Soundcore R50i/P20i/P25i Wireless Earbuds
APP
Download the soundcore app to access all features, such as gaming mode, find device, EQ settings, firmware updates, and more. If your earbuds cannot connect to the soundcore app, reinstall the app or update it to the latest version in your mobile device's app store. Click this link to download: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore
PLACING IN EAR
Choose the EarTips that fit your ears best.
① S, ② M, ③ L
CHARGING
Wipe both earbuds and the USB charging port thoroughly before charging. Fully charge both earbuds and the charging case before first use.
- Remove the insulating sticker on the earbuds before using them for the first time.
- Place the earbuds in the charging case and close it.
- Connect the charging case to the power supply with a certified USB-C charging cable.
Charging indicators: 2hr (full charge), 10 min charge = 2 hr playback.
POWERING ON AND PAIRING
Open the charging case and take the earbuds out of the case. They will turn on automatically and enter Bluetooth pairing mode.
Select soundcore R50i / P20i / P25i * from your device's Bluetooth list when connecting soundcore for the first time. * The device name may vary depending on the region.
MANUAL PAIRING
To manually activate Bluetooth pairing mode, take the earbuds out of the case and then press the touchpads on both earbuds for 3 seconds.
BUTTON CONTROLS
TWS Mode
| Action | Control |
|---|---|
| Play / Pause | Press twice (R) |
| Previous Track | Press and hold for 2 seconds (L) |
| Next Track | Press twice (L) |
| Answer / End Call | Press twice (L/R) |
| Reject Call | Press and hold for 2 seconds (L/R) |
| Activate Voice Assistant | Press twice (L) |
Mono Mode
| Action | Control |
|---|---|
| Play / Pause | Press twice |
| Previous Track | / |
| Next Track | / |
| Answer / End Call | Press twice |
| Reject Call | Press and hold for 2 seconds |
| Activate Voice Assistant | / |
You can also customize controls in the soundcore app.
TURNING OFF
To turn off, place the earbuds back into the charging case and close it. The earbuds will automatically turn off after 30 minutes if they are not connected.
RESET
Reset if the earbuds cannot be paired with each other or with other devices. First, delete the pairing history from your Bluetooth device. Take the earbuds out of the case. Within one minute of the earbuds turning on, press the touchpads on both earbuds for 10 seconds until you hear a notification sound.
LED LIGHT GUIDE
Blinking white: Pairing mode. Solid white: Connected.
FIRMWARE UPDATE
You will be notified when a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. Make sure the earbuds are charging during the update and avoid using them.
SPECIFICATIONS
Specifications are subject to change without prior notice.
| Feature | Specification |
|---|---|
| Input | 5V ⎓ 0.43A |
| Rated Output Power | 5 mW |
| Battery Capacity | 60mAh × 2 (earbuds); 430mAh (charging case) |
| Charging Time | Up to 2 hours |
| Playback Time (varies depending on volume and content) | Up to 10 hours (up to 30 hours with charging case) |
| Driver Unit | 10 mm dynamic driver |
| Frequency Response | 20Hz-20KHz |
| Impedance | 16 ohm |
| Water Resistance Rating (earbuds) | IPX5 |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 m / 33 ft |
CUSTOMER SERVICE
Email: service@soundcore.com
Email (Middle East & Africa): support.mea@soundcore.com
Email (Japan): support@anker.com
Phone (USA/Canada): +1 (800) 988 7973
Phone (UK): +44 (0) 1604 936200
Phone (Germany): +49 (0) 69 9579 7960
Phone (Japan): 03 4455 7823
Phone (China): +86 400 0550036
Phone (South Korea): +82 02-1661-9246
Phone (Middle East & Africa): +971 529750842
Phone (UAE): +971 8000320817
Phone (KSA): +966 8008500030
Phone (Kuwait): +965 22069086
Phone (Egypt): +20 8000000826
Phone (Australia): +61 3 8331 4800
Phone (Turkey): +90 (850) 460 14 14
Phone (Russia): +8 (800) 511-86-23
Phone (India): +91 18003138831
