Q&Ka'idojin daidaitawa
Jagorar Mai Amfani
Tsarin Mu
Manufofin mu
A matsayin ɓangare na uku na tsaka tsaki, BV daidaitawa yana kimanta sakeviews ƙyale masu amfani don raba ra'ayoyinsu na gaskiya yayin samar da kariya ta kariya don hana abun ciki mara dacewa ko maras dacewa daga nunawa. Don haka ba mu ƙyale:
- Cherry zabar abun ciki. Duk wani yanki na abun ciki (gami da abun ciki mara kyau / ƙananan ƙimar tauraro) wanda ya wuce daidaitawa da sahihanci za a buga shi.
- Ba mu ƙyale abokan ciniki su daina da/ko cire wallafe-wallafen abun ciki mara kyau/ ƙarancin tauraro ba.
- Har ila yau ba mu ƙyale abokan ciniki su cire abun ciki mara kyau ba dangane da ƙuduri.
Za mu ƙyale abokan ciniki su bar review sharhi game da ƙuduri, kuma za mu ƙyale masu amfani su bar sake na biyuview idan dai yana da sabbin / bayanai masu mahimmanci ga masu amfani.
Manufar Sahihanci: https://www.bazaarvoice.com/legal/authenticity-policy/
Manufar Saukarwa: https://bazaarvoicesuccess.force.com/s/article/Moderation-Take-Down-Policy
Takaitaccen Jagora
Teburin da ke ƙasa ya ƙareview na ƙin yarda da tsaka tsaki (watau an yarda) lambobin. Duk reviews da aka ƙi an kasafta su da daidai tags domin samun saukin warware matsalar da bayar da rahoto. Da fatan za a koma zuwa cikakken jeri don cikakkun bayanai da kwatance. 
Default Guides
Waɗannan ƙa'idodin daidaitawa sune mafi kyawun ayyuka na Bazaarvoice kuma a duk duniya sun shafi duk masana'antu da a tsaye. Kowannensu yana wakiltar ingantacciyar hanya don karewa da haɓaka haɗin kai. Bambance-bambancen na iya bayyana dangane da masu sauraron abokin ciniki, makasudi, da sautin alama.
Tsohuwar dabaru yana ƙarƙashin ƙaramin canji.
Sabis na Abokin Ciniki (CS ƙi)
Takamaiman tambayoyin oda (Lambar Ƙin yarda da CS)
Idan abun ciki ya ƙunshi kowane takamaiman bincike na oda, ba tare da la'akari da ko shine farkon abin da aka fi mayar da hankali ba, sannan lambar CS. Wannan ya haɗa da tambayoyi game da rashin karɓar takamaiman umarni, tambayoyi game da ɓangarori da suka ɓace a cikin oda da aka karɓa, tambayoyi game da dawowa da musanyawa ko wasu manufofi ko buƙatun taimakon abokin ciniki tare da odar su, da sauransu.
NOTE: Lamba CS kawai a ƙarƙashin wannan jagorar idan an yi oda.
Gudanar da Kasuwancin Kasuwanci (DBA Reject)
Jagorar Kasuwanci daga Abokin ciniki: Idan abun ciki yana ƙarfafa wasu abokan ciniki don siyan samfurin daga wani wuri ban da abokin ciniki, to lambar DBA da abun ciki za a KI RUWA. Misali
“Ya kamata ku yi siyayya; Farashin ya yi tsada sosai daga nan.”
Jagorar Kasuwanci zuwa ga mai gasa: Idan abun ciki a sarari yana jagorantar kasuwanci zuwa ga mai fafatawa (ko mai suna ko ba a bayyana sunansa ba), to lambar DBA. Misali "Samu waɗannan daga intanet, maimakon haka, sun fi rahusa," ko "Samu waɗannan daga Store X maimakon, suna da zaɓi mafi girma."
Harshen Waje (Kin FL)
Ya kamata abun ciki ya kasance ko dai cikin yaren da ake sa ran, ko cikin Ingilishi. Harshen Ingilishi da aka samo a cikin abun ciki na kowane yaren da ake tsammani baya bada garantin FL codeing a ciki da kanta kuma yakamata a daidaita shi tare da jagororin abokin ciniki na yanzu.
