MCombo Wooden Cat House Owner's Manual
Model: 6012-CT27
Table of Contents Summary
This manual covers the following sections:
- Catalog
- Product Precautions
- Disclaimer
- Installation Preparation
- Accessories List
- Installation Instruction
- Warranty
- Return/Replacement Policy
- Mcombo Customer Center
I. Catalog
This section lists the components of the cat house.
II. Product Precautions
- Read and follow all information in the user's manual.
- Keep children away from small components to ensure safety.
- Please ventilate the product before use.
- Do not place overweight items on the cat house.
- Please note that the wood is not chew-proof.
- Clean up water stains and pet excrement in time.
- Handle wood and other accessories properly.
III. Disclaimer
Read this manual completely before assembling and operating your new item. MCombo is not responsible for any damage or injury incurred due to improper or unsafe use of the item. MCombo specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances. Please keep this manual for future reference.
IV. Installation Preparation
- Prepare a carpet or mat to protect your floor and spread out all accessories.
- Prepare a pair of gloves to avoid being scratched by sharp wooden sawdust.
- Open all boxes to check that accessories are complete and in good condition.
- Place small components properly before installation to keep them away from children.
- If using power tools, set the speed to low speed in advance to avoid damaging the wood.
- When installing, align all holes and do not tighten all screws first to avoid making installation difficult.
V. Accessories List
The following parts are included in the box:
Part A x1 | Part B x1 | Part C x1 | Part D x1 | Part E x1 |
Part F x1 | Part G x1 | Part H x1 | Part I x1 | Part J x1 |
Part K x1 | Part L x1 | Part M x1 | Part N x1 | Part O x2 |
Kindly Notes: Please open all boxes to check the quantity and condition of accessories. If there is any broken or missing part, please feel free to contact Mcombo customer service.
Hardware List:
1. M3*12mm (28+2PCS) | 2. M3*14mm (16+1PC) | 3. M3.5*25mm (4+1PC) | 4. M3.5*35mm (10+1PC) | 5. M6*30mm (2PCS) |
6. M6*35mm (2PCS) | 7. M6*45mm (22+2PCS) | 8. M8*30mm (2PCS) | 9. Ø8*20mm (9+2PCS) | 10. Ø8*20mm (4PCS) |
11. (1PC) | 12. (2PCS) | 13. (1PC) | 14. (2PCS) | 15. (2PCS) |
VI. Installation Instruction
General Note: If parts have slight deviations, pilot holes are marked. Align parts and install according to the manual.
Step 1:
Attach Part E and Part F using 8x Part 9.
Parts E x1, F x1, 9 x 8PCS
Step 2:
Attach Part I to Parts E and F using 4x Part 7. Ensure correct orientation of Parts E & F.
Part I x1, 7 x 4PCS
Step 3:
Attach Part A and Part B to the structure using 2x Part 7.
Parts A x1, B x1, 7 x 2PCS
Step 4:
Connect Parts A, B, and E using 8x Part 7.
Parts A x1, B x1, E x1, 7 x 8PCS
Step 5:
Attach Part C to the structure using 2x Part 4 and 1x Part 9.
Part C x1, M x1, 4 x 2PCS, 9 x 1PC
Step 6:
Attach Part C (top panel) to Parts A, E, and F using 4x Part 4 and 2x Part 7.
Parts C x1, E x1, A x1, F x1, 4 x 4PCS, 7 x 2PCS
Step 7:
Attach Part D (bottom panel) to Parts A, C, E, and F using 4x Part 4.
Part D x1, A x1, C x1, E x1, F x1, 4 x 4PCS
Step 8:
Attach Parts 14 (2PCS) and 15 (2PCS) to the front side of the structure using 4x Part 2 and 4x Part 15.
Parts D x1, 4 x 4PCS, 7 x 2PCS, 2 x 16PCS, 14 x 2PCS, 15 x 2PCS
Step 9:
Attach Part J to the structure using 1x Part 6 and 2x Part 7. Ensure Part 7 is installed from the back panel.
Part J x1, 6 x 1PC, 7 x 2PCS
Step 10:
Attach Part K to the structure using 1x Part 6 and 2x Part 7.
Part K x1, 6 x 1PC, 7 x 2PCS
Step 11:
Install the top Part L using 4x Part 3 and 2x Part 8. Attach Part N.
Part L x1, N x1, 3 x 4PCS, 8 x 2PCS
Step 12:
Attach Parts G and H to the structure using 3x Part 1, 2x Part 5, and 2x Part 12.
Parts G x1, H x1, 1 x 20PCS, 5 x 2PCS, 12 x 2PCS
Step 13:
Secure the structure using 8x Part 1 and 1x Part 11, and 1x Part 13.
1 x 8PCS, 11 x 1 PC, 13 x 1PC
Step 14: Wall Mounting Preparation
The parts marked with '√' are required for this installation step. According to the height of the cat house, find the right place to drill the hole in the wall.
O x2
Step 15: Wall Mounting
The parts marked with '√' are required for this installation step. Secure the cat house to the wall.
O x2
Step 16: Secure to Wall
The parts marked with '√' are required for this installation step. Secure the cat house to the wall with a plastic tie.
O x2
Step 17: Finish
Assembly is complete.
VII. Warranty
Warranty Detail Explanation
Mcombo will replace defective parts or send a replacement item provided the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer. This includes damage arising from negligence or improper operation.
Limitations Applicable to All Warranties
- Exclusions also include components with damage caused by:
- Contamination
- Abuse, misuse, accident, or negligence
- Commercial use, or use other than normal
- Improper operation, maintenance, or storage
All warranties begin on the date of delivery and are valid for the original purchaser from Mcombo /ExacMe ONLY.
Mcombo will pay standard shipping rates on all warranted parts for the first year. Replacement parts can be purchased at a discount price when the item is out of warranty.
Component | Warranty Period |
---|---|
Wood | 1 Year |
Hardware | 6 months |
VIII. Return/Replacement Policy
Mcombo offers a 30-day return/replace policy for defective and damaged items. During this period, Mcombo will cover the shipping cost of return and replacement, and provide a pre-paid return label or pick-up service.
Note: Please disassemble the item before returning it to avoid oversized shipping costs.
Do not purchase return labels for damaged or defective items yourself. If you have any issues with returning an item, please contact Mcombo customer service immediately.
Mcombo is not responsible for returns due to customer mistakes or change of mind, but can assist in arranging pick-up service at a reasonable price.
Note: The customer is responsible for freight costs unless the item is defective. Items returned due to refused delivery or deemed undeliverable by the freight carrier are subject to a 20% restocking fee.
IX. Mcombo Customer Center
For any questions, suggestions, or issues with your Mcombo product, please contact us:
- Phone: 1-323-597-1109 (Monday-Friday 8:00 a.m. - 4:00 p.m. PST)
- Email: sales@mcombo.com (Respond within 24 hours)
- Address: Newacme, 3980 Premier Ave, Memphis, TN, 38118
To help us efficiently solve any product issues, please provide your order number, the part number of the defective/missing part, the quantity of the issue parts, and relevant pictures when contacting us.
You will receive a reply within 24 hours.