MCombo Wooden Cat House

Product Overview

This document is the owner's manual for the MCombo Wooden Cat House, model 6012-CT32. It provides detailed instructions for assembly, care, warranty information, and customer support.

The cat house is a multi-level wooden structure designed for cats, featuring enclosed spaces and platforms. It is equipped with wheels for mobility.

Product Precautions

• ? Read and follow all information in this user manual.
• ⚠️ Please keep children away from small components during assembly to ensure safety.
• ? Ensure the product is adequately ventilated before use.
• ⚖️ Do not place items that exceed the product's weight capacity.
• ?❌ Please note that the wood material is not chew-proof.
• ?? Clean up water stains and pet excrement promptly.
• ? Handle wood and other accessories with care.

Disclaimer

Please read this manual completely before assembling and operating your new item. MCombo and NEWACME LLC are not responsible for any damage or injury incurred due to improper or unsafe use of the item. We specifically disclaim responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances. Please keep this manual for future reference.

Installation Preparation

Before beginning assembly, please follow these preparation steps:

1. Prepare a carpet or mat to protect your floor and spread out all accessories.
2. Prepare a pair of gloves to avoid being scratched by sharp wooden sawdust.
3. Open all boxes to check that all accessories are complete and in good condition.
4. The box contains small components; place them properly before installation and keep them away from children.
5. If using power tools, set the speed to low to avoid damaging the wood.
6. When installing, align all holes and do not tighten all screws first, as this may make installation difficult.

Diagram Description: A line drawing shows two figures standing, one holding an open book (manual) and the other holding wooden planks, illustrating the preparation for assembly.

Accessories List

Please open all boxes to check the quantity and condition of accessories.

Wooden Panels and Components:

• Panel A x1
• Panel B x1
• Panel C x1
• Panel D x1
• Panel E x1
• Panel F x1
• Panel G x1
• Panel H x1
• Panel I x1
• Panel J x1
• Panel K x3
• Panel L x3
• Panel M x1
• Panel N x1
• Panel O x1
• Panel P x1
• Panel Q x1
• Panel R x1
• Panel S x1
• Panel T x1
• Component U x1
• Component V x1
• Component W x2 (likely decorative or functional elements)

Hardware and Fasteners:

Kindly Notes:

Q: Is there any broken or missing part?

A: If yes, please feel free to contact us (see page 14). We will do our best to assist you to solve the problem as soon as possible.

Installation Instructions

General Note: If parts appear to lack pre-drilled holes, do not worry. Slight deviations during installation mean only pilot holes are marked. Please align the parts and install them according to the manual.

Step 1

Attach side panels A (x1) and B (x1) using 8 x Bolt (11).

Diagram Description: Two vertical rectangular frames (A and B) are shown. Arrows indicate inserting bolts (11) into designated holes on the top and bottom edges of the frames.

Step 2

Connect panel A and panel B using 3 x Screw (4).

Diagram Description: Panels A and B are now positioned parallel. Arrows show screws (4) being inserted through holes on panel A into panel B at multiple points.

Step 3

Attach panels G (x1) and H (x1) to the base structure. Ensure correct orientation of G and H. Use 8 x Screw (3).

Diagram Description: Panels G and H, which appear to be slatted sides, are being attached vertically to the base formed in previous steps. Arrows indicate screws (3) being inserted. A note highlights the correct direction for parts G & H.

Step 4

Install panel O (x1) into the structure. Use 4 x Screw (10) and 4 x Bolt (11).

Diagram Description: Panel O, a horizontal shelf, is being inserted into the partially assembled structure. Arrows show screws (10) and bolts (11) securing it.

Step 5

Attach panel C (x1) to the top of the structure. Use 2 x Bolt (11).

Diagram Description: A horizontal panel C is being attached to the top of the existing structure. Arrows indicate bolts (11) being inserted.

Step 6

Assemble the upper section by attaching panels I (x1) and J (x1) to panel C. Use 4 x Screw (3) and 3 x Screw (4).

Diagram Description: Panels I and J are being attached to panel C, forming the top part of the cat house. Arrows show screws (3) and (4) being used.

Step 7

Install panel P (x1) as a shelf. Use 4 x Screw (10).

Diagram Description: Panel P, a shelf with cutouts, is being installed inside the structure. Arrows indicate screws (10) securing it.

Step 8

Attach panels D (x1), E (x1), and F (x1) to the sides. Use 16 x Screw (9).

Diagram Description: Three vertical panels (D, E, F) are being attached to the exterior sides of the structure. Arrows indicate screws (9) being used. A magnified view shows how a screw (9) attaches a panel.

Step 9

Continue assembling the main body by attaching panels G (x1) and H (x1) to the structure. Use 4 x Bolt (11).

Diagram Description: More of the slatted side panels (G, H) are being attached to the main frame. Arrows indicate bolts (11) being used.

Step 10

Attach panel M (x1) and panel D (x1) to the rear. Use 4 x Screw (3) and 2 x Screw (9).

Diagram Description: Rear panels M and D are being attached. Arrows show screws (3) and (9) being used. A magnified view shows screw (9) attachment.

Step 11

Install casters (14 x 2PCS, 15 x 2PCS) and attach them using bolts (2 x 16PCS) and bolts (13 x 2PCS). Note: Parts #14 and #15 need to be installed on the FRONT side.

Diagram Description: The bottom of the structure is shown. Casters (14, 15) are being attached to the corners using screws (2) and bolts (13). Magnified views show the attachment points.

Step 12

Secure the structure further. Use 4 x Bolt (11).

Diagram Description: The assembled structure is shown, with arrows indicating bolts (11) being inserted into the top corners.

