’t have an MPOW button as in the instructions. My headphones Model is BH162A, S/N:19L36.

    Is there a user manual for my model of MPOW headphones?

    1. My MPOW headphones don’t have an MPOW button as in the instructions. My headphones Model is BH162A, S/N:19L36.

      Is there a user manual for my model of MPOW headphones?

  5. I can pair the headset to my laptop, but I want to hear myself talking while I am on a zoom call, and teaching a dance class from far away from my laptop microphone, I hear myself later, on the recorded zoom call, but I need to hear myself in real time on the headsets. – how to make it work??

  6. having a problem with SKYPE taking over the sound in the headphones. I can’t hear stuff from my laptop when transmitting in skype. Any ideas how to correct that problem?

  7. My iphone can’t find the device MPOW under bluetooth. I’ve turned on and off the BT and it still can’t find it. Also what name does the headset come up as for the bluetooth list? model number BH015B

  8. fyi

    On the Mpow D7 when playing a song, the following are the other way around.

    Correct instructions should read:

    2. Next Song: Long press the button “ + ”.
    3. Previous Song: Long press the button “ – ”.

  9. With a full charge on my MPOW H5 headset, if I unplug the power cord, even with the headset turned off, it doesn’t hold a charge. I have to keep it plugged in all the time. Is that normal?

  10. These earbuds flash every few seconds. Not good in the dark when listening to music in bed. Can I switch this “feature” off

  11. My 3yr old jaws B4.1 suddenly stopped working. Any way to revive it? If not, what is proper disposal?

  12. I have the MPOW m30. How do you pair the earbuds together. Music is only coming out of my right ear bud but I can use my control buttons on my right and left. I can hear a phone call out of both buds but music only comes out of right. I’m lost. Any help would be appreciated.

  13. Amazon listed these headphones on their website as blue tooth capable headphones that work with Xbox One. Well, they don’t include the part that you need to hook to your controller so you end up having to use a wire. Pretty pointless buying a wireless headphone if you have to wire it up to work.

  14. 1. Why are there zero responses to all the customer questions on this page?

    2. Where are the answers to be found?

  15. I can’t pair my headphones. I have MPOW flame2. It won’t pair with my chrome. Help?

  16. Hey There! I am confused about how to charge my headphones. I plugged it into my laptop to charge. The red light went on, but it’s still on even after charging all night. Am I not charging it properly?

  17. hello, I just received my MPOW H21 and my MPOW BH823A transmitter, I connect in Bluetooth on my smartphone with an impeccable sound, on the other hand the sound coming out of the tv via the transmitter is very weak and I cannot increase it, do you have an explanation, thank you.
    bonjour, je viens de recevoir mon MPOW H21 et mon transmetteur MPOW BH823A, je me connecte en Bluetooth sur mon smartphone avec un son impeccable, par contre le son qui sort de la tv via le transmetteur est très faible et je n’arrive pas à l’augmenter, avez vous une explication, merci.

  18. Hello,
    I bought a BH231A model yesterday and during the conversation every 10 seconds there is a “BEEP”. However, the battery is 100% and my PC is 30cm away from me …

    Any idea of the cause of this untimely BEEP?

    Thank you
    Bonjour,
    J’ai fais l’acquisition hier d’un model BH231A et durant la conversation toutes les 10 secondes il y a un “BIP”. Pourtant la batterie est à 100% est mon PC à 30cm de moi…

    Une idée de la cause de ce BIP intempestif ?

    Merci

    1. I have the same problem on my side it makes the device obsolete
      J’ai le même problème de mon côté cela rend l’appareil obsolète

    2. “Yeah! That worked!”
      Hello, how did you get rid of the beep. I received my BH231A headset today and it also beeps as soon as I receive calls via Cisco Jabber. I’ve set the new headset everywhere, but it still beeps. Can you give me a tip?
      “Juhu! Das hat geklappt!”
      Hallo, wie konnte der Piepton beseitigt werden. Ich habe heute mein Headset BH231A erhalten und es piept auch, sobald ich über Cisco Jabber Anrufe erhalte. Ich habe überall das neue Headset eingestellt, trotzdem piept es. Können Sie mir einen Tip geben?

    3. Hello all!
      Any solution for this issue? I just received my headset yesterday and run on the same annoying beep. Its unbearable!

  19. Can you mute the headset without being on a call, I was able to use the function at first and it isn’t working anymore. Is that an actual feature or a glitch

  20. How can I get the user manual for the Model BH146A Mpow ?. Can you find the sound cable and the charging cable on the web ?. Thanks

    Como puedo conseguir el manual de usuarios del Modelo BH146A Mpow?. Se puedne encontrar el cable de sonido y el cable de carga en la web?. Gracias

  21. How can I pair my MPOW H7 with my laptop? I have activated the bluetooth of the laptop and all the other devices have the bluetooth disconnected. It does not appear or looking for it from the laptop.
    ¿Como puedo emparejar mi MPOW H7 con mi portatil? Tengo activado el bluetooth del portatil y a todos los demás dispositivos les tengo desconectado el bluetooth. No aparece ni buscandolo desde el portatil.

  22. I have to use a wireless headset that connects to my computer with a toggle according to our VoIP company. I’m having a difficult time pairing my MPOW M5 to a universal toggle & I haven’t found directions online on how to do so. Is anyone able to help?

  23. Hello,
    I no longer hear sound during calls, however I have no problem with the music. It happened suddenly, whereas before everything was working fine.
    When I check bluetooth, my headset is well connected for calls and audio, and I still have 60% battery power.
    I have the Mpoh H19 Ipo and I am on Android.
    Someone to help me?
    Thank you so much !

    Bonjour,
    Je n’entends plus de son lors, des appels, par contre je n’ai pas de problème pour la musique. C’est arrivé d’un coup, alors qu’auparavant tout fonctionnait correctement.
    Quand je vérifie le bluetooth, mon casque est bien connecté pour les appels et le son, et j’ai encore 60% de batterie.
    J’ai le Mpoh H19 Ipo et je suis sous Android.
    Quelqu’un pour m’aider ?
    Merci beaucoup !

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