1. Introduction
Thank you for purchasing the dreame Aqua10s Roller AE Robot Vacuum Cleaner. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read this manual thoroughly before use and retain it for future reference.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance is for household use only. Do not use outdoors or on wet surfaces. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not operate the vacuum cleaner in an area where flammable or combustible liquids are present. Supervise children and ensure they do not play with the appliance.
3. Package Contents
- Robot Vacuum Cleaner (Main Unit)
- Base Station
- Side Brush (pre-installed) x1
- Main Brush (pre-installed) x1
- Roller Mop (pre-installed) x1
- Dust Box (pre-installed, includes dust box filter) x1
- Dust Bag (pre-installed x1) x2
- Washboard Filter x1
- Brush Guard (pre-installed) x1
- Ramp Extension Plate for Base Station x1
- User Manual x1
- Instruction Manual x1
4. Product Overview
The dreame Aqua10s Roller AE is an advanced robot vacuum cleaner designed for comprehensive floor cleaning. It features powerful suction, an innovative roller mop system for wet cleaning, and intelligent navigation capabilities.
Key Features:
- 35,000Pa Powerful Suction: Effectively removes dust, debris, hair, and pet dander from various floor types.
- AquaRoll Mopping System: Sprays clean water onto the roller mop in real-time, loosening stubborn dirt and liquid spills.
- 100°C Hot Water Mop Self-Cleaning: Automatically cleans the roller mop with hot water to remove oil and stains, followed by hot air drying.
- Hot Air Drying: Dries the mop at 65°C to prevent odors and maintain hygiene.
- Edge-to-Edge Cleaning: Extendable roller mop and side brush ensure thorough cleaning along walls and in corners.
- Automatic Dust Collection: The base station automatically empties the robot's dustbin into a large 3.2L dust bag, requiring emptying only every 100 days.
- Automatic Water Refill: The base station automatically mixes cleaning solution and water, refilling the robot's water tank for consistent mopping.
- Smart Obstacle Avoidance: Detects and avoids common household obstacles like shoes and power cords.
- Fast Mapping: Quickly maps your home for efficient and precise cleaning routes.
- Anti-Tangle Duo-Brush: Designed to prevent hair tangles on the main brush, reducing maintenance.
- Matter Protocol Support: Compatible with smart home ecosystems like Amazon Alexa, Google Home, and Apple Home for voice and app control.
Image: The dreame Aqua10s Roller AE Robot Vacuum Cleaner and its base station.
5. Setup
5.1 Unpacking
- Carefully remove all components from the packaging.
- Remove all protective films and packaging materials from the robot and base station.
5.2 Base Station Placement
Place the base station on a hard, level surface against a wall. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front of the base station for optimal robot navigation. Connect the power cord to the base station and plug it into a power outlet.
Image: Proper placement of the base station with clear surrounding space.
5.3 Initial Charging
Place the robot onto the base station. Ensure the charging contacts align. The robot will automatically begin charging. For first-time use, fully charge the robot before operation.
5.4 App Connection
Download the dreame app from your smartphone's app store. Follow the in-app instructions to connect your robot vacuum cleaner to your home Wi-Fi network (2.4GHz only). The app allows for advanced control, mapping, and scheduling.
6. Operating Instructions
6.1 Starting/Pausing/Stopping Cleaning
- Start Cleaning: Press the power button on the robot or use the 'Start' button in the dreame app.
- Pause Cleaning: Press any button on the robot or the 'Pause' button in the app.
- Stop Cleaning: Press and hold the power button for 3 seconds or use the 'Stop' button in the app. The robot will return to the base station.
6.2 Cleaning Modes
The dreame Aqua10s Roller AE offers various cleaning modes, configurable via the app:
- Vacuum Only: For dry debris removal.
- Mop Only: For wet cleaning without vacuuming.
- Vacuum & Mop: Simultaneous vacuuming and mopping.
- Custom Mode: Adjust suction power, mop wetness, and mop pressure for specific areas.
- Quick Route: For efficient cleaning when time is limited.
Image: The robot's mapping and navigation capabilities.
