unifi is the leading high-speed broadband and digital lifestyle service provider in Malaysia, operated by Telekom Malaysia (TM).
unifi is the premier retail brand under Telekom Malaysia (TM), delivering a converged digital experience to millions of households and businesses across Malaysia. Best known for its high-speed fibre optic broadband services, unifi has expanded its ecosystem to include the UNI5G mobile postpaid and prepaid services, unifi TV entertainment packages, and a growing range of smart home devices.
The unifi product lineup features service-bundled hardware such as performance routers, mesh Wi-Fi systems, Android TV boxes, and the unifi Smart Home security suite including cameras and sensors. This category hosts user manuals, setup guides, and troubleshooting documentation for unifi's proprietary and bundled equipment, as well as service guides for their mobile and fibre plans.
Latest manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
EasyFix is a self-serve tool within the MyUnifi app and website that helps customers diagnose and troubleshoot internet connection issues automatically without waiting for a support agent.
You can check your data usage, contract status, and device installment details via the Unifi UniVerse App by navigating to the account management section.
If your service is down, use the EasyFix tool or contact the unifi Care Crew via Live Chat at maya.unifi.com.my or through their official WhatsApp channel.