Mcombo Wooden Cat House
Owner's Manual
Model: 6012-CT37
Visit Mcombo at www.mcombo.com
II. Product Precautions
- Read and follow the information in the user's manual.
- Please keep kids away from small components to ensure safety. ?⚠️
- Please ventilate before use. ?️
- Do not place overweight items. ⚖️❌
- Please note that the wood is not chew-proof. ??
- Please clean up water stains and pet excrement in time. ???
- Please handle wood and other accessories properly. ??
III. Disclaimer
We ask that you read this manual completely before assembling and operating your new item. We are not and cannot be held responsible for any damage or injury incurred due to improper or unsafe use of the item. We specifically disclaim responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances. Please keep this manual for future reference.
IV. Installation Preparation
- Please prepare a carpet or mat to protect your floor. You need to spread out all the accessories.
- Please prepare a pair of gloves to avoid being scratched by sharp wooden sawdust that may occur during installation.
- Please open all the boxes to check that the accessories are complete and in good condition (The accessories list in page 3).
- The box contains some small components; please place them properly before installation to keep them away from kids and ensure safety.
- If you need to use power tools to install this product, please set the speed to low speed in advance. Due to the characteristics of wood products, the use of high speed during installation is probably to damage the wood.
- When installing, please align all the holes and do not tighten all the screws first, otherwise it may make the installation difficult.
V. Accessories List
Hardware Components:
- Image of L-shaped bracket (Part Aa) x 4
- Image of L-shaped bracket (Part Ab) x 4
- Image of Allen wrench (Part B) x 1
- Image of wooden dowel (Part C) x 26
- Image of screw M3.5*20mm (Part D) x 4
- Image of screw M5*40mm (Part E) x 2
- Image of screw M5*40mm (Part F) x 75
- Image of hinge (Part G) x 2
- Image of cam lock (Part H) x 2
- Image of screw M3.5*12mm (Part J) x 4
- Image of screw M3.5*12mm (Part K) x 52
- Image of screw M3.5*12mm (Part L) x 20
- Image of hinge (Part M) x 2
- Image of cam lock (Part N) x 1
- Image of cam cover (Part V) x 40
Wood Panels:
- Image of panel with dimensions 596x580x12mm (Part 1) x 1
- Image of panel with dimensions 596x580x12mm (Part 2) x 1
- Image of panel with dimensions 596x554x12mm (Part 3) x 1
- Image of panel with dimensions 1200x590x12mm (Part 4) x 1
- Image of panel with dimensions 1200x600x12mm (Part 5) x 1
- Image of panel with dimensions 1156x596x12mm (Part 6) x 1
- Image of panel with dimensions 1156x100x12mm (Part 7) x 1
- Image of panel with dimensions 540x50x12mm (Part 8) x 2
- Image of panel with dimensions 1116x50x12mm (Part 9) x 1
- Image of panel with dimensions 592x575x12mm (Part 10) x 1
- Image of panel with dimensions 592x575x12mm (Part 11) x 1
- Image of panel with dimensions 1140x80x12mm (Part 12) x 2
- Image of panel with dimensions 516x80x12mm (Part 13) x 2
- Image of panel with dimensions 276x80x12mm (Part 14) x 2
- Image of panel with dimensions 500x80x12mm (Part 15) x 2
- Image of panel with dimensions 894x60x12mm (Part 16) x 1
Kindly Notes: Please open all boxes to check the quantity and condition of accessories. Q: Is there any broken or missing part? A: If yes, please feel free to contact us (see page 12), we will do our best to assist you to solve the problem as soon as possible.
VI. Installation Instruction
Step 1
Assemble the base frame. Connect two pieces of Part 12 to two pieces of Part 13 using 8x Part C dowels and 12x Part F screws.
Step 2
Please note: Carefully attach the 2 frames (assembled in Step 1) to the rear of Panel 5.
Step 3
Attach the front panels to the base structure using 6x Part C dowels and 20x Part F screws.
Step 4
Assemble side panels. Connect Part 8 (x2), Part 9 (x1), and Part 4 (x1) using 6x Part C dowels, 10x Part F screws, 2x Part G hinges, and 6x Part K screws.
