COCOCAM Wireless PTZ Security Camera with Rechargeable Battery

User Guide

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Product details
Install camera
Install Cococam app
Switch on camera
Add camera
Device menu
PIR detection
Alarm push notification and playback
Best conditions for night vision
Important information for reducing false alarms
Video playback and micro SD card

1. Product details

Camera Components:

Lens
Charging Indicator
Working Status Indicator
Power Button
PIR Sensor
Microphone
Reset Button
TF Card Slot

Camera Buttons and Operations:

No.	Camera Buttons	Operation
1	Power Button	Press and hold for five seconds to turn the device on and off.
2	Power Button	Quick-press for one second to wake the camera up from standby mode.
3	Reset Key	Press and hold for five seconds to reset and restart the camera.

LED Status Indicators:

No.	LED Status	Operation
1	Slow blinking red	Awaiting Wi-Fi connection, start adding devices.
2	Fast blinking red	Wi-Fi connecting.
3	Solid red	Network is abnormal.
4	Solid blue	Wi-Fi connected. Camera running normally.

2. Install camera

This indoor camera supports horizontal installation only. It is recommended to place the camera on a desktop for detection.

3. Install Cococam app

Search for "Cococam" in your app store or on Google Play to download and install the app on your phone. You can also scan the provided QR code.

App Permissions:

Allow Cococam access to mobile cellular data and wireless LAN for adding the camera.
Allow Cococam to receive push messages for motion detection or audible alarm notifications.

Account Registration: New users need to register by email. Click "Register" and follow the steps.

Help and Feedback: For product issues, email service@cococam.com with your product model number. Responses are typically within 24 hours.

4. Switch on camera

Press the power button for five seconds to turn the camera on. If it does not power on, plug in the DC5V 1A/2A power adapter (not included) and charge for 15 minutes. The camera is on when the indicator light below the lens flashes slowly.

Note: The device supports 2.4GHz Wi-Fi networks only. Wi-Fi SSID and password length should not exceed 24 characters.

Ensure network availability: 2.4GHz [check mark emoji], 5GHz [cross mark emoji].

5. Add camera

Before Using:

Insert a Micro-SD card (2-128GB) before powering on. If inserted after power-on, detection may fail and the product may need to be powered on again.
For WiFi connection, place the product and your mobile phone 1ft to 3ft (30cm to 100cm) from the router.
Before adding the camera, enable Bluetooth and positioning permissions in the app, then turn on Bluetooth on your phone to connect the camera. Failure to open the app permissions will cause the camera connection to fail.

Product adding method 1: Through Bluetooth

Press and hold the camera power button until the LED working indicator flashes red.
Click "+" on the app's homepage to add the product.
A list of nearby cameras connectable via Bluetooth will appear. Select the camera.
Search for the nearby 2.4G band Wi-Fi, enter the password, and wait for the camera to connect automatically.

Product adding method 2: Through scan QR codes

Click the "+" sign in the upper right corner of the homepage, select "Add Device", turn on your phone's Bluetooth, and select "Battery Camera".
Follow the app prompts: press and hold the camera power button to start the camera, then press and hold the reset button for 4-5 seconds until the red indicator light flashes.
Select the nearby 2.4G Wi-Fi, enter the password, and show the QR code on your phone to the camera.
When you hear a "bugu" sound, the camera scan is successful. Wait for the camera to connect automatically.

App Interface Walkthrough:

Adding Device: Tap '+' to Add Device.
Device Selection: Choose "Battery Camera".
Connection Tips: Confirm WiFi account and password.
WiFi Setup: Select a 2.4GHz WiFi network and enter the password. (Note: Does not work with 5G networks).
Operation Instructions: Keep phone 5-8 inches (15-25cm) from the lens to scan the QR code.
Connection Process: Wait for connection, connection successful, product adding succeeded.

6. Device menu

The device menu provides various functions:

Main Interface: Includes device name, connection status, and navigation to different sections (All Devices, Living room, Bedroom).
Live View Controls: Microphone [microphone emoji], Speaker [speaker emoji], Settings [gear emoji], PTZ control [joystick emoji], Siren [bell emoji], Motion Detection [running person emoji].
Function Tabs: Live, History, Cloud.
Action Buttons: Screenshot [camera emoji], Hold to talk [microphone emoji], Record [record emoji].
Bottom Navigation: Menu [home emoji], Messages [envelope emoji], Me [person emoji].
Playback Options: PTZ control, Photo album, Video replay, Playback alarm records, Alarm date selection, Alarm points selection, Screenshots, Video record, Download videos, Delete videos.

