Table of Contents
Product Precautions
- ? Read and follow the information in the user's manual.
- ? Please keep kids away from small components to ensure safety.
- ? Please ventilate before use.
- ? Please note that the wood is not chew-proof.
- ? Please clean up water stains and pet excrement in time.
- ⚖️ Do not place overweight items.
- ✋ Please handle wood and other accessories properly.
Disclaimer
Mcombo asks that you read this manual completely before assembling and operating your new item. Mcombo is not responsible for any damage or injury incurred due to improper or unsafe use of the item. Mcombo specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances. Please keep this manual for future reference.
Installation Preparation
Diagram shows two silhouetted figures. One figure is holding an open book, and the other is holding several wooden planks, suggesting preparation for assembly.
- Please prepare a carpet or mat to protect your floor. You need to spread out all the accessories.
- Please prepare a pair of gloves to avoid being scratched by sharp wooden saw-dust that may occur during installation.
- Please open all the boxes to check that the accessories are complete and in good condition (The accessories list is on page 4 of the original document).
- The box contains some small components; please place them properly before installation to keep them away from kids and ensure safety.
- If you need to use power tools to install this product, please set the speed to low speed in advance. Due to the characteristics of wood products, the use of high speed during installation is likely to damage the wood.
Accessories List
The following parts are included in the package:
Part Number | Description | Quantity |
---|---|---|
1 | Top board | 1x |
2 | Bottom board | 1x |
3 | Side panel with slats | 2x |
4 | Front panel with slats | 1x |
5 | Back panel | 1x |
6 | Side panel | 1x |
7 | Side panel | 1x |
8 | Roof support | 1x |
9 | Side panel | 1x |
10 | Front support | 1x |
11 | Back support | 1x |
12 | Middle divider/shelf | 1x |
13 | Shelf | 1x |
14 | Floor panel | 2x |
15 | Door panel with slats | 1x |
16 | Door panel with slats | 1x |
17 | Base support | 1x |
18 | Base support | 1x |
19 | Base support | 1x |
20 | Base support | 1x |
21 | Base support | 1x |
22 | Base support | 2x |
23 | Support leg | 2x |
24 | Roof panel | 2x |
Hardware included:
Label | Description | Quantity |
---|---|---|
A | Screw (φ6 x 35mm) | 56+1 |
B | Screw (φ15 x 12mm) | 56+1 |
C | Screw (φ8 x 30mm) | 30+1 |
D | Screw (φ7 x 47mm) | 14+1 |
E | Allen Wrench (M4 x 55mm) | 1x |
F | Screw (3.5 x 14mm) | 52+1 |
G | Screw (4 x 35mm) | 10+1 |
H | Screw (M6 x 25mm) | 6+1 |
I | Screw (M6 x 35mm) | 10+1 |
J | Bracket (35 x 12 x 1mm) | 4x |
K | Bracket (32 x 12 x 10mm) | 2x |
L | Bracket (36 x 27mm) | 4x |
M | Bracket (80 x 65mm) | 4x |
N | Foot pad (φ 20mm) | 3x |
Installation Instructions
Follow these steps to assemble your Mcombo Wooden Dog House:
Step 1: Assemble Base Frame
Diagram shows the base frame being assembled. Part 1 (bottom board) is laid flat. Parts 8 (roof support), 9 (side panel), 10 (front support), 11 (back support), and 13 (shelf) are attached to Part 1 using screws (A) and brackets (J) and (F). A close-up shows how screws (F) and (J) are used to connect parts.
- Parts Used: 1, 8, 9, 10, 11, 13
- Hardware Used: A (x24), F (x8), J (x4)
Step 2: Attach Side Panels
Diagram shows the base frame from Step 1. Parts 6, 17, 18, 19, 20, and 21 are attached to the sides of the base structure using screws (A). Part 17 is shown being attached to the bottom board (2) and side panels (6, 9). Parts 18, 19, 20, 21 are attached to the sides.
