Mcombo Wooden Dog Crate

Table of Contents

1. Catalog

This document serves as a catalog and user manual for the Mcombo Wooden Dog Crate.

2. Product Precautions

• ? [Read Manual] Read and follow the information in the user's manual.
• ?‍?‍?‍?? [Keep Children Away] Please keep children away from small components to ensure safety.
• ?? [Ventilate] Please ventilate before use.
• ?❌ [Not Chew-Proof] Please note that the wood is not chew-proof.
• ?? [Clean Stains/Excrement] Please clean up water stains and pet excrement in time.
• ⚖️❌ [Do Not Overload] Do not place overweight items.
• ♻️ [Handle Properly] Please handle wood and other accessories properly.

3. Disclaimer

Mcombo requests that users read this manual completely before assembling and operating the new item. Mcombo is not responsible for any damage or injury incurred due to improper or unsafe use of the item. Mcombo specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances. Please keep this manual for future reference.

4. Installation Preparation

1. Prepare a carpet or mat to protect your floor. Spread out all the accessories.
2. Prepare a pair of gloves to avoid being scratched by sharp wooden saw-dust that may occur during installation.
3. Open all boxes to check that the accessories are complete and in good condition (refer to the accessories list).
4. The box contains small components. Place them properly before installation to keep them away from children and ensure safety.
5. If using power tools, set the speed to low speed in advance. High speed may damage the wood.
6. When installing, align all holes and do not tighten all screws first, as this may make installation difficult.

5. Accessories List

The following parts and hardware are included:

Kindly Note:

• Please check the quantity of all parts before installing the product.
• Please do not tighten the screws before completing all the installation steps.

Q: Is there any broken or missing part?

A: If yes, please feel free to contact Mcombo Customer Center (see page 10) for assistance.

6. Installation Instructions

Note on Hole Misalignment: Please do not tighten all screws until all holes are aligned.

Step 1

Attach panel 5 to panel 4. Use 3 screws (A) for each connection point. The panels form a corner.

Parts used: 4 (x1), 5 (x1), A (x3)

Step 2

Attach panels 2 and 3 to the structure formed in Step 1. Panel 2 connects to panel 5, and panel 3 connects to panel 4. Use 3 screws (A) for each connection point between panels 2 and 5, and 6 screws (A) for panel 3 connection to panels 4 and 5.

Parts used: 2 (x1), 3 (x1), A (x3 + x6 = x9 total for this step)

Step 3

Attach panel 1 to the structure. This panel likely forms the remaining side. Use 3 screws (A) for each connection point.

Parts used: 1 (x1), A (x6)

Step 4

Place the top support rods (9) onto the assembled frame. Then, place the top panel (6) on top of the rods. Secure the top panel using 8 screws (C) and the shelf/base panels (7 and 8) using 1 screw (C) each.

Parts used: 7 (x1), 8 (x1), 9 (x2), C (x8)

Step 5

Attach the top panel (6) to the frame. The diagram shows two possible orientations or stages of attaching the top. Secure the top panel using 8 screws (B).

Parts used: 6 (x1), B (x8)

Step 6

Install the hinge (E) and attach the door panel (likely one of the front panels, though not explicitly numbered as a door panel in the parts list, it's implied by the hinge). Use 4 screws (D) for the hinge and the door.

Parts used: D (x4), E (x1)

7. Warranty

Limitations Applicable to All Warranties

All warranties begin on the date of delivery. All warranties are to the original purchaser from MCOMBO /EXACME ONLY.

Warranty Detail Explanation

Mcombo will replace defective parts or send a replacement item provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer (e.g., damaged part arising from misuse).

Exclusions also include components with damage caused by:

• Contamination
• Abuse, misuse, accident, or negligence
• Commercial use, or use other than normal
• Improper operation, maintenance, or storage

Mcombo will pay standard shipping rates on all warranted parts for the first year. Replacement parts can also be sold at a discount price when the item is out of warranty.

8. Return/Replacement Policy

Mcombo: All items come with a 30-day return/replacement policy. During this time, Mcombo will cover the shipping cost of return and replacement for a defective and damaged item, and provide pre-paid return labels or pick-up service.

Note: Please disassemble the item before you return it, otherwise there will be a huge cost as oversized, which could even exceed your order amount.

Please do not purchase return labels for a damaged defective item by yourself.

If you have any problem returning the item, please contact Mcombo immediately for assistance.

Mcombo is not responsible for returns due to customer mistake or change of mind, or other non-quality issues. However, Mcombo can assist customers in returning such items.

Note: The customer is responsible for freight costs unless the item is defective. Items returned due to refused delivery by the customer or deemed undeliverable by the freight carrier are subject to fees for a 20% restocking fee.

9. Mcombo Customer Center

If Mcombo has fallen short of expectations, or if you have questions and suggestions, please refer to the following contact information. Mcombo will do its best to work with you to ensure you are entirely satisfied.

? Phone: 1-323-597-1109 (Monday-Friday 9:00 AM - 5:00 PM)

✉️ Email: sales@mcombo.com (Respond within 24 hours)

? Address: Newacme, 3980 Premier Ave, Memphis, TN, 38118

How to Solve Product Problems

To efficiently solve a problem, please provide the following information when contacting Mcombo:

• Order number
• Part number of the defective/missing part
• Quantity of the issue parts
• Pictures of the issue

This information will effectively assist Mcombo in solving the problem quickly.

Please rest assured, you will receive a reply within 24 hours.