SURTIME specializes in modern ceiling fans with integrated LED lighting and smart control features, designed for comfortable and stylish home environments.
SURTIME is a manufacturer of modern home fixtures, primarily known for its advanced ceiling fans with integrated lighting systems. The brand offers a variety of low-profile and flush-mount fans equipped with energy-efficient DC motors, dimmable LED lights, and RGB color options to suit diverse interior decors.
Designed for modern convenience, SURTIME fans typically feature dual control methods, allowing users to adjust wind speeds, lighting brightness, and airflow direction via handheld remotes or smartphone apps. In addition to climate control solutions, SURTIME produces home automation components such as surface-mount PIR sensors that enhance energy efficiency and security.
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Switch the power on, and within 5 seconds (or 30 seconds for some models), press and hold the pairing button (often labeled 'FAN ON/OFF' or 'Pair') on the remote. The fan light will flash or beep to confirm successful pairing.
Occasional small noises are normal during operation, especially during a 24-hour 'breaking-in' period. If noise persists, ensure all screws fastening the blade arms to the motor are tight, check that the canopy is not touching the ceiling (leave a 3mm gap), and verify no blades are cracked.
Check that all blades are securely fastened. Measure the distance from each blade tip to the ceiling to ensure they are level. If wobbling continues, use the included balancing kit to redistribute weight by placing a clip on the blades until the wobble is minimized.
Products typically come with a 1-year warranty. For issues or defects, you can contact after-sales support via email at surtime1688@163.com.
This may occur if the light source port line is loose. Try reconnecting the port. If the issue persists, there may be a problem with the light source panel that requires replacement.