- Parts Used: 6, 17, 18, 19, 20, 21
- Hardware Used: A (x32)
Step 3: Attach Roof Supports
Diagram shows two roof supports (24) being attached to the top of the main structure using screws (G). Part 1 (bottom board) is visible below.
- Parts Used: 1, 24
- Hardware Used: G (x6)
Step 4: Attach Front and Back Supports
Diagram shows support legs (23) being attached to the front and back of the structure. Parts 1, 24, and 23 are shown. An Allen wrench (E) is used to tighten screws (G). Also shows parts 23 being attached to the main body.
- Parts Used: 1, 23, 24
- Hardware Used: G (x4), E (x1)
Step 5: Assemble Main Body Frame
Diagram shows the main body frame being formed by connecting parts 1 and 2. Screws (E) are used for assembly. The structure resembles a box frame.
- Parts Used: 1, 2
- Hardware Used: E (x1)
Step 6: Attach Slatted Panels
Diagram shows two slatted panels (3) and another slatted panel (4) and a side panel (9) being attached to the main frame using screws (C).
- Parts Used: 3, 4, 9
- Hardware Used: C (x8)
Step 7: Attach Brackets
Diagram shows brackets (B) being attached to the top edges of the side panels (10, 11) and slatted panels (3, 9). The diagram illustrates how to use the brackets.
- Parts Used: 3, 9, 10, 11
- Hardware Used: B (x8)
Step 8: Attach Middle Divider
Diagram shows the middle divider (12) being inserted into the main body and attached to the bottom board (2) and a shelf (13) using screws (C).
- Parts Used: 2, 12, 13
- Hardware Used: C (x4)
Step 9: Attach Middle Divider
Diagram shows the middle divider (12) being attached to the side panels using brackets (B). The structure is taking shape.
- Parts Used: 12
- Hardware Used: B (x6)
Step 10: Attach Slatted Panels
Diagram shows two slatted panels (3 and 9) being attached to the main frame using screws (C).
- Parts Used: 3, 9
- Hardware Used: C (x2)
Step 11: Attach Side Panel
Diagram shows a side panel (7) being attached to the main structure using screws (B) and (H). A close-up shows how to use screw (H) with a bracket (B).
- Parts Used: 7
- Hardware Used: B (x6), H (x1)
Step 12: Attach Slatted Panels
Diagram shows two slatted panels (3 and 9) being attached to the main frame using screws (C).
- Parts Used: 3, 9
- Hardware Used: C (x2)
Step 13: Insert Shelf
Diagram shows a shelf (12) being inserted into the structure and attached using screws (B).
- Parts Used: 12
- Hardware Used: B (x2)
Step 14: Insert Shelf
Diagram shows another shelf (12) being inserted and attached using screws (D).
- Parts Used: 12
- Hardware Used: D (x2)
Step 15: Attach Front and Back Supports
Diagram shows front/back supports (4, 5, 6) being attached to the main structure using screws (B). The diagram shows part 4 and 5 being attached to the side panels and part 6 being attached to the bottom.
- Parts Used: 4, 5, 6
- Hardware Used: B (x4)
Step 16: Attach Roof Panels
Diagram shows two roof panels (12) being attached to the top structure using screws (C).
- Parts Used: 12
- Hardware Used: C (x2)
Step 17: Attach Side Panels
Diagram shows side panels (12) being attached to the main structure using screws (B) and (H). The diagram shows how to use screws (H) with brackets (B).
- Parts Used: 12
- Hardware Used: B (x2), H (x6)
Step 18: Insert Floor Panels
Diagram shows two floor panels (14) being inserted into the bottom of the dog house.
- Parts Used: 14
- Hardware Used: None specified for this step.
Step 19: Attach Back Panel
Diagram shows the back panel (17) being attached to the main structure using screws (C).
