Master & Dynamic is a premium audio brand offering technically sophisticated sound tools, including luxury wireless headphones and earphones crafted from the finest materials.
Master & Dynamic is a New York City-based premium audio company dedicated to creating technically sophisticated sound tools for creative minds. Since its inception in 2014, the brand has distinguished itself by blending modern technology with timeless design, utilizing high-quality materials such as heavy-grain leather, stainless steel, and anodized aluminum.
Their product lineup includes active noise-cancelling headphones, true wireless earphones, and gaming headsets, all engineered to deliver a rich, warm sound profile. Operating under the parent company New Audio LLC, Master & Dynamic focuses on the perfect balance of aesthetics, strength, comfort, and exceptional audio performance.
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Generally, taking both earphones out of the case initiates pairing mode automatically. Navigate to the Bluetooth menu on your device and select M&D MW09 (or your specific model). If they do not pair automatically, hold the multi-function button on the earphone until the light pulses.
Master & Dynamic guarantees products against defects in materials or workmanship for a period of one year from the date of original purchase. Batteries are covered for proper functioning for the same one-year period.
Factory reset procedures vary by model, but typically involve holding specific buttons (such as Volume+ and the Multi-function button) simultaneously for about five seconds while the headphones are powered on, until the indicator lights flash.
Yes, the M&D Connect app is available for download. It allows users to update firmware, adjust noise-cancelling settings, and customize sound preferences for supported models.
Use a microfiber cloth to clean the exterior. For ear tips, wipe them with a damp cloth and allow them to dry completely. Do not use alcohol or harsh cleaning substances, and ensure no moisture enters the acoustic ports.