Duk da haka, kowane harshe ban da Ingilishi ko yaren da ake sa ran ya kamata a ci gaba da zama FL (sai dai kalmomin waje ko jimlolin da aka fi fahimta, kamar "ba haka ba bueno" ko "bon voyage", "merci beaucoup").
Lokacin da batun da ke ƙarƙashin review ya ƙunshi Harshen Waje, kamar kwatance, launuka, wurare, sassan jiki da sauransu, irin waɗannan sharuɗɗan ba sa shafar FL codeing lokacin da aka yi amfani da su a cikin sake.view. Example zai zama "Night Creme anti-hau" a cikin wani Turanci review ko "TX BBQ haƙarƙari" a cikin Mutanen Espanya review.
FL Don ƙasashen waje (marasa EN)
Ana iya Amincewa da Wasu Turanci
Idan Harshen da ake tsammani Ingilishi ne, tsohowar jagorar FL tana aiki.
Idan Harshen da ake tsammanin wani abu ne sai Ingilishi, abokin ciniki baya karɓar Ingilishi a matsayin harshen duniya. Koyaya, abun ciki wanda ya ƙunshi ɗan ƙaramin Ingilishi (jumla, max) amma galibi an rubuta shi cikin yaren da ake tsammani baya buƙatar lambar FL ko ƙi.
Gabaɗaya bai dace ba (GIU ƙi)
Gabaɗaya Maganganun da ba su dace ba: Idan abun ciki ya ƙunshi tsokaci, barazana, marasa gaskiya, ko tsokaci (wanda aka ayyana da ganganci, tsokana, ko tare da bayyananniyar manufar ko dai ɓata wa wani rai ko tsokanar fushi daga wani), idan abun ciki ya ƙunshi ɓatanci (ɓacin rai). maganganun da aka san ba gaskiya ba ne), ko kuma idan abun ciki ya ƙunshi harin sirri akan mutum ko kasuwanci, to lambar GIU da abun ciki za a KISHI.
Bugu da ƙari, idan abun ciki yana da alaƙa da ƙwayoyi, a fili ba bisa ka'ida ba, ko ya ƙunshi sharhin batsa ko na jima'i, to lambar GIU da abun ciki za a KISHI. Kamar koyaushe, koma zuwa samfurin don mahallin da dacewa.
Bayanin Wariya da Kalaman Kiyayya: Idan abun ciki yana yin kalaman nuna wariya ko son zuciya game da kowane mutum ko rukuni, to lambar GIU da abun ciki za a KI ƙin yarda da su. Wannan ya haɗa da, amma ba'a iyakance shi ba, sharhi dangane da halayen jiki, asalin ƙasa, addini, jinsi, yanayin jima'i, nakasa, shekaru, da sauransu.
Lafazin: Idan abun ciki ya ƙunshi kowane zagi ko ɓatanci (gami da rubutun ƙirƙira irin su sh!t), to lambar GIU da abun ciki za a KISHI. Maganganun lafazi irin su freaking, fricking, fracking, dang, da darn baya bada garantin kin amincewa.
Karɓar Alamomi: Idan abun ciki ya ƙunshi kowane alamomin guda huɗu (bangaren ɓangaren alamar), sannan code GIU kuma ƙi. [@] [$] [*] […], da kuma duk wani abun ciki da ke ƙunshe da kalmar “script” a cikin maƙallan <> kamar haka: < script > < /script >.
Hoto (Kin yarda da IMG)
Yi la'akari da mahallin abokin ciniki da samfurin, saboda abin da aka yarda da shi a cikin hoto don nau'in samfuri ɗaya bazai yarda da nau'in samfurin daban ba. (misali hotunan mutumin da ya yi amfani da samfurin, hotunan da aka ɗauka a inda samfurin yake kamara ko waya, hotunan farauta ko kamun kifi, hotuna inda samfurin makami ne).
