Ubiquiti Manuals & User Guides

Ubiquiti Networks is an American technology company founded in 2003, now headquarters in New York City. The company manufactures and sells wireless data communication and wired products for enterprises and homes under multiple innovative product lines, including UniFi, airMAX, airFiber, EdgeMAX, and AmpliFi. Ubiquiti is best known for its enterprise-grade networking equipment that combines high performance with an intuitive centralized software management interface.

Their product portfolio encompasses Wi-Fi access points, network switches, security gateways, and IP video surveillance cameras. With a focus on democratizing professional network technology, Ubiquiti provides scalable solutions that bridge the gap between consumer and enterprise networking.

• How do I reset my Ubiquiti device to factory settings?

  Most Ubiquiti devices have a physical reset button. Press and hold the reset button for more than 10 seconds while the device is powered on until the LED indicates a restart.

• What are the default login credentials for Ubiquiti airOS devices?

  For many legacy Ubiquiti devices (like airMAX), the default username and password are both 'ubnt'. Newer UniFi devices are managed via the UniFi Controller or App and use the credentials set during initial setup.

• Where can I download the latest firmware and software?

  The latest firmware, software (including the UniFi Network Application), and documentation can be found on the official Ubiquiti Downloads page at ui.com/download.

• Does Ubiquiti equipment support PoE?

  Yes, many Ubiquiti products, including UniFi Access Points and Cameras, are powered via Power over Ethernet (PoE). Check your specific model's datasheet to confirm if it requires 802.3af/at/bt PoE or 24V Passive PoE.

• How do I check my product's warranty status?

  Ubiquiti generally offers a one-year limited warranty on products purchased directly or through authorized resellers. You can view full warranty terms at ui.com/support/warranty.