JLab Epic Air ANC Earbuds Guide

Setup for First Use

1. Automatic Pairing Earbuds

   Remove earbuds from the charging case and remove the protective stickers.

   Touch and hold each earbud for 3+ seconds. The earbuds will indicate they are ready to pair with a flashing blue and white light on one earbud.

   [Diagram: Removing stickers]

   [Diagram: Touch and hold for 3+ seconds]

2. Connect via Bluetooth

   In your device's settings, select 'JLab Epic Air ANC'. A successful connection will be indicated by two beeps and a solid white light.

   [Diagram: Settings screen showing Bluetooth connection to JLab Epic Air ANC]

Adding New / Additional Bluetooth Devices: Turn OFF Bluetooth on all previously paired devices. Turn ON Bluetooth on your new device. Remove the earbuds from the case. The earbuds will automatically connect via Bluetooth. To connect, select 'JLab Epic Air ANC' in your new device's settings.

Controls

Left Touch Sensor:

• Volume Down: Single tap
• Voice Assistant (Siri/Google Assistant): Double tap
• Awareness Mode / ANC On / ANC Off: Touch and hold for 1+ sec
• EQ Modes: Triple tap

Right Touch Sensor:

• Volume Up: Single tap
• Play/Pause: Double tap
• Track Forward: Touch and hold for 1+ sec
• EQ Modes: Triple tap

Call Management:

• Answer Call: Single tap left or right earbud
• End Call: Double tap left or right earbud
• Reject Incoming Call: Touch and hold left or right earbud for 1+ sec

Music/Movie Mode: Touch and hold both touch sensors for 3+ seconds.

Audio Cues:

• Power On: Chime
• Bluetooth Pairing: 'Ready to Pair'. Epic Air ANC is ready to connect to your Bluetooth device.
• Awareness Mode On/Off: 1 beep / 2 beeps
• ANC On/Off: Chime
• Bluetooth Connected: 2 beeps. Earbud connected to device.
• Battery Status: 'Battery Full' (100-80%), 'Battery Medium' (80-20%), 'Battery Low' (Less than 20%. Below 10% you will hear 'Low Battery').
• Power Off: Chime

Power Off Without Case: Turn off Bluetooth in your device settings, and the earbuds will power off within 3 minutes.

Equalizer (EQ) Modes

To cycle through EQ presets, triple tap either earbud. Audio cues will indicate the EQ setting. (Epic Air ANC offers 4 EQ presets). Customize your EQ settings with the JLab Sound app, available on the Apple/Google Play Store.

• JLab Signature (One beep): JLab C3™™ Signature, our unique sound with enhanced vocals and bass.
• Balanced (Two beeps): Even sound, no added bass.
• Bass Boost (Three beeps): Boosted bass and sub-bass.
• Custom (Beep): Custom EQ settings (download the JLab Sound app to customize).

Automatic On/Off

1. Placing earbuds in the charging case automatically powers them OFF and begins charging. A blue light indicates the earbuds are charging, which turns off when fully charged. [Diagram: Left charging, Right charging]
2. Removing earbuds from the case automatically powers them ON and pairs them.

Charging

Charging Wired

Connect the Epic Air ANC to a computer or USB 5V 1A (or lower) output device.

[Diagram: USB connection to charging case]

LEDs will flash white while charging and turn solid white when fully charged.

Charging Wireless

Place the charging case on a wireless charging surface.

[Diagram: Charging case on a wireless charging pad]

LEDs will flash white while charging and turn solid white when fully charged.

Fit

Try all ear tip sizes for the perfect fit and seal. Insert into your ear canal and gently move for the best fit.

[Diagram: Earbud insertion into ear canal]

Find Your Earbuds

Download the Tile app and activate to locate your earbuds. More info: intl.jlab.com/tileapp. Activating Tile may reduce earbud playback time.

[Diagram: Find with Tile logo]

App Download

Customize your Epic Air ANC features and update to the latest software. Download the JLab Sound app from the Apple/Google Play Store.

[Diagram: App Store and Google Play logos, JLab Sound app icon]

Troubleshooting

One Earbud Not Playing / Earbuds Disconnected (Manual Reset)

1. In your Bluetooth device settings, turn off the JLab Epic Air ANC. See Figure A.
2. With the earbuds in the charging case, tap the touch sensor on ONE earbud 7 times quickly in a row. The blue light will flash 4 times. See Figure C.
3. Repeat for the other earbud. Quickly tap the touch sensor 7 times. The blue light will flash 4 times. See Figure C.
4. Remove both earbuds from the charging case. Wait for one earbud to turn solid white, while the other flashes blue/white. They are now ready to connect to your Bluetooth device.

[Diagram: Figure A - Bluetooth settings screen]

[Diagram: Figure C - Earbud touch sensor with 'Quick tap 7 times' indicator]

Bluetooth Device Not Connecting/Reconnecting

1. In your Bluetooth device settings, turn off the JLab Epic Air ANC. See Figure A.
2. Turn Bluetooth OFF then ON. See Figure B.
3. Remove both earbuds from the charging case. Wait for one earbud to turn solid white, while the other flashes blue/white.
4. To reconnect, select 'JLab Epic Air ANC' in your device settings.

[Diagram: Figure B - Bluetooth settings toggle]

Video Tutorials: intl.jlab.com/manuals

Quick Tips

• Either the left or right earbud can be used independently for music or calls. Simply remove one from the case to connect.
• Only one Bluetooth device can be connected at a time. Turn off Bluetooth on unused devices before connecting to your desired device.
• Ensure earbuds are completely dry before placing them in the charging case to prevent damage to the case.

IMPORTANT: Ensure earbuds are completely dry before placing them in the charging case. Moisture in the earbuds can damage the charging case. Warranty is void if the charging case shows signs of moisture/sweat damage.

Precautions

• Avoid extreme temperatures or humidity.
• Avoid dropping or crushing the earbuds.
• Earwax may build up in the ear tip, affecting sound quality. Gently clean with a dry cotton swab or small tool to improve sound quality.
• If you experience discomfort or pain, reduce volume or discontinue use temporarily.
• If you experience recurring discomfort, stop using the product and consult a doctor.
• Treat your earbuds with care, like a valuable pair of sunglasses: store them in a safe place when not in use.

Shop Products | Product Notifications | Burn-in Your Headphones JLab Store + Burn-in Tool

intl.jlab.com