- Ƙin tsiraicin ko ganuwa na yankuna masu lalata
- Ki ƙin duk wani abu mai haɗari ko haram
- Karɓar duk wani abu mai banƙyama (misali ayyuka na jiki, raunuka, alfasha/hannun da ba su dace ba ko matsayi)
- Karɓi idan an yi amfani da samfurin ta hanyar da ba daidai ba (misali gasa BBQ a cikin gida, bulo a cikin injin wanki)
- Nuna haja da hotuna masu alamar ruwa (banda hotunan abokan ciniki)
- Karɓar bidiyoyi sama da mintuna 10
- Ƙi idan hoto ne idan irin wannan rashin ingancin ingancin ba shi yiwuwa a gane menene shi
Matsalolin iri ɗaya sun shafi nau'ikan abun ciki ban da sakeviews, sai dai in an lura da shi a cikin takamaiman jagorar abokin ciniki.
Ana amfani da lambar IMG don KOWANE RA'AYIN DA aka samu a cikin hoton da aka haɗe sai dai lambar LI, wanda kuma ya kamata a zaɓa don kowace al'amuran Sha'awar Shari'a da aka samu a ainihin hoto/bidiyo. Ƙididdiga tsaka tsaki ba lallai ba ne don batutuwan da ke ƙunshe a cikin hoton. Duk sauran lambobi masu aiki ya kamata a yi amfani da su don batutuwan da aka samu a kowane filin.
Lura: Idan ainihin samfurin da kansa ko marufinsa ya ƙunshi abubuwan da ba za a iya watsi da su ba waɗanda ke bayyane a cikin hoton, kamar harshen waje, tsiraici, lalata, ko URL rubuta akan samfur ko marufi, kar a yi lambar IMG. Ya kamata ku har yanzu code IMG don kowane matsala tare da hoton waje na ainihin samfurin kanta ko marufi.
Sha'awar Shari'a (An ƙi)
Shaidar Cin Zarafi ga Yara, Labarin Batsa na Yara, Mummunan Rauni ga Ko Mutuwar Yaro, ko Na Manya: Idan kowane nau'in rubutu na abun ciki ko haɗe-haɗe da hotuna / bidiyo ya ba da shawara ko ƙunshi shaidar tashin hankali ga yaro, ko hotunan batsa na yara to lambar LI kuma aika imel tare da abun ciki, id da sunan abokin ciniki zuwa jagororin @bazaarvoice.com don sanar da ƙungiyar cikin gida. Hakanan code LI kuma aika imel tare da bayanin abun ciki zuwa jagororin @bazaarvoice.com idan akwai shaidar mummunan rauni ga/mutuwar yaro ko mutuwar babba saboda kuskuren samfur. (ci gaba)
Sha'awar Shari'a: Idan abun ciki ya ƙunshi kira don matakin shari'a a kan abokin ciniki ko kuma ya yi iƙirarin cewa abokin ciniki yana karya doka, gami da abubuwan jabu/na jabu ko kayan fashin teku, to lambar LI. Irin waɗannan “kira” ko da’awar na iya ƙunshi kalmomi kamar kira, ƙara, da ƙarar matakin aji. Faruwar waɗancan kalmomin, ko wasu kamar su, duk da haka, ba lallai ba ne ya shafi LI-codeing.
Haɗari mai yuwuwa: Idan mai amfani ya ambaci cewa wani abu game da samfurin ko amfanin sa ba shi da aminci, to lambar LI.
Rauni: Idan abun ciki ya ambaci cewa ko dai sanannen rauni ya faru ga mutum ko dabba ko kuma asarar dukiya ta faru saboda kuskuren samfur, to lambar LI.
Bayanin da Za'a iya Ganewa Kanka (Kin yarda da PII)
Bayanin Gane Kai: Idan abun ciki ya ƙunshi keɓaɓɓen bayanin mutum, to lambar PII da abun ciki za a KISHI. Wannan ya haɗa da lokuta inda aka haɗa isassun bayanai don a iya fahimtar kowane ɗayan waɗannan abubuwan:
- Cikakkun sunaye (sai dai na shahararrun mutane ko manyan jama'a)
- Lambobin waya
- takamaiman adireshi na zahiri (a cikin Burtaniya, lambobin gidan waya masu lamba 5 zuwa 7 shima yakamata a ƙi, ko sun kai ga takamaiman adireshin ko a'a)
- Adireshin i-mel
Shaida Sata: Idan abun ciki ya ƙunshi bayanan da za su iya haifar da gano sata, to, za a ƙididdige shi PII da abun ciki:
- Bayanin katin kiredit
- Gwamnati ta bayar da lambobin katin shaida
- Lambobin tsaro na zamantakewa
- Lambobin asusun banki
- Lambobin farantin lasisi (a cikin yanayin hotuna, bayyane a bayyane)
Banda:
- An yarda da bayanin tuntuɓar abokin ciniki ko na kowane kamfani muddin bai dace ba.
