COCOCAM Dual Lens Solar Battery Security Camera Instruction Manual

Thank you for choosing COCOCAM products. We are committed to providing the best service to all our customers. If anything has happened to your product, please contact us for a lifetime warranty.

Contact Information:

• Email: service@cococam.com
• Website: www.cococam.com

1. Product Details

Diagram of the camera front view shows: PIR sensor, Spotlight, Charging Indicator, Microphone, and Lens. A diagram of the camera top view shows: Power Button, Reset button, and SD Card Slot.

2. Install Camera

Please fix the bracket, then install the camera.

• If it is a wooden wall, you can use the nails provided with the product to fix the bracket to the wall.
• If it is a cement wall or ceramic tile wall, please use an electric drill to drill a hole in the wall and then install the bracket with the expansion screw provided with the product.

Diagram shows two installation methods: "1. Ceiling installation" with screws attaching a bracket to a ceiling, and "2. Wall mounting" with a bracket attached to a wall.

3. Install Cococam App

Search "Cococam" in the app store or on GooglePlay or scan the QR code to download and install the app on your phone.

4. Switch on Camera

Press the power button for five seconds to turn the camera on. If it does not power on, please plug in the DC5V 1A/2A power adapter and charge the camera for 15 minutes before trying again. The camera is on when the indicator light below the lens is flashing slowly.

Diagram of the camera top view shows the Power Button, Reset button, and SD Card Slot.

5. Add Camera

Before use:

1. If using an SD card, before power-on, please insert the Micro-SD card (2-128GB). If the Micro-SD card is inserted after power-on, detection may fail and the product will need to be powered on again.
2. For Wi-Fi connection, place the product and your mobile phone 1ft to 3ft (30cm to 100cm) from the router.
3. Before adding the camera, please turn on the Bluetooth permission and positioning permission of the APP, then turn on the Bluetooth of the phone and start preparing to connect the camera. (Note: Failure to open the APP will cause the camera connection to fail).

Product adding method 1: Through Bluetooth

You can scan the QR code below or visit the link to watch the added video.

QR code for Bluetooth connection video. QR code for scan QR codes video.

1. Press and hold the camera power button and wait for the camera LED working indicator to flash red.
2. Click "+" at the upper right of the home page of the APP to add the product. On the product adding page, a list of the nearby cameras that can be connected through Bluetooth will appear automatically.
3. Select the camera, search for the nearby 2.4G band Wi-Fi that needs to be connected, enter the Wi-Fi password, and wait for the camera to automatically connect to Wi-Fi, and then complete adding the camera.

App screenshots sequence for Bluetooth connection: 1. "Add Device" screen showing "No device has been added". 2. "Devices found" screen displaying the device ID "115584073". 3. "Tips" screen prompting to confirm Wi-Fi account and password. 4. "Connect Network" screen showing a connection progress timer (02:10). 5. "Connection successful" screen. 6. "Add Device" screen showing "Add Successful." and device details, with options to choose a family and select a room (Living Room, Bedroom, Door, Backyard).

Product adding method 2: Through scan QR codes

1. Press and hold the camera power button and wait for the camera LED working indicator to flash red.
2. Click the "+" sign in the upper right corner and select "Scan" to scan the QR code on the camera body.
3. After the scan is completed, wait for the APP to automatically search the camera Bluetooth.
4. After the search is completed, select the 2.4G band Wi-Fi, enter the password, and wait for the camera to be automatically configured and added.

App screenshots sequence for QR code connection: 1. "Add Device" screen with a "Scan Code" option. 2. "Connect Device" screen showing "Battery Camera" with S/N. 3. "Add Battery Camera" screen with instructions to hold the device power button to start the device and stay near the router. 4. "Add Battery Camera" screen with instructions to reset the device and wait for a flashing RED indicator light.

Further app screenshots for connecting to Wi-Fi: 1. "Connect Device" screen showing a search icon and timer. 2. "Wi-Fi Setup" screen prompting to select Wi-Fi network and enter password, with a "Tips" message about correct credentials. 3. "Connect Network" screen showing connection progress. 4. "Add Device" screen showing "Add completed" with family and room selection.

6. Functions

(1) Real-time screen

The real-time screen displays the camera feed. Key controls are indicated by numbers: Top bar: Home icon (Page d'accueil), Messages icon, My Account icon. Main area: Camera feed display. Bottom controls: Motion detection toggle (28), Album icon (29). Second screen shows live feed with numbered controls: Top bar: Back arrow, Device name/ID, Wi-Fi status, Battery level, Settings icon (9). Live feed area: Timestamp, data rate. Bottom controls: Replay (23), Rotation (24), Intercom/Talk (25), Siren (26), Light (27).

