Thamtu specializes in smart home cleaning solutions, offering advanced robotic vacuum cleaners and mops designed to simplify household maintenance.
Thamtu is a smart home appliance brand launched in 2020, dedicated to developing intelligent cleaning solutions. Focused primarily on robotic vacuum technology, the company aims to liberate users from tedious chores through innovative design and automation. Thamtu's product line includes versatile robot vacuums equipped with laser navigation, visual mapping, and hybrid sweeping and mopping capabilities.
Backed by a specialized research and development team, Thamtu devices feature smart connectivity options such as App control and voice support. The brand emphasizes user-friendly experiences and efficient cleaning performance for modern homes, supported by comprehensive warranty policies and customer service.
Latest manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
Ensure your Wi-Fi network is 2.4GHz as many robots do not support 5GHz. Check that the battery is charged and the robot is in connection mode. You may also need to upgrade the firmware via the Thamtu App.
Check if the dust bin is full or the filters are clogged. Clean the suction inlet of any debris and consider replacing the HEPA filter if it is old. You can also adjust the suction level to MAX using the remote or App.
This error often occurs if the cliff sensors are dirty or if the robot is used on dark or black surfaces (like black carpet), which can interfere with the sensors. Clean the sensors on the bottom of the unit with a dry cloth.
You can reach Thamtu customer support via email at support@thamtus.com for assistance with troubleshooting, warranty claims, or product inquiries.