HEANTLE Manuals & User Guides

HEANTLE is a provider of smart home security solutions, focusing specifically on advanced electronic door locks and access control systems. Their product lineup includes keyless entry deadbolts, fingerprint smart locks, and touchscreen keypad handles designed for residential use.

HEANTLE devices typically utilize the Smart Life application for remote management and are often compatible with voice assistants like Amazon Alexa and Google Home when paired with a WiFi gateway. The brand emphasizes convenience through multiple unlocking methods, including biometrics, unique passcodes, IC fobs, and mechanical key backups.

• What app do I need for my HEANTLE smart lock?

  Most HEANTLE smart locks connect using the 'Smart Life' app, available on Google Play and the Apple App Store.

• How do I reset my HEANTLE lock to factory settings?

  Typically, you can reset the lock by removing one battery, waiting 3 seconds, putting it back, and then pressing and holding the reset button until you hear a beep. Enter '000#' when prompted to complete the reset. Refer to your specific manual for model-exact steps.

• Does HEANTLE support Alexa or Google Home?

  Yes, many HEANTLE models support voice control via Alexa or Google Home, though this usually requires a separate WiFi Gateway to bridge the connection.

• Where can I get support for HEANTLE products?

  HEANTLE offers support via email at heantle@hotmail.com or by phone at 1-888-223-6660.