Control List:

• 1. Add camera
• 2. Multi-screen
• 3. Camera time
• 4. Open & hide view
• 5. Real-time view
• 6. Replay
• 7. Dome camera screen
• 8. Camera name
• 9. Settings menu
• 10. My device list
• 11. Messages
• 12. My profile
• 13. Camera settings
• 14. Camera battery level
• 15. Bit rate
• 16. Gun camera screen
• 17. Dome camera screen
• 18. Speaker
• 19. Screenshot button
• 20. Record
• 21. SD and HD options
• 22. Full screen option
• 23. Replay
• 24. PTZ control
• 25. Intercom option, long press to talk
• 26. Alarm switch
• 27. White light switch
• 28. Motion detection
• 29. Photo album
• 30. Local playback
• 31. Cloud playback
• 32. Speaker
• 33. Pause/Resume
• 34. Screenshot button
• 35. Record
• 36. Full screen option
• 37. Playback alarm records
• 38. Alarm date selection
• 39. Double speed playback
• 40. Alarm points selection
• 41. Download videos
• 42. Delete the day's videos

(2) Background setting

The settings menu screen displays device information (Name, Wi-Fi status, Battery, Timezone) and various setting categories: Notifications (2), Alarm Management (3), Image Settings (4), Device Sharing (5), Installation Guide (6), Location Management (7). Further settings include: Work Indicator (8), Time Setting (9), Sound Settings (10), Video Encryption (11), AI Intelligent Analysis (12), Battery Management (13), Recording Management (14), Cloud Storage Service (15).

Detailed Settings:

• Device information: For modifying the product name, changing the Wi-Fi, and viewing basic information of the product and strength of the Wi-Fi signal.
• Alarm push: For enabling or disabling the product's function of alarm push notification.
• Motion detection: Turn on the camera alarm detection function. After turning off this function, the camera cannot detect motion alarms. If the camera has too many false alarms, you can lower the detection sensitivity value. The screen shows sensitivity adjustment from 1 to 10, automatic sensitivity correction, human detection, and working modes (Energy saving, Performance, Custom).
• Humanoid detection: When turned on, the camera can only detect the movement of humanoid objects and alarm. When turned off, the camera will detect the movement of other objects and alarm.
• Working mode: Select the camera working mode. Different modes have different recording times. You can customize or freely choose a mode.
• Alarm plan: After setting the alarm plan, the camera will only trigger the alarm during the alarm time. If not set, the camera will trigger the alarm throughout the day.
• Humanoid alarm area: Set the detection area of the camera, and objects outside the area will not be detected. The detection areas of the gun body and sphere can be set independently.
• Sound and light alarm: After setting this function, the camera can trigger an alarm in three ways: sound alarm, white light alarm, and sound and white light linkage alarm. Options include Audio Alert, White Light Alert, and Audio & Strobe Alert.
• Image setting: For setting the screen flip mode and the night vision mode so that the product can enable the infrared light mode automatically at night for black and white images.
• Device sharing: You can scan the QR code or enter your account to share the device to others. (Note: Such sharing must be done between accounts registered in a single country.)
• Installation guide: Suggestions for product installation.
• Location management: For modifying installation location of the product.
• Working indicator light: Turn on or off the working indicator light on the lens.
• Time setting: For switching the time format on the product.
• Sound setting: For enabling or disabling the microphone and the loudspeaker.
• Video encryption: For setting the encrypted password for the videos (It needs to be entered in re-login by your account during access to the videos.)
• AI analysis: For enabling the intelligent device to make the moving object detection judgments more accurate.
• Battery management: Check camera battery status.
• Video management: Turn on or off camera alarm recording, check the SD card capacity and format the SD card.
• Cloud storage service: For purchasing the cloud storage service and saving video recordings on the cloud (6s of video recording on cloud are always free.)

7. FAQs

1. How do you reset to default?

1. Press and hold the reset button for five seconds.
2. Listen for the "bugu" sound.
3. Watch for the red light flashing slowly.

2. There's a prompt reading "Connection failed" in product connection. How to solve it?

1. Confirm that the Wi-Fi frequency band is 2.4G.
2. Make sure the Wi-Fi password is correct.
3. Make sure the product is close to the router when being connected.
4. Reset the product and add it again as instructed.
5. Send an e-mail to our customer service department. We will contact you within 24 hours.

3. The SD card cannot be detected. How to solve the problem?

1. Make sure the SD card has a capacity of 2GB to 128GB.
2. It is suggested to have the SD card formatted on the APP in its first use.
3. If the SD card cannot be detected by the product, insert it into a computer. If it cannot be detected by the computer either, it means that it is damaged.

4. There's a prompt that the account does not exist when the product is being shared to a friend. Why?

Make sure the account of your friend and the account of your own are registered in a single country. For example, if your account is registered in US, the product will fail to be shared to a friend using an account registered in UK.

5. How are people passing without triggering the alarm?

The PIR inspection area has a range limitation. It may be that the person is too far away or too close, or the person passes quickly in the corner of the video and is not detected by the PIR.

6. The mobile phone cannot receive a push message when there's an event. Why?

1. Make sure the alarm message push function on the background setting page is enabled.
2. Make sure the notification function of the APP is enabled.

7. The product is often offline or has a long image delay. Why?

Check whether the Wi-Fi network is normal and whether the product is installed close to the router. It is suggested to install the product in a position less than 25m from the router and to make the Wi-Fi signal value larger than 60%.

8. There are excessive alarm push messages. Why?

The environment or the number of vehicles where you have installed the camera triggers the cameras frequently. Change the camera alarm sensitivity to low.

9. Short battery life?

The camera is being awakened too often and should not be placed on the roadside or in the sun.