- Idan akwai ƙarin filin da ya bayyana yana neman bayanai daga sakeviewer, misali 'cikakken suna,'' lambar waya,' 'adireshin imel,' da dai sauransu, sannan bayanin da ke amsa buƙatun sunan filin ba shine dalilin ƙi ba.
o Filin 'Laƙabin' neman sunan mai amfani ne, kuma ba a yarda da cikakken suna a cikin wannan filin ba.
o Filin 'Location' buƙatun yanki ne na gama gari kamar birni da jiha, kuma ba a ba da izinin cikakken adireshi na zahiri a cikin wannan filin ba.
Farashin (PRI Neutral - wanda aka buga, ba ya haɗawa)
Idan abun ciki ta kowace hanya yana nuni da takamaiman farashin sakeviewed samfur, kowane samfur, sabis, ko jigilar kaya, sannan lambar PRI. Irin waɗannan nassoshi na iya zama tabbatacce ("Na biya $20.00"), kwatancen ("Na biya ƙasa da $20.00") kimanin ("Yana da kusan $20.00"), ko kuma hasashe ("Zan biya $20.00"). Gabaɗaya nassoshi game da samfur, ga misaliample, "kyakkyawan ƙima" ko samun "farashi mai girma" ba sa garantin lambar PRI don wannan abokin ciniki. Nassoshi zuwa "kyauta" ba su da garantin yin lambar PRI.
Ƙaddamarwa da Kuɗi (PC Neutral - wanda aka buga, ba ya haɗawa)
Idan abun ciki ya ambaci duk wani tallace-tallace da aka bayar don kowane samfurin abokin ciniki, gami da kyauta, takardun shaida, tallace-tallace, izini, ko wasu tallace-tallace, to lambar PC. Magana zuwa ga "samples” ba da garantin codeing na PC ba.
Bayanan Retailer (RET Neutral - An buga, ba ya haɗawa)
Idan abun ciki ya ambaci kowane kamfani, gami da abokin ciniki, azaman mai siyar da kaya ko ayyuka, sannan lambar RET. Ambaton kowane kamfani, gami da abokin ciniki, azaman alamar samfur ko masana'anta ba dalilin yin lambar RET ba.
Shipping & Cika (SI ƙi)
Code SI idan:
- Abun ciki yana zaune akan kwarewar jigilar kaya (mai kyau ko mara kyau). Irin waɗannan abubuwa na iya haɗawa amma ba'a iyakance ga marufi, lokutan wucewa, ɓangarori da suka ɓace, farashin jigilar kaya, ko karɓar launi/ girman samfur mara daidai ba,
- A sakeviewba a sami samfurin ba,
- A sakeviewan karɓi samfurin da ba daidai ba,
- Samfurin baya aiki saboda lalacewa (bai haɗa da gazawar masana'anta ba).
Banda: kar a yi code SI idan batun sakeview sabis ne ko kantin sayar da kayayyaki.
Spam (Kin yarda da SPM)
Idan wannan yanki na abun ciki yana kwafi akan ma'auni mai girma, to lambar SPM. Kwafi/manna shigarwar da wani mai amfani ba sa ba da garantin yin rikodin SPM ko ƙin yarda da shi, sai dai idan kwafin ɗin ya yi yawa har ya nuna babban abin da ya faru na saƙon zamba.
Lura, yana da wuya a yi amfani da wannan ta hanyar daidaitawa saboda yanayin yadda sakeviewAna fatattaka su kuma an tarwatsa su zuwa ƙungiyar daidaitawa. Ƙungiya ta Gaskiya ta fi gano kwafi akai-akai.