6.3 Carpet Detection
The robot automatically detects carpets. When a carpet is detected, the mop is lifted by 14mm to prevent wetting, and suction power is increased for deeper cleaning.
Image: The robot automatically lifts its mop when detecting carpet.
6.4 Smart Home Integration (Matter Protocol)
The Aqua10s Roller AE supports the Matter protocol, allowing integration with various smart home systems like Amazon Alexa, Google Home, and Apple Home. You can control the robot using voice commands or through your preferred smart home app.
Image: Matter protocol compatibility for seamless smart home integration.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your robot vacuum cleaner.
7.1 Dust Bag Replacement
The base station's dust bag needs replacement approximately every 100 days, depending on usage. The app will notify you when it's full. Open the base station's top cover, remove the full dust bag, and insert a new one.
Image: The base station automatically collects dust into a large bag.
7.2 Water Tank Maintenance
The base station has clean and dirty water tanks. Regularly check the clean water tank and refill it as needed. Empty and clean the dirty water tank to prevent odor and bacterial growth.
Image: The base station automatically supplies water to the robot.
7.3 Roller Mop Cleaning and Drying
After each cleaning cycle, the roller mop is automatically washed with 100°C hot water and then dried with 65°C hot air at the base station. This process ensures the mop is clean and ready for the next use, preventing odors and maintaining hygiene.
Image: The roller mop undergoing automatic hot water cleaning.
Image: The roller mop being dried with hot air.
7.4 Brushes and Filters
Periodically inspect the main brush and side brushes for tangled hair or debris. Use the cleaning tool provided to remove any obstructions. The anti-tangle design minimizes hair wrapping, but occasional cleaning is still recommended. Clean or replace the dust box filter as needed.
Image: The anti-tangle brush system designed to prevent hair from wrapping.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start | Low battery; Power button not pressed; Robot stuck | Charge the robot; Press power button; Clear obstructions |
| Poor suction performance | Dust bag full; Filter clogged; Main brush tangled | Replace dust bag; Clean/replace filter; Clean main brush |
| Mop leaves streaks or is too wet/dry | Dirty water tank full; Clean water tank empty; Mop wetness setting incorrect | Empty dirty water tank; Refill clean water tank; Adjust mop wetness in app |
| Robot cannot find base station | Base station obstructed; Robot too far from base station | Ensure clear space around base station; Manually place robot near base station |
| App connection issues | Incorrect Wi-Fi password; Router too far; Only 5GHz Wi-Fi available | Re-enter password; Move robot closer to router; Ensure 2.4GHz Wi-Fi is active |
9. Specifications
| Feature | Detail |
|---|---|
| Brand | dreame |
| Model Number | RLH21SE |
| Color | White |
| Product Dimensions (L x W x H) | 42 x 41 x 51 cm |
| Suction Power | Up to 35,000 Pa |
| Mop Cleaning Temperature | 100°C (212°F) hot water |
| Mop Drying Temperature | 65°C hot air |
| Dust Bag Capacity | 3.2L (approx. 100 days usage) |
| Battery Composition | Lithium Ion |
| Voltage | 100 Volts |
| Power Source | Corded Electric |
| Controller Type | App control, Touchpad control, Button control, Voice control |
| Filter Type | Multi-stage filtration system |
| Robot Functionality | Vacuuming, Mopping, Auto-empty, Auto-refill, Self-cleaning, Obstacle avoidance, Mapping |
| Smart Home Compatibility | Matter Protocol (Amazon Alexa, Google Home, Apple Home) |
| Country of Origin | China |
10. Warranty and Support
10.1 Warranty Information
The dreame Aqua10s Roller AE comes with a warranty of up to 3 years, depending on the product. All products purchased through official channels are covered by this warranty. Please refer to the official dreame website for detailed warranty terms and conditions.
10.2 Customer Support
For any inquiries, technical assistance, or repair services, please contact dreame customer support:
- Phone: 050-5050-8170 (Reception hours: 9:00 - 18:00, year-round)
- Email: support.jp@dreame.tech
Experienced staff are available to provide prompt and careful assistance. Domestic repair centers are located in Osaka and Saitama for efficient service.