ERAY offers a diverse range of reliable smart home devices and consumer electronics, including biometric door locks, rechargeable LED lighting, and karaoke machines.
ERAY is a brand specializing in smart home security, portable lighting, and consumer electronics designed to simplify everyday life. Their product lineup features state-of-the-art biometric fingerprint door locks utilizing Tuya Smart technology, providing seamless keyless entry and home security solutions.
In addition to home security, ERAY provides versatile, energy-efficient lighting solutions, from rechargeable LED work lights with solar capabilities to adjustable touch-controlled desk lamps. They also manufacture entertainment devices like portable karaoke machines, bringing modern convenience and technology directly to consumers. With a focus on durability, practical functionality, and reliable customer support, ERAY aims to enhance both indoor convenience and outdoor readiness.
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You can reach ERAY customer support by emailing service@erayvip.com.
Some models may have the automatic locking mode disabled out of the box. You can manually enable 'Auto Lock Mode' according to the instructions in your user manual, usually by pressing the '#' key or using the Tuya app.
Yes, ERAY smart fingerprint door locks typically require four alkaline AAA batteries. Non-alkaline and rechargeable batteries are not recommended as they can cause operational issues or leak.
The work light has a built-in rechargeable lithium battery. It is highly recommended not to replace it yourself to prevent damage to the device. Please contact support or consult a professional.
If your LED lamp flickers irregularly or appears damaged, stop using it immediately and contact ERAY customer service at service@erayvip.com for assistance.