Ƙarƙashin shekaru (UA ƙi)
Idan abun ciki ya ƙunshi kowane rubutu wanda ke gano sakeviewer a matsayin wanda bai kai shekara 13 ba, sannan lambar UA da abun ciki za a KISHI.
Keɓancewar GDPR don EMEA: Idan abun ciki ya ƙunshi kowane rubutu da ke tantance sakeviewer a matsayin wanda bai kai shekara 16 ba, sannan lambar UA da abun ciki za a KISHI.
URLs (URL ƙi)
URLs: Idan abun ciki ya ƙunshi hyperlinks ko URLs, sannan code URL. Banbance: sunayen samfur waɗanda ke ɗauke da “.com,” da nassoshi zuwa tashar yanar gizon abokin ciniki (misali, walmart.com, shagon.com, bestbuy.com/accessories, da sauransu).
Ƙarin URL Sharuɗɗa don Amsoshi Masu Lalacewa/Maganganun Dillali
Mafi yawan URLs Amintacce: Masu kera samfur ne ke ba da Amsoshi masu ƙima, yayin da dillalan gida/masu samar da sabis ke bayar da Bayanin Dillalan. Kowa URLs an yarda idan dai ba su jagorantar kasuwanci daga abokin ciniki ba. (Na misaliample, haɗa abokin ciniki zuwa na'ura mai aikawa webshafin don littafin jagorar samfur ko zuwa tashar goyan bayansu ba shi da kyau. Haɗa abokin ciniki zuwa wani rukunin yanar gizo ban da na abokin ciniki don siyarwa ko siya yakamata a sanya lamba URL).
Mara Muhimmanci (Kin yarda da VAC)
Don Reviews kawai
Code VAC idan:
- Ba ya ƙunshi wani bayani ko ji game da batun da ke ƙarƙashin sakeview. Batun da ke ƙarƙashin review na iya zama samfur na zahiri, sabis, gogewa, shago, otal da sauransu,
- Ba ya haɗa da haruffa a cikin sakeview filin “rubutu”, ko filin rubutu ya ce, “Ba a Samar da Ƙimar,”
- Ya ƙunshi bazuwar haruffa fiye da kima ko kirtayen kalmomi marasa ma'ana,
- An yi rashin kyau a rubuce kamar yadda ba a iya fahimta ba.
Domin Sharhi kawai
Code VAC da abun ciki za a ƙin yarda da shi idan:
- Ya ƙunshi bazuwar haruffa fiye da kima ko kirtayen kalmomi marasa ma'ana,
- Ba shi da mahimmanci ga samfur ko sakeview ana yin sharhi akai,
- An yi rashin kyau a rubuce kamar yadda ba a iya fahimta ba.
Don Tambayoyi kawai
Code VAC da abun ciki za a ƙin yarda da shi idan:
- Ba tambaya bane
- Ya ƙunshi bazuwar haruffa fiye da kima ko kirtayen kalmomi marasa ma'ana,
- Ba shi da mahimmanci ga samfurin / rukuni da aka jera,
- An yi rashin kyau a rubuce kamar yadda ba a iya fahimta ba.
Domin Amsoshi kawai
* Code VAC da abun ciki za a ƙin yarda idan: *
- Ya ƙunshi bazuwar haruffa fiye da kima ko kirtayen kalmomi marasa ma'ana,
- A bayyane yake ba ƙoƙari na amsa tambayar da ke da alaƙa ba,
- Ya bayyana don haɗa yunƙurin haifar da tattaunawar da ba ta dace da samfurin ba,
- An yi rashin kyau a rubuce kamar yadda ba a iya fahimta ba.
Samfurin da ba daidai ba (Kin WP)
Idan abun ciki a bayyane bai shafi sunan samfurin da ke da alaƙa ba, to lambar WP da abun ciki za a KISHI. Abubuwan da ba daidai ba masu alaƙa da jigilar kaya: WP baya amfani da kowane matsala na samfur mara daidaitaccen jigilar kaya.
Wannan ya haɗa da batutuwan da suka shafi rashin karɓar samfur ko karɓar samfurin da bai dace ba.
Lambobin Ciki
Lambobin masu zuwa na iya bayyana a benci na aiki ko bayar da rahoto kuma suna da alaƙa da sarrafa kansa ko na ciki. An jera su a nan don nuna gaskiya kuma ba za a iya canza su ba.