7. PIR detection

PIR Sensor Detection Range: The PIR "Alarm Setting" is on by default with high sensitivity, which is adjustable via "Device"-"Settings"-"Alarm Setting". The detection distance is 10 meters (32ft). Higher sensitivity provides longer detection distances but may result in more false alarms.

8. Alarm push notification and playback

The camera is designed to send notifications to the app and save videos to the micro SD card or cloud server (additional fee applies) when the PIR sensor detects human body motion. Videos can be viewed via the Cococam app.

When the PIR sensor is triggered:

An alarm sound will play in the app. Ensure notifications are enabled in mobile settings and your phone's volume is turned up.
Alarm snapshots and video recordings are saved to the micro SD card or cloud storage. Ensure the micro SD card is inserted.

The "Messages" section in the app displays "Alarm Messages" with timestamps and detection types (e.g., Motion Detection).

9. Best conditions for night vision

To ensure optimal night vision, avoid placing the camera within three meters of objects that emit infrared rays or are illuminated, as this can interfere with night vision. Ensure there are no obstacles within three meters of the lens.

10. Important information for reducing false alarms

Avoid installing the camera in areas with bright objects or direct light, such as sunshine or bright lamps.
Do not place the camera where vehicles and people frequently pass by.
Keep the camera away from air conditioning vents, humidifiers, heat transfer openings, etc.
Do not point the camera towards mirrors or glass surfaces.
Position the camera at least one meter away from wireless devices to prevent interference.

Surveillance area coverage: It is not suggested to keep the PIR sensor facing the direct path of moving objects. For better motion detection, tilt the camera at an angle greater than 10 degrees.

11. Video playback and micro SD card

Video recordings are stored on a micro SD card (not included) or in the cloud.

SD Card Support: Supports 2-128GB Micro SD cards.
Recommended SD Card: For steady recognition and longevity, use a Class 10 Speed Micro SD Card from brands like Samsung or SanDisk.
SD Card Preparation: Check the micro SD card for damage and format it to FAT32 or EXFAT32 before inserting it into the camera.
Recognition: After inserting the micro SD card, the memory volume will appear in the Cococam app, indicating the card is readable.
Troubleshooting: If the micro SD card is not readable, contact Cococam customer service for assistance.

Troubleshooting

No.	Description	Solutions and operation
1	Connection cannot be established	1) Check Wi-Fi name and password. 2) Use a 2.4G network if your camera does not support 5G. 3) Ensure the camera and mobile phone are near the router. 4) Contact customer service.
2	How do you reset to default?	1) Press and hold the reset button for five seconds. 2) Listen for the "bugu" sound. 3) Watch for the red light flashing slowly.
3	How do you connect the camera to new Wi-Fi network?	1) Press the reset button to factory settings. 2) Remove the camera in the CocoCam app. 3) Re-connect.
4	Why do you receive pictures without people in them?	1) The camera needs time to wake up, or people are moving too fast. 2) Objects with heat may be detected by PIR. Lower PIR alarm sensitivity.
5	Why am I receiving frequent alarms?	The environment or number of vehicles may trigger frequent alarms. Change the camera alarm sensitivity to low.
6	How are people passing without triggering the alarm?	The PIR inspection area has a range limitation. The person may be too far, too close, or pass quickly in the video corner, not detected by PIR.
7	No alarm push	Enable notifications from the CocoCam app in mobile settings.
8	No alarm video recording	Insert the micro SD card or enable cloud storage.
9	Device offline	Check if the network is working. The camera might be too far from the router.
10	Video delay	Check the Wi-Fi network. The camera and router should not be too far apart.
11	Short battery life	The camera may be awakening too often. Avoid placing it on the roadside or in direct sun.
12	Cococam app flashbacks	1) Phone system version may cause compatibility issues. Uninstall and re-download the app. 2) Contact customer service with your camera and phone model numbers.
13	Unable to register account	1) Ensure you select the correct country during registration. 2) You do not need a verification code; follow the registration process.
14	Unable to add friend	Your account and your friend's account must be registered in the same country or area. Accounts in Europe and America cannot be friends.

For further assistance, please contact COCOCAM customer support.

Models: ZY-C7, ZY-G7-W, ZY-G7, ZY-C7 Wireless PTZ Security Camera with Rechargeable Battery, Wireless PTZ Security Camera with Rechargeable Battery, PTZ Security Camera with Rechargeable Battery, Security Camera with Rechargeable Battery, Camera with Rechargeable Battery, Rechargeable Battery

File Info : application/pdf, 19 Pages, 10.09MB

ZY-G7-W Operation Manual-EN ?v=1753693967

References

Cococamtech

Adobe PDF library 15.00 Adobe Illustrator 25.0 (Windows)

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