Step 5
Attach side panels to the base. This step offers two options (Image 1 or Image 2). Insert Panel 1, Panel 2, and Panel 3 (or Panel 6) using 6x Part C dowels and 9x Part F screws. The manual uses Panel 2 and Panel 3 on the right as an example; to adjust to the left, exchange Panel 2 and Panel 3 in subsequent steps.
Step 6
Attach the back panel. Please note the direction of Part 7. Attach Part 7 (x1) to the structure using 6x Part F screws.
Step 7
Attach the roof. Attach Part 5 (x1) to the top using 12x Part F screws. Please note the direction of 4 pre-drilled holes for Part Aa is face down.
Step 8
Attach side panels. Attach Part 16 (x1) and Part 7 (x1) to the sides using 6x Part F screws.
Step 9
Attach the roof. Attach Part 4 (x1) to the top using 6x Part K screws.
Step 10
Attach side panels. Connect side panels using Parts 7 (x2), 1 (x1), 2 (x1), 3 (x1), 5 (x1) with 4x Part Aa brackets and 8x Part L screws.
Step 11
Install hinges and door hardware. Attach 2x Part H hinges and 2x Part M hinges using 16x Part K screws.
Step 12
Attach doors. Connect doors (Parts 10, 11) using 4x Part Ab brackets, 4x Part J screws, 8x Part K screws, and 8x Part L screws.
Step 13
Install door hardware and adjust. Attach door hardware (4x Part D screws, 2x Part E screws) using 16x Part K screws. To adjust doors: 1. Loosen screw 'b' to move the base to align the guiding hole. 2. Fit screw 'N' into 'adjust holes' after adjusting the doors well, then fix the rest of the screws 'N'.
Step 14
Final assembly. Attach Part N (x1) and 4x Part L screws to secure the structure.
Step 15
Add covers. Please fit covers (V) onto visible/exposed cams and screws to complete assembly.
VII. Warranty
Item | Warranty Period |
---|---|
Wood | 1 Year |
Hardware | 6 months |
Limitations Applicable to All Warranties
All warranties begin on the date of delivery. All warranties are to the original purchaser from Mcombo /ExacMe ONLY.
Warranty Detail Explanation
- Mcombo will replace defective parts or send a replacement item provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer, for example, damaged part arising in consequence of negligence or improper operation.
- Exclusions also include components with damage caused by: Contamination, Abuse, misuse, accident or negligence, Commercial use, or use other than normal, Improper operation maintenance, or storage.
- Mcombo will pay standard shipping rates on all warranted parts for the first year. Mcombo can also sell replacement parts at a discount price when the item is out of warranty policy.
VIII. Return/Replacement Policy
MCOMBO: All items come with a 30-day return/replace policy. During this time, Mcombo will cover the shipping cost of return and replacement for a defective and damaged item, and provide a pre-paid return label or pick-up service for customer's convenience.
Note: Please disassemble the item before you return it, otherwise there will be a huge cost as oversized, and it could even exceed your order amount.
Please do not purchase return labels for a damaged defective item by yourself.
If you have any problem to return the item, please contact Mcombo immediately; we will do our best to help you.
Mcombo is not responsible for returns that the customer bought by mistake or changed their mind and other non-quality issues. However, Mcombo can help customers arrange pick-up service at a reasonable price.
Note: The customer is responsible for freight costs unless the item is defective. Items returned due to being refused delivery by the customer or deemed undeliverable by freight carrier are subject to fees for a 20% restocking fee.
IX. Mcombo Customer Center
If for any reason Mcombo has fallen short of your expectations, or if you have any questions and suggestions, please refer to the following to contact us. Mcombo will do its best to work with you to make sure you are entirely satisfied.
? Phone: 1-323-597-1109 (Monday-Friday 8:00 a.m. - 4:00 p.m. TIME ZONE: PST)
✉️ Email: sales@mcombo.com (Respond within 24 hours)
? Address: Newacme, 3980 Premier Ave, Memphis, TN, 38118
If there is any problem with the product, how to solve it?
In order to efficiently help solve the problem, please let us know your order number, the part number of the defective/missing part, the quantity of the issue parts, and send some pictures when contacting us. This information can effectively assist us to solve the problem for you quickly. Please rest assured, you will receive a reply within 24 hours.