Soundcore R50i/P20i/P25i Wireless Earbuds
Soundcore App
To fully enjoy all features, including gaming mode, equalizer tuning, device locator, and firmware updates, it is recommended to download the Soundcore app. If you cannot connect the earbuds to the Soundcore app, reinstall or update the app to the latest version from your mobile device's app store.
Download the app here: http://dl-soundcore.soundcore.com/qcdl?flow=soundcore
Assembly
Select the ear tips that best fit your ears.
Diagram Description: Diagram shows earbuds with different sized ear tips (S, M, L) for selection.
Charging
Before charging, ensure the earbuds and the USB-C charging port are completely dry. Fully charge the earbuds and the charging case before the first use.
- Remove the protective sticker from the earbuds before first use.
- Place the earbuds into the charging case and close it.
- Connect the charging case to a power source using an approved USB-C charging cable.
Diagram Description: Diagram shows earbuds placed inside the charging case, with a USB-C cable connected to the case. Battery indicators are shown, with '10 min = 2 hr' indicating quick charge.
Powering On & Pairing
Open the charging case and take out the earbuds. The earbuds will automatically power on and enter Bluetooth pairing mode. When connecting for the first time, select "Soundcore R50i / P20i / P25i" from your device's Bluetooth list. The device name may vary by region.
Diagram Description: Diagram shows earbuds being removed from the charging case, and a smartphone screen displaying Bluetooth settings with 'soundcore R50i' selected.
Manual Pairing
To manually enter Bluetooth pairing mode, take the earbuds out of the charging case, then tap and hold the touchpads on both earbuds for 3 seconds until a sound prompt is heard.
Diagram Description: Diagram shows earbuds removed from the case, with arrows pointing to the touchpads and indicating a 3-second press.
Controls
You can also customize controls in the Soundcore app.
Diagram Description: Diagrams illustrate touch controls for TWS (stereo) and Mono (single earbud) modes. Controls include Play/Pause (double tap), Next Track (long press R 2s), Previous Track (long press L 2s), Volume Up (tap R), Volume Down (tap L), Answer/End Call (double tap), Reject Call (long press 2s), Voice Assistant (triple tap L).
| Mode | Action | Description |
|---|---|---|
| TWS | Double Tap (R) | Play/Pause ▶️ |
| TWS | Long Press (R) 2s | Next Track ⏭️ |
| TWS | Long Press (L) 2s | Previous Track ⏮️ |
| TWS | Double Tap (L/R) | Answer/End Call ? |
| TWS | Long Press (L/R) 2s | Reject Call ? |
| TWS | Triple Tap (L) | Activate Voice Assistant ?️ |
| Mono | Double Tap (R) | Play/Pause ▶️ |
| Mono | Double Tap (L) | Answer/End Call ? |
| Mono | Long Press (R) 2s | Next Track ⏭️ |
| Mono | Long Press (L) 2s | Previous Track ⏮️ |
| Mono | Triple Tap (L) | Activate Voice Assistant ?️ |
Powering Off
To power off, return the earbuds to the charging case and close the case. The earbuds will automatically power off after 30 minutes if they are not connected.
Diagram Description: Diagram shows earbuds being placed back into the charging case.
Reset
If you experience issues with pairing the earbuds to each other or to other devices, perform a reset. First, delete the pairing history from your Bluetooth device. Then, remove the earbuds from the charging case. Within one minute of powering on the earbuds, tap and hold the touchpads on both earbuds for 10 seconds until you hear a notification sound.
Diagram Description: Diagram shows earbuds removed from the case, with arrows pointing to the touchpads and indicating a 10-second press.
Indicator Lights Guide
Diagram Description: Diagram shows earbuds in the charging case with indicator lights. One light is described as 'Flashing White' (pairing mode) and another as 'Solid White' (connected/charging).
Firmware Update
You should receive a notification when a new firmware version is detected after connecting the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are charging and avoid using them.
Diagram Description: Screenshots show the Soundcore app interface for checking firmware version, 'What's New' details, and initiating a 'Download' for the firmware update.
Specifications
Specifications are subject to change without prior notice.
| Feature | Specification |
|---|---|
| Input | 5V 0.43A |
| Rated Power Output | 5mW |
| Battery Capacity | Earbuds: 2 × 60mAh ?; Charging Case: 430mAh ? |
| Charging Time | Up to 2 hours |
| Playtime | Up to 10 hours (Up to 30 hours with charging case) (Varies by volume and content) |
| Driver Unit | 10mm Dynamic Driver |
| Frequency Response | 20Hz-20KHz |
| Impedance | 16 Ohm |
| Water Resistance (Earbuds) | IPX5 |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 m / 33 ft |
Customer Support
For inquiries, please contact Soundcore customer support:
- Email: service@soundcore.com
- Middle East & Africa Support: support.mea@soundcore.com
- Japan Support: support@anker.com
- USA/Canada: +1 (800) 7973 988
- UK: +44 (0) 1604 936200
- Germany: +49 (0) 69 9579 7960
- Japan: +81 (0) 3 7823 4455
- China: +86 400 055 0360
- Korea: +82 02-1661-9246
- Middle East & Africa: +971 529750842
- UAE: +971 8000320817
- KSA: +966 8008500030
- Kuwait: +965 22069086
- Egypt: +20 8000000826
- Australia: +61 3 8331 4800
- Turkey: +90 (850) 14 14 460
- Russia: +7 (800) 511-86-23
- India: +91 18003138831
