HEANTLE WiFi Smart Lock User Manual

1. Introduction

Thank you for choosing the HEANTLE WiFi Smart Lock. This smart lock offers advanced security and convenience for your home, featuring multiple unlocking methods including fingerprint, digital keypad, mobile app, and traditional keys. With integrated Wi-Fi and Bluetooth connectivity, it allows for remote control and compatibility with smart home systems like Amazon Alexa and Google Assistant. This manual provides essential information for the proper installation, setup, operation, and maintenance of your new smart lock.

2. Safety Information

• Read all instructions carefully before installation and use.
• Do not attempt to disassemble or modify the lock. This may cause damage and void the warranty.
• Use only the specified battery type (4 x AA batteries, not included). Do not mix old and new batteries or different types of batteries.
• Ensure the door frame is structurally sound and the lock is installed securely to prevent unauthorized entry.
• Keep your physical keys in a secure location outside the home in case of electronic malfunction or battery depletion.

3. Package Contents

Please verify that all components are present before beginning installation:

• Exterior Smart Lock Assembly (Keypad and Deadbolt)
• Interior Smart Lock Assembly
• Door Handle Assembly
• Mounting Plate
• Strike Plate
• Screws and Installation Hardware
• 2 x Spare Physical Keys
• User Manual (this document)
• Installation Template (usually included in the physical package)

4. Product Overview

Familiarize yourself with the main components of your HEANTLE Smart Lock:

Image: HEANTLE WiFi Smart Lock with its mobile app interface.

Image: Overview of HEANTLE Smart Lock features and unlocking methods.

5. Installation Guide

The HEANTLE WiFi Smart Lock is designed to fit most standard doors. For detailed, step-by-step installation instructions, please refer to the dedicated Installation Manual PDF provided with your purchase or available online. A general overview of compatibility and dimensions is provided below:

Image: Door compatibility and lock dimensions.

Key Installation Considerations:

• Door Thickness: Compatible with doors between 1.5 inches (38mm) and 1.89 inches (48mm).
• Backset: Adjustable for 2.36 inches (60mm) or 2.76 inches (70mm).
• Cross Bore Diameter: Requires a 2.13 inches (54mm) cross bore.
• Door Handing: The lock is reversible and can be installed on both left-handed and right-handed doors. Ensure correct handing during assembly.

For a comprehensive guide, please download the Installation Manual (PDF).

6. App Setup & Connectivity

The HEANTLE Smart Lock utilizes a mobile application for advanced features and remote management. A Wi-Fi Gateway is included to enable remote access and smart home integration.

Image: Multiple unlocking methods and app integration.

6.1 Initial App Setup

1. Download the HEANTLE Smart Lock app from your device's app store (iOS or Android).
2. Create an account and log in.
3. Follow the in-app instructions to add your new smart lock. This typically involves pairing via Bluetooth first, then connecting the included Wi-Fi Gateway to your home network.

6.2 Remote Monitoring and Control

Once connected to the Wi-Fi Gateway, you can monitor and control your lock from anywhere:

Image: Remote check and lock features via the app.

• Check Battery: Monitor the lock's battery level.
• Check Lock Status: See if the door is locked or unlocked in real-time.
• Check Auto-Lock: Configure or verify auto-lock settings.
• Real-Time Record: View entry and exit logs.
• Lock and Unlock: Remotely lock or unlock your door.

Image: Examples of WiFi remote unlock in use.

7. User Management

The HEANTLE Smart Lock allows you to manage multiple users and access methods through the app.

Image: User capacity for different unlocking methods.

• App Members: Support for 999+ app members.
• Fingerprints: Store up to 50 unique fingerprints.
• User Codes: Create up to 100 user passcodes.
• One-Time Codes: Generate temporary codes for guests or service providers.
• Spare Keys: Two physical keys are provided as backup.

Refer to the app's 'Member Management' section for adding, editing, or deleting users and their respective access methods.

8. Operating Instructions

8.1 Unlocking Methods

• Fingerprint: Place your registered finger on the fingerprint sensor. The lock will unlock if the fingerprint is recognized.
• Keypad Passcode: Enter your registered passcode on the digital keypad, followed by the '#' key.
• Mobile App: Open the HEANTLE app and tap the unlock icon.
• Physical Key: Insert the physical key into the keyhole and turn to unlock.

8.2 Locking Methods

• Auto-Lock: The lock can be configured to automatically lock after a set period (5 seconds to 30 minutes) once unlocked.
• One-Touch Locking: Press and hold the '#' key on the keypad for 2 seconds to manually lock the door.
• Mobile App: Open the HEANTLE app and tap the lock icon.

Image: Auto-Lock and One-Touch Locking features.

9. Voice Control Integration

The HEANTLE Smart Lock is compatible with Amazon Alexa and Google Assistant, allowing for convenient voice control.

Image: Voice control integration with smart devices.

• Ensure your Wi-Fi Gateway is connected and the lock is paired with the app.
• Enable the HEANTLE skill/action in your Amazon Alexa or Google Home app.
• Follow the on-screen instructions to link your HEANTLE account and discover your smart lock.
• You can then use voice commands such as "Alexa, unlock the front door" (a security code may be required for unlocking via voice) or "Hey Google, is the front door locked?"

10. Maintenance

10.1 Battery Replacement

The lock requires 4 x AA batteries. When the battery level is low, you will receive a low battery alert via the app. Replace all four batteries simultaneously with new, high-quality alkaline AA batteries.

Image: Low battery alert notification.

10.2 Cleaning

Clean the lock's exterior with a soft, damp cloth. Avoid using abrasive cleaners or solvents, as these can damage the finish and electronic components.

10.3 Environmental Durability

The lock is designed to withstand various environmental conditions, with an IP63 rating for water resistance and operational temperatures ranging from -4°F to 158°F.

Image: Environmental durability of the smart lock.

11. Troubleshooting

If you encounter issues with your HEANTLE Smart Lock, consider the following common solutions:

• Lock not responding: Check battery levels and replace if necessary. Ensure the lock is properly installed and aligned.
• Fingerprint not recognized: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist.
• Keypad not responding: Check for low battery. Ensure no keys are stuck.
• App connectivity issues: Ensure your Wi-Fi Gateway is powered on and connected to your home Wi-Fi network. Restart the app or your phone.
• Remote unlock not working: Verify the Wi-Fi Gateway is online and the lock is within range. Check your internet connection.
• Auto-lock not engaging: Verify the auto-lock setting is enabled and the delay time is configured correctly in the app.

For more complex issues or if the problem persists, please refer to the comprehensive User Manual (PDF) or contact HEANTLE customer support.

12. Specifications

13. Warranty and Support

For warranty information, please refer to the documentation included with your purchase or visit the official HEANTLE website. If you require technical assistance or have questions not covered in this manual, please contact HEANTLE customer support through their official channels. You may also find additional resources in the User Guide (PDF).