PROLiNK Manuals & User Guides

PROLiNK is a trusted provider of networking equipment and computer peripherals, established in 1991 and managed by Fida International (S) Pte Ltd. The brand specializes in a comprehensive lineup of technology products, including high-speed wireless routers, 4G/5G mobile hotspots, uninterruptible power supply (UPS) systems, GaN chargers, and gaming accessories.

With a strong market presence across South East Asia and South Asia, PROLiNK focuses on delivering user-friendly, reliable, and high-quality digital solutions. Their products are designed to enhance connectivity and productivity, offering robust support for data security and power management in residential and commercial environments.

• How do I register my PROLiNK product warranty?

  You can register your product warranty online at the official PROLiNK website (prolink2u.com) under the warranty registration section.

• What software is used to monitor PROLiNK UPS systems?

  Many PROLiNK UPS models (like the SFCU series) use ViewPower software for monitoring. Download instructions are typically found in the user manual or at power-software-download.com.

• How do I access the settings for my PROLiNK mobile router?

  Connect your device to the router's Wi-Fi network and log in via the mProMiFi app or the web interface using the default credentials (usually admin/password) found on the device label.

• What should I do if my PROLiNK GaN charger gets warm?

  It is normal for chargers to generate some heat during operation, especially under high load. PROLiNK chargers feature IntelliSense and safety protections; however, ensure the charger is in a well-ventilated area and not covered.

• Who do I contact for technical support?

  You can reach technical support via email at support@prolink2u.com. Regional hotlines are also available: Singapore (+65 6357 0666), Malaysia (+60 3 8023 9151), and Indonesia (+62 21 3483 1717).