Abun Kwafi (DUP)
Lambar DUP ba lambar daidaitawa ba ce, a'a, Ƙungiyar Sahihanci ce ke amfani da ita don nuna rashin tabbas.view ayyuka, kamar mahara reviews akan samfur guda ɗaya ta mai amfani na musamman. Ba zai yiwu a juyar da sake baviews tare da lambar DUP daga Workbench saboda Ƙungiyoyin Sahihanci suna yin yanke shawarar su ne ba kawai na abun ciki na yanzu ba amma kowane yanki na abun ciki mai alaƙa. A sakamakon haka, suna da ƙarin bayani game da halayen reviews/reviewer. Idan akwai wata tambaya ko damuwa game da review tare da lambar DUP, da fatan za a ƙirƙiri shari'ar Taimako don neman ƙarin bayani daga Ƙungiyoyin Gaskiya.
Lura, wannan lambar tana da launin toka a benci kuma ba za a iya canza ta ta hanyar daidaitawa ko abokan ciniki ba. Bude shari'ar tallafi don tambaya game da aikace-aikacen sa.
Abubuwan da ba su da tabbas / zamba (FRD)
Lambar FRD ba lambar daidaitawa ba ce, a'a, Ƙungiyar Sahihanci ce ke amfani da ita don nuna rashin tabbas.view aiki. Ba zai yiwu a juyar da sake baviews tare da lambar FRD daga Workbench saboda Ƙungiyoyin Sahihanci suna yanke shawararsu akan ba kawai yanki na yanzu ba amma kowane yanki na abun ciki mai alaƙa. A sakamakon haka, suna da ƙarin bayani game da halayen reviews/reviewer. Idan akwai wata tambaya ko damuwa game da review tare da lambar FRD, da fatan za a ƙirƙiri shari'ar Tallafi don neman ƙarin bayani daga Tawagar Gaskiya.
A kula, Wannan lambar tana da launin toka a benci kuma ba za a iya canza ta ta hanyar daidaitawa ko abokan ciniki ba. Bude shari'ar tallafi don tambaya game da aikace-aikacen sa.
Yana Bukatar Badging (NBD)
Lambar NBD ba lambar daidaitawa ba ce, a'a, Ƙungiyar Sahihanci ce ke amfani da ita don nuna rashin tabbas.view ayyuka, kamar abun ciki na ma'aikaci wanda aka ƙaddamar ba tare da bayyana alaƙa ba.
A kula, Wannan lambar tana da launin toka a benci kuma ba za a iya canza ta ta hanyar daidaitawa ko abokan ciniki ba. Bude shari'ar tallafi don tambaya game da aikace-aikacen sa.
Abokin ciniki (ABC) ya amince da shi & Abokin ciniki (RBC) ya ƙi
ABC da RBC ba lambobin daidaitawa ba ne, maimakon alamun ayyukan da abokin ciniki ya ɗauka ta wurin aiki.
Shigo da (IMP)
Ana amfani da lambar IMP lokacin da aka shigo da abun ciki.
Gyarawa (REMOD)
REMOD ba lambar daidaitawa ba ce. Ana amfani da lambar REMOD lokacin da aka ba da rahoton abun ciki da aka amince da shi a baya a matsayin wanda bai dace ba kuma an mayar da shi ta hanyar daidaitawa.
Gabatarwar Kwafi (SDUP)
SDUP ba lambar daidaitawa ba ce. Ana amfani da lambar SDUP lokacin sake guda ɗayaviewer sallama karo na biyuview akan samfurin da suka rigaya sun sakeviewed.
Stop Syndication (STP)
STP ba lambar daidaitawa ba ce. Ana amfani da lambar STP lokacin da aka gano abun ciki a matsayin wanda bai dace da haɗin kai ba.
10901 Stonelake Blvd. : Austin, TX 78759
bazaarvoice.com : (866) 522-9927
Takardu / Albarkatu
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Basarvoice Q&A Jagororin daidaitawa [pdf] Jagorar mai amfani QA Jagororin daidaitawa, Jagorori, daidaitawa QA, daidaitawa |
