NEO (Shenzhen NEO Electronic Co., Ltd.) is a manufacturer of smart home security devices and IoT sensors compatible with Z-Wave, Zigbee, and Wi-Fi protocols.
Shenzhen NEO Electronic Co., Ltd., widely known as NEO, is a prominent manufacturer in the smart home and IoT industry. Established in 2006, the company specializes in developing intelligent security devices and home automation accessories. Their product portfolio includes Wi-Fi, Zigbee, and Z-Wave sensors—such as motion detectors, flood sensors, and alarm sirens—as well as smart power control devices.
NEO products are designed for seamless integration with popular smart home ecosystems, often utilizing the Tuya Smart platform for mobile app control. With a focus on innovation and quality manufacturing, NEO supplies automation solutions that enhance home security and convenience for users worldwide.
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Press and hold the reset button (often located inside the case or accessible via a pinhole) for approximately 6 seconds until the LED indicator flashes rapidly. This typically puts the device into pairing mode.
Most NEO Wi-Fi smart devices are compatible with the 'Smart Life' or 'Tuya Smart' apps, available on iOS and Android.
You will need a compatible Zigbee gateway or hub. Open your hub's app interface, select 'Add Device', and follow the on-screen instructions while the NEO device is in pairing mode.