- Parts Used: 17
- Hardware Used: C (x8)
Step 20: Attach Side Panels
Diagram shows side panels (17) being attached to the main structure using screws (D) and (E). A close-up shows how to use screw (D) with bracket (E).
- Parts Used: 17
- Hardware Used: D (x12), E (x1)
Step 21: Assemble Base
Diagram shows the base structure being assembled. Parts 19, 20, 21, and 22 are connected using screws (B). The diagram shows the base frame being built.
- Parts Used: 19, 20, 21, 22
- Hardware Used: B (x8)
Step 22: Assemble Base
Diagram shows the base structure being completed with part 18 being attached using screws (B). The diagram shows the base frame being built.
- Parts Used: 18
- Hardware Used: B (x8)
Step 23: Attach Front Frame
Diagram shows a front frame (3) being attached to the front of the dog house using screws (C).
- Parts Used: 3
- Hardware Used: C (x4)
Step 24: Attach Foot Pads
Diagram shows foot pads (N) being attached to the bottom of the base structure using screws (B).
- Parts Used: N
- Hardware Used: B (x12)
Step 25: Attach Door Panels
Diagram shows the slatted door panels (15 and 16) being prepared for attachment. Screws (F), brackets (L), and brackets (M) are used. A close-up shows how to attach the door panels using screws (F) and brackets (L).
- Parts Used: 15, 16
- Hardware Used: F (x28), L (x4), M (x4)
Step 26: Attach Doors to House
Diagram shows the slatted door panels (15 and 16) being attached to the front opening of the dog house using screws (F) and hinges (K). The diagram shows the final assembly of the doors.
- Parts Used: 15, 16
- Hardware Used: F (x16), K (x2)
Warranty
Item | Duration |
---|---|
Wood | 1 Year |
Hardware | 6 Months |
Limitations Applicable to All Warranties
All warranties begin on the date of delivery. All warranties are to the original purchaser from Mcombo /EXACME ONLY.
Warranty Detail Explanation
- Mcombo will replace the defective parts or send a replacement item provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer, for example, damaged part arising in.
- Exclusions also include components with damage caused by:
- Contamination
- Abuse, misuse, accident or negligence
- Commercial use, or use other than normal
- Improper operation, maintenance, or storage
- Mcombo will pay standard shipping rates on all warranted parts for the first year. Mcombo can also sell replacement parts at a discount price when an item is out of warranty policy.
Return/Replacement Policy
Mcombo offers a 30-day return/replacement policy. During this period, Mcombo will cover the shipping cost of return and replacement for a defective and damaged item, and provide pre-paid return labels or pick-up service.
Note: Please disassemble the item before you return it, otherwise there will be a huge cost as oversized and it could even exceed your order amount.
Note: Please do not purchase return labels for a damaged defective item by yourself.
If you have any problem returning the item, please contact Mcombo immediately for assistance.
Mcombo is not responsible for returns due to customer mistake or change of mind, or other non-quality issues. However, Mcombo can assist customers in returning such items.
Note: The customer is responsible for freight costs unless the item is defective and returned due to being refused delivery by the customer or deemed undeliverable by freight carrier. In such cases, fees for a 20% restocking fee may apply.
Mcombo Customer Center
If you have any questions, suggestions, or require assistance, please contact Mcombo. Mcombo will do its best to work with you to ensure you are entirely satisfied.
Contact Information:
- Phone: 1-323-597-1109 (Monday-Friday 9:00 AM - 5:00 PM)
- Email: sales@mcombo.com (Respond within 24 hours)
- Address: Newacme, 3980 Premier Ave, Memphis, TN, 38118
How to Solve Product Issues:
To efficiently help Mcombo solve a problem, please provide the following information when contacting them:
- Your order number
- The part number of the defective/missing part
- The quantity of the issue parts
- Send some pictures of the issue
This information will effectively assist Mcombo in resolving the problem quickly. Please rest assured, you will receive a reply within 24 hours.