JLab Manuals & User Guides

JLab is a prominent personal audio company based in San Diego, California, known for delivering innovative technology at accessible price points. Since its inception, the brand has focused on creating high-performance true wireless earbuds, headphones, and office accessories that seamlessly fit into active lifestyles. From gaming headsets to sport-focused audio gear with sweat resistance, JLab aims to make personal technology better and easier to use for everyone.

The company distinguishes itself with user-friendly features such as its EQ3 Sound technology, allowing users to toggle between Signature, Balanced, and Bass Boost modes directly via touch sensors without needing an app. JLab emphasizes customer satisfaction with robust warranties, including lifetime warranties on certain wired products, and a dedicated support ecosystem. Their product lines, such as the GO Air and Epic Air series, are widely recognized for their battery life, durability, and "Lab Quality" sound.

• How do I pair my JLab earbuds via Bluetooth?

  Remove the pull tab or take the earbuds out of the charging case. One earbud will blink blue and white to indicate it is ready to pair. Select the specific JLab model in your device's Bluetooth settings to connect.

• What are the JLab EQ3 Sound modes?

  JLab earbuds typically feature three EQ modes: JLab Signature (amplified vocals and bass), Balanced (even sound with no enhancements), and Bass Boost (amplified bass and sub-bass). You can cycle through them by triple-tapping the touch sensor.

• How do I reset my JLab earbuds?

  Generally, place both earbuds in the charging case, forget the device from your Bluetooth settings, then tap one earbud 7 times (until it blinks blue 3 times) and repeat for the other earbud. Remove them from the case to re-pair.

• Where can I register my JLab product?

  You can register your product for warranty coverage and updates at jlab.com/register.