AKIYO Manuals & User Guides

AKIYO is a consumer electronics brand dedicated to providing affordable and accessible home entertainment products. The company primarily focuses on portable visual technology, manufacturing a range of compact projectors that support 1080P resolution, WiFi, and Bluetooth connectivity. These projectors are designed for versatility, suitable for home theater setups, outdoor movie nights, and gaming sessions. In addition to projection devices, AKIYO offers portable DVD players equipped with rechargeable batteries and swivel screens, catering to families and travelers looking for on-the-go media consumption.

The brand emphasizes simplicity and customer satisfaction, ensuring their devices are compatible with modern streaming sticks, smartphones, and gaming consoles. AKIYO stands behind its products with dedicated customer support and warranty programs, aiming to deliver high-quality audio-visual experiences without the high cost of premium equipment.

• Why is there no sound when playing videos on my AKIYO projector?

  If you hear no sound, it is likely due to Dolby Audio settings. Most AKIYO projectors do not support Dolby sound. Please turn off Dolby Digital or Dolby Digital Plus in the audio settings of your connected device (e.g., Fire TV Stick, Apple TV, or Streaming App).

• How do I connect my iPhone to the AKIYO projector?

  To connect an iPhone, you can use an official Apple Lightning to HDMI Digital AV Adapter for a wired connection. For WiFi-enabled models, you can use the Screen Mirroring function by connecting both the phone and projector to the same WiFi network.

• Why can't I stream Netflix or Disney+ wirelessly?

  Due to HDCP copyright restrictions, streaming services like Netflix, Disney+, and Amazon Prime Video cannot be mirrored wirelessly from a phone. To watch these services, plug a TV Stick (Fire Stick, Roku, or Chromecast) or a laptop directly into the projector's HDMI port.

• What should I do if the projected image is blurry?

  First, ensure the room is dark for the best clarity. Adjust the focus wheel manually on the projector until the center of the image is sharp. If the edges are still blurry, ensure the projector is placed horizontally and parallel to the screen, and try minimizing the use of Keystone correction.

• How do I contact AKIYO support?

  You can contact AKIYO customer support via email at support.dp@akiyo.co for general inquiries or warranty claims.