Step 13

Attach panel N (x1) to the top. Use 4 x Screw (3) and 2 x Screw (9).

Diagram Description: Panel N, a top surface, is being attached. Arrows show screws (3) and (9) being used. A magnified view shows screw (9) attachment.

Step 14

Install panel N (x1) and panel P (x1) to the structure. Use 6 x Screw (4).

Diagram Description: Panel N and P are being attached to the structure. Arrows indicate screws (4) being used.

Step 15

Attach components W (x2) to the structure. Use 2 x Screw (5) and 2 x Screw (6). Note the direction of part W.

Diagram Description: Two decorative or functional components W are being attached to the sides of the cat house. Arrows indicate screws (5) and (6) being used. A note highlights the direction of part W.

Step 16

Install component U (x1). Use 1 x Screw (8) and 2 x Screw (10).

Diagram Description: Component U, possibly a decorative element or support, is being attached. Arrows indicate screws (8) and (10) being used.

Step 17

Attach panels Q (x1), R (x1), and S (x1) to the sides. Use 6 x Screw (9) and 6 x Screw (10).

Diagram Description: Panels Q, R, and S are being attached to the exterior of the cat house. Arrows indicate screws (9) and (10) being used.

Step 18

Attach panel T (x1) to the structure. Use 1 x Screw (8) and 2 x Screw (10).

Diagram Description: Panel T, likely a decorative or structural piece, is being attached. Arrows indicate screws (8) and (10) being used.

Step 19

Install panel V (x1). Use 1 x Screw (2) and 2 x Screw (8). Note: Screw (2) needs to be tightened from under part P.

Diagram Description: Panel V is being attached. Arrows indicate screws (2) and (8) being used. A magnified view shows screw (2) being tightened from beneath panel P.

Step 20

Assemble the rear section using panels K (x3) and L (x3). Use 24 x Screw (1).

Diagram Description: The rear of the cat house is being assembled using multiple panels K and L. Arrows indicate numerous screws (1) being used.

Step 21

Secure the structure using 6 x Screw (7) and 6 x Bolt (12).

Diagram Description: The main structure is shown, with arrows indicating screws (7) and bolts (12) being inserted into various points, likely for final reinforcement.

Step 22

Attach mounting brackets. Use 1 x 4PCS (likely refers to bracket component) and 3 x Bolt (13).

Diagram Description: Brackets are being attached to the structure. Arrows indicate bolts (13) being used.

Step 23

Wall mounting preparation. Parts marked with '✓' are required. Use 2 x Screw (16).

Diagram Description: A diagram shows a brick wall and mounting hardware. It indicates marking a spot on the wall and using screws (16) to attach a bracket. A note advises finding the correct height for drilling the hole in the wall.

Step 24

Wall mounting preparation. Parts marked with '✓' are required. Use 2 x Screw (16).

Diagram Description: Similar to Step 23, showing wall mounting preparation with screws (16) and brackets.

Step 25

Final attachment of safety straps or securing mechanisms. Use 2 x Screw (16).

Diagram Description: A close-up shows a strap or securing mechanism being attached to the top corners of the cat house using screws (16). A note indicates parts marked with '✓' are required.

Step 26

FINISH

The MCombo Wooden Cat House is now fully assembled.

Diagram Description: A complete line drawing of the three-tier wooden cat house with wheels is shown, indicating the final assembled product.

VII. Warranty

Warranty Detail Explanation

Limitations Applicable to All Warranties

• All warranties begin on the date of delivery.
• All warranties are to the original purchaser from MCombo /ExacMe ONLY.

MCombo will replace defective parts or send a replacement item provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer (e.g., damaged parts arising from negligence or improper operation).

Exclusions also include components with damage caused by:

• Contamination
• Abuse, misuse, accident, or negligence
• Commercial use, or use other than normal
• Improper operation, maintenance, or storage

MCombo will pay standard shipping rates on all warranted parts for the first year. Replacement parts can also be purchased at a discount price when the item is out of warranty.

VIII. Return/Replacement Policy

MCOMBO offers a 30-day return/replace policy for all items. During this period, MCombo will cover the shipping cost for returning and replacing defective or damaged items, and provide a pre-paid return label or pick-up service for customer convenience.

Note: Please disassemble the item before returning it. Failure to do so may result in significant costs due to oversized shipping, potentially exceeding the order amount.

Important: Do not purchase return labels for a damaged defective item yourself. If you encounter any issues with returning an item, please contact MCombo immediately for assistance.

MCombo is not responsible for returns due to customer mistake, change of mind, or other non-quality issues. However, MCombo can assist customers in arranging pick-up service at a reasonable price.

Note: The customer is responsible for freight costs unless the item is defective and returned due to refused delivery or being deemed undeliverable by the freight carrier, in which case a 20% restocking fee may apply.

IX. MCOMBO CUSTOMER CENTER

If you have any questions, suggestions, or if the product has not met your expectations, please contact MCombo. We are committed to working with you to ensure your satisfaction.

Contact Information:

• ✆ Phone: 1-323-597-1109 (Monday–Friday 8:00 a.m. – 4:00 p.m. TIME ZONE: PST)
• ✉️ Email: sales@mcombo.com (Respond within 24 hours)
• ? Address: Newacme, 3980 Premier Ave, Memphis, TN, 38118

How to Solve Product Problems:

To efficiently resolve any product issues, please provide the following information when contacting us:

• Your order number
• The part number of the defective/missing part
• The quantity of the issue parts
• Send relevant pictures of the issue

This information will help us assist you quickly and effectively. Please rest assured, you will receive a reply within 24 hours.