Soundcore is Anker Innovations’ flagship audio brand, producing high-quality wireless headphones, earbuds, and speakers enhanced with proprietary audio technologies.
Soundcore is the dedicated audio brand of Anker Innovations, a global leader in mobile charging and consumer electronics. Launched to create audio products that spark emotion through superior sound quality, Soundcore utilizes advanced technologies like Coaxial Acoustic Architecture (ACAA), HearID personalized sound, and BassUp technology. The brand has garnered praise from Grammy-winning audio engineers and media outlets worldwide for delivering premium features at accessible price points.
The Soundcore product lineup includes the Liberty series of true wireless earbuds, the Life series of active noise-cancelling headphones, and a robust range of portable Bluetooth speakers such as the Motion and Boom series. Most products integrate seamlessly with the Soundcore app, allowing users to customize EQ settings, update firmware, and manage distinctive features like sleep modes and AI interfaces.
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Place your earbuds in the charging case and leave the lid open. Locate the button on the case and press and hold it for 10 seconds until the LED indicators flash (usually white or red) three times, confirming the reset.
You can contact Soundcore support via email at service@soundcore.com or by calling +1 (800) 988 7973 (US/Canada). Support hours are typically Monday to Friday, 9:00 AM - 5:00 PM (PT).
The Soundcore app is available on the Apple App Store and Google Play Store. It allows you to customize EQ settings, update firmware, and manage device features.
For most earbuds, place them in the charging case with the lid open and press the case button for 3 seconds. For headphones, press and hold the power button for 5 seconds while powered off.