Dreame Technology specializes in high-end smart home cleaning appliances, including robot vacuums, wet and dry vacuums, and cordless stick vacuums powered by advanced motor technology.
Dreame Technology, established in 2015, is a leading consumer electronics company focusing on smart home cleaning appliances. With a vision to enhance the living quality of global users, Dreame leverages pioneering astrodynamics technologies to develop high-speed digital motors and multi-cone cyclone separation systems. The brand is a prominent part of the Xiaomi ecosystem and provides a wide range of innovative products, from intelligent robot vacuums and mops to powerful cordless stick vacuums.
In addition to floor care, Dreame has expanded its expertise into personal care with high-speed hair dryers and styling tools. Committed to continuous improvement and technological exploration, Dreame designs products that simplify household tasks and elevate the modern home environment through automation and superior performance.
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Generally, you can restore factory settings by pressing and holding the Reset button (often combined with the Wi-Fi or dock button) for 3 seconds until you hear a voice prompt indicating the reset. Consult your specific model's manual for precise button combinations.
It is strongly recommended to use only the officially approved Dreame cleaning solution. Using third-party cleaners, alcohol, or disinfectants may damage the water tank, internal components, or void your warranty.
Download the Dreamehome App, create an account, and tap 'Add Device'. Scan the QR code on your robot (usually under the cover) and follow the on-screen instructions to connect via 2.4GHz Wi-Fi.
Check that the charging contacts on both the base and the unit are clean and dry. Ensure the power cord is securely plugged in. If the battery is overheated from Turbo mode usage, allow it to cool for at least 30 minutes before charging.
The serial number is typically located on a sticker on the bottom of the main unit or underneath the dust